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> Reviews of Gem. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Gem is a good fit for you!

Source: https://www.softwareadvice.com/hr/gem-profile/reviews

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Gem Reviews

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# Gem Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(94)

4

(27)

3

(1)

2

(0)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.6

Functionality

4.6

* * *

### Pros

"From a recruiter’s perspective, it feels almost like an ATS — the filters are very detailed, and you can scrape/search efficiently when looking for specific profiles."

"I really value the ability to add notes and tags to candidates, which makes team collaboration smooth and transparent."

"It saves time, improves collaboration, and provides strong insights, but the cost and ATS limitations should be considered depending on your stack."

### Cons

"Issues with LinkedIn integrations; struggle loading prospects with the email/phone number auto searching function not providing consistent results."

"I recruit for entry level roles and GEM is often not able to pull any email addresses so I have to message from LinkedIn messaging vs directly in GEM."

"There's no way to share a project with my external clients, as an agency is a big deal cause I have to add the candidates to other document/platform to share with external stakeholder."

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Gem Reviews, Pros and Cons - 2026 Software Advice