Gem

RATING:

4.8

(116)

About Gem

Gem’s Talent Engagement Platform helps large and mid-size recruiting teams use data and automation to engage talent more deeply, build diverse, high-quality pipelines, and hire predictably at any scale. Gem unifies data and context from the tools recruiters use every day, including email, applicant tracking systems, LinkedIn, and other social networks, to create a source of truth for all talent relationships. Armed with insights about the entire recruiting process, automation to reach out to talent at scale, and true cross-functional collaboration tools, TA teams can proactively and strategically plan for what’s ahead. Gem's customers are savvy recruiting teams from industry-leading companies — like Dropbox, Grammarly, Doordash, Cisco, McDonalds — who understand that ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Gem Pricing

If you'd like to get a custom quote, feel free to request a demo at gem.com/request-demo. We will reach out to you shortly. Thank you!

Starting price: 

$1.00 

Free trial: 

Available

Free version: 

Not Available

Talent CRM: Create Your Source of Truth for All Talent Relationships: Gem’s CRM powers your whole TA operation—from targeted outreach to deep funnel analysis.
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Gem Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Gem

1 - 5 of 116 Reviews

Sandra

51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2022

Amazing tool to source for candidates

User Profile

Victor

Verified reviewer

Real Estate, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Greatest prospect outreach tool!

Since really diving into Gem back in September of 2021, I've found this to be such a great tool to use. The support we get from [SENSITIVE CONTENT] as well, is certainly very, WHITE GLOVE! I love everything Gem is and how impactful it's been in my day to day work.

PROS

Some of the most helpful features for me when using Gem, is the data and analytics it provides. It's impressive how it can break down analytics based on stages in sequences, projects, and also gives you freedom to build custom reports, as needed (per recruiter, per job, timeline basis, etc).

CONS

One of the things I wish Gem did contain was the 'interested/not interested/reach out later' options in the project view. It has it in the sequence view, but not for projects. I find that this would be very helpful as sometimes there is a lot of people in a project that don't necessarily get added to a sequence as Gem was unable to populate an email for them; if that's the case, then I typically proceed to send this person an inMail or a connection request on LinkedIn along with a message. It would be good if we can track their responses in the project view as well to also see how many people IN TOTAL are responding, not responding, etc.

Ryan

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Great Recruiting & Sourcing Tool!

Overall, Gem is a great tool for any company's recruiting stack. It's got a ton of features, great integrations, and they're backed by top tier VCs!

PROS

I like that Gem has a strong database of email addresses that they verify, their reporting and analytics is very useful for identifying bottlenecks in the recruiting & sourcing process, reviewing top of funnel metrics for the team, and measuring template effectiveness when reaching out to candidates.

CONS

I believe the user interface is a bit clunky and could honestly use a design make-over.

Reason for choosing Gem

Gem was just an all around better solution - had more capabilities and their email database was definitely more accurate! Gem's pricing was also aligned with what I was able to spend at an earlier stage start-up.

Reasons for switching to Gem

Resource.io was purchased by Gem, so I was moved over due to the acquisition.

Terry

Staffing and Recruiting, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Corporate Recruiter

Very good !

PROS

You have to play around with GEM but once you acquainted with the system yo can master it

CONS

The time to feel comfortable learning and working with it. And the wait time in changing from one screen to the next.

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

GEM it is

Gem is really good for recruitment and obtaining data for better outreach, especially in Recruitment and HR roles.

PROS

This platform is really good especially in sourcing as it has automatic sequencing that will send follow-up emails which is time-saving. You could also integrate other software tools for seamless transfer of data.

CONS

interface as it's a little confusing but when you get the hang of it then you get comfortable

Reason for choosing Gem

Gem is referred to us by one of the Manager success which gives us better reach rate