Gem Software

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About Gem

Gem’s talent engagement platform helps recruiting teams build relationships that lead to diverse, high-quality talent pipelines, a great candidate experience, and predictable hiring at any scale. By working alongside the tools recruiters use everyday, including email, applicant tracking systems, LinkedIn, and other social networks, Gem creates a source of truth for all talent interactions. Using that relationship context, Gem automates personalized outreach, while also generating insights about the entire recruiting process. Gem's customers are savvy recruiting teams from industry-leading companies — like Twilio, Robinhood, Lyft, and Cisco — who understand that hiring the best talent in the market is key to maintaining their competitive advantage. With Gem, you can...
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Gem is an all-in-one recruiting platform that integrates with LinkedIn, email, and your applicant tracking system, empowering recruiting teams to find, engage, and nurture top talent.

Gem User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 53 reviews

Scott

Company size: 1 employee

Time used: Unspecified

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Gem Recruiting User Review

User Profile

Aaron

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Gem the key to my workflow

I love what Gem has meant to my productivity. I honestly don't understand it when people tell me they don't get it. I couldn't imagine doing my job without it. I would seriously consider quitting or finding another role within the company if Plaid ever told me they were nixing Gem.

Pros

When I switched over to Gem 3 years ago, It eliminated about 3 additional tools from my process, thusly saving me time and brain power. I no longer have to leave a linkedIn profile to source and recruit effectively. The product also now has a very robust and powerful search function within their app that allows me to not even have to use LinkedIn for several days at a time. I can stay within gem.com and create custom automated messages that I know will sync well with my ATS for ease of mind in data integrity.

Cons

The design, both within the app and the widget, can be a bit "cumbersome;" however, I know that they have made some recent hires in that area and I have already seen some great improvements.

Reasons for switching to Gem

We haven't fully, there are still some folks using TF, but 95% of the recruiters and other members of the company that have used Gem once, switched over full time from TF.

Roberta

Company size: 2-10 employees

Industry: Staffing and Recruiting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Glad that I signed up

Pros

Amazing tool to classify and organize data. Pivot to send mass emails

Cons

I wish they had a live customer service, however, they do answer very fast

Reasons for switching to Gem

I didn't have good training, could understand the platform , also Gem chrome extension is a life saver

Terry

Company size: 1,001-5,000 employees

Industry: Staffing and Recruiting

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
2

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Corporate Recruiter

Very good !

Pros

You have to play around with GEM but once you acquainted with the system yo can master it

Cons

The time to feel comfortable learning and working with it. And the wait time in changing from one screen to the next.

Anna

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Great experience using Gem

Great

Pros

Easy to use, Great report analytics Ability to personalize messages and send automatic follow-ups

Cons

Email finding function. Outside USA this works really bad

Reasons for switching to Gem

They didn't have such a wide range of reports, analytics

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