Gem Software

4.75 / 5 (12)

Our advisors have recommended this product 1 time in the last 30 days

What is Gem?

Gem is a modern recruiting solution that tracks all touchpoints with candidates. With pipeline predictive analytics, this solution can help recruiting agencies as well as hiring teams streamline operations and decision-making processes. Teams can access/use CRM features, including talent pools, targeted engagement, nurture sequences, plus more. Gem can automate candidate sourcing from an existing ATS.

Additional features include diversity tracking, targeted search, due dates, notes, @mentions, plus more. Recruiting teams can use Gem to help with large-scale hiring scenarios, such as campus recruiting events. Additionally, recruiting agencies and teams can use Gem to measure return on investment. The Gem platform provides ROI data for sourcing, events, ca...


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Supported Operating System(s):

Mac OS, HP-UX, Web browser (OS agnostic)

12 Reviews of Gem

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

5.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

June 2020

Aaron from Plaid

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Gem the key to my workflow

I love what Gem has meant to my productivity. I honestly don't understand it when people tell me they don't get it. I couldn't imagine doing my job without it. I would seriously consider quitting or finding another role within the company if Plaid ever told me they were nixing Gem.

Pros

When I switched over to Gem 3 years ago, It eliminated about 3 additional tools from my process, thusly saving me time and brain power. I no longer have to leave a linkedIn profile to source and recruit effectively. The product also now has a very robust and powerful search function within their app that allows me to not even have to use LinkedIn for several days at a time. I can stay within gem.com and create custom automated messages that I know will sync well with my ATS for ease of mind in data integrity.

Cons

The design, both within the app and the widget, can be a bit "cumbersome;" however, I know that they have made some recent hires in that area and I have already seen some great improvements.

Reasons for Switching to Gem

We haven't fully, there are still some folks using TF, but 95% of the recruiters and other members of the company that have used Gem once, switched over full time from TF.

June 2020

Chris from Gladly

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

June 2020

Gem is the choice tool for your sourcing needs

Overall we are very happy with Gem has our primary sourcing and outreach platform. We are also happy with the support from the team who are quick to respond to any issues as well as being open to feedback and product enhancements.

Pros

Gem is a very intuitive product and may not have the bells and whistles of some of the other sourcing tools in the market, but what it can do - it does really well. The ability to customize drip campaigns and A/B test your sourcing outreach is the primary reason that we chose Gem, coupled with the ability to send on behalf of leaders across your organization also enables you to be more successful in your outreach. What's more, Gem can accurately identify and source direct email contacts for prospects to allow you to connect with candidates easily.

Cons

As with any data sources, the email lookup is not always going to be 100% accurate.

Reasons for Choosing Gem

On recommendation from peers as well as the intuitiveness of the product compared to Entelo.

Reasons for Switching to Gem

I wanted a more robust sourcing tool and better data reporting capabilities.

July 2020

Stephanie from Enova International

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Gem Will Save You Time!

Pros

Gem seamlessly integrated with our Linkedin Recruiter account. Gem's features allow our team to maximize productivity. The time our team has spent crafting messages and sourcing has been cut in half. As a result, we are able to provide a first in class experience to our candidates and still have time to focus on project work.

Cons

We truly have no complaints with using the software. Obviously, we would love to have the advanced analytics option packaged into the standard set-up :)

July 2020

Samantha from Handshake

Company Size: 201-500 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Easy to use - great way to stand out to candidates!

Pros

I've been a Gem user for over 2 years now. Gem is super user friendly and intuitive. Because the product is so intuitive it was very easy to get onboarded and comfortable with it. What I love most about the product is how it automatically catches mistakes like double emails to the same candidate, missing links in emails etc. Gem takes care of all the details so I don't have to. My job as a recruiter has gotten infinitely easier! I also just love the core product. When I was sourcing manually I would often forget to send 3rd and 4th follow up emails -- now Gem does all that for me. Lastly, the data Gem provides about each campaign has been SO valuable -- I now have all the information I need to adjust and adapt my approach based on what that data is telling me. Before Gem I was sort of flying blind, I ended up doing a lot of data analysis manually which was incredibly time consuming and frustrating and I was never 100% sure things were accurate. I am a big fan of this product!

Cons

Nothing really - I love this product! Gem's customer service is amazing so whenever we notice a bug or have issues with things not working well we've always been able to get everything fixed quickly.

June 2020

James from Cruise

Company Size: 5,001-10,000 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

June 2020

Master User of GEM in only 6 months

It has been a good experience so far, I've found the team behind Gem to be helpful and knowledgeable. I also am thrilled that they never seem to stop trying to improve and innovate.

Pros

I was given this software as a tool with very little instruction and it's been simple and easy to pick up. I also uncover new features and tricks every day. It's by far the best CRM/Linkedin tool I've used in a long time. I've used tons of different CRM/ATS's and Chrome extensions over my career, and Gem is by far one of the best tools I've found.

Cons

If they could find more emails readily that would be helpful. I also think there should be an automatic reminder tool for bounced and non-responsive candidates.