--- title: "Greenhouse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Greenhouse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Greenhouse is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/greenhouse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Greenhouse](https://www.softwareadvice.com/hr/greenhouse-profile/) / Greenhouse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/greenhouse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/greenhouse-profile/alternatives/) # Greenhouse User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 765 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 450 reviews (59%) - 4 stars: 260 reviews (34%) - 3 stars: 46 reviews (6%) - 2 stars: 3 reviews (0%) - 1 star: 6 reviews (1%) ### Most mentioned pros - Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. - Greenhouse allows our company to post internal job postings that allows each employee the opportunity to apply within the company. - It makes recruiting across recruiters and hiring managers much smoother, especially with clear pipelines, centralized candidate profiles and easy collaboration tools like notes and scorecards. ### Most mentioned cons - Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. - One of the biggest downsides of the platform is that there are limits to customization, especially when trying to scale for bigger companies. - I am disappointed that solving a baseline security and quality issue requires a significant financial upgrade to "Real Talent". ## Greenhouse customer reviews Showing reviews 1-25 of 765 (page 1). ### A solid ATS, but the experience depends heavily on setup and permissions - Overall rating: 3/5 - Reviewer: Flavia C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I used Greenhouse for over a year and found it to be a good, reliable ATS for managing candidates and supporting a structured hiring process. Its integrations, automation, dashboards, and communication tools were a significant improvement over the simpler systems I had previously used. At the same time, my experience may not represent everything Greenhouse can offer because the platform did not appear to be fully configured for advanced recruiting workflows at my company. Access restrictions also meant that recruiters could not use many features without administrator or manager permissions. Overall, it handled the core ATS functions well, but my experience with it was less flexible and advanced than with some newer platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Greenhouse was the first ATS I used with meaningful automation and integrations, after previously working with much simpler systems. Its LinkedIn and email integrations made candidate management and communication easier, while its dashboards provided useful visibility into recruitment activity and the hiring process. Overall, it offered a more structured and efficient recruiting workflow than the basic ATS platforms I had used before. #### Cons Greenhouse does not offer native candidate outreach sequences, which limits its usefulness for sourcing and managing follow-up campaigns. Recruiters may need to use a separate tool for automated, multi-step outreach. My access as a recruiter was also quite limited because many features were only available to administrators or managers. This sometimes made it difficult to manage processes independently or take full advantage of the platform. --- ### Solid ATS for structured hiring, but scorecard adoption is a challenge - Overall rating: 4/5 - Reviewer: Luis B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It does what a modern ATS should do. The gap is adoption — the tool is only as good as the discipline of the team filling it in, and it doesn't do enough to reduce friction for occasional users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership. The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized. #### Cons Scorecard submissions are too easy to skip for people who aren't in the tool daily. Feedback ends up scattered in other channels instead of centralized in Greenhouse. Better nudges after interviews, especially mobile-friendly ones, would go a long way toward driving adoption. #### Reasons for switching to Greenhouse Better UI/UX, also better analytics and ease of use --- ### Reliable platform - Overall rating: 5/5 - Reviewer: Rachel L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to use, nothing really complicated that I've come across, really useful for hiring for new positions #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros it's really easy to find great new candidates for new positions and streamlines the process to make hiring easier #### Cons it's a little flat and could use a more modern look sometimes but it foes get the job down either way --- ### Well‑Structured ATS with Reporting Limitations - Overall rating: 5/5 - Reviewer: Shadi R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. However, reporting depth, candidate survey insights, CRM features, and rediscovery capabilities are limited. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Greenhouse ATS has added structure to our TA process. It is intuitive and recruiter friendly. Interview plans and scorecards raised the bar for both candidate experience and how our team interviews. All tasks and communications are well documented, including screens, interviews, scorecards and offers. Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data integrity. They have a responsive tech support that quickly responds to help resolve issues. #### Cons Reporting is fine for basics but not as robust as we'd like, especially when leadership asks nuanced questions. Candidate satisfaction survey needs improvements for reporting and CRM, and rediscovery are weak compared to other tools. #### Reasons for choosing Greenhouse I was familiar with Greenhouse as I used it at a previous company and felt it was a better choice for a mid-size organization like ours. #### Reasons for switching to Greenhouse The ATS was not robust and lacked a lot of features we needed to modernize our TA process --- ### Continuing to innovate and improve - Overall rating: 5/5 - Reviewer: Rosa S. - Verified reviewer: Yes - Industry: Farming - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive and great to see the improvement in account management. Given the amount we spend on this tool, this was definitely lagging until this year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The tool is easy to use and has great functionality to create custom fields and filter from these. The bulk actions are excellent. Just waiting on bulk hire. #### Cons The activity could be better displayed to keep accurate reports of communication. The comments section is fine but you can easily loose the communication. It would be better to display this in a more succent way. #### Reasons for choosing Greenhouse We needed the bulk functionality that Greenhouse offered at the time over Smartrecruiter. #### Reasons for switching to Greenhouse It was ReadyTech - It was a poor ATS in comparison and we needed a tool that could life our process. --- ### Honest review from Built - Overall rating: 3/5 - Reviewer: Ashley G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greenhouse is the best structured hiring system of record on the market, but it currently feels more like a static database than a proactive system of action. For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency. It provides the essential data foundation, but the manual 'tax' required to operate it daily is becoming a bottleneck for a modern, lean People team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros -Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance culture. -Robust API Ecosystem: The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer". -Source of Truth: It serves as a reliable system of record -Customization: The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale. #### Cons -Fraud & Spam Vulnerability: The 97%+ fraud rate in Engineering applications is a massive operational tax. I am disappointed that solving a baseline security and quality issue requires a significant financial upgrade to "Real Talent". -Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually. -Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. -UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when trying to personalize scheduling confirmations with Hiring Manager LinkedIn profiles. -We don't have a talent coordinator or anyone in recruiting ops, meaning our recruiters have to do all the manual setup. Greenhouse is extremely "click-heavy." It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights. #### Reasons for switching to Greenhouse we were looking for better reporting and analytics --- ### The best ATS in the market! - Overall rating: 5/5 - Reviewer: Marie-Pier C. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it — definitely one of the best tools I’ve used. It’s intuitive, well-organized, and makes the whole process much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the level of automation that’s been put in place — it makes a big difference. Everything feels well thought-out and organized, which helps create a much smoother and more efficient process overall. It’s clear there was intention behind how this was built, and it shows in how easy it is to follow and use. #### Cons There does seem to be a lack of configuration options when it comes to the overall look and feel. While the structure and automation are strong, the customization side feels somewhat limited, especially if the goal is to adapt the experience so it better reflects different preferences, branding, or visual needs. #### Reasons for choosing Greenhouse The bilingual aspect of cuztomisation offered to us. #### Reasons for switching to Greenhouse Not the right fit for our needs and usage. --- ### Great Product - Overall rating: 4/5 - Reviewer: Tracy W. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. The staff members and support are amazing. Integration was very well planned and executed. I love all of the product updates and touch bases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really love the ease of the product and the many functions that it offers as well as the integration. #### Cons It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate. #### Reasons for choosing Greenhouse I have used in the past, really liked the overall offerings compared to others #### Reasons for switching to Greenhouse This product was very limited in functions --- ### Supports growing companies - Overall rating: 5/5 - Reviewer: Joanna K. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The built in automations, streamline processes and set up makes recruiting fast easy and manageable. Best thing, it is easy for hiring managers to navigate. #### Cons You need to have a few add ons for additional features, such as AI tools, texting and note taking. The App is horrible and almost none functional. #### Reasons for choosing Greenhouse Better functionality and more options for setting up. #### Reasons for switching to Greenhouse Functionality and price were much better with Greenhouse. --- ### Easiest to use ATS in the market. - Overall rating: 5/5 - Reviewer: Teresa I. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As an end user, it is the simplest and easiest to use applicant tracking system in the market. Makes applying to jobs a delightful experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Extremely easy to use compared to other cloud based applicant tracking system. No unnecessary creation os accounts and credentials for tracking. automated emails and workflows are an added advantage #### Cons Difficult to integrate with other hcm systems. the information captured is minimal and may not suffice the mandatory requirements for the backend HRIS system #### Reasons for choosing Greenhouse UI and candidate experience. ability to integrate with workday #### Reasons for switching to Greenhouse for improved candidate experience based on survey results --- ### Easy to use ATS - Overall rating: 5/5 - Reviewer: Melissa H. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards. #### Cons I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable. #### Reasons for choosing Greenhouse Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice #### Reasons for switching to Greenhouse At the time Ripplings product did not have full functionality --- ### The platform for those who do not need to rely on AI - Overall rating: 4/5 - Reviewer: Alexis F. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The experience has been a 10/10. I love being able to attend their office hours if I have a new or innovative question. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that GH is actively making a product that lets TA personnel use their craft as opposed to relying on AI. There are so many helpful features that mitigate bias, and we find it easy to help share and use this platform with our hiring managers #### Cons Greenhouse continues to be innovative, but not at the same rate as other companies. This is not a true negative, but they are always willing to help find a solution. #### Reasons for switching to Greenhouse We were looking for something that allowed us to make more biased selections --- ### Greenhouse Getting It Done - Overall rating: 5/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Things have been good but we are up for review on pricing and renewal....so we will see ;) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy integrations and the collaboration/feedback piece is great. #### Cons Sourcing candidates in the database is difficult. Would love to see some AI search capabilities #### Reasons for switching to Greenhouse Zip was not getting it done for us. I was used to a better system and wanted to make the switch. Landed on GH --- ### An ATS with good capabilities - Overall rating: 5/5 - Reviewer: Marius T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros is a very complex ATS, with many options and integration possibilities #### Cons The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning. #### Reasons for switching to Greenhouse More complexity. Greenhouse helped us in our scaling-up period (~50-75%/year) --- ### Greenhouse still is the best ATS on the market - Overall rating: 5/5 - Reviewer: Sarah Ruth H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Love how easy it is to set up, as well as mange and direct multiple recruiting processes at once. #### Cons The integration with Outlook is rough. We've recently switched to Google, which has been much easier. We had challenges with the Checkr integration as well, because we were ordering complex background checks. Ideally those features could be improved in the future. #### Reasons for choosing Greenhouse Better process management as well as ease of use for my team at large. --- ### Greenhouse Review of Pros and Cons - Overall rating: 4/5 - Reviewer: Linda L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Greenhouse is a solid and reliable ATS that makes it much easier to manage and organize the hiring process. It does a great job of centralizing communication, keeping everyone aligned, and providing visibility into each stage of recruitment. While there are some usability quirks and a bit of a learning curve, the platform is powerful and effective once you get used to it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like greenhouse because of it's ease of use and ability to track candidates well. It makes recruiting across recruiters and hiring managers much smoother, especially with clear pipelines, centralized candidate profiles and easy collaboration tools like notes and scorecards. #### Cons One of the biggest downsides of the platform is that there are limits to customization, especially when trying to scale for bigger companies. One thing I noticed was that the custom parent fields are only limited to 25 options. Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report. The reports don't get as granular as I need them to be sometimes. --- ### Recruitment Partner - Overall rating: 5/5 - Reviewer: Nikhil C. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Greenhouse was its ease of use, which made navigating the platform and managing hiring workflows very straightforward. The applicant tracking features were well organised and efficient, helping keep candidates and stages clearly structured. The email communication tools makes it simple to coordinate with candidates and maintain consistent communication throughout the hiring process. #### Cons What I liked least about Greenhouse was the issue of tracking duplicity, where the same candidate could appear multiple times, making it harder to maintain a clean pipeline. Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process. --- ### Greenhouse - Recommended - Overall rating: 4/5 - Reviewer: Ciera L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been excellent so far! Our implementation specialist, [sensitive content hidden] , was amazing. There was never a point in the implementation where we were floundering. We had an expedited timeline and it went amazing despite how constricted we were on timing. While communicating changes and educating hiring managers on this change can be difficult, all the hiring managers have been very excited about this change since they have so much more visibility on their candidate pool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is incredibly easy to keep track of offers, see candidates in the pipeline, etc. Our reporting on hiring has never been so clean and easy to read. #### Cons It would be nice if there was an easier way for hiring managers to request positions via Greenhouse. Currently, they would request the position and once approved, would get posted. It would be nice if there was a way for this to be more easily monitored. As it is currently, it seems like a lot to trust staff beyond recruiters with. However, we did figure out a workaround through other platforms that has been working well for us. Additionally, some jobs were set up in the testing phase with one person as the approver, and it doesn't allow you to change the approver after it's been posted. It would be great if that was something that was able to change after posting, considering the offer approvals can be changed at any time. --- ### Greenhouse Review - Overall rating: 5/5 - Reviewer: Baylee N. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have always generally had a good experience with Greenhouse. I find it's a great tool overall to help enhance the candidate experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of the product, the data analytics tool as well as the wages to leverage and track candidates. #### Cons I think overall Greenhouse is a good tool, however sometimes it is limited with the integrations and it could add more AI tools. --- ### Great use for recruiting! - Overall rating: 5/5 - Reviewer: Stephanie C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered simple, organized for all parties to use. I think its a great recruiting app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros its very organized and trys to keep on communication together #### Cons When the replies come in from candidates through our emails it doesn't copy into the notes as well --- ### By far the best ATS I've used in my career so far - Overall rating: 5/5 - Reviewer: Mathieu L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Amazing experience with Greenhouse - this is by far the best ATS I've used in my career so far. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I particularly like the fact that Greenhouse is user friendly. It's easy to use and besides being easy to use, it's really helping me in my day to day life as recruiter because everything is centralized here. Note make it very easy to collaborate with people! #### Cons The way we pull reports could maybe be optimized - it takes too long to create reports and that's the only thing I could reproach here. --- ### My Greenhouse experience - Overall rating: 5/5 - Reviewer: Brandon P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Greenhouse has been great, very minimal issues with it and am happy to use this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Greenhouse is the user interface. It's very easy to navigate making it user friendly to all who use it. #### Cons Regarding what I like least about Greenhouse is how sometimes information may not be displayed and while it's a very small technical error, Greenhouse still remains to be preferred for us. --- ### A Solid ATS - Overall rating: 4/5 - Reviewer: Morgan H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth. #### Cons It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile. --- ### Greenhouse will stand the test of time! - Overall rating: 5/5 - Reviewer: Lyric T. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Greenhouse has been consistent to say the least. Even though they evolve to keep up with the current trends, they stay true to their original commitment. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and lack of bugs. They stay on top of any glitches. #### Cons Doesn’t update very often and not mobile optimized, unless you have the app. --- ### Used as an agency portal - Overall rating: 3/5 - Reviewer: Jade S. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is okay as an applicant tracking system for companies to use #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Separate links for job postings so easy to sign post them to candidates #### Cons The formatting and design is not the most pleasing compared to others ## More reviews [Next reviews](https://www.softwareadvice.com/hr/greenhouse-profile/reviews/?page=2) --- Greenhouse Reviews, Pros and Cons - 2026 Software Advice