--- title: "Greenhouse Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Greenhouse. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Greenhouse is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/greenhouse-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Greenhouse](https://www.softwareadvice.com/hr/greenhouse-profile/) / Greenhouse Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/greenhouse-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/greenhouse-profile/alternatives/) # Greenhouse User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 765 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 450 reviews (59%) - 4 stars: 260 reviews (34%) - 3 stars: 46 reviews (6%) - 2 stars: 3 reviews (0%) - 1 star: 6 reviews (1%) ### Most mentioned pros - It makes recruiting across recruiters and hiring managers much smoother, especially with clear pipelines, centralized candidate profiles and easy collaboration tools like notes and scorecards. - Being able to connect Greenhouse to tools like Google Sheets and pull real-time data has made it much easier to track hiring metrics and communicate with leadership. - Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. ### Most mentioned cons - One of the biggest downsides of the platform is that there are limits to customization, especially when trying to scale for bigger companies. - Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. - The manual workload is a real pain point, and the reporting functionality needs significant improvement. ## Greenhouse customer reviews Showing reviews 1-25 of 765 (page 1). ### A solid ATS, but the experience depends heavily on setup and permissions - Overall rating: 3/5 - Reviewer: Flavia C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I used Greenhouse for over a year and found it to be a good, reliable ATS for managing candidates and supporting a structured hiring process. Its integrations, automation, dashboards, and communication tools were a significant improvement over the simpler systems I had previously used. At the same time, my experience may not represent everything Greenhouse can offer because the platform did not appear to be fully configured for advanced recruiting workflows at my company. Access restrictions also meant that recruiters could not use many features without administrator or manager permissions. Overall, it handled the core ATS functions well, but my experience with it was less flexible and advanced than with some newer platforms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Greenhouse was the first ATS I used with meaningful automation and integrations, after previously working with much simpler systems. Its LinkedIn and email integrations made candidate management and communication easier, while its dashboards provided useful visibility into recruitment activity and the hiring process. Overall, it offered a more structured and efficient recruiting workflow than the basic ATS platforms I had used before. #### Cons Greenhouse does not offer native candidate outreach sequences, which limits its usefulness for sourcing and managing follow-up campaigns. Recruiters may need to use a separate tool for automated, multi-step outreach. My access as a recruiter was also quite limited because many features were only available to administrators or managers. This sometimes made it difficult to manage processes independently or take full advantage of the platform. --- ### Well‑Structured ATS with Reporting Limitations - Overall rating: 5/5 - Reviewer: Shadi R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greenhouse provides structure and consistency through interview plans, scorecards, and controlled access, improving interview quality and data integrity. However, reporting depth, candidate survey insights, CRM features, and rediscovery capabilities are limited. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Greenhouse ATS has added structure to our TA process. It is intuitive and recruiter friendly. Interview plans and scorecards raised the bar for both candidate experience and how our team interviews. All tasks and communications are well documented, including screens, interviews, scorecards and offers. Access level can be customized so hiring managers don’t get to “do their own thing” anymore, which is a net positive and helps with data integrity. They have a responsive tech support that quickly responds to help resolve issues. #### Cons Reporting is fine for basics but not as robust as we'd like, especially when leadership asks nuanced questions. Candidate satisfaction survey needs improvements for reporting and CRM, and rediscovery are weak compared to other tools. #### Reasons for choosing Greenhouse I was familiar with Greenhouse as I used it at a previous company and felt it was a better choice for a mid-size organization like ours. #### Reasons for switching to Greenhouse The ATS was not robust and lacked a lot of features we needed to modernize our TA process --- ### Reliable platform - Overall rating: 5/5 - Reviewer: Rachel L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Super easy to use, nothing really complicated that I've come across, really useful for hiring for new positions #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros it's really easy to find great new candidates for new positions and streamlines the process to make hiring easier #### Cons it's a little flat and could use a more modern look sometimes but it foes get the job down either way --- ### Greenhouse is the way to go! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Greenhouse overall has been a great experience, with ease of use for our hiring team. As someone who applied for a higher position internally and used the Greenhouse hiring system myself I found it so easy to navigate and keep track of my application after applying. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Easy to use interface for both the applicant and the hiring team. The portal is user friendly and clear on how to access. I would consider it an incredibly valuable software. #### Cons I can't think of any major cons about Greenhouse, though some applicants have reported their application not showing up on their account after applying for some time. --- ### Solid ATS for structured hiring, but scorecard adoption is a challenge - Overall rating: 4/5 - Reviewer: Luis B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It does what a modern ATS should do. The gap is adoption — the tool is only as good as the discipline of the team filling it in, and it doesn't do enough to reduce friction for occasional users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Greenhouse keeps the hiring pipeline visible across recruiters, hiring managers, and leadership. The structured interview kits make it easy to standardize feedback, and the integrations with our existing tools fit into the workflow without much friction. When everyone uses it consistently, it's one of the better tools for keeping searches organized. #### Cons Scorecard submissions are too easy to skip for people who aren't in the tool daily. Feedback ends up scattered in other channels instead of centralized in Greenhouse. Better nudges after interviews, especially mobile-friendly ones, would go a long way toward driving adoption. #### Reasons for switching to Greenhouse Better UI/UX, also better analytics and ease of use --- ### Honest review from Built - Overall rating: 3/5 - Reviewer: Ashley G. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greenhouse is the best structured hiring system of record on the market, but it currently feels more like a static database than a proactive system of action. For a team like ours at Built, currently moving to a 65% strategic/35% reactive split, we find ourselves having to build external AI orchestration or buy third-party tools to handle what should be native: high-volume fraud prevention, complex auto-scheduling, and bulk workflow efficiency. It provides the essential data foundation, but the manual 'tax' required to operate it daily is becoming a bottleneck for a modern, lean People team. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros -Structured Hiring Foundation: It provides a framework for objective, signal-based interviewing that aligns with our high-performance culture. -Robust API Ecosystem: The ability to pull data via the BI Connector and Harvest API is critical for our shift toward an AI-native "Intelligence Layer". -Source of Truth: It serves as a reliable system of record -Customization: The ability to build specific role scorecards ensures we maintain a high bar for talent even as we scale. #### Cons -Fraud & Spam Vulnerability: The 97%+ fraud rate in Engineering applications is a massive operational tax. I am disappointed that solving a baseline security and quality issue requires a significant financial upgrade to "Real Talent". -Automation Gaps: Native scheduling still lacks the complexity needed for an AI-native function, currently consuming 1,000–1,700 hours of team capacity annually. -Bulk Action Friction: The inability to easily mass-reject candidates after applying specific filters (required skills, etc.) creates unnecessary manual work. -UI Inefficiencies: Small but frequent friction points, such as only saving the last 5 pasted URLs, add up to significant time waste when trying to personalize scheduling confirmations with Hiring Manager LinkedIn profiles. -We don't have a talent coordinator or anyone in recruiting ops, meaning our recruiters have to do all the manual setup. Greenhouse is extremely "click-heavy." It takes a lot of manual effort to set up a job properly, or to do something as simple as pulling up a job description, and its internal reporting often requires exporting data to Excel to get real insights. #### Reasons for switching to Greenhouse we were looking for better reporting and analytics --- ### Strong ATS for scaling recruiting teams, major upgrade from legacy systems - Overall rating: 5/5 - Reviewer: Jolene B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Greenhouse has been very positive. We implemented it to replace a limited ATS that lacked scheduling, automation, and reliable reporting. Since switching, we have significantly improved hiring efficiency, candidate experience, and internal alignment with hiring managers. It has allowed us to scale recruiting across multiple markets while maintaining consistency in how we evaluate candidates. Structured interviews, automation, and better pipeline visibility have been the biggest drivers of impact. It is not a plug-and-play solution. You need clear processes, training, and ownership to get the most out of it. But if implemented correctly, it becomes a powerful system that supports both high-volume hiring and more strategic roles. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Greenhouse has been a major operational upgrade for our recruiting team. The biggest wins are structured interviewing, scheduling, and overall pipeline visibility. The scorecard system allows us to standardize hiring across markets and reduce bias, which was a major gap in our previous ATS. Automated reminders for interview feedback have improved hiring manager accountability and speed. Scheduling is seamless compared to legacy systems. Candidates can self-schedule, which cuts down on back-and-forth and improves time to fill. The CRM functionality is also a strong addition. We can proactively build pipelines, nurture candidates, and run targeted outreach campaigns instead of relying solely on inbound applicants. Reporting and integrations are another highlight. Being able to connect Greenhouse to tools like Google Sheets and pull real-time data has made it much easier to track hiring metrics and communicate with leadership. Overall, it brings structure, visibility, and scalability to the recruiting process. #### Cons There is a learning curve, especially for hiring managers who are not used to structured interviews or consistent scorecard usage. Adoption requires training and reinforcement. Customization can sometimes feel rigid. While structure is a strength, certain workflows or reporting views require workarounds. The reporting is powerful, but not always intuitive out of the box. You need to spend time building dashboards or exporting data to get exactly what you want. Cost can also be a consideration, particularly for smaller teams, though it is justified if you are hiring at scale. #### Reasons for switching to Greenhouse We outgrew Paychex Flex from a recruiting standpoint. It lacked core ATS functionality like interview scheduling, structured scorecards, and reliable reporting, which created inefficiencies and limited visibility into our hiring process. Greenhouse offered a more robust, scalable solution with automation, better pipeline management, and tools to standardize interviews and improve decision-making. The switch was driven by the need for a system that could support high-volume hiring while also improving candidate experience and internal accountability. --- ### The best ATS in the market! - Overall rating: 5/5 - Reviewer: Marie-Pier C. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love it — definitely one of the best tools I’ve used. It’s intuitive, well-organized, and makes the whole process much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate the level of automation that’s been put in place — it makes a big difference. Everything feels well thought-out and organized, which helps create a much smoother and more efficient process overall. It’s clear there was intention behind how this was built, and it shows in how easy it is to follow and use. #### Cons There does seem to be a lack of configuration options when it comes to the overall look and feel. While the structure and automation are strong, the customization side feels somewhat limited, especially if the goal is to adapt the experience so it better reflects different preferences, branding, or visual needs. #### Reasons for choosing Greenhouse The bilingual aspect of cuztomisation offered to us. #### Reasons for switching to Greenhouse Not the right fit for our needs and usage. --- ### Great Product - Overall rating: 4/5 - Reviewer: Tracy W. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. The staff members and support are amazing. Integration was very well planned and executed. I love all of the product updates and touch bases. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I really love the ease of the product and the many functions that it offers as well as the integration. #### Cons It is quite pricey and a bit difficult for our hiring model, we have a unique model which our employee numbers fluctuate. #### Reasons for choosing Greenhouse I have used in the past, really liked the overall offerings compared to others #### Reasons for switching to Greenhouse This product was very limited in functions --- ### You need this for all hiring needs - Overall rating: 5/5 - Reviewer: Hannah D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered I am a daily user of GH and use it to hire and source all of our candidates and now employees. I have used LinkedIn recruiting before and it blows LI out of the water. This makes hiring and keeping track of all stages, responses and resumes in one place. You also have the ability to tag other hiring managers and ask for their opinions instead of having to email them separately. Everything is in one plane. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros super easy to use, has a step and stage for everything you could think of. easily categorizes, rejects, moves stages, and keeps track of all candidate information. #### Cons I like everything about Greenhouse. I will not be using any other applicant tracking system going forward. #### Reasons for switching to Greenhouse Bullhorn was not user friendly and made switching stages more complicated than it needed to be. --- ### Easy to use ATS - Overall rating: 5/5 - Reviewer: Melissa H. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Greenhouse for years in various jobs and it is always my favorite ATS to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Greenhouse is user friendly and easy for hiring managers and recruiters to use. I love the automated reminders for feedback and others tasks and the automatic posting on job boards. #### Cons I wish we could post to more job boards more easily and also that the remote or hybrid options and salary transparency rules could be a bit more customizable. #### Reasons for choosing Greenhouse Greenhouse came in with a cheaper quote and I am more familiar with their platform so it was an easy choice #### Reasons for switching to Greenhouse At the time Ripplings product did not have full functionality --- ### An ATS with good capabilities - Overall rating: 5/5 - Reviewer: Marius T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It offers solutions for most recruitment activities, and detailed reports. Although it sometimes has deficiencies in terms of aesthetics, for the company's needs it is more than ok. In order for this to work correctly, the Recruitment team needs constant training. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros is a very complex ATS, with many options and integration possibilities #### Cons The most disappointing thing was their way of negotiating contracts. After a 2-year contract, instead of building our loyalty, they bombarded us with an astronomical price offer. In the end, we managed to reach a conclusion, but the people we were in contact with seemed to have no interest in keeping us at the beginning. #### Reasons for switching to Greenhouse More complexity. Greenhouse helped us in our scaling-up period (~50-75%/year) --- ### Greenhouse! Reliable and friendly! - Overall rating: 5/5 - Reviewer: Waael Z. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love everything about Greenhouse but I am still getting use to the new visual layout of it! I am a fan of the older one! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficient, easy to use, and love the reporting tools it has! #### Cons Not having time zones within the scheduling aspect of Greenhouse #### Reasons for choosing Greenhouse Greenhouse has better recuiter friendly tools --- ### Best ATS on the market - Overall rating: 5/5 - Reviewer: Will T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Best ATS I have worked with, from candidate experience, scorecards to reporting, Greenhouse has you covered. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great ATS, really like the candidate experience, easy to use and navigate. #### Cons Not really many con's - maybe the changes to the internal interface sometimes, but that is being really picky. #### Reasons for switching to Greenhouse Did not cover our core needs, the main one being lack of reporting. --- ### Greenhouse Review of Pros and Cons - Overall rating: 4/5 - Reviewer: Linda L. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Greenhouse is a solid and reliable ATS that makes it much easier to manage and organize the hiring process. It does a great job of centralizing communication, keeping everyone aligned, and providing visibility into each stage of recruitment. While there are some usability quirks and a bit of a learning curve, the platform is powerful and effective once you get used to it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like greenhouse because of it's ease of use and ability to track candidates well. It makes recruiting across recruiters and hiring managers much smoother, especially with clear pipelines, centralized candidate profiles and easy collaboration tools like notes and scorecards. #### Cons One of the biggest downsides of the platform is that there are limits to customization, especially when trying to scale for bigger companies. One thing I noticed was that the custom parent fields are only limited to 25 options. Another is the reporting function. While custom reports exist, there are many limitations that cause me to have to pull multiple reports and put them together instead of just doing one report. The reports don't get as granular as I need them to be sometimes. --- ### Recruitment Partner - Overall rating: 5/5 - Reviewer: Nikhil C. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Greenhouse was its ease of use, which made navigating the platform and managing hiring workflows very straightforward. The applicant tracking features were well organised and efficient, helping keep candidates and stages clearly structured. The email communication tools makes it simple to coordinate with candidates and maintain consistent communication throughout the hiring process. #### Cons What I liked least about Greenhouse was the issue of tracking duplicity, where the same candidate could appear multiple times, making it harder to maintain a clean pipeline. Additionally, the resume parsing was not always accurate, which sometimes required manual corrections and added extra time to the hiring process. --- ### A strong ATS for Structured Hiring - Overall rating: 4/5 - Reviewer: Denise K. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greenhouse is excellent and a strong ATS platform for scaling teams with a clean interface. The structure, automation and collaboration features help streamline hiring and reduce manual work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Greenhouse is very easy to navigate, intuitive and a friendly interface. Clean application flow and customizable email templates make communication smooth. Structured hiring workflows with clear stages, scorecards, interview kits to keep the process consistent. #### Cons No built in NPS scoring for candidate survey and no native headcount planning or headcount management feature. --- ### Great solution for your ATS needs - Overall rating: 4/5 - Reviewer: Tiffany A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that you can add notes and track the candidate's process. I like that you can integrate DocuSign for the offer letters and that you can do lots of customizations. I also like the direct feed into LinkedIn. #### Cons The changes to do everything isn't very intuitive. I have to search a lot to figure out how to change, update or use a feature. --- ### Powerful ATS with Depth, but a Steep Learning Curve - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros - Intuitive pipeline view that makes tracking straightforward - Strong integration options with sourcing tools - Robust interview scheduling and feedback features that streamline coordination across hiring teams #### Cons - Reporting and analytics can feel overly complex and not always intuitive to set up - Customisation of workflows and scorecards is limited without admin access or extra support - The interface, while functional, can feel a bit dated and cluttered for larger hiring pipelines --- ### Mytop applicants - Overall rating: 5/5 - Reviewer: Collett Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience overall has been wonderful I have way less stress greenhouses reliable secure save and excellent customer service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Phenomenal app! What's not to love about greenhouse. Excellent organization and security is A+Way to go greenhouse keep up the good work satisfied customer here #### Cons No negative no issues problems or even hard to use. Anybody even those with minimal tech experience can operate greenhouse with ease --- ### My Greenhouse experience - Overall rating: 5/5 - Reviewer: Brandon P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Greenhouse has been great, very minimal issues with it and am happy to use this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Greenhouse is the user interface. It's very easy to navigate making it user friendly to all who use it. #### Cons Regarding what I like least about Greenhouse is how sometimes information may not be displayed and while it's a very small technical error, Greenhouse still remains to be preferred for us. --- ### A Solid ATS - Overall rating: 4/5 - Reviewer: Morgan H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it gets the job done and is more comprehensive and reliable than previous ATS's that I have used in the past. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very rarely any outages, maybe once in the last 3 years that I've been using it. I like being able to email candidates, schedule interviews, post jobs, etc. all from one main source of truth. #### Cons It can be disjointed and not very logical at times. For example, the new notes section that highlights if there is a duplicate profile or general warning note about a candidate is hidden in a tab on the bottom right now, vs. automatically showing it when you open a candidate's profile. --- ### Recruiting Operations Manager - Overall rating: 5/5 - Reviewer: Sarah A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very good. And more recently I feel they have listened to the customer and made some good product updates such as Talent Rediscovery. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great support and chat bot when you need to update something from the admin side. To be honest the person on the team that was more our Greenhouse expert has left and I am now in the tool alot more and overall I find it not as difficult as I expected. #### Cons Its not super intuitive at times in regards to the configure settings. Its not a problem though because the chat bot and support has always been extremely helpful. --- ### Greenhouse will stand the test of time! - Overall rating: 5/5 - Reviewer: Lyric T. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience with Greenhouse has been consistent to say the least. Even though they evolve to keep up with the current trends, they stay true to their original commitment. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and lack of bugs. They stay on top of any glitches. #### Cons Doesn’t update very often and not mobile optimized, unless you have the app. --- ### Greenhouse makes recruitment easier - Overall rating: 5/5 - Reviewer: Camila R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall greenhouse has been really useful to centralize our company's recruitment process and share relevant info with no-HR employees. Also, helps to better organize the work of recruiters and to be aware of the processes that require more attention. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It simplify a lot the recruitment process, also, the reports are very helpful to show the managers the progress that we do in the different positions that we have open. #### Cons I would like to have the option of customize statistics to the reports, not only create charts and generic statistics. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/greenhouse-profile/reviews/?page=2) --- Greenhouse Reviews, Pros and Cons - 2026 Software Advice