Greenhouse Software


 

Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds and organizing post-hiring activities.

Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired and Indeed. They can also share job openings on leading social networking sites such as Facebook, LinkedIn and Twitter. The application review tool automatically accepts or rejects a candidate’s application based on the selection criteria defined by the recruiter.

Greenhouse calendar helps to schedule interviews and display available slots that can be booked for upcoming interviews. The calendar also integrates with other tools such as Outlook, Google Calendar and iCal to keep track of multiple meetings at a common place. The solution automatically sends reminders to recruiters, candidates and any other person involved in the interview meeting. The software offers complete visibility of the candidate pipeline and is suitable for growing and midsize companies.

 

Greenhouse - Score candidates
 
  • Greenhouse - Score candidates
    Score candidates
  • Greenhouse - Manage onboarding process
    Manage onboarding process
  • Greenhouse - Manage hiring pipeline
    Manage hiring pipeline
  • Greenhouse - Post job openings on social media platforms
    Post job openings on social media platforms
  • Greenhouse - Track recruitment cycle
    Track recruitment cycle
  • Greenhouse - Schedule interview rounds
    Schedule interview rounds
  • Greenhouse - Score candidates
    Score candidates
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

211 Reviews of Greenhouse

 

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Software Advice Reviews (116)
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Showing 1-20 of 116

Jennie from BigCommerce
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Greenhouse works for HRBPs

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

As an HR Business Partner I'm the party that sets up reqs, scorecards, etc. Greenhouse templates make this exceptionally easy. It's also easy to find what you're looking for, or who you're looking for, in the tool. Plus, the slick UI is nice to look at.

Cons

It's an investment and would likely be a financial burden to smaller companies. Also, the freedom and flexibility of the tool can cause reporting and compliance headaches down the road. It's almost nimble to a fault.

 
 

Rachel from Updox
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Greenhouse was a good fit for my startup!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cost effective and gets the job done!

Pros

Greenhouse is extremely customizable! You are able to add in various custom stages, templates, and forms through the platform. We used this ATS as we scaled from 50 employees to 120.

Cons

Sometimes the service from Greenhouse was not ideal, there were sometimes long wait times for seemingly simple support questions. However, they always got resolved.

 
 

Sharon from HR Unleashed
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Best All Around ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's got almost every report I could ask for. Really easy to set up and building & publishing new jobs is a breeze. It's helped calibrate candidate evaluations across our interviewing teams. It integrates nicely with our HRIS & Payroll platform to make the transition from offer to hire pretty simple.

Cons

If there is one thing it is missing, it is the ability to create questionnaires or tests that can be sent out during the interview process. If you want to collect customer Q&A, it can only be done at the time of application. I don't like the idea of making the application process that long for folks who wouldn't pass the initial recruiter screen.

 
 

Linda from TransNational Payments
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Lots of work but worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Seamless transition of candidates through the system, interview kits, scorecards, access via email, mobile access

Cons

Self-implementation, account manager available but not very helpful. Mostly worked through the timeline on our own.

 
 

Heather from Forever Found
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Good Software, but newest version is not an upgrade

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Overall, the software is user friendly and provides and provides quite a bit of options, without being overwhelming. We have had to contact customer service a few times and they are always friendly and more than willing to explain what we're not understanding.

Cons

With the new version of Greenhouse, users are unable to add galleries of photos anywhere on their website, which they were able to do on the previous version. In addition, it's very difficult to add buttons with links to external sites to any section. The section must be a donation page in order to have a button.

 
 

Kathryn from Samsara
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Helping grow our team and stay organized!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the cross-team functionality of Greenhouse. All of our communication lives in one place and it's easy to keep everyone on the same page.

Cons

Navigating has been a bit tough for the team at first, but once you get acclimated it's a great tool.

 
 

Bethany from Delphic Digital
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Clean, simple, intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Greenhouse is a very intuitive and easy-to-use system. It integrates with a lot of great tools, from onboarding, to payroll, skills testing, and may others. Their customer support team is among the best I've experienced with any software platform I've used. The support chat function is fantastic, and everyone I've talked to there has been extremely pleasant. The system requires very little training, which makes onboarding new interviewers a breeze.

Cons

The reporting isn't very robust, and the system doesn't support creating custom reports. They do have an Analytics piece you can add-on, but it's quite expensive.

 
 

Katie from Mic
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

User-friendly, great reporting, friendly customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use, customization in almost every feature, ability to integrate with many different platforms, and our new Account Manager has been very helpful so far.

Cons

Any problem I've had to with the software has been solved by more information on the product, or through customer support.

 
 

Adriana from Mishimoto
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Love Greenhouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Greenhouse has been an awesome applicant tracking system. Not only is it easy to use but it stores resumes for you so you don't have to keep track of it.

Pros

Easy to use, has many integrations, and does a lot

Cons

I wish it did HRIS

Advice to Others

For a size of an 80 people company this system works well!

 
 

Julia from Eventbrite
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Amazing HR Tool for candidate tracking and reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Greenhouse has been a great tool to implement. It has made life easier for us to track candidates and enter in the right notes and provide the right level of visibility to hiring managers. It is definitely a very well thought out tool and has helped us increase our efficiency. The automation features it provides are incredible. It does take some time to get used to it but after that its a pleasure.

Pros

Reporting
Tracking
Automation

Cons

Nothing as such

Advice to Others

I do recommend this tool

 
 

Reyner from Eventbrite
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Extensive HR Solution Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Greenhouse is pretty solid and complex and it takes some getting used to. It really is a great tool for applicant tracking and that is its core selling feature. It has a lot to offer, so do ensure that you leverage all the features it has to offer. The workflows and documentations are simple to understand and to follow.

Pros

Solid Applicant Tracking
Reporting

Cons

Pricing Structure

 
 

Matt from Eventbrite
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Great tool for candidate database and more

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Greenhouse is used globally by our company for all recruiting related items.We have increased the recruiting team's efficiency after the implementation of GreenHouse as before that thing were very adhoc and siloed. There was no central place/repo for any recruiting-related information. With Greenhouse, we were able to centralization, align teams, create automations and a better and clear experience for hiring managers

Pros

Reporting
Price

Cons

Not much here

Advice to Others

I think this is a good Hiring tool

 
 

Brian from Rubicon Project
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Pretty Close To A Silver Bullet!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use Greenhouse as the platform for all recruiting functions globally. Prior to implementing Greenhouse, we had a lot of manual processes in place and the recruiting function as a whole was decentralized. There was no central repository for all recruiting-related information. With Greenhouse, we were able to align the team globally, centralize all functions, automate processes, and create a better hiring experience for managers.

Pros

Reporting - In my role, I need to be able to diagnose where the breakdowns are in recruiting, and the system’s many canned reports help me do that. While Greenhouse doesn’t have the ability to let you build custom reports, there are enough reports available that I don’t have to do that. It’s also been very useful for me to get weekly recruitment reports from the system so I can see activity from a high level. All this lets me keep my finger on the pulse of hiring, and report effectively to the business where we are with progress to plan, while at the same time advising on trends I’m seeing and actions we may want to take.

Interview Kits/Scorecards - Another great feature of the system. Getting everyone on the same sheet of music has been invaluable. Once all scorecards are input then the manager can see all of the feedback and make a decision. As I’ve mentioned, centralization is important to us and having all the feedback in one place makes it easy on recruiter and manager alike. And the interview kits are a great way to set everyone up for success because they can be customized so that the whole interview panel takes the same approach, or each interviewer can be tasked with a specific question set. And it’s all so intuitive and easy to use. Several of our senior executives have set the standard for user engagement with Greenhouse!

User experience - This was one very key area for us. We believe that recruiters are partners to managers, and for them to want to engage on that level, we needed a system that was user-friendly. And Greenhouse is definitely user-friendly. We have a high level of engagement here which has helped to further our goal of creating a culture of recruitment here.

Cons

Reporting Customization - Although there are many canned reports that cover a variety of areas, I still have to export multiple reports in order to build a report which tells the story I’m trying to tell.

User Access Customization - I understand this is something on their product roadmap. It would be great for them to get more granular in terms of access-level functionality.

Advice to Others

If you’re looking for a recruiting system that is user-friendly, intuitive and customizable, you should definitely look at Greenhouse.

The greenhouse allows us to be fluid with our recruiting process, which is important because we have to be able to pivot quickly to support the needs of the business. Being able to tailor processes to a specific role, customizing interview kits and operate with a high degree of transparency (which Greenhouse allows you to do - everyone can run reports!), then this system should be given serious consideration.

 
 

Sarah from Zagster
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Greenhouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I implemented Greenhouse when I came onboard to a company of about 19 people. Since then, we have hired about 30 people (over 14 months). It has been really helpful to me since we don't have any other recruiting resources (schedulers, sourcing, etc.) There are a lot of other software providers that integrate with Greenhouse as well (Zenefits, background check companies and onboarding providers). We actually use Greenhouse Onboarding as well since we don't have an HR Resource yet.

Pros

Easy to navigate, immediately posts to many job boards, allows hiring managers to go in and review candidates pretty quickly. Also, the UI is pretty straight forward which allows there to be a pretty simple workflow. Another thing about Greenhouse is the scorecard feature - its never easy to get everyone's feedback from an interview so the scorecard allows you to customize the evaluation form for each position.

Cons

My only con about Greenhouse is the scheduling aspect - you have to schedule each interview separately instead of just making one big schedule.

Advice to Others

I did a couple demos for Applicant Tracking Systems and Greenhouse impressed me the most. Prior to joining my current company, I had been using jobvite which was OK but Greenhouse is a lot easier to use and provides more ways to get things done faster (even with limited resources!)

 
 

Kathy from MSF/Doctors Without Borders
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Best recruiting tool I've used!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This tool has changed the way we do recruitment! It is streamlined, easy to follow, comes with training materials ready to go, and has allowed our HR department to give more autonomy to departments in their recruitment processes. Overall, I would recommend this tool to anyone looking to get professional!

Pros

Work flow and documentation are easy to follow up when recruiting with a hiring panel. Great customer service - online chat available. multiple job boards can be created, you can have as much or as little control over how the job board appears on your company website,

Cons

Some issues with French functionality for job board. Mobile doesn't allow application review.

Advice to Others

If you are looking for an ATS, this one won't disappoint you!

 
 

Daniel from Drumroll
Specialty: Advertising
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Streamlined Our Process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Holy cow! I can't say enough about Greenhouse. I'll spare you the details, but our recruiting tools were... lacking, to put it kindly. Introducing Greenhouse to our process has been a game-changer. Seriously, everything has been made better. From scheduling interviews, to providing feedback, and communicating with our teams and the candidates. We're more efficient and making better decisions. In the end it's a much better experience not only for us, but the talent as well.

Pros

Everything in one place!

Cons

It's made me realize how lacking some of the other tools I use are :)

Advice to Others

Don't be scared to try something new. Seriously, just try it. You have nothing to lose.

 
 

Ted from Twilio
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

One of my favorite ATS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I came across GH in early 2016 and immediately took to it. The UI was easy to understand. This includes all of the tabs, work flow pages all the way down to the color schemes and little thumbs up and thumbs down for feedback icons. One of the most useful resources is the candidate filtering/ tagging feature that allows recruiters to quickly view pipeline not only in the context of candidate profile but also steps in the process. I don't think I have been able to pick up an ATS so quickly and efficiently. I have used all sorts of platforms for recruiting from home grown systems to 3rd party apps and GH has been the best I have used by far. My last job had migrated from GH to iCIMS and it was a complete disaster which is one of the main reasons I left.

So keep up the good work!

 
 

Joe from Twilio
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

New User

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Ive recently started using Greenhouse after using other ATS systems such as Jobvite and Bullhorn. No comparison.

Pros

intuitive UI
search ability

Cons

nothing yet

Advice to Others

take you time to understand the system. let it work for you

 
 

Vic from Drumroll
Specialty: Advertising
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Great software/app!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's probably one of the most helpful tools I've ever used. It's easy to navigate, easy to edit and overall it has a great user experience.

 
 

Sarah from Currency
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Currency Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Greenhouse has been great. It is very convenient with scheduling interviews for myself, the candidate, and any other managers. ClassMark is also a great addition to help measure potential candidates fit for our firm. I would definitely recommend Greenhouse for its functionality, ease of use, and efficiency.

 
 
 
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Showing 1-20 of 95

Andii from Procore Technologies

September 2017

September 2017

Solid platform, great API.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greenhouse has an ever expanding list of integration partners as well as an open API offering flexibility in building our recruiting tech stack as well as adding on new integrations quickly via the API.

Cons

While Greenhouse's built in reporting feature provides far greater depth than most ATS platforms, there's a need for clear copy around what data is pulled and how to build trust in reports.

Source: Capterra
 

Diego from Avenues: The World School

September 2017

September 2017

Thrilled with Greenhouse! Can't imagine running our structured hiring approach without it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love that Greenhouse is well designed by people who really understand and care about recruiting and hiring best practice. I love most everything about it, but especially the attention to all the critical parts of getting a job design and interview process right, like scorecards and interview kits.

Cons

I know there's a Greenhouse CRM coming, but it would be even better to have included a more seamless way of nurturing prospects.

Source: Capterra
 

Heather from Granify
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Fantastic product -

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Completely owns the process from job creation to posting, applications, interviews, and offer.
- The scorecards are my favourite part. It helps build accountability and transparency into the pass/fail world of interviews
- Amazing customer support
- Good degree of cusomization
- As an HR/People Manager, I can oversee many processes without having to constantly check in with my hiring managers/interviewers.

Cons

- It's not cheap, definitely an investment
- Mobile version is okay for interviewers, but it's non-existent for admins

Source: Capterra
 

Colin from Spredfast

September 2017

September 2017

Overall, our experience has been quite positive. We have seen a lot of growth in the product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use is a big pro - one of the main deciding factors to choose GH 2 years ago
- Being able to keep most of the recruiting process in one tool
Follow up reminders
Scorecards are a nice value add
Excited for the ever increasing reporting capabilities
DocuSign and HIRED integrations
Stage notifications
Notes and mentions feature
Offer and email templates
Candidate survey
Tagging
- I'm sure there are others...

Cons

- While not a total con - scheduling - trying to find internal room availability is not as intuitive as we would like (not as intuitive as using Google Calendar to find the rooms outside of GH) - other than that massive improvement to scheduling
- Rejection notifications if people have gone through a stage in our process - we may be the anomaly as our hiring managers handle most of the recruiting process where us as recruiters facilitate the process and schedule interviews

Source: Capterra
 

Pat from PatchCo
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Best ATS out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

most intuitive software we've used for acquisition/tracking, makes it easy to scale our team when there is so much else to focus on

Cons

sometimes integrations can be a bit challenging/glitchy, but the support received more than makes up for it

Source: Capterra
 

Krystin from Intelex Technologies
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Greenhouse has been critical in scaling recruitment and adoption of from employees has been amazing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of Use, Constant Feature Additions (That make sense), Customer Support/Success has been top notch, ability to train new recruiters, employees and managers in short period of time. Ability to analyze metrics and dig deeper via google sheets integrations.

Cons

The only complaint we have is that calendar invites do not have automatic reminders. Whenever we think of a new feature that would be awesome, unprompted it is added within a few weeks of our internal discussions.

Source: Capterra
 

Emily from Hootsuite
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Straight forward, user friendly system! Team has picked up the tool easily.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

The ability to have our entire recruiting process in one place. Helps with hiring decisions that are consistent, as well as helped us implement diversity/inclusion measures. The team is now able to follow processes within one system.

Pros

Easy to use, understand and navigate. Nice design. Bulk actions. Reports (looking forward to customizable reports!!). Boolean search doable. Easy to tag candidates or write notes that are searchable.

Cons

Dashboard "My Applications" should be different per user - so for Hiring Managers just showing Hiring Manager Review, and for Recruiters showing stages they own. You cannot re-reject candidates if rejected without email the first time and need to now send email. Recruiters do not have access to view all candidates, but only candidates associated to their jobs. You cannot do phone screens on prospects unless you convert them to a candidate - not helpful if you need to do a phone screen (and want to save notes in their profile) to determine if you should change them to an active candidate. No split screen when viewing interview kit - easier to conduct interview if you can see resume and scorecard questions side by side.

Source: Capterra
 

Emma from ecobee

September 2017

September 2017

User friendly, candidate friendly, hiring manager friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Scorecards are great, the scheduling functionality and the ease of moving candidates through the hiring process.

Cons

There are some minor things that could be tweaked, our Account Manager is always happy to put our requests into the product team.

Source: Capterra
 

Joshua from Vidyard
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Greenhouse is the best ATS I have used in my career

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greenhouse allows our organization to streamline our hiring process. From applications to interview feedback to offer creation, everything is much simpler since implementing Greenhouse.

The best feature, for me, is the interview kits and feedback. It allows us to set up interviewers for success during interviews and make sure we have consistent selection criteria. Also, the scorecards make gathering feedback much easier, I don't have to chase down hiring managers anymore.

Throughout the buying and implementation process, everyone at Greenhouse was great to work with. They were transparent with pricing, worked within my expectations and timelines and did a great job helping me through the implementation process. I have now purchased and implemented Greenhouse at my last two organizations.

Cons

I think the one area that can be improved/added is more features focused on nurturing previous candidates.

Source: Capterra
 

Cole from ThoughtSpot

August 2017

August 2017

Intuitive, beautiful, and hyper functional.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How intuitive it is, how many features there are, how it lets us have the flexibility and power we need.

Cons

Sometimes integrations can get glitchy (Google Calendar). Wish we had more flexibility to create our own custom reports.

Source: Capterra
 

Renaud from GOAL
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Greenhouse is a great recruitment software that creates a very smooth process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system is very flexible and quite intuitive. The screening tool helps saving a lot of time and communications with candidates and the hiring team is quick and easy. The recruitment pipeline can be tailored for each recruitment and all the interview notes or test results are stored on the candidate profile. Reporting options cover all the information you need to understand your recruitment trends. The system also facilitates referral schemes, panel creation, internal job board and multiple job board if you have different branches.

Cons

As with any systems, there are always small details that could be changed to suit personal preferences. The interview notes once exported in pdf could be better designed and I would like to have more options for the interviewer profile. The phone app has recently been updated and most functions are now available - hopefully the next upgrade will include the possibility to email candidates!

Source: Capterra
 

Laura from YipitData

August 2017

August 2017

I love using Greenhouse, it makes our processes run smoother and let's me get more done!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that a lot of it is customizable, I can adjust the platform to our needs and processes. It makes it easy to send out reminders to interviewers and keep everyone on track or share notes. I love that it integrates with gmail as well and google calendar which makes everything easier to get done.

Cons

There are definitely a lot of improvements that could be made to make the software even better - for example, when working with external recruiters they often want to be cc'ed on candidate communication but there is no option to set that as a default in Greenhouse. I would also love the option to hide candidate names during resume review so we can work on our diversity efforts more thoroughly.

Source: Capterra
 

Kyle from Braintribe
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Seamless. Streamlined. Impactful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greenhouse has allowed me to overhaul our sourcing, recruiting and hiring programs, and has positioned us for immense growth. In just over 15 months since launching Greenhouse we went from 38 people to just over 80!

Cons

There are still some areas where you have to change things twice manually or it won't be updated, still small bugs here and there, and some of the integrations aren't as simple as made out to be. But the platform is still new and I have been impressed working with the people and the company.

Source: Capterra
 

Nicole from Prospa

August 2017

August 2017

Greenhouse is a real enabler of internal talent aquisition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and the interview kits and scorecards and not limit to the number of users so everyone can be a talent scout

Cons

No single view for recruiters that provides their lay of the land so to speak for the roles and activity they have on.

Source: Capterra
 

Michael from Redbubble

August 2017

August 2017

One of the best tools on the market ideal for growth companies who believe in structured interviews!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mobile App is great for reaching people on the Go! The ability to allow hiring managers to see the back end is great. Also bakes in approval flows and allows for custom tracking links.

Cons

reporting is clunky when you work with GSuite and ability to nurture silver medalists is poor (tags are not helpful)

Source: Capterra
 

David from Brightidea, Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Simple, easy, beneficial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Efficiency gains, tracking referrals and prospects, faster time to hire.

Pros

Automates the recruiting process, helps us recruit at scale. All recruiters that we hire like using it, so helps them get excited to work here. Intuitive to use.

Cons

There are so many options in the set up, took us a while to optimize our process and get the full value of the software.

Source: Capterra
 

Nick from Squarespace

August 2017

August 2017

I've used Greenhouse for 3 years and I am my company's GH admin.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Greenhouse is great. It's very customizable to your recruiting operation while providing clear guidance on how to best organize your operation. This improves your candidate/interviewer experience while maximizing your data/analytics and workflows. Their customer service team is top notch. They're friendly and helpful and always solution oriented. There's so much I personally like that I'll just have to list a few (in no particular order):

- Offer Workflows (with approvals)
- Job Setup
- Customizable Options (Offer details, Job details, Tags, Candidate details)
- Greenhouse Analytics (Okay I lied, this is my favorite)
- Employee Dashboard
- Referral Process (Posting to social media, tracking, organizing referrals as a referrer)

Cons

There isn't a lot not to like. Greenhouse is growing fast and their software is evident of that at times. There are some legacy situations that they've chosen not to prioritize (like bulk updating approvals on jobs) with their engineering time, but though the solution today is time consuming, they're obviously making progress to minimize the pains. When you use Greenhouse, you're using a tool that does more than track candidates, it helps you interview better and it helps your team become more confident in their hiring decisions. So, of course that opens the door for growing pains as they scale and learn what their customers need.

On a more technical side. The way they've designed their API doesn't always make the most sense. They provide some resources to understand it better but until you're neck deep into when candidate_ID and application_ID are used and what historical information is connected to each, it's a bit like learning a new language.

Source: Capterra
 

Kristina from Jet.com
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

It's been a great partnership!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is the most intuitive and well thought out ATS that I've used and we consistently receive that same feedback from within the TA team and from the business that we support. The Greenhouse product team is very forward thinking and receptive and it shows in the frequent releases. The interview kits, easy integrations, approvals, referral tool and the mobile app have all shaped the way our team works. We've also had a great experience with our Account Director, which can make all the difference.

Cons

The biggest con for us would be the basic reports. We quickly outgrew them and needed to move to an in-house solution.

Source: Capterra
 

Ashley from PlayQ
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

I've used Greenhouse to recruit for both Qubit & PlayQ and have had a great experience!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software has consolidated and formalized all of my recruiting efforts.

Pros

I like how customizable and detailed the platform is. Each job dashboard is informative and aesthetically pleasing.

Cons

The prospecting and pipeline building feature and /or tools. It should be easier to import candidates from LinkedIn and track their journey.

Source: Capterra
 

Sarah from Sandbox
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

User-friendly and intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better ATS, Referral platform, Centralized Scorecards/easy to fill out

Pros

I like to say Greenhouse is the "Mac" of ATS programs.... with an app that you can download, and easy scorecards to fill it, it couldn't be easier for our teams to use.

Cons

Customer service seems to have dwindled a little since we first implemented it a year ago - the chat feature was online more frequently. Also, it's hard to post a job in multiple markets without doing multiple reqs - a feature I know they are working to address.

Source: Capterra
 
 
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