Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct focused interviews and optimize their recruiting process. Greenhouse is an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds and organizing post-hiring activities.

Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired and Indeed. They can also share job openings on leading social networking sites such as Facebook, LinkedIn and Twitter. The application review tool automatically accepts or rejects a candidate’s application based on the selection criteria defined by the recruiter.

Greenhouse calendar helps to schedule interviews and display available slots that can be booked for upcoming interviews. The calendar also integrates with other tools such as Outlook, Google Calendar and iCal to keep track of multiple meetings at a common place. The solution automatically sends reminders to recruiters, candidates and any other person involved in the interview meeting. The software offers complete visibility of the candidate pipeline and is suitable for growing and midsize companies.



385 Reviews of Greenhouse

Overall rating

4.52 / 5 stars

Filters:

Showing 1 - 20 of 385 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2019

One of the best ATS systems out there

Pros

It’s very iserfrjendky and has a great interface. There are a ton of different options in terms of functionality and it’s easy to figure out.

Cons

Their customer support isn’t the best and there are the occasional bugs which aren’t great.

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Functional and easy to use, room for improvement though

Love it, but wish I had a proper onboarding with using it instead of having to learn things on my own, but as a user and admin. Customer service has been decent!

Pros

Easy to use and navigate around. Intuitive customizations and setup for new jobs and virtually anything else recruiting related

Cons

Reporting functionality could be more robust and granular.

January 2019

Jarrett from GuideSpark

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Best ATS in the game

Pros

Love greenhouse. Easy to use, great customer support team, they are always coming out with new features. Overall great product

Cons

Nothing really bad to say. I've had some tech issues in the past but, every time they come up the support team saves the day

January 2019

Jennifer from Fitbit

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Great ATS

It's very positive, I would definitely recommend using it as an ATS.

Pros

I've been using Greenhouse for over 3 years. It's very user friendly and has lots of great features. The reporting functionality is pretty good as well. There are a lot of customization options within it.

Cons

Customizing reports is an area that could be worked on. Also the support team is kind of slow at getting back to me.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

5 of 5

December 2018

Overall good software. UI could be a little bit more joyful

Pros

We're using Greenhouse for our HR process. Overall it's a good tool.
The reminders are really useful to make sure I never miss an interview.

Cons

- The UI could be a little bit more joyful
- The tabs are sometimes confusing. I rarely find the portfolio link of a candidate the first time
- The sidebar only shoe the last comment by default which isn't great for conversations.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

a great tool for recruiters

Pros

makes the recruiting process much more easy to track, makes recruiting faster and more efficient

Cons

data sometimes is inaccurate, takes time to sync when working with clients

December 2018

Mary from Real Estate

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Greenhouses Review

Pros

Nice layout, nicely maintained lots of information available . Great way to personalize business

Cons

Not the easiest to find things. Labels or tabs where they put items could be improved.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Greenhouse for Candidate Tracking

Pros

Greenhouse does a great job of allowing you to manage your applicant tracking from job posting to hiring! You can create the job descriptions right in Greenhouse, create a hiring team with different levels of responsibility and access, post the job and have it live to multiple sites with a click of a button. You can even customize where you place your ads. You can even customize job questions to help filter candidates!

Cons

The job questions weren't searchable which would have been nice in order to field out location.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Greenhouse

Pros

very good recruiting software, makes scheduling interviews very easy and automated.

Cons

couldn't think of any gaps in the offering currently

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Greenhouse Review

I've used Greenhouse as a super admin for recruiting.

Pros

Greenhouse is highly customizable which is fantastic many teams have different hiring work flows within the same company.

Cons

Since its highly customizable, there can be a big learning curve to figure out all the functionality.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Good as an end user

Pros

I mostly use Greenhouse to complete reviews of potential candidates (I'm not a hiring manager, just an interviewer) and to submit referrals. I like that it's really easy for our recruiting team to customize the questions we need to fill out while submitting interview write ups, and that it reminds me to complete my write up after I've completed the interview. It's also really easy to submit referrals -- the import from LinkedIn feature is nice (though it doesn't always import all of the information correctly).

Cons

I don't like that when I click on the person's resume, it forces me to download a PDF of it. I wish I could just view in a web browser. I also find it somewhat confusing to find the things I need (I always click around for awhile before finding the finished scorecard for candidates, for example).

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Proof in the Metrics!

Greenhouse has enabled us to improve our recruiting experiences for staff and candidates, resulted in increased overall satisfaction with our hiring processes and employer brand, and increased productivity through more jobs filled, in less time, with greater retention.

Pros

Ease of use
Scorecards
Reports
Available integrations

Cons

Price? We're a nonprofit, so cost is always a big factor and this is one of the largest system expenses we have in people operations, but absolutely worth it (which is why we are renewing for another three years).

December 2018

Consuelo from Datto

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Greenhouse Rocks!

Pros

It is the most user friendly ATS I have ever used.

Cons

There are a few little things I wish they would add as functionality but overall this is a solid ATS.

December 2018

Melissa from Blackspoke.com

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Greenhouse Review

Pros

It is very convenient to have all of our company candidates in one spot. It is very useful to have all of the candidates information right on their profile (email, phone number, resume, recruiter).

Cons

There are a lot of hidden features and switches. You have to have permissions set an exact way for things to work correctly.

December 2018

Amanda from Spredfast

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Love this recruitment tool

Pros

very easy to automate workflows, great UI, easy to learn as a manager, great filtering capabilities, love this tool!

Cons

It's not super intuitive to know how to automate the sharing of job postings through your social channels. It works, but it's hard to know how to turn it off or edit it.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

A good tool for managing recruiting prospects

Pros

I have used Greenhouse as a way to view candidates currently in my organization's recruiting pool. It's easy to go through the candidates and see their information & resumes. Also shows the current state of the candidate in the process.

Cons

It could be frustrating if you don't see all information about a candidate and don't know why (the reason could be you haven't been granted permission).

December 2018

Teyanna from Samaritan Daytop Village

Company Size: 10,000+ employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

December 2018

Creative and Serviceable

Pros

Full service ATS that has all seven point functionalities. Extremely user friendly and all it takes is one action button to move through the onboarding statuses and processes.

Cons

Customer Service was terrible. Any and all attempts made to contact their team regarding any issues proved to be near impossible.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

4 of 5

November 2018

Good, but not great

Pros

It's a crm for applicant tracking. It does its job with free frills. Ability to integrate with calendars is a major value driver for scheduling

Cons

UI is poor and often hard to navigate. Some functionality like groups of people assessing candidates is harder than it needs to be

November 2018

Erika from Nextdoor

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Easy way to manage candidates

Pros

I love how easy it is to move candidates through process.

Cons

Sometimes, and this is pretty rare, you can accidentally add a duplicate.

November 2018

Maciej from Bee Talents

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

5 of 5

November 2018

One of the top ATS systems but not the best customer support

Great piece of software with a bad support however, if they improve this part of business it would be a huge competition for Workable and Lever.

Pros

Overall Greenhouse is a great piece of software and real kudos for their engineering and design team. It has more than 200+ integrations which is incomparable to any other ATS system. It has an option to invite third parties to participate in recruitment processes (eg. recruitment agency or RPO agency) what is great in todays' world. There is a full GDPR support, clear UI (however worse than Lever and Workable) and a lot of additional products to expand capabilities of Lever.

Cons

Customer Support, it is really slow and sometimes I didn't get any answer from them. I asked more than three times to contact me because I'm interested in buying Greenhouse and they didn't respond at all. It per se convinced me not to recommend this product.