--- title: "Guusto Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Guusto. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Guusto is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/guusto-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Recognition Software](https://www.softwareadvice.com/hr/employee-recognition-comparison/) / [Guusto](https://www.softwareadvice.com/hr/guusto-profile/) / Guusto Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/guusto-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/guusto-profile/alternatives/) # Guusto User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 3,849 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.9/5 ### Rating distribution - 5 stars: 3,627 reviews (94%) - 4 stars: 211 reviews (5%) - 3 stars: 8 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - The reward redemption process was straightforward, and I appreciated the flexibility it offers recipients. While I think there is room for improvement in areas like advanced reporting and customization for larger organizations, my overall impression was that Guusto delivers a simple, reliable, and engaging recognition experience that supports a positive workplace culture. - Guusto is amazing since you can provide gift cards to staff and they can determine what company they would like the gift card for they are also able to split up the gift card. - Guusto is a leadibg recognition and rewards platform that hekps organizations build great workplace cultures by making it easy to celebrate wins, reward great work, and recognize contributions in meaningful ways. ### Most mentioned cons - It does not indicate which merchants are currently having issues with redeeming gift cards until you have gone through the entire selection/redemption process, leaving your rewards stuck with that merchant until customer service reinstates the value to your account, which they do so quickly, but it can be quite worrisome if it is happening to you for the first time. - The only issue I had was that I received the gift with a company email but wanted to create an account with my personal email so I would be able to use it with other people in my life and I couldn't as the gift was assigned to my company email. - They also dislike the platform's inability to scale for larger organizations, complex international payroll options, and that advanced features require expensive upgrades. ## Guusto customer reviews Showing reviews 1-25 of 3,849 (page 1). ### Continued Excellence in Employee Recognition - Overall rating: 5/5 - Reviewer: Muhammad Ali F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience remains excellent. It continues to be a highly effective, flexible, and modern solution for our employee recognition program. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It remains incredibly user-friendly and intuitive. Sending rewards is instant, and customer support continues to be highly responsive and helpful whenever we need assistance. #### Cons I would still love to see more granular, filterable data and advanced analytics for peer-to-peer recognition to better track cultural impact across specific teams. --- ### Awesome Website - Overall rating: 5/5 - Reviewer: JUSTIN D. - Verified reviewer: Yes - Industry: Warehousing - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It’s been a great experience overall so far. I have no complaints and love that they have a good idea of employee recognition. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of navigating the website and simply the user interface all are things that I like about Guusto. #### Cons Nothing, I am enjoying the experience so far and still implementing the website. I love Guusto and where they are headed. #### Reasons for switching to Guusto Company switched from Tango Rewards, to accommodate the company’s employees better. --- ### Guusto Supremo - Overall rating: 5/5 - Reviewer: Brett B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I love having this option to get rewarded for my hard work. And the name is catchy. We tell management often about workers that deserve guusto's #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how I can choose for thousands of retailers to choose my gift card. It is ready to use and quick to redeem. #### Cons It sometimes won't work in certain browsers. Not sure why, but I have to use Microsoft Edge because chrome won't support it. --- ### Unifirst 841 - Overall rating: 4/5 - Reviewer: Mark V. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered over all the app and the website are very easy to use. i like that is work fast and i can have it on my phone #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Guusto App and website are very easy to use and figure out. the response time when we send out point is instant #### Cons on my app not all our employees come out so I have to come to a computer. that is a little inconvenient as i am working on the plant floor and would like to reward them on the spot #### Reasons for switching to Guusto it was a corporate decision and I like the choice they went with --- ### EASY, FAST and FUN to use! Makes a fantastic service for our customers - Overall rating: 4/5 - Reviewer: Amber M. - Industry: Real Estate - Company size: 5001-10000 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto is great! Our recipients LOVED getting the email upon moving into their new homes and was a great surprise and delight moment for them. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how trackable and easy it is to send to those we're sending these to! I also love that we can see who received it #### Cons It was not as easy as it should be to fund the account. It should be much more user friendly and self-explanatory #### Reasons for switching to Guusto Customer service went wayyyyy down. We used to have our own agent we worked with, now it's random and centralized and barely any follow up --- ### Guusto Feedback - Overall rating: 5/5 - Reviewer: Apeksha R. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What stood out most about Guusto was how effortless it made sending and redeeming gifts. The platform's interface is clean and intuitive, so setting up a gift or reward took just a couple of minutes. I especially appreciated the flexibility — recipients could choose from hundreds of gift card options rather than being locked into one brand, which made the gesture feel more thoughtful. The redemption process was smooth too, with no complicated codes or expiring points to worry about. Overall, Guusto made gifting feel personal without adding friction, and that combination of simplicity and choice is what I valued most. #### Cons Limited customization options and occasional delays in gift card delivery were my main issues. Additionally, can't link several emails to one account. --- ### Value for money - Overall rating: 5/5 - Reviewer: Gaurav K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used monthly for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Guusto is easy to use, flexible, and offers good value with a convenient gifting and shopping experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gusto offers great value for money and provides a flexible and convenient shopping experience. One of its key advantages is the freedom to choose from multiple shopping platforms based on our individual preferences and requirements. Instead of limiting users to a specific platform, Gusto gives us more options to explore and select the products or services that best suit our needs. This flexibility makes the overall experience more convenient and user-friendly. It also allows us to compare available choices and make better purchasing decisions. Overall, Gusto is a valuable platform that combines flexibility, convenience, choice, and good value for money. #### Cons Gusto provides good value for money and offers the flexibility to choose from various shopping platforms. However, a few popular shopping platforms are currently not available, which limits the overall range of choices for users. Adding more well-known and frequently used shopping platforms would make the experience more convenient and beneficial. It would give users greater flexibility to select products based on their preferences, compare prices, and make better purchasing decisions. Overall, Gusto is a useful and user-friendly platform, but expanding the number of available shopping platforms would further improve the experience and provide greater value to users. --- ### Good experience - Overall rating: 5/5 - Reviewer: Carlo F. - Verified reviewer: Yes - Industry: Paper & Forest Products - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Great! Very good overall experience. I like the most is the number of options to choose from for products #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and very reliable. The application has a lot of options or partnerships to choose from. #### Cons Sometimes the app lags. The moment you logged in, it sometimes slow down to open a page or an option for products --- ### Customer Review - Overall rating: 5/5 - Reviewer: Akhil S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Feels good and User friendly ,I felt Guusto is convenient and variety of options to claim gifts ,High secure verification helps to feel safe #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support and Ease of use ,I could easily Select different venture for claiming gift and use it as gift card #### Cons Sometimes finds difficulty to log in and I would say if there is any Application to log in it’s very easy --- ### Ease of use - Overall rating: 5/5 - Reviewer: Jody B. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered great. Loved that I could pick the Visa or MC as none of the gift cards appealed to me at this time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros employee recognition and can choose visa or mc over a gift card. Options are endless depending on need #### Cons nothing, the guusto site was easy to use and was appealing to the eye. There isn't anything I didn't like --- ### Guusto Gives Gifts - Overall rating: 5/5 - Reviewer: Jamelia R. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive so far. Although I have only used it briefly, the platform stands out for its simplicity and ease of use. Receiving gifts feels seamless, and redeeming them is just as straightforward, which makes the entire process enjoyable and stress-free. I haven’t encountered any bugs or technical issues at this time, which gives a strong first impression of reliability and good design. What I appreciate most is how quickly I was able to understand and use the platform without needing much guidance. It feels intuitive, and the experience is smooth from start to finish. While I haven’t explored every feature yet, my initial interaction suggests that Guusto is a convenient and user-friendly system that makes recognizing and redeeming gifts both efficient and meaningful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Experiencing the ease of receiving gifts and using them effortlessly brings a sense of joy, convenience, and appreciation. It reflects thoughtful giving, where items are not only meaningful but also practical and accessible. There is no confusion, no complicated setup—just immediate value and satisfaction. This simplicity enhances the emotional connection behind the gift, making it feel even more personal and intentional. Whether it’s something useful, enjoyable, or supportive, the ability to seamlessly integrate a gift into daily life creates a lasting impression. It turns a simple gesture into a memorable experience, where generosity meets genuine ease and everyday benefit. #### Cons At this point, your early experience suggests a strong first impression, especially in terms of usability and smooth functionality. Being able to receive gifts and use them easily is a key strength, as it eliminates friction and allows you to immediately enjoy the value of what’s been given. The fact that you’ve only used it briefly but haven’t encountered any bugs is a positive sign, indicating a stable and well-designed system so far. While it’s still early and more extended use may reveal areas for improvement, the initial performance highlights reliability and user-friendly design. If this consistency continues over time, it could make the experience not only convenient but also dependable and genuinely enjoyable. --- ### Outstanding Payroll & HR Platform with Exceptional Value - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Automotive - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Gusto delivers an excellent all-in-one HR and payroll solution. Highly recommended for any business looking for efficiency, reliability, and great value. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gusto has been an absolute game-changer for our team. From payroll processing to employee management, it offers incredible value for money compared to other platforms. The features are robust, yet reasonably priced, making it a perfect fit for growing businesses. The customer support is one of Gusto’s strongest points. Whenever we’ve had questions or needed assistance, their support team has been quick, professional, and genuinely helpful. It’s reassuring to know that help is always available when needed. In terms of ease of use, Gusto stands out immediately. The platform is intuitive and easy to navigate, even for users without prior HR or payroll experience. Tasks that usually feel complex are simplified into clear, step-by-step processes. We also appreciate Gusto’s approach to employee recognition. Features like easy onboarding, benefits tracking, and clear pay transparency help employees feel valued and informed, which contributes to overall workplace satisfaction. As for bugs and issues, they are minimal. The system runs smoothly with very few disruptions, and any minor issues are typically resolved quickly with updates or support assistance. The user interface is clean, modern, and well-organized. Everything is visually clear, making it easy to find what you need without unnecessary clutter. This design significantly improves efficiency. Finally, the order and delivery (such as payroll processing and tax filings) are highly reliable. Payments are processed accurately and on time, and compliance tasks are handled seamlessly, reducing administrative burden. #### Cons One minor drawback is that while Gusto is very user-friendly overall, some advanced features can take a bit of time to explore and fully understand at first. However, once you get familiar with the platform, it becomes much easier to navigate. --- ### Easy and Convenient Rewards - Overall rating: 5/5 - Reviewer: Bushra R. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive. The platform is easy to use, sending and receiving gifts is simple, and the process is smooth and quick. I also like the flexibility of choosing different gift cards, which makes the experience more personal and convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros liked Guusto most because it makes employee recognition and rewards very easy and meaningful. The platform is simple to use, allows instant sending of gift cards, and helps companies appreciate their employees and customers in a convenient way. I also like that recipients can choose their own gift cards, which makes the reward more personal and useful. #### Cons One thing I liked least about Guusto is that some smaller or local retailers are not always available in the gift card options. Expanding the variety of merchants, especially local businesses, could make the platform even better for users. --- ### Guusto feedback from Cansel Administrator (Canada and US) - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I am happy with the system because it is easy to use, efficient, and well designed to support employee recognition. The platform is intuitive, making it simple to navigate and complete tasks without confusion. I especially appreciate the customer support team at Guusto, as they are very responsive and helpful whenever I have questions or encounter issues. Their prompt and professional assistance makes the overall experience much smoother and more reliable. So far, I have not identified any major problems with the system, and I am satisfied with its performance. Overall, Guusto provides a positive and valuable user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Guusto Recognition Program delivers strong value for money by offering an effective and user-friendly platform for employee recognition. Its intuitive design makes it easy for both managers and employees to navigate and use the system without extensive training. The customer support team is responsive, helpful, and reliable, ensuring issues are addressed quickly and professionally. Guusto’s recognition features encourage timely and meaningful appreciation, helping organizations foster a positive workplace culture. Overall, the program enhances employee motivation and engagement by making recognition simple, accessible, and impactful, making it a valuable tool for organizations seeking to strengthen their recognition and reward initiatives. #### Cons At the moment, I haven’t identified any issues. So far, I’ve been satisfied with the system, and my coworkers have expressed the same positive feedback. --- ### Simple, Convenient, and Meaningful Employee Recognition - Overall rating: 5/5 - Reviewer: Yoounggue L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Guusto has been very positive. It is a helpful and efficient platform for employee recognition and rewards. I found it easy to use, reliable, and convenient. It also helps make recognition feel more personal and appreciated, which can improve motivation and workplace culture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Guusto is how simple and convenient it is to use. The platform makes it easy to send and receive rewards or gift cards, and the overall process feels smooth and user-friendly. I also appreciate that it gives employees meaningful recognition in a practical way. #### Cons There is not much that I dislike. If I had to mention one thing, I would say that some users may need a little time at first to understand all the available features and options. However, once you get used to it, it is very easy to use. --- ### Simple, Thoughtful Recognition That Actually Gets Used - Overall rating: 5/5 - Reviewer: pooja g. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Guusto has been really positive. It’s a straightforward and reliable platform that makes recognizing people feel easy and genuine rather than forced or overly transactional. Sending rewards is quick, and the process is smooth enough that it actually gets used consistently—which is a big win for any recognition tool. What stood out most is how it helps create a culture of appreciation without adding extra complexity. People can choose rewards that suit them, which makes the gesture feel more meaningful. While there are a few areas that could be more advanced—like customization or deeper features—the simplicity is also part of its strength. In general, it feels like a practical, people-focused solution that does exactly what it’s meant to do: make recognition more frequent, accessible, and impactful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Guusto is how simple and thoughtful it makes recognition feel. The platform is really easy to use—both for sending and receiving rewards—so it doesn’t feel like a chore or another complicated system to manage. I also appreciated the flexibility in choosing gifts, since recipients can pick something that actually suits them instead of being stuck with a one-size-fits-all option. Another standout is the focus on meaningful appreciation. It’s not just about giving a reward, but about making the recognition feel personal and genuine. That makes a big difference in team morale and engagement. Overall, it feels like a tool designed with people in mind, not just processes. #### Cons One thing I liked least about Guusto is that, while it’s simple, the customization options can feel a bit limited—especially if you’re trying to tailor rewards or branding more closely to your company’s identity. It can sometimes come across as a bit “one-size-fits-most.” --- ### Great Tool for Employee Recognition - Overall rating: 5/5 - Reviewer: Alex Y. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive. I love being able to recognize team members and make sure they know they're appreciated. It's nice to know I can provide a morale boost for my team members. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that Guusto allows me to recognize the members of my team doing a great job. Organizations and higher-ups don't always have the best visibility on the day-to-day operations of a company, but those day-to-day operations are a huge determining factor in the success of the business. Guusto allows me to recognize my team members and ensure that they know that they are valued and appreciated. #### Cons I think the merchant selection could be improved. Having more options is always a good thing, and will allow for a more widespread appreciation of recognition. If the gift being received can only be redeemed at merchants that someone isn't very interested in, they might not appreciate the gift as much as if it were available to be redeemed somewhere they really enjoy. --- ### Taking Employee Recognition to the Next Level with Guusto - Overall rating: 5/5 - Reviewer: Heidi U. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been wonderful. I love going back to the words of appreciation from my colleagues and manager — they’re heartwarming, humbling, and they fuel me to keep doing great work. And honestly, planning how to use the incentives is its own kind of excitement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about Guusto is how it creates a truly meaningful space for recognition and appreciation. The platform is simple and intuitive for both the sender and the receiver, which makes the whole experience feel effortless and genuine. As someone on the receiving end, it brings a real sense of pride knowing that my work is being seen and that going the extra mile is valued. Recognition like that reinforces positive behavior and motivates me to keep showing up at my best. As a sender, I appreciate that Guusto gives me the ability to make someone feel valued and rewarded. It encourages me to pause, reflect, and put into words exactly how their efforts made an impact — and it feels good to let people know they’re noticed. #### Cons It would be even better if there were a wider variety of merchants to choose from. It would also be great to have the option to convert the reward value into cash or credits that can be used to pay bills. --- ### Flexible, Meaningful Rewards That People Truly Appreciate - Overall rating: 5/5 - Reviewer: Ashley K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I am super happy with Guusto. I recommend it to anyone. Its been easy to use and customer service is great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve had a great experience using Guusto both within our organization and for external recognition. The platform is incredibly flexible, making it easy to reward employees, partners, and stakeholders in a meaningful way. What really stands out is that recipients get to choose something they genuinely want, which makes the recognition feel more personal and impactful. It’s simple to use, versatile across different scenarios, and aligns well with creating a positive and appreciative culture. Guusto has become a valuable part of how we recognize and celebrate people. #### Cons Some vendors have a minimum redemption limit. So for instance if you receive $10 your choices of Vendors to redeem it with is limited. --- ### Trustworthy and Variety of Options to reward your employees - Overall rating: 5/5 - Reviewer: Abhishek M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The variety of Options we get when we choose Guusto. Just loved the way how quickly it works. Thankyou #### Cons Nothing as such.. may be remove the least selected vouchers to shorten the list. Don't know if that will do much. --- ### Guusto Review from New Customer - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Since going live this has been a great tool and experience. To see everyone with shout outs and recognition, truly shows safety being of the upmost importance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease and ability to recognize fellow team members who take safety as a priority and the ability to have the recipient decide on the gift card. #### Cons My only complaint would be to have the ability and add another email to each persons account. Not all team members check their work email address. --- ### Guusto Needs More Gusto! - Overall rating: 4/5 - Reviewer: Trinidad F. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Guusto has been very helpful for employee recognition and flexible gift card redemption, but the free plan leaves a lot to be desired. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the entire concept and the customization of gifts and variety of gift card choices when using Guusto. #### Cons Unfortunately the platform, is very limited when using the free plan. There's so many features and options behind a paid plan. --- ### Smooth selection and user friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I've have the chance to use ut like 4 times and it's been great. User friendly, andriod platforms work seamlessly and links you to the portals pretty quick. Love it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that every time ive ised it its been pretty smooth. I have selected amazon cards mostly so super easy to chash it on #### Cons I would like it to have more options on the gift cards options. Ive been mostly attracted to amazon gift cards, but maybe mere selection on gas stations gift cards would be nice 🙃 --- ### Great service - Overall rating: 5/5 - Reviewer: Tommy S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall this is a great platform to use with day to day services that may seem daunting the task are easier now #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money , user interface is easy to navigate, employee recognition is a great way to show appreciation to my team #### Cons Lag time can be a challenge sometimes but overall not to bad a customer services is great , they can help with your concerns --- ### Give 'em what they want - Overall rating: 5/5 - Reviewer: Colleen C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I love the interface, it allows me to customize the messages for the team members. I love sending funny GIFs along with their Guusto bucks, the team gets a good laugh from that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that you can provide a gift to an employee, and they can select something that THEY want, instead of gifting either what you have on hand, or what you think they might like. Makes it much more meaningful to the employee. #### Cons There isn't anything I dislike about the product, it works great! Only issue is switching between US$ and CAN$. We have team members in both countries, but I can only send US$. Would be nice if we had the option to purchase a card (using current exchange rate) that could cross. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/guusto-profile/reviews/?page=2) --- Guusto Reviews, Pros and Cons - 2026 Software Advice