Guusto

RATING:

4.9

(1588)

About Guusto

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! Start with a FREE ACCOUNT and being sending rewards in minutes, not months! Then scale your program to empower managers with budgets to send rewards in real-time. NO POINTS for equitable rewards for frontline and in-office staff members. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE GLOBAL REWARDS so people choose something they actually want, and one day of clean water donated with every gift sent makes a positive SOCIAL IMPACT.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Guusto Pricing

Start with a free account that can send rewards to anyone, then give a few managers budgets, and when ready, rollout a full Peer-to-Peer (P2P) program (which has discounted pricing). See our pricing page for more details.

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Available

Guusto dashboard

Guusto Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Guusto

1 - 5 of 1,568 Reviews

Jessica

501 - 1,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

Freedom to choose your own gift !!

User Profile

Debarati

Verified reviewer

Information Technology and Services, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Perfect Gifting Platform

Very satisfied with the Guusto experience. It gives the right choice to empower teams and recognize clients for their loyalty towards the brand.

PROS

Easy to use platform. Good selection of merchantsEasy to redeem Gift card balance can be combined to use for a bigger valuation

CONS

No physical gift merchants are available. For example, if I wish to send some physical gifts to someone using the platform, I cannot do that.

Reason for choosing Guusto

Easy to useUsed it earlier so knew the product betterLiked its customer experience

Shana

Food Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Remarkable

Very much appreciative, for everything that has been given my way.

PROS

Employees involvement, team shout outs. Daily updates

CONS

More options with in company, dress out days

Jorge

Law Practice, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Easy to learn, simple choice

PROS

The free account makes the process of learning the app real easy. The fact you feel helping the environment with the One Drop Foundation its a high point up.

CONS

They should improve the global access of the app, Spanish language and support its really needed.

Mark

Law Practice, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Customer service saves the day :)

PROS

I did have a problem and had to use my credit card to complete my purchase, it was the merchant who was having the issue and frustration I faced was calming and professionaly handeled by gusto as we investageted and figured out the issue. Once we did I went back to the merchant they refunded my purchase to my credit card(another experience that I would rather forget) it was even worse than the purchase, I would suggest that all the issues were with the merchant, all the way. Once refunded I worked with a manager at the store and was able to get my purchase refunded and paid in full by the gusto gift card. It was a pleasure to deal with the gusto team. The merchant not so much. I want to add a follow up to this as I went to a different merchant and everything just worked as you would expect.

CONS

I did not have instructions/knowledge to deal what was happening. I am not certain how I would have known without having to have just experieced it, perhaps some youtubes to watch about using the app and how the process would have better prepared me for the step's needed.