About Guusto

Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2!

Start with a FREE ACCOUNT and being sending rewards in minutes, not months! Then scale your program to empower managers with budgets to send rewards in real-time.

NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards.

FLEXIBLE REDEMPTION so people choose something they actually want, and one day of clean water donated with every gift sent makes a positive SOCIAL IMPACT.


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Supported Operating System(s):

Web browser (OS agnostic)

540 Reviews of Guusto

Average User Ratings

Overall

4.93 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(537)

537

4 stars

(36)

36

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 540 results

October 2020

User Profile Picture

Jason from MSi Corp

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Incentives Made Easy

The backed offers reports that makes keeping track of taxable commission for employees, all the tracking is done for you automatically. Can't go wrong there. The best part though, is probably how it works with our incentive structure. Before Guusto, we had actual physical gift cards, and the type of card would rotate week over week. With Guusto, its up to the user where they'd like to spend their money. Tracking gift cards we give employees as incentive has never been easier thanks to Guusto.

Pros

Guusto has radically improved how MSi - OBTM incentives operate. The options available to our employees are always growing and the APP makes for redeeming those rewards in store a breeze. On the backed, Guusto's solution to reporting has made keeping track of funds extremely easy and the customer service is great! If you ever have a problem customer service is there to help you right away. It has a very personal feeling when you are interacting with their support team.

Cons

Honestly I can't think of something I'd say I dislike, any issues I have come down to using Internet Explorer. Those issues are still very minor and rare! Guusto is an extremely flexible service and I'm sure that if I wasn't using Internet Explorer the few bugs I've encountered wouldn't be there.

September 2021

Hayley from Cambridge Memorial Hospital

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Amazing !

Pros

Guusto is super easy to use and appeals to almost everyone!

Cons

I would love to have an app to be able to download.

Reasons for Switching to Guusto

More options for staff

July 2021

Jorge from Personal

Company Size: 1 employee

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2021

Easy to learn, simple choice

Pros

The free account makes the process of learning the app real easy. The fact you feel helping the environment with the One Drop Foundation its a high point up.

Cons

They should improve the global access of the app, Spanish language and support its really needed.

July 2021

Marilyn from PDMI

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Gusto great software for all small business owners to use, shows employees you appreciate them

I have only used 3 times now again with no problems , Customer service always responds quickly and will ensure they have solved any issues we may have . That in itself is exceptional.

Pros

Ease of use and recognition options. It takes you step by step . The best part of it is it allows employees to recognize fellow team mates for outstanding work that they do daily without hearing it from Mgrs or Supervisors. It helps make part of our job feel like one big family, working together and appreciating each other .

Cons

I had hard time getting on in the beginning but after some help from customer service I have no problems at all. software is easy

April 2021

James from The Mortgage Coach

Company Size: 1 employee

Industry: Facilities Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Easy to use and wonderful client appreciation tool

Pros

Guusto is super easy to use and intuitive. An excellent, fast and easy way to show client appreciation to anyone in Canada or the USA. It takes just a couple mintues to sign up and you can be sending gifts right away. There are also a lot of features that track your business and show graphic representation of your empoyees and client engagement. For many, this could be the single way to send client appreciation gifts for others this has the ability to at least take out the hassel of sending gift cards individually and keeping track of all the receipts.

Cons

When it comes to Guusto, I can't think of anything major I haven't enjoyed. As mentioned, it was easy to use and will even help with end of year accounting. If i had to nit-pick I would say the 3% service charge for credit card transaction is the biggest downside. Email money transfers are easy but require a $500 transfer to be free and the money cannot be withdrawn. Other than that, I encourage you to give it a try to see if Guusto can simplify and streamline your client and employee appreciation.

Reasons for Switching to Guusto

Ease of use, options and to keep finances in one place.