All HireRight Reviews
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Kerri
Verified reviewer
Human Resources, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easy Background Screening
We send employees into client's homes, so we wanted to ensure that we are only hiring the best people. Having a clear background check provides reassurance for our clients and other employees.
PROSThe system interfaces with our payroll and ATS systems, so we can easily complete the hiring process without delay. You can create customized packages - or use a standard one - depending on your hiring needs. The results come back quickly and accurately.
CONSThere are no concerns with this product. The interface is easy to use and the results are easy to find.
Meg
Real Estate, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
One-stop shopping with accuracy
We chose Hire Right because ideally we wanted a source to do our criminal backgrounds, MVR, and drug screening, along with driver monitoring services. They were able to make that happen. We had to go through credentialing and the person who came to inspect us was thorough and friendly, and assisted us to be sure we knew what we needed to do. Our account representative was amazing and they made it easy to select and use them. I had used once before with another employer but was not involved in the set up or selection. They went the extra mile for us. It is nice to have one stop shopping!
PROSI like the ease of integration into our current ATS/People management software. It was an easy process and the account rep guided us though and was available for questions. It is extremely thorough with details we need.
CONSIt can be a bit clunky to use if you need other things but there is a live chat that can help you through most things.
Reason for choosing HireRight
Checkr was good, but they could not offer the driver monitoring offshoot
Reasons for switching to HireRight
We needed an inclusive option as our background provider could not offer us MVR or driver monitoring. We also wanted more options if we needed them.
Mathew
Marketing and Advertising, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
Does the job, but it needs work
It's okay, but not great. It needs a lot of work to increase the user and candidate experience to be more positive.
PROSThe ability to send background checks is easy.
CONSIt doesn't provide a great user experience for new hires. It's not easy to get things resolved. Customer service can be a challenge to work with as they don't know the product well enough to provide solutions.
Reason for choosing HireRight
The cost and it integrates with our ATS.
Alicia
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to use background check system
This has been an easy to set up, solid, reliable system for over a year.
PROSHireRight integrates with our HRIS (Ceridian-Dayforce) making background checks a simple part of our onboarding process.
CONSIf I have to go into the system to manually update something, its a little bit of learning curve to figure out where to go.
Reason for choosing HireRight
Recommended by Cerdian
Reasons for switching to HireRight
We wanted a background check software that integrated with our HRIS
Monica
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
HireRight for Background Screening
One of the best features of HireRight is its ability to integrate with Applicant Tracking Systems while being cost effective. They make it easy and affordable for their clients to be able to begin the process and have all the results seamlessly transfer into their ATS.
CONSAs a user, the experience is great. Candidates, however, have complained on the process and the amount of data needed in order to complete the background. Imagine it's to ensure the best and most accurate screening of the candidate.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2020
Seamless Integration with Our ATS
Overall, I have had a great experience with HireRight so far. I love that I can be CCed on emails that go out to new hires to verify that they have received the initial email from HireRight to start the background check process.
PROSWe use HireRight for our background checks and I like it a lot so far. When I first started using it, we had a really detailed call with the HireRight team and they were really good about making sure we knew how to use all aspects of the software. We recently shifted the entire onboarding process to Jobvite and Hireright had a seamless integration with it! It's very user- friendly and starting the background check process can be accomplished in a few clicks. I also like that HireRight emails you when there are issues with the report or when the researcher needs to gather more information.
CONSI think HireRight is pretty user friendly but I would like the option to add the most frequently used package to the top of the drop down list. We always use the same one and I find searching through the menu to be quite manual.
Anonymous
501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Easy tool for background checks and I-9s
Background check process is easy to use and easy to read as an administrator. Administering the I-9s to the employees is simple.
CONSThe most recent I-9 update for remote workers - there wasn't an easy way to do this using HireRight. I thought they would have come up with a helpful solution for companies that have workers in other states.
Maci
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
HireRight is my go to!
HireRight is the go to software for running background checks on potential employees. I love using this software and maintaining those records in a confidential program. A+ score from me!
CONSI haven't used any other product but HireRight for backgrounds checks, so I don't have any comparisons. I have no cons at this time.
Sam
Telecommunications, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2022
Worst Experience Ever
Couldn't complain enough about this group
PROSAbsolutely nothing. HireRight makes you go through way too much and is not something I would recommend.
CONSThey make you list places you've lived in like the past 20 years. No one else I've ever used has required that. And if there is a discrepancy they make you redo it all over again.
Jordan
Computer & Network Security, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2022
HireRight Review
I liked the interface that showed me which step I was on in the process.
CONSThe thing I liked the least was how much information I had to enter to complete my background check. I had to enter my last 10 years of residential addresses which took a long time.
Leslie
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Makes WOTC easy peasy
Reports are filed in a timely manner and certificates for tax purposes are readily available
PROSHireRight integrated easily with our HRIS Paylocity. Data collection appears accurate and new hire processing is easy peasy. HireRIght provides weekly data on the collection process.
CONSThere are no concerns to mention. Customer support is easy to work with and responsive.
Reason for choosing HireRight
Integration
Reasons for switching to HireRight
cost and integration with HRIS
Bhawana
Insurance, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed October 2023
Not good option for Startup companies!!!
Overall it's waste of money for the startup companies and very complex in nature as their internal team SLA is 48 hours to enable the reference check itself.
PROSIt has all the possible features for drug/health/criminal records / educational background.
CONSLong waiting time for most of the tasks specially customer support & enabling the reference checks. I would not recommend this for startup companies.
Reasons for switching to HireRight
We made switch due to organizational changes and company growth.
James
Logistics and Supply Chain, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
Randoms and New Hires
Great.
PROSUser friendly. Already filtered to your direct reports.
CONSChanging something once entered is difficult. Don't make a mistake.