--- title: "Homebase Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Homebase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Homebase is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/homebase-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Homebase](https://www.softwareadvice.com/hr/homebase-profile/) / Homebase Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/homebase-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/homebase-profile/alternatives/) # Homebase User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,157 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 831 reviews (72%) - 4 stars: 246 reviews (21%) - 3 stars: 53 reviews (5%) - 2 stars: 10 reviews (1%) - 1 star: 17 reviews (1%) ### Most mentioned pros - We started using this about 4 years ago, as a way to help manage our schedule and payroll a bit better, and the idea that employees could swap shifts and have it only approved by MGMT online was very appealing. - More good things, than bad, overall a great way to keep track of your hours, especially for works that need to clock in on the road, and you need to have a precise location for the clock ins. - It also offers options for implementing custom requirements and meeting regulatory requirements using APIs, custom workflows and employee questionnaires. ### Most mentioned cons - Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. - Support staff just had the same answer when there were errors which is required staff to redownload the app if they weren't getting notifications. - Bugs that required staff to redownload the app if they weren't getting notifications. ## Homebase customer reviews Showing reviews 1-25 of 1,157 (page 1). ### New user with limited time using - Overall rating: 4/5 - Reviewer: Jerry H. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Really like the color and layout. Need to use it more to see if I can run reports or anything to better track points. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I am the end user, and do not have all the features, but I like the employee interface and the ability to leave a note. I just started using this for my temp employees. #### Cons Not able to make any changes to schedule. I can only make notes, but I am also the end user and not the agency handling the temps. #### Vendor response Thank you for sharing your feedback. We're glad you like the employee interface, the ability to leave notes, and the color and layout. Schedule editing permissions are set by the account admin, in this case your staffing agency, so they may be able to adjust your access. We've also passed your comments along to our product team. As you use Homebase more, we hope you find the reporting tools helpful for tracking points. Thank you for being part of the best part of Homebase! 💜 Replied September 2026 --- ### Homebase is a good basic payroll and scheduling service. - Overall rating: 4/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Scheduling and payroll processing are very user-friendly. Value for services is reasonable although if the tax processing and communication with support for tax processing does not improve, we will have to move to another provider. All reports (and more reports) available could be more sophisticated to keep up with other payroll software available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Homebase does both scheduling and payroll. The timesheet function then matches the employee's time to their schedule making it easy to review for errors or employee issues. The payroll processing is very quick and user friendly. #### Cons Payroll tax payment processing. One of our payments was not done in a timely manner. Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. I could not speak directly with a payroll tax processing support person. #### Reasons for choosing Homebase We were already using Homebase for scheduling and pricing was competitive. #### Reasons for switching to Homebase Paychex Flex PEO was too expensive for use with our part-time employees which is the bulk of our work force. We were already using Homebase for Scheduling these employees and decided to try Homebase payroll as a solution. #### Vendor response Thank you for this thorough review. We're glad Homebase's combined scheduling and payroll has worked well for your team — particularly the timesheet function matching employee time to scheduled hours for easy error review, and the quick, user-friendly payroll processing at a reasonable value for part-time-heavy workforces. We sincerely apologize for the payroll tax payment delay and the extended resolution time with support. That experience does not reflect the standard we hold ourselves to, and we are sharing your feedback directly with our payroll tax and support teams. Your note on expanding reporting sophistication has also been passed along to our product team. Thank you for being part of the Homebase community! Replied July 2026 --- ### Homebase is Awesome! - Overall rating: 5/5 - Reviewer: Karen T. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience is good. I like how this app does it all. We are all able to view our scheduled any time we want. We are able to communicate and create tasks for others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about Homebase is the connectivity. I am able to communicate with everyone on the team on different channels, it keeps all the conversations in one place. #### Cons There isn't something I don't like at the moment. Every aspect that I use has come in handy during my shifts. #### Vendor response Thank you for the wonderful review! We're so glad the connectivity has been a highlight for you — keeping team communication organized across different channels and in one place is exactly what we aim for. It's great to hear that scheduling visibility, messaging, and task creation are all coming in handy during your shifts. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Neat simple app for all that we need! - Overall rating: 5/5 - Reviewer: Rita D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We were customers a few years ago, before they did payroll, so we tried another system that was complex and confusing. Once they added payroll for nonprofits, we signed up again and are happy we did! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It's very simple and user-friendly. It does payroll, time tracking and scheduling all in one place. Previously, we had to use two separate apps to get all these features. #### Cons it doesn't connect with our small proprietary POS system for sales numbers, but that's not a big deal for us. They did mess up on our taxes and owe us for taxes they paid in error. It's taking a long time for them to respond to that. #### Reasons for switching to Homebase Paylocity was to complex and hard to understand. Gusto didn't have time tracking and scheduling at the time. #### Vendor response Thank you for sharing your experience with Homebase. We're delighted to hear that having payroll, time tracking, and scheduling all in one place has simplified your workflow, and that our nonprofit payroll made returning to Homebase the right choice. We're sorry to hear about the delay in resolving the tax error. This is not the experience we want for you, and we're sharing your feedback with the appropriate team so it can be addressed properly. Thank you for being part of the Homebase community! Replied June 2026 --- ### 5 year user - Overall rating: 4/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I am enjoying using Homebase. It does almost everything we could ask for. Will cotninue to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its price and the ease of using the platform. We have been using it for about 5 years now and it really has been without flaws. #### Cons I wish it would auto update times for breaks. We offer paid 30 minute lunch breaks, but have to manually adjust for those. #### Reasons for switching to Homebase Had to use physical timecards which got tricky and they were easily lost #### Vendor response Thank you for this thoughtful review and for five years with Homebase. We're glad the platform's affordability and ease of use have made scheduling and time tracking simple for your team, and that moving off physical timecards has been a clear improvement. We appreciate the note about automatic break adjustments for paid 30-minute lunches. Your feedback has been shared with our product team as we continue improving time tracking. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Happy Camper - Overall rating: 5/5 - Reviewer: Dawn T. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I love Homebase and feel that it has made my life so much easier. The easy access to do payroll from my phone, change the schedule, approve days off, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The ease of scheduling, time tracking, and being able to budget payroll accordingly. I love that my staff can easily look for someone to trade shifts with, too. #### Cons Sometimes it takes a while for someone to get back to you from customer support regarding your questions/issues. #### Reasons for switching to Homebase I switched due to cost and ease of use for processing payroll. #### Vendor response Thank you for the review — we’re glad Homebase has made managing your team easier. It’s great to hear that scheduling, time tracking, payroll budgeting, and shift trading are helping your staff stay flexible and organized. We’re also happy to know that being able to manage payroll, approve time off, and update schedules directly from your phone has been valuable. We appreciate the feedback around customer support response times and will continue working to improve consistency. Thanks again for choosing Homebase for its ease of use and cost-effective payroll management. Replied January 2026 --- ### Good for basics but not advanced software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was over priced and hard to get to work correctly. Support staff just had the same answer when there were errors which is required staff to redownload the app if they weren't getting notifications. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Ease of Scheduling, saved templates, looked clean & made team collaboration easier then what we had. #### Cons Bugs that required staff to redownload the app if they weren't getting notifications. No way to enhance this software to give them links or more information. #### Reasons for choosing Homebase We moved to them after homebase, there are more options. #### Vendor response Thank you for sharing your experience with Homebase. We're glad our scheduling tools, saved templates, and clean interface made team collaboration more manageable for your team. We're sorry to hear the notification issues and app reliability created friction for your staff, and that our support experience fell short of expectations. Your feedback on pricing and support quality will be passed along to the appropriate teams. Thank you for being part of the Homebase community! Replied April 2026 --- ### Essential all-in-one hub - Overall rating: 4/5 - Reviewer: Kira H. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Homebase has simplified our daily scheduling and team coordination. Having a mobile platform where staff can view shifts, trade coverage, and request time off directly has significantly cut down on back-and-forth messaging. The GPS clock-in feature and automatic timesheet calculations save several hours during payroll processing every week. While the platform is very intuitive for both managers and staff, some of the higher-tier plan limitations and occasional mobile sync delays can be frustrating. Overall, it is a solid, reliable choice for small-to-medium businesses managing hourly workers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple, intuitive setup,The interface is clean, making onboarding easy for team members of all tech backgrounds.Another thing i enjoyed was All-in-one workspace, Bundling shift scheduling, mobile clock-ins, shift trading, and messaging in one app keeps everything organized. #### Cons Basic reporting depth, the Standard reporting options cover the essentials well, but custom operational reporting is limited on entry-tier plans, i also noticed an Occasional mobile app lag, Staff members periodically experience minor syncing delays or glitches when clocking in via mobile GPS. #### Vendor response Thank you for the thoughtful review. We're glad the clean interface made onboarding simple for your team, and that having shift scheduling, mobile clock-ins, shift trading, and messaging in one workspace has cut down on back-and-forth and saved hours during payroll each week. We also appreciate the notes on reporting depth at the entry-tier plans and the occasional mobile syncing delays with GPS clock-in. I've passed both along to our product team. Thank you for being part the best part of Homebase! 💜 Replied September 2026 --- ### Revie Homease - Overall rating: 4/5 - Reviewer: Lex S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Our company used it check our work hours and productivity. It was easy to use, we loved that it was an app. We were able to collaborate with other teams as well, very easy to use. #### Cons Occasional glitch in the notification system. Having to clocking in and out, and t timesheet could be easily done however it took time. #### Vendor response Thank you for taking the time to review Homebase. We're glad the app made it easy to track work hours and productivity, and that it supported collaboration across your teams. We also appreciate the feedback on the notification glitches and the time involved in clocking in and out and completing timesheets. I've shared this with our product team for review. Thank you for being part the best part of Homebase! 💜 Replied September 2026 --- ### Homebase Review - Overall rating: 4/5 - Reviewer: Dean D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The app is very easy to use. Clocking in and tracking the hours we work at our offices. It is cost-effective and easy for our managers to communicate with us should any problem arise. #### Cons There was concern that our location was tracked outside our workspace, i.e., going for lunch or break. However, that was quickly dispelled by looking up the knowledge base. #### Vendor response Dean, thank you for taking the time to share your feedback on Homebase. We're glad to hear Homebase has been supporting your team, and we appreciate you highlighting areas across ease of use, features, and support. If there's anything specific we can improve to make Homebase an even better fit for your team, please don't hesitate to reach out to our support team. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Great scheduling software for small business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We had tried to manage scheduling in house for the first year we were open and realized we needed a centralized program to help manage communication between management and employees. This platform provided that service in an easy to use way. The younger employees very much enjoyed the app format as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We appreciated the communication features between management and our employees. It also streamlined the scheduling process, provided some HR tools, and integrated with payroll. #### Cons It is not suitable for a larger business as it's functionality is more on the basic side. We only had 10 paid employees, but we also had 40+ volunteers. While the app was great for scheduling our paid employees, we struggled using it for the volunteers. #### Reasons for choosing Homebase We went with Homebase at first because they did have a free version and as a small business that was used to handling scheduling in house, we were skeptical on if we really needed it. Within a month of using the software we realized how crucial it was for us. --- ### Homebase Review - Overall rating: 2/5 - Reviewer: Junaid H. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Not great at all. Terrible user interface and everything seems scattered. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It handles employee weekly pay easily, job scheduling, and in-app messenging. #### Cons The mobile app is horrendous, very difficult to navigage scheduled jobs, assigned jobs, and completed jobs. Cant add job photos, hard to tell if a shift was picked up by an employee after posting. Using the desktop version is not feasible as we need to access the app on the go. #### Reasons for switching to Homebase Connecteam's free trial is limited to a maximum of 10 users. Our admin team takes up 3 users, so we only have spots for 7 workers. To not be limited to just 7 workers on app, we moved to Homebase. --- ### Best employee scheduling app/software - Overall rating: 5/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been a homebase user for over 5 years and have recommended it to several other workplaces and employee managers. Tech support has always been great to work with and issues are handled in a timely manner. I love the ease of use and user friendly mobile application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of creating shifts, schedules. User friendly interface. Easy drag and drop shift assignments. Reasonable costs. #### Cons I don’t really have any cons about this product. #### Reasons for choosing Homebase Price, ease of use. Customer support. Mobile application. --- ### Time tracker with GPS location - Overall rating: 5/5 - Reviewer: Jesus G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. More good things, than bad, overall a great way to keep track of your hours, especially for works that need to clock in on the road, and you need to have a precise location for the clock ins. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great app to keep track of time, it integrates GPS which allows for precise location. It includes some functions to allow to communicate with your team, this is great when you need to coordinate work. It is very easy to use and intuitive, it does take a little setup, but once you have it set, it is very easy to use. It predicts your pay, and offers some options to get an advance on your paycheck. #### Cons sometimes this can freeze and crash, it has happened a couple of times. Customer support might take a while to answer, and is not always as accurate. #### Vendor response Thank you for the thoughtful review! We're thrilled to hear that Homebase has been a great app for keeping track of time, and that the GPS-enabled clock-ins, precise location tracking, and team communication tools are helping you coordinate work effectively. It's wonderful to know you've found the platform easy to use and intuitive, and that features like pay predictions and paycheck advances are adding value. We're sorry to hear about the occasional freezing and the customer support experience—we'll pass this along to the appropriate teams so we can continue improving. Thank you for being part of the Homebase community! Replied May 2026 --- ### An All Encompassing HR System - Overall rating: 5/5 - Reviewer: Julie D. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I really like HomeBase and I recommend it to the other businesses I have consulted/worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the scheduling features, doing payroll is super quick and easy, and if I need help with anything the Customer Support is always very helpful! Also the time sheets are great for tracking my employees time and adding manager notes! #### Cons While I do like scheduling- when I am building schedules sometimes things change- when I add a note to the shift and want to apply that note to other shifts already scheduled, it'll add a new shift instead of adding it to the existing one. It makes having to edit my published schedule VERY annoying. --- ### 5-Star Review: Homebase via Clover – A Game-Changer for Our Coffee Shop Operations - Overall rating: 4/5 - Reviewer: Joe B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As the IT Admin at a busy coffee shop, I've evaluated and implemented dozens of tools over the years to keep our POS running smoothly, staff managed efficiently, and labor costs under control. Homebase integrated with our Clover POS has been one of the best additions we've made. It seamlessly extends Clover's strengths without forcing us to rip and replace anything. #### Cons The free tier covers most of what we need (time clock + basic scheduling). Paid plans unlock deeper payroll and HR features, but even the basics deliver massive ROI for Clover users. Occasional minor sync hiccups during high-traffic updates, but support responds quickly. #### Vendor response Thank you for this thoughtful review. We're delighted to hear that Homebase has been one of the best additions for your coffee shop, and that the Clover POS integration seamlessly extends your existing setup for time tracking, scheduling, and labor cost management. We appreciate your note on the occasional sync hiccups during high-traffic updates and are glad our support team has been responsive—we'll continue working to make that experience even smoother. Thank you for being part of the Homebase community! Replied June 2026 --- ### Homebase is efficient and easy to use ! - Overall rating: 5/5 - Reviewer: Sheena C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience was very good with homebase. I used it for 4 years until my business was closed due to the need and economy. I would recommend it to business owners with small teams. It made annual record keeping a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Homebase was user friendly, easy to add and remove employees, and great for record keeping. It was easy to share with my new hires and utilize for time keeping. #### Cons The location feature for clocking in was sometimes a little wonky. Manual edits were required for clocking in when it didn’t detect locations accurately. #### Vendor response Thank you for sharing your experience. We’re glad to hear Homebase has been user-friendly and helpful for onboarding, timekeeping, and record keeping over the years. It’s great to know it supported your team through multiple stages of your business. We also appreciate your feedback around location-based clock-ins and manual edits. Thank you for taking the time to leave a thoughtful review and for recommending Homebase to other small business owners. Replied January 2026 --- ### EASY EASY EASY!!!! - Overall rating: 5/5 - Reviewer: Kelley R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Easy to make schedules, easy to clock in and out of, easy to make adjustments as needed, easy to get help if you need it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. It is very easy to teach new employees how to use this app. All types of phones work with this app the same way. #### Cons Sometimes even if you are right next to the central log in area, an error will state that you are too far away. #### Vendor response Thank you for the review — we’re glad Homebase is easy to use for your entire team. It’s great to hear that new employees can quickly learn the app, that Homebase works consistently across different mobile devices, and that scheduling, clocking in and out, time tracking, and making adjustments are all straightforward. We’re also happy to know our customer support has been easy to access when help is needed. We appreciate the feedback on occasional location-related clock-in errors and will continue improving accuracy and reliability. Thanks again for sharing your experience. Replied January 2026 --- ### Homebase Feedback - Overall rating: 4/5 - Reviewer: SAMANTHA K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I liked it overall, I feel that the software could have been a bit more advanced with how quickly it updated and registered outgoing and incoming punches. But overall a good value #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use and to get set up. I loved that it had a cash advance feature and that it showed how much you owed. #### Cons Sometimes the hours didn’t show until 24 hours later, or if you clocked out it didn’t register so the supervisor had to go back in and manually change it #### Vendor response Thanks for sharing your experience! We’re glad to hear the platform was easy to set up and that features like cash advances and clear pay visibility were helpful. We appreciate your feedback around punch updates and syncing delays—our team is continually improving time tracking accuracy and real-time updates to reduce the need for manual adjustments. Thanks again for your thoughtful review and for highlighting the overall value of the software. Replied January 2026 --- ### Great program that’s easy to use! - Overall rating: 5/5 - Reviewer: Kylee G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I have been very impressed with Homebase and its ease of use. It doesn’t require a ton of training for new employees and easy to edit time clock errors from my phone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love using Homebase for my time keeping program for a college internship I run. I love the feature that I can see where they clocked in and out from so I can make sure they truly were at work when I have a day off. The ability to message all employees at once is very convenient when we have an important message to get out. I do feel like it’s a good value. #### Cons You are not able to download specific costs of roles which I wish you could. I do several grants and need then information for reporting. --- ### good app with lots of features - Overall rating: 4/5 - Reviewer: joyelle s. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros easy to clock in and out on. it also has a chat feature which makes it easy for people to ask for shift changes. geo tracking is available as well #### Cons it logs people out of the app frequently which can be a pain especially when you need to clock in quickly --- ### Excellent Payroll Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Homebase is an excellent payroll platform that is convenient for team collaboration as well as individual use. It allows for easy clock in and out, time tracking, scheduling, and direct messaging. #### Cons Homebase will not allow clocking in or out a few feet away from your company location. You must adjust your position precisely when attempting to clock in or out. --- ### Superior Payroll Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent payroll app with convenient features including time tracking, clocking in and out, scheduling, and direct messages. #### Cons Homebase only allows clocking in and out at a precise location within company boundaries. You cannot be outside of the building premises. --- ### Would recommend. - Overall rating: 4/5 - Reviewer: Megan P. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that homebase can be free, simple and straightforward. This makes it easier for everyone to be able to use. #### Cons There are occasions where bugs do pop up, and they can be hard to mitigate thus making it difficult to continue the task at hand. --- ### Would recommend for a company big or small - Overall rating: 5/5 - Reviewer: Natalie J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I can keep in touch with my team, see my schedule and everyone elses, as well as clock in and out. #### Cons Could not set your own notifications for alerts or reminders. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/homebase-profile/reviews/?page=2) --- Homebase Reviews, Pros and Cons - 2026 Software Advice