--- title: "Homebase Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Homebase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Homebase is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/homebase-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Homebase](https://www.softwareadvice.com/hr/homebase-profile/) / Homebase Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/homebase-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/homebase-profile/alternatives/) # Homebase User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 1,153 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 831 reviews (72%) - 4 stars: 243 reviews (21%) - 3 stars: 53 reviews (5%) - 2 stars: 10 reviews (1%) - 1 star: 16 reviews (1%) ### Most mentioned pros - We started using this about 4 years ago, as a way to help manage our schedule and payroll a bit better, and the idea that employees could swap shifts and have it only approved by MGMT online was very appealing. - More good things, than bad, overall a great way to keep track of your hours, especially for works that need to clock in on the road, and you need to have a precise location for the clock ins. - It also offers options for implementing custom requirements and meeting regulatory requirements using APIs, custom workflows and employee questionnaires. ### Most mentioned cons - Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. - Support staff just had the same answer when there were errors which is required staff to redownload the app if they weren't getting notifications. - Bugs that required staff to redownload the app if they weren't getting notifications. ## Homebase customer reviews Showing reviews 1-25 of 1,153 (page 1). ### Homebase is Awesome! - Overall rating: 5/5 - Reviewer: Karen T. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Experience is good. I like how this app does it all. We are all able to view our scheduled any time we want. We are able to communicate and create tasks for others #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about Homebase is the connectivity. I am able to communicate with everyone on the team on different channels, it keeps all the conversations in one place. #### Cons There isn't something I don't like at the moment. Every aspect that I use has come in handy during my shifts. #### Vendor response Thank you for the wonderful review! We're so glad the connectivity has been a highlight for you — keeping team communication organized across different channels and in one place is exactly what we aim for. It's great to hear that scheduling visibility, messaging, and task creation are all coming in handy during your shifts. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Homebase is a good basic payroll and scheduling service. - Overall rating: 4/5 - Reviewer: Amy M. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Scheduling and payroll processing are very user-friendly. Value for services is reasonable although if the tax processing and communication with support for tax processing does not improve, we will have to move to another provider. All reports (and more reports) available could be more sophisticated to keep up with other payroll software available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Homebase does both scheduling and payroll. The timesheet function then matches the employee's time to their schedule making it easy to review for errors or employee issues. The payroll processing is very quick and user friendly. #### Cons Payroll tax payment processing. One of our payments was not done in a timely manner. Follow-up with Homebase support, that seems to use an outside source for payroll tax filing and payment, took more than 6 months to resolve and the tax authority still shows us as delinquent and owing penalties. I could not speak directly with a payroll tax processing support person. #### Reasons for choosing Homebase We were already using Homebase for scheduling and pricing was competitive. #### Reasons for switching to Homebase Paychex Flex PEO was too expensive for use with our part-time employees which is the bulk of our work force. We were already using Homebase for Scheduling these employees and decided to try Homebase payroll as a solution. #### Vendor response Thank you for this thorough review. We're glad Homebase's combined scheduling and payroll has worked well for your team — particularly the timesheet function matching employee time to scheduled hours for easy error review, and the quick, user-friendly payroll processing at a reasonable value for part-time-heavy workforces. We sincerely apologize for the payroll tax payment delay and the extended resolution time with support. That experience does not reflect the standard we hold ourselves to, and we are sharing your feedback directly with our payroll tax and support teams. Your note on expanding reporting sophistication has also been passed along to our product team. Thank you for being part of the Homebase community! Replied July 2026 --- ### Homebase review - Overall rating: 4/5 - Reviewer: Katrina B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My experience overall has been pretty good missed messages a few different times but other than that it's good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like homebase because I can switch shifts with co workers and get it approved by a manager without having to text a bunch of different people #### Cons I don't like how slow it is when refreshing the page to see if you got a reply to your request some times have to repeat #### Vendor response Thank you for your review. We're glad Homebase makes shift-swapping with coworkers and manager approval simple, all in one place without the back-and-forth texting. We appreciate your feedback on page refresh speed and messaging reliability, and have shared it with our product team to help improve the experience. Thank you for being part of the Homebase community! Replied June 2026 --- ### Neat simple app for all that we need! - Overall rating: 5/5 - Reviewer: Rita D. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We were customers a few years ago, before they did payroll, so we tried another system that was complex and confusing. Once they added payroll for nonprofits, we signed up again and are happy we did! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It's very simple and user-friendly. It does payroll, time tracking and scheduling all in one place. Previously, we had to use two separate apps to get all these features. #### Cons it doesn't connect with our small proprietary POS system for sales numbers, but that's not a big deal for us. They did mess up on our taxes and owe us for taxes they paid in error. It's taking a long time for them to respond to that. #### Reasons for switching to Homebase Paylocity was to complex and hard to understand. Gusto didn't have time tracking and scheduling at the time. #### Vendor response Thank you for sharing your experience with Homebase. We're delighted to hear that having payroll, time tracking, and scheduling all in one place has simplified your workflow, and that our nonprofit payroll made returning to Homebase the right choice. We're sorry to hear about the delay in resolving the tax error. This is not the experience we want for you, and we're sharing your feedback with the appropriate team so it can be addressed properly. Thank you for being part of the Homebase community! Replied June 2026 --- ### Good for the Basics - Overall rating: 4/5 - Reviewer: Janna P. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you’re running a small-to-medium team, especially in hourly or shift-based work, Homebase offers a strong, user‐friendly option for scheduling, time-tracking, and communication. It ticks a lot of boxes in terms of ease of use and value. However, if you have a larger operation or are looking for those better features, you may need to upgrade or consider a different product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I really like how easy Homebase makes scheduling and tracking time. It’s simple to set up shifts, and everyone can clock in or check their schedule right from their phone. The mobile app keeps everything in one place, and the fact that there’s a free plan made it perfect for small teams just getting started. #### Cons The mobile app can be a bit glitchy or slow at times, and more useful features are only available on the paid plans. So while the free version is great for basics, you might need to upgrade as your team grows. #### Reasons for choosing Homebase For me, Homebase feels like the better choice because it’s simple, affordable, and easy to use right away. It covers everything I actually need, like scheduling, time tracking, and team communication, but without all the extra complexity that comes with larger WFM systems. If I ever ran a much bigger operation with multiple locations and more advanced reporting needs, I might consider a full WFM platform, but for a small, hands-on team like mine, Homebase just makes day-to-day management smoother and less stressful. #### Vendor response Thank you for the thoughtful review. We’re glad to hear Homebase has been helpful for scheduling, time tracking, and team communication—especially for small, hourly teams getting started. We appreciate the feedback on mobile performance and feature availability across plans. Our team is continually improving app reliability and expanding capabilities as businesses grow. Thanks again for sharing your experience and for highlighting the value and simplicity Homebase provides for shift-based teams. Replied January 2026 --- ### Good for basics but not advanced software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was over priced and hard to get to work correctly. Support staff just had the same answer when there were errors which is required staff to redownload the app if they weren't getting notifications. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Ease of Scheduling, saved templates, looked clean & made team collaboration easier then what we had. #### Cons Bugs that required staff to redownload the app if they weren't getting notifications. No way to enhance this software to give them links or more information. #### Reasons for choosing Homebase We moved to them after homebase, there are more options. #### Vendor response Thank you for sharing your experience with Homebase. We're glad our scheduling tools, saved templates, and clean interface made team collaboration more manageable for your team. We're sorry to hear the notification issues and app reliability created friction for your staff, and that our support experience fell short of expectations. Your feedback on pricing and support quality will be passed along to the appropriate teams. Thank you for being part of the Homebase community! Replied April 2026 --- ### 5 year user - Overall rating: 4/5 - Reviewer: Justin B. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I am enjoying using Homebase. It does almost everything we could ask for. Will cotninue to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its price and the ease of using the platform. We have been using it for about 5 years now and it really has been without flaws. #### Cons I wish it would auto update times for breaks. We offer paid 30 minute lunch breaks, but have to manually adjust for those. #### Reasons for switching to Homebase Had to use physical timecards which got tricky and they were easily lost #### Vendor response Thank you for this thoughtful review and for five years with Homebase. We're glad the platform's affordability and ease of use have made scheduling and time tracking simple for your team, and that moving off physical timecards has been a clear improvement. We appreciate the note about automatic break adjustments for paid 30-minute lunches. Your feedback has been shared with our product team as we continue improving time tracking. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Homebase hits Homeruns - Overall rating: 5/5 - Reviewer: Bridget- S. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I’ve been using Homebase for years, and overall, it’s been a great experience. Homebase consistently hits home runs for our company. It helps us communicate and stay connected. It has become a trusted tool we rely on every day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love how it helps keep my team connected. Everything is in one place for communication, so no one feels out of the loop. #### Cons It’s not really a dislike, just an area for improvement. Customer support could be more responsive and quicker to resolve issues. Overall, the platform is great, but stronger support would make the experience even better. #### Reasons for switching to Homebase I used Homebase at my previous company (Hospitality) #### Vendor response Thank you for being a longtime Homebase user — we truly appreciate your trust over the years! We’re so glad to hear that Homebase keeps your team connected and that it’s become a reliable, go-to tool for daily communication and scheduling. We also appreciate your candid feedback about customer support responsiveness. We’re continuously working to improve our support experience and ensure issues are resolved as quickly and smoothly as possible. Thanks again for your thoughtful review and for choosing Homebase! Replied February 2026 --- ### Very Useful but too expensive for basic use - Overall rating: 3/5 - Reviewer: Bien V. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very useful but you have to pay for even the most simple uses, since they don’t include those in the free basic option that they offer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It was easy to use and navigate the app. It allowed me to easily schedule my employees and alert them of any changes to their or the whole team’s schedule.i also liked that it includes the employee’s location at the time of clocking in. #### Cons The free basic access does not allow you to do simple things like clock in, which is why I downloaded it in the first place. #### Reasons for choosing Homebase I’ve used it before when employed by another business and liked the ease of use. #### Vendor response Thank you for your review! We're glad Homebase's scheduling, team alerts, and location-based clock-in features have made managing your team easier. We appreciate your feedback on the free plan limitations and will share it with our team. Thank you for being part of the Homebase community! Replied April 2026 --- ### Homebase Review - Overall rating: 4/5 - Reviewer: Dean D. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The app is very easy to use. Clocking in and tracking the hours we work at our offices. It is cost-effective and easy for our managers to communicate with us should any problem arise. #### Cons There was concern that our location was tracked outside our workspace, i.e., going for lunch or break. However, that was quickly dispelled by looking up the knowledge base. #### Vendor response Dean, thank you for taking the time to share your feedback on Homebase. We're glad to hear Homebase has been supporting your team, and we appreciate you highlighting areas across ease of use, features, and support. If there's anything specific we can improve to make Homebase an even better fit for your team, please don't hesitate to reach out to our support team. Thank you for being part the best part of Homebase! 💜 Replied August 2026 --- ### Great scheduling software for small business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered We had tried to manage scheduling in house for the first year we were open and realized we needed a centralized program to help manage communication between management and employees. This platform provided that service in an easy to use way. The younger employees very much enjoyed the app format as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We appreciated the communication features between management and our employees. It also streamlined the scheduling process, provided some HR tools, and integrated with payroll. #### Cons It is not suitable for a larger business as it's functionality is more on the basic side. We only had 10 paid employees, but we also had 40+ volunteers. While the app was great for scheduling our paid employees, we struggled using it for the volunteers. #### Reasons for choosing Homebase We went with Homebase at first because they did have a free version and as a small business that was used to handling scheduling in house, we were skeptical on if we really needed it. Within a month of using the software we realized how crucial it was for us. --- ### Time tracker with GPS location - Overall rating: 5/5 - Reviewer: Jesus G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. More good things, than bad, overall a great way to keep track of your hours, especially for works that need to clock in on the road, and you need to have a precise location for the clock ins. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Great app to keep track of time, it integrates GPS which allows for precise location. It includes some functions to allow to communicate with your team, this is great when you need to coordinate work. It is very easy to use and intuitive, it does take a little setup, but once you have it set, it is very easy to use. It predicts your pay, and offers some options to get an advance on your paycheck. #### Cons sometimes this can freeze and crash, it has happened a couple of times. Customer support might take a while to answer, and is not always as accurate. #### Vendor response Thank you for the thoughtful review! We're thrilled to hear that Homebase has been a great app for keeping track of time, and that the GPS-enabled clock-ins, precise location tracking, and team communication tools are helping you coordinate work effectively. It's wonderful to know you've found the platform easy to use and intuitive, and that features like pay predictions and paycheck advances are adding value. We're sorry to hear about the occasional freezing and the customer support experience—we'll pass this along to the appropriate teams so we can continue improving. Thank you for being part of the Homebase community! Replied May 2026 --- ### Does the job/s - Overall rating: 4/5 - Reviewer: Justin L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Generally I like it fine. I’ve used several apps-‘ especially regarding scheduling, I do wish it worked a little more intuitively - especially on touch devices - overall it works fine. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Comprehensive functionality - a one stop shop for all info for all staff. Helps especially from management side to have this in one spot. #### Cons Occasional glitches, iOS, macOS compatibility - wish the app functioned better for higher level needs- scheduling etc. #### Vendor response Thank you for your review! We're glad Homebase serves as a comprehensive, one-stop solution for your team's needs, particularly from a management perspective. We appreciate your feedback on iOS and macOS compatibility and the scheduling experience on touch devices — we'll pass this along to our product team. Thank you for being part of the Homebase community! Replied April 2026 --- ### Simple, easy, and cost-effective - Overall rating: 4/5 - Reviewer: Soren M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My coworkers and I found it efficient, effective. With the cost of the platform. You get what you pay for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I liked how effective the time tracking tool was! I could easily log and view a summary of my hours. #### Cons There were troubles with my staff being able log in and out the system. Homebase did not have an auto clock-out feature. #### Vendor response Thank you for your feedback! We’re glad to hear you found our time tracking tools effective and easy to use, especially when it comes to logging hours and viewing summaries. We appreciate you calling out the login challenges and the lack of an auto clock-out feature — feedback like this helps guide future improvements. It’s great to hear that overall you and your coworkers found Homebase efficient and a good value for the price. Thank you! Replied February 2026 --- ### Homebase is efficient and easy to use ! - Overall rating: 5/5 - Reviewer: Sheena C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience was very good with homebase. I used it for 4 years until my business was closed due to the need and economy. I would recommend it to business owners with small teams. It made annual record keeping a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Homebase was user friendly, easy to add and remove employees, and great for record keeping. It was easy to share with my new hires and utilize for time keeping. #### Cons The location feature for clocking in was sometimes a little wonky. Manual edits were required for clocking in when it didn’t detect locations accurately. #### Vendor response Thank you for sharing your experience. We’re glad to hear Homebase has been user-friendly and helpful for onboarding, timekeeping, and record keeping over the years. It’s great to know it supported your team through multiple stages of your business. We also appreciate your feedback around location-based clock-ins and manual edits. Thank you for taking the time to leave a thoughtful review and for recommending Homebase to other small business owners. Replied January 2026 --- ### EASY EASY EASY!!!! - Overall rating: 5/5 - Reviewer: Kelley R. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Easy to make schedules, easy to clock in and out of, easy to make adjustments as needed, easy to get help if you need it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. It is very easy to teach new employees how to use this app. All types of phones work with this app the same way. #### Cons Sometimes even if you are right next to the central log in area, an error will state that you are too far away. #### Vendor response Thank you for the review — we’re glad Homebase is easy to use for your entire team. It’s great to hear that new employees can quickly learn the app, that Homebase works consistently across different mobile devices, and that scheduling, clocking in and out, time tracking, and making adjustments are all straightforward. We’re also happy to know our customer support has been easy to access when help is needed. We appreciate the feedback on occasional location-related clock-in errors and will continue improving accuracy and reliability. Thanks again for sharing your experience. Replied January 2026 --- ### Homebase Feedback - Overall rating: 4/5 - Reviewer: SAMANTHA K. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I liked it overall, I feel that the software could have been a bit more advanced with how quickly it updated and registered outgoing and incoming punches. But overall a good value #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to use and to get set up. I loved that it had a cash advance feature and that it showed how much you owed. #### Cons Sometimes the hours didn’t show until 24 hours later, or if you clocked out it didn’t register so the supervisor had to go back in and manually change it #### Vendor response Thanks for sharing your experience! We’re glad to hear the platform was easy to set up and that features like cash advances and clear pay visibility were helpful. We appreciate your feedback around punch updates and syncing delays—our team is continually improving time tracking accuracy and real-time updates to reduce the need for manual adjustments. Thanks again for your thoughtful review and for highlighting the overall value of the software. Replied January 2026 --- ### This program will help you save some money. - Overall rating: 4/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We started using this about 4 years ago, as a way to help manage our schedule and payroll a bit better, and the idea that employees could swap shifts and have it only approved by MGMT online was very appealing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I like the layout of the program, and the ease of use to get started. It's solid for time-tracking my employees, and they enjoy being able to access their schedule online #### Cons It's a touch pricey if you have more than one store, and the customer support, while not terrible, does take a little time to get through to. --- ### Effortless scheduling and time sheets for the whole team - Overall rating: 4/5 - Reviewer: Curtis S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Homebase was a very easy, and reliable workplace app that made scheduling and time sheets a breeze. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very relatable time clock, with zero hiccups over the years. Quite easy scheduling and also for booking time off. #### Cons Location access was not always accurate, and was easy for employees to falsely modify hours. Customer support eventually helped! --- ### From a small business view point - Overall rating: 4/5 - Reviewer: Tammy D. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered We are a very small company and do not have a need for most of the program. With that in mind, the parts of the program that we do use has been awesome. We can keep track of employee wages, sub contractors hours, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the easy layout. Even someone with limited computer skills can understand use this program. #### Cons You can not always resend an invite to a worker. If the worker does not accept and add it to their phone the first time, it is not always available to resend the invite to the worker a second time. --- ### Excellent Payroll Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Homebase is an excellent payroll platform that is convenient for team collaboration as well as individual use. It allows for easy clock in and out, time tracking, scheduling, and direct messaging. #### Cons Homebase will not allow clocking in or out a few feet away from your company location. You must adjust your position precisely when attempting to clock in or out. --- ### Superior Payroll Platform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent payroll app with convenient features including time tracking, clocking in and out, scheduling, and direct messages. #### Cons Homebase only allows clocking in and out at a precise location within company boundaries. You cannot be outside of the building premises. --- ### Homebase 10/10 - Overall rating: 5/5 - Reviewer: Jatori W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Homebase is a 10/10. I would recommended Homebase to any business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease and simplicity of using Homebases features is what makes it a phenomenal product for our company. It's excellent solution for our company because of all the features it offers. Homebase is a part of our daily operations, not just for its timeclock functionality, but we use homebase to communicate as a team. #### Cons The only thing that I do not like about Homebase is when a new hire already has a profile with a previous company that uses Homebase. --- ### Homebase Review - Overall rating: 4/5 - Reviewer: Chelsea V. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Its a very user friendly app that works well for our child carw center #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Eaay to create and send schedules to staff at our child care #### Cons It signs out randomly. Sometimes does not let then clock in. --- ### Homebase Good for Small Companies - Overall rating: 4/5 - Reviewer: Liz H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was good for it's use. Our staff found it easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use, good way for team members to clock in and out showing us they were onsight as they were supposed to be. #### Cons It was tedious to see where a team member was assigned to go unless I looked at each one's assignment. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/homebase-profile/reviews/?page=2) --- Homebase Reviews, Pros and Cons - 2026 Software Advice