Homebase Software


 

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.

Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.

Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage.

Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.

 

Homebase - Calendar view
 
  • Homebase - Calendar view
    Calendar view
  • Homebase - Reports overview
    Reports overview
  • Homebase - PIN entry
    PIN entry
  • Homebase - Tracking hours
    Tracking hours
  • Homebase - Mobile schedule view
    Mobile schedule view
  • Homebase - Daily shifts
    Daily shifts
Supported Operating System(s):
Web browser (OS agnostic)

139 Reviews of Homebase

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Connie from Salty's Surf Shop
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Perfect for our small business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

There are a lot of options to choose from for an employee time clock and scheduling software. I tried another one on their 14 trial and I liked it a lot, but it would have been a month just to see how many hours our employees worked for payroll! After the 3rd day of my trial period with Homebase, I purchased their second tier for a fraction of the other software's cost.

Pros

Homebase is very affordable for our small business, which averages about 10 employees. Our scheduling manager loves it and so do our employees. Having it as an app on my phone makes it very quick and easy to see who is working or scheduled to work. There is an amazing amount of features on Homebase. The time sheets are very easy for payroll with my Quick Books desktop. We couldn't be more pleased.

Cons

Only two cons that I have noticed: 1) It integrates with many POS systems, but not with the one we use, which is RAIN. 2) It integrates with one type of QB, but not with the desktop version.

Review Source
 
 
 
Showing 1-20 of 138

Tim from Aptivada
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Tracking employee schedules has never been easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Easy schedule tracking.

Pros

I manage the schedules for my team. Using Homebase to update my employees on their rotating schedules makes it very handy. Schedules and roles can be color coordinated for easy tracking. Employees are notified by text, email or popup notification when their new schedules come out.

Cons

Our old software would let employees edit their missed clock ins and schedule errors. It would be nice if Homebase added this feature. I do spend a lot of time logging in and fixing errors each week. If there was some sort of way to verify edits that employees have made, it would make it a lot handier.

Review Source: Capterra
 

Alex from Joey the Cat Skeeball

April 2018

April 2018

Homebase is overall very easy to use but onboarding was a bit confusing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
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Support
Pros

Homebase has a lot of features. It seems you can do anything in the software that you want to do. This means it can be complicated to onboard for some users. Luckily, their support is exceedingly responsive and helpful. They walked me through many parts of the software.

Now we're set up, it's very easy for my team to use and for management to approve the timecards.

Cons

There are so many features that you cannot turn off, it can make onboarding the software complicated and confusing. I had to reach out to support multiple times.

Review Source: Capterra
 

Melissa from Eat Drink Here LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Garbage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value
Support

Very few and they are totally outweighed by the mysterious flaws in the system I am constantly trying to work through.

Pros

Theoretically, I like the suite of features offered. Except that they don't work as they are supposed to.

Cons

It is EXTREMELY buggy if using any of the reporting or labor costing functionality. The clock-in/clock-out feature often does not capture my staff's time correctly. The customer service team doesn't understand the product well enough to troubleshoot anything and I've now attempted to work with them on the same issues 7 or 8 times to no avail.

Review Source: Capterra

  Response: Homebase, Homebase

Date: March 2018

March 2018

 

Hi Melissa,

We hate to hear you've had a bad experience and are proud to offer free support 7 days a week. Please contact us at help@joinhomebase.com so we can immediately help you.

 


March 2018

March 2018

The FREE version is so powerful...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

Homebase makes our life so much easier and integrated into our restaurant. This app enables managers and employees to get on the same page in the digital age. We are able to schedule through homebase and our employees get notifications via the mobile app. The employees are able to set their availability and request time off, easily. On top of all this, homebase integrates with our payroll system, Gusto. This makes it incredibly easy to transfer hours over for payroll.

Did I mention this was all in the Free version? We are looking into the paid version to help us save money and automate a few things when scheduling.

Review Source: Capterra
 


February 2018

February 2018

Homebase is awesome. It's super user friendly and I have never had a crash issue or anything.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The best part about Homebase is being able to use it with others on your team. You can see who'll be in and who won't be in, and trade shifts with others.

Cons

I get signed out of Homebase sometimes and have to log in before clocking out. It seems like that happens when I lose service though.

Review Source: Capterra
 


February 2018

February 2018

Homebase is the best scheduling software!

Ease-of-use

Functionality

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Organization, communication, efficiency, ease of mind

Pros

I use Homebase on the daily to manage scheduling for my team of 10. It's incredibly efficient, easy to use, and keeps me and my team organized. Our staff's schedules tend to change on the fly with last minute bookings given our private event business, and Homebase is the perfect platform for me to communicate these changes to my team in real time. It's also a great way to manage time-off requests, monitor work hours for our part-timers and hourly employees, and coordinate shifts that need covering. They also have a very responsive customer service team, with options like Live Chat. I strongly recommend the software to smaller teams with hourly employees or contractors!

Cons

It'd be great to have a 'jump to X date/week' option. I view our staff's schedule on a weekly basis, and while you can jump to a monthly calendar view, I'd love an option to type in a specific date and it cue up the weekly schedule from there.

Review Source: Capterra
 

Madeline from Natchez Hills Winery

February 2018

February 2018

Very easy to use, clean format and easy to navigate.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I enjoy this software. Everything about it is easily readable and signing in and out is a breeze.

Pros

Very easy to maneuver and communicate with co-workers and managers. Makes it easy to ask off, manage availability, and work scheduling. Especially like the comment section where you can leave notes about your shift for management.

Review Source: Capterra
 

Violetta from Sus Hi Eatstation

February 2018

February 2018

The best software for scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Love everything about this software, easy to navigate, communicates with employees about the schedule

Cons

Sometimes the app is freezing or malfunctioning and shows wrong times and schedule on mobile version

Review Source: Capterra
 

Arn from Joseph T. Simpson Public Library

February 2018

February 2018

Great service - it made scheduling so much easier

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Not only did it make the scheduling easier, it allows my staff to check their schedules from home and sign up for open shifts remotely. The ability to create templates made it possible to create schedules months ahead of time so everybody can make plans more easily.

Cons

We just started experimenting with clocking in and out. It would be nice if staff could clock in once in the morning and then simply clock out at the end of the day. Right now, when a staff member changes Service Desks, they'll have to sign out and then sign in again.

Review Source: Capterra
 

Alex from Joe's Garage BBQ
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Brilliant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

This software allows the staff at our restaurant to do soo many things. We can receive paychecks, see our schedule, send a message to other staff members, request days off, and so much more.

Cons

This software is so great that there is not much that you can complain about. One thing would be that it drains the battery life out of my phone even after one use.

Review Source: Capterra
 

Catherine from BubbleWerks Car Wash

February 2018

February 2018

THE app I can not go without

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Homebase keeps improving and I am always looking forward to what they are going to come up with next. This app makes scheduling my team a breeze as well as communicating with them. I am always looking at my labor percentage since it syncs with my clover POS. The app is user friendly and I rarely have any issues with it.

Cons

The only thing I dislike is that it counts gift cards as revenue which throws off my labor percentage especially around the holidays.

Review Source: Capterra
 

alexandria from Natchez Hill Winery
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Very Savvy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I love the updates on it as of last week! It lets you know the earnings and pay period. I also like you can see who you are working with! I also love the interaction with staff.

Cons

I love it more now since the updates hopefully in coming updates you can get your W2 or pay stub. Then that would make the app very useful for tax time purpose or any other matter. I also think that would help management as well

Review Source: Capterra
 

Josh from Art Cove ltd

November 2017

November 2017

Great software. Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

It is very easy to create weekly schedule for my staff. Time clock works like a charm. Customer service is top notch

Review Source: Capterra
 

Angela from Ignite Payments

November 2017

November 2017

Overall Homebase has served our needs quite well. It's easy to learn and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I especially love how easy it is to make the necessary changes to schedules and timesheets. The employees are always forgetting to sign in or sign out but I can easily adjust their times.

Cons

I really wish you could add a function to allow holiday hours to be added to a timesheet. As it is, I have to manually add those each time I print off timesheets.

Review Source: Capterra
 

Allen from big als place
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

it is so easy to get the hours worked by each staff member

Ease-of-use

Functionality

Product Quality

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Value for Money

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makes employees sign in and out if they want to get paid

Pros

i require that all sign in if they want to get paid for their hours. That stick has seemed to work because there are no excuses now for not signing in and out

Cons

i am not sure how to set up the schedule for each person but i havent worked that much with it. We only have 2 people and they work the same schedule so it is not so hard without a schedule except the daily emails tell me they are "not scheduled"

Review Source: Capterra
 

Gene from 4 Star Gymnastics

November 2017

November 2017

I use this software to review schedules for me and other staff, as well as to arrange time off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Able to view updates to staff schedules, to easily track changes and know who to expect to be at work each day.

Pros

Puts the schedule for the entire staff in one, easy to view place. Software provides reminders of work that is especially helpful for varying schedules. Ability to message coworkers to arrange work coverage. Has a mobile app to enable viewing while on the go.

Cons

The message part of the software, especially on the mobile app, has been difficult to use well. Unable to clear messages once started, even if by accident.

Review Source: Capterra
 

Brian from Killer Burger

October 2017

October 2017

A great platform for the company and the employees

Ease-of-use

Functionality

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Value for Money

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An scheduling system that integrates with the POS sales data.

Pros

There's clear visuals and decent sales/labor integration. The employee side of the platform has worked really well for us.

Cons

The timeclock side of things is a little clunky. It should be easier to link job types to the timeclock and schedule.

Review Source: Capterra
 

Tim from Aptivada
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Homebase has a ton of great features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Clear communication. Easy time tracking. A great dashboard.

Pros

The scheduling within the app has been a huge asset. As a small company that is just getting started with set schedules, this provides a clear, easy way to let my employees know weeks in advance what their schedule is. Clocking in and clocking out is seamless for employees as well.

Cons

There is a tiny learning curve. If you spend the morning with it and read the FAQs you can be an expert in no time. Another con is an employee can't edit their own schedule. With Homebase, if they make a mistake, they always have to come to me to correct it, rather than me verifying their shift after they corrected it.

Review Source: Capterra
 

Alex from Tpumps
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Amazing! A great tool for start- up companies!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

Running multiple retail store locations with over hundreds of part / full time team members. Homebase provides an excellent tool for our HR to run schedules, making it easy for team members to cover shifts at different locations, shorten payroll hours verification at end of month, bargain costs in services fees, very good customer support center on trouble shooting. Homebase is the best choice for millions of start up companies or small business that are growing rapidly.

Review Source: Capterra
 

Jose from Zero Degrees
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Homebase is so simple and easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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It's easier and faster than other software that tries to do something similar. It has all of the information I need in an easily accessible site or app.

Pros

Homebase is capable of so many different, important things like scheduling time off, seeing your schedule, trading shifts with someone, seeing how many hours you've worked, and how much you've made.

Cons

I don't think there's anything I don't like about the software. It's beautiful and unlike anything I've used before. I suppose the only thing I don't like is that there isn't an option to show that you've been promoted. So it might think, after you've increased your hourly wage, that you've always been paid that amount and gives you an incorrect amount of how much you've made.

Review Source: Capterra