Homebase Software

Homebase Software

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FrontRunners 2021

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About Homebase

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more. Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime. Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also ...

Homebase Pricing

Basic: Free Essentials: $19.95/month/location or $14/month/location (billed annually). Plus: $49.95/month/location or $35/month/location (billed annually). All-in-One: $99.95/month/location or $70/month/location (billed annually). Full-service payroll: Add payroll to any plan for $35/month + $5/active employee.

Starting price: 

$19.95 per month

Free trial: 

Available

Free version: 

Available

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Homebase User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 828 reviews

User Profile

Kevin

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Internet

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2019

Great system for employee time tracking.

Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Pros

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Cons

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Marcus

Verified reviewer

Company size: 11-50 employees

Industry: Food & Beverages

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

May 2022

Excellent Scheduling Software for Restaurants/Bars

This is great way to track hospitality staff for clocking in and out, as well as recording some key data for payroll processing even if you do payroll outside of Homebase.

Pros

This makes scheduling our bar staff extremely easy and helps to track other payroll accounting data like start dates, hours, etc. It also helps to communicate with staff and provides a good source of applicants from a tailored database of hospitality industry applicants.

Cons

It could have more features for team communication and collaboration. The dashboard navigation is pretty straightforward but could be improved.

Reasons for switching to Homebase

Homebase was cheaper and more tailored the needs of our company.

Thomas

Verified reviewer

Company size: 11-50 employees

Industry: Fine Art

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2022

Possible Fraudelent Sales and Practices

in the begin great, Now it seem like any other places with horrible don't care attitudes towards clients

Pros

all the features in one place. easy of communication with my teams

Cons

Getting sold a introductory rate, for full service plus HR and as long as i kept the plan i would be grandfathered in! Well it seem like home base tried to renew 4 months early and cause an issue with my teams permission and for what ever reason, i am no longer having HR. Now even though it wasn't past my renewal date yet! they won't honor my Original agreement nor give my services till the end of term! 2nd they are also supposed to charge one account for their subscription services and another to pull wages for payroll yet they continue to draft the wrong account fraud! Shady practices all around excusess

Andrew

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

July 2021

Lots of features, but not well integrated

Works well if all employees are diligent users with consistent schedules week to week, but it is very difficult and time consuming to fix items when timesheets get off or there are a lot of shift trades or covers to approve.

Pros

There are a lot of features that come either with the free edition or the basic package, it was by far the least expensive option for what we were looking for. Time tracking, scheduling, and different pay rates for different roles.

Cons

The different features are not very well integrated with each other. When someone requests a trade or cover for a shift, they can attach a message to the request, but it doesn't go through the messenger feature. Someone has to open the request to see the message. Geofence is great for making sure someone is at work when they clock-in, but if they forget to clock-out before they leave they are kept from doing so because they are outside the geo-fence. So I (the admin) have to fix their timesheet the next day. There are also issues with the automatic clock-out feature if someone has two different shifts in the same day.

Reasons for choosing Homebase

Price

Julio

Company size: 2-10 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Excellent product

Excellent for time tracking and keeping up with the team's schedule.

Pros

I like that it is user friendly and it has a mobile application. Everything works seamlessly and have not experienced any downtime or glitches at all. It streamlines our timekeeping tasks and helps us save a lot of time. We all like it!

Cons

I haven't thought about anything that I do not like

Reasons for choosing Homebase

Easy to use and not too many bells and whistles that complicate things

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