Homebase Software


 

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more.

Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime.

Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage.

Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.

 

Homebase - Calendar view
 
  • Homebase - Calendar view
    Calendar view
  • Homebase - Reports overview
    Reports overview
  • Homebase - PIN entry
    PIN entry
  • Homebase - Tracking hours
    Tracking hours
  • Homebase - Mobile schedule view
    Mobile schedule view
  • Homebase - Daily shifts
    Daily shifts
Supported Operating System(s):
Web browser (OS agnostic)

149 Reviews of Homebase

 

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Software Advice Reviews (2)
More Reviews (147)

Showing 1-2 of 2

David from URBANISTA Brokers Inc.
Specialty: Real Estate
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Great APP!!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Loving this app right now! Makes its a breeze to keep track of hours, schedules, etc! Simple and easy for all to use!!

Cons

Cons are very limited. I didn't have any complaints with the app. It run smooth, its clean and simple look. No issues with that.

Review Source
 
 

Connie from Salty's Surf Shop
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Perfect for our small business.

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Value for Money

There are a lot of options to choose from for an employee time clock and scheduling software. I tried another one on their 14 trial and I liked it a lot, but it would have been a month just to see how many hours our employees worked for payroll! After the 3rd day of my trial period with Homebase, I purchased their second tier for a fraction of the other software's cost.

Pros

Homebase is very affordable for our small business, which averages about 10 employees. Our scheduling manager loves it and so do our employees. Having it as an app on my phone makes it very quick and easy to see who is working or scheduled to work. There is an amazing amount of features on Homebase. The time sheets are very easy for payroll with my Quick Books desktop. We couldn't be more pleased.

Cons

Only two cons that I have noticed: 1) It integrates with many POS systems, but not with the one we use, which is RAIN. 2) It integrates with one type of QB, but not with the desktop version.

Review Source
 
 
 
Showing 1-20 of 147

Megan from Love, Pitssburgh
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

LOVE! So easy to use and has every feature you could need

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Easy ability to clock in and out through mobile apps, shift changing made easy, scheduling made easy

Pros

Everything. Love that there is a mobile app and desktop site. Love being able to chat with coworkers, send requests, etc. Love the cute messages you can leave and the reviews for shifts.

Cons

I truly haven't found anything I don't like about it unless you can make my coworkers accept shift trades more often

Review Source: Capterra
 


July 2018

July 2018

We got our homebase through our clover system, it was free and an amazing app.

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I wouldn't change to another application, this has everything you will need for scheduling and payroll. Even if you don't have a clover you can go online and set up your business to schedule your employees.

Pros

I could post schedules with ease and it wasn't hard to learn the program. My staff loved if because they could download the app on their phone, see their earnings, schedule and could request time off or switch shifts. Once the staff requested off or changed shifts it gave me the opportunity to approve or deny the request. Also once I uploaded a schedule it would text or email the entire staff or just the ones I made changes to.

Cons

They did update the system and it is a little bit or a learning curve. It also changed how the staff sees their schedule and dashboard.

Review Source: Capterra
 


July 2018

July 2018

I use homebase for scheduling with my second job

Ease-of-use

Functionality

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Pros

It is so easy to use, and unmlike other scheduling software, it seems designed with the workers in mind.

Cons

I am hard pressed to find a con here. I suppose the app itself could look better. It's not the prettiest, and the color scheme is ugly.

Review Source: Capterra
 

Maci from Home Instead Senior Care

June 2018

June 2018

Easy scheduling for rotating office staff.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This software is very east to schedule office staff that we have on a rotating basis . It also integrates well with other managing software and technology that we have.

Cons

I cannot come up with a single negative about our use with this software. It really works well for our office.

Review Source: Capterra
 


June 2018

June 2018

Good quality service and support from customer service

Ease-of-use

Functionality

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Value for Money

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Pros

Homebase is fantastic for organisation and has many brilliant designed things, really good value for money- would recommend to all.

Cons

Being able to find features could be hugely improved as some features seem to be impossible to find, such as the 'settings' feature.

Review Source: Capterra
 

christine from Clear Skies Pest Elimination

June 2018

June 2018

completely useless

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Functionality

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Customer Support

Value for Money

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Pros

supposedly, it integrates with Gusto. But I had to invoke customer service to get it to work. It said my Pros: review was too short. but I had nothing better to say.

Cons

this is a "punch a timeclock" system. completely useless for professionals who don't "punch a clock" but instead enter their time. There is no way to do this. And I only found this out after spending 4 hours trying to set it all up...

Review Source: Capterra
 

Jessica from Snociety

June 2018

June 2018

Scheduling made easy because of the great user experience!

Ease-of-use

Functionality

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Scheduling staff with this software gets me super organized and takes me very little time to do so.

Pros

I like the ability to move my staff's hours with ease. If I want to switch someone's hours, I can just drag and drop their hours. I'm also able to see the total amount of hours per role, per week and per day. This helps me organize my staff and makes sure I'm at the maximum number of hours I'm allowed to staff for my restaurant.

Cons

I've had problems with the wage rate and applying them when necessary. I print our employees schedules instead of sending their schedule via the app. I never use that function but it seems like it could work well. Just not for our small establishment.

Review Source: Capterra
 


June 2018

June 2018

pretty good for scheduling.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

It's pretty easy to switch between your schedule, your teams schedules, and other teams schedules. Pretty clean design, categorizes by weeks. There's a nice display of hours you've worked and the amount of money that translates too. Trading, dropping and and picking up shifts is super easy and convenient. Offers an in-app messaging system to chat with other workers

Cons

There was a bit of difficulties getting other worker's contact informations, like their phone number.

Review Source: Capterra
 

Clayton from KaolinCreative

May 2018

May 2018

Seems like a very good all-in-one solution for HR needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

You get a lot for free. It has a clean user-friendly user interface and design. Powerful functionality.

Cons

I never noticed any serious cons. Just was able to find a simpler solution. The employee time tracking was a little complex for my needs.

Review Source: Capterra
 

Tim from Aptivada
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Tracking employee schedules has never been easier.

Ease-of-use

Functionality

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Value for Money

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Easy schedule tracking.

Pros

I manage the schedules for my team. Using Homebase to update my employees on their rotating schedules makes it very handy. Schedules and roles can be color coordinated for easy tracking. Employees are notified by text, email or popup notification when their new schedules come out.

Cons

Our old software would let employees edit their missed clock ins and schedule errors. It would be nice if Homebase added this feature. I do spend a lot of time logging in and fixing errors each week. If there was some sort of way to verify edits that employees have made, it would make it a lot handier.

Review Source: Capterra
 

Alex from Joey the Cat Skeeball

April 2018

April 2018

Homebase is overall very easy to use but onboarding was a bit confusing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Homebase has a lot of features. It seems you can do anything in the software that you want to do. This means it can be complicated to onboard for some users. Luckily, their support is exceedingly responsive and helpful. They walked me through many parts of the software.

Now we're set up, it's very easy for my team to use and for management to approve the timecards.

Cons

There are so many features that you cannot turn off, it can make onboarding the software complicated and confusing. I had to reach out to support multiple times.

Review Source: Capterra
 

Melissa from Eat Drink Here LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Garbage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
Value
Support

Very few and they are totally outweighed by the mysterious flaws in the system I am constantly trying to work through.

Pros

Theoretically, I like the suite of features offered. Except that they don't work as they are supposed to.

Cons

It is EXTREMELY buggy if using any of the reporting or labor costing functionality. The clock-in/clock-out feature often does not capture my staff's time correctly. The customer service team doesn't understand the product well enough to troubleshoot anything and I've now attempted to work with them on the same issues 7 or 8 times to no avail.

Review Source: Capterra

  Response: Homebase, Homebase

Date: March 2018

March 2018

 

Hi Melissa,

We hate to hear you've had a bad experience and are proud to offer free support 7 days a week. Please contact us at help@joinhomebase.com so we can immediately help you.

 


March 2018

March 2018

The FREE version is so powerful...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Homebase makes our life so much easier and integrated into our restaurant. This app enables managers and employees to get on the same page in the digital age. We are able to schedule through homebase and our employees get notifications via the mobile app. The employees are able to set their availability and request time off, easily. On top of all this, homebase integrates with our payroll system, Gusto. This makes it incredibly easy to transfer hours over for payroll.

Did I mention this was all in the Free version? We are looking into the paid version to help us save money and automate a few things when scheduling.

Review Source: Capterra
 


February 2018

February 2018

Homebase is awesome. It's super user friendly and I have never had a crash issue or anything.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The best part about Homebase is being able to use it with others on your team. You can see who'll be in and who won't be in, and trade shifts with others.

Cons

I get signed out of Homebase sometimes and have to log in before clocking out. It seems like that happens when I lose service though.

Review Source: Capterra
 


February 2018

February 2018

Homebase is the best scheduling software!

Ease-of-use

Functionality

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Value for Money

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Organization, communication, efficiency, ease of mind

Pros

I use Homebase on the daily to manage scheduling for my team of 10. It's incredibly efficient, easy to use, and keeps me and my team organized. Our staff's schedules tend to change on the fly with last minute bookings given our private event business, and Homebase is the perfect platform for me to communicate these changes to my team in real time. It's also a great way to manage time-off requests, monitor work hours for our part-timers and hourly employees, and coordinate shifts that need covering. They also have a very responsive customer service team, with options like Live Chat. I strongly recommend the software to smaller teams with hourly employees or contractors!

Cons

It'd be great to have a 'jump to X date/week' option. I view our staff's schedule on a weekly basis, and while you can jump to a monthly calendar view, I'd love an option to type in a specific date and it cue up the weekly schedule from there.

Review Source: Capterra
 

Madeline from Natchez Hills Winery

February 2018

February 2018

Very easy to use, clean format and easy to navigate.

Ease-of-use

Functionality

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Value for Money

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I enjoy this software. Everything about it is easily readable and signing in and out is a breeze.

Pros

Very easy to maneuver and communicate with co-workers and managers. Makes it easy to ask off, manage availability, and work scheduling. Especially like the comment section where you can leave notes about your shift for management.

Review Source: Capterra
 

Violetta from Sus Hi Eatstation

February 2018

February 2018

The best software for scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

Love everything about this software, easy to navigate, communicates with employees about the schedule

Cons

Sometimes the app is freezing or malfunctioning and shows wrong times and schedule on mobile version

Review Source: Capterra
 

Arn from Joseph T. Simpson Public Library

February 2018

February 2018

Great service - it made scheduling so much easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Not only did it make the scheduling easier, it allows my staff to check their schedules from home and sign up for open shifts remotely. The ability to create templates made it possible to create schedules months ahead of time so everybody can make plans more easily.

Cons

We just started experimenting with clocking in and out. It would be nice if staff could clock in once in the morning and then simply clock out at the end of the day. Right now, when a staff member changes Service Desks, they'll have to sign out and then sign in again.

Review Source: Capterra
 

Alex from Joe's Garage BBQ
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Brilliant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

This software allows the staff at our restaurant to do soo many things. We can receive paychecks, see our schedule, send a message to other staff members, request days off, and so much more.

Cons

This software is so great that there is not much that you can complain about. One thing would be that it drains the battery life out of my phone even after one use.

Review Source: Capterra
 

Catherine from BubbleWerks Car Wash

February 2018

February 2018

THE app I can not go without

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Homebase keeps improving and I am always looking forward to what they are going to come up with next. This app makes scheduling my team a breeze as well as communicating with them. I am always looking at my labor percentage since it syncs with my clover POS. The app is user friendly and I rarely have any issues with it.

Cons

The only thing I dislike is that it counts gift cards as revenue which throws off my labor percentage especially around the holidays.

Review Source: Capterra