Hotel Effectiveness

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Ratings & Reviews

Overall Rating

4.79 / 5 (142)

4.64 / 5 (155)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 19, 2020

November 18, 2019

Pros/Cons

  • Pros

  • The product is easy to use; it offers online training and Q & As. The data is valuable to the hotel operations and easy to pull. The canned reports are invaluable!

  • The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

  • Cons

  • I would like the option of integrating GROW into the software. That would be my only point of improvement.

  • Not as intuitive as I would like it to be but once you learn it it's easy!

  • Pros

  • Streamlines all of our work. Makes scheduling easier. Easy to build reports. Great customer service.

  • ability to customize settings, simple easy to use UX and small company feel when i needs support! able to use for sales team & recruiting team.

  • Cons

  • It can be a little difficult figuring out at first. I have enjoyed the training and webinars, but without those, it can be hard to figure out on your own when getting started.

  • Occasionally, Tracker does not save properly. Although it is a very rare occasion, it does happen from time to time and usually it doesn't save the History which reflects documents sent.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots