All HR Partner Reviews
1-25 of 75 Reviews
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Lonnie
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
The Complete HR Management Package
HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier.
PROSHR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need.
CONSThe only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date.
Reason for choosing HR Partner
It provided by far the most value for the price.
Vendor Response
Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona
Replied February 2020
Bilal
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
One of our best investements
Excellent experience. They are responsive and keep improving their software. It is a must have tool if you want to manage your employees
PROSHR Partner is a brilliant tool for small and mid sized companies to manage employees. It has all the features you can think about including Expense Claims, Leave Management, Recruitment etc.
CONSThere are not really any cons but some improvements they can add. They need to improve the reports section. You cannot really generate quality reports. Also there is no option to print an expense claim or other things. Sure you can do ctrl+p but that prints the whole page. Would be nice if they can give option to print employee details and expense claims in nicer cleaner way.Have an inbuilt system to generate salary slips.Add live chat support on their website that would be awesome
Vendor Response
Hi there Bilal, Thank you so much for your kind words; we very much appreciate you taking the time to write a review. If you'd like to jump on a call with a member of our Customer Success Team we'd be more than happy to discuss the reports you need to pull in some more detail. It might be that what you're looking for is already there. If not, we can always add it to our feature request list or even look into a custom build for you. Please feel free to reach out to us on support@hrpartner.io Best, Cara
Replied January 2023
Hugh
Civic & Social Organization, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Thoughts after 9 months of use
Good, it was a worthwhile investment and whilst not perfect is good value.
PROSReally glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions.
CONSChose not to use the timesheets facility as not flexible enough for our requirements, which is a shame.
Reason for choosing HR Partner
Overall seemed best option.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
HR Partner software review
Checklists and e-signatures modules are used to provide policy and procedure information throughout our company since they enable explicit employee attestation. - A glimpse at the organizational chart - The capability for managers to keep track of leave balances, upcoming training requirements, and significant notes. - Including work reminders and training expiration dates, such as OH&S requirements
CONSYearly leave appears to be excessively muddled. Most other HRIS I've tested, the leave has been clear and very computerized though this needs a lot of manual mediation
Reason for choosing HR Partner
Affordable privéIt ils vert responsiveA good customer service
Vendor Response
Hi there and thanks so much for your review. It's great to hear that you're finding many parts of HR Partner helpful - especially the org chart, reminders, and employee files. The leave tracking should also be very straight forward and automatic once your leave policies setup correctly. From the sounds of your comments, I think there might be something that might have been missed. To help get to the bottom of this, I'd like to invite you to contact our team (support@hrpartner.io) to arrange a call where we can troubleshoot this with you and ensure that it's easier in the future! I hope that helps. Regards, Fiona
Replied January 2023
Vaidevi
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Comprehensive HRMS Portal
HR Partner is an excellent HRMS system with all the necessary tools for managing employee databases, streamlining the hiring process, and onboarding employees. It offers a comprehensive suite of features, from expense claims to leave management. There is no doubt that HR Partner is an invaluable tool for any organization.
PROSThe importance of having a good HR tool for running a company cannot be overstated, which is why HR Partner was the perfect choice for us.HR Partner's user interface and organization are of the highest quality. Additionally , it is great to have the ability to electronically sign documents in the portal, as well as store records of documents and files.
CONSNothing too special, except maybe an online chat feature to get in touch with their customer service team could be improved.
Vendor Response
Hey there Vaidevi! Thank you so much for the lovely review! It certainly sounds like you're really making the most of HR Partner, using many modules to ensure you reap the benefits! I'm sorry to hear that you'd like a better way of reaching our Customer Success Team. Please reach out to us with any suggestions on support@hrpartner.io because we truly pride ourselves on the level of support we provide. We look forward to hearing from you! Best, Cara
Replied January 2023
Paul
Verified reviewer
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great HR Software
Excellent. Really solid platform for HR management.
PROSReally simple to navigate interface, Well thought out software. Covers all the aspects we needed as a company and the staff love the online portal where they can manage all their holiday requests and profiles.
CONSNot found anything that I don't like exactly but the signature section could be improved, sometimes the signing boxes don't save so you have to do it again.
Reasons for switching to HR Partner
May 2020
Kevin
Verified reviewer
Hospital & Health Care, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best HR software, from recruiting to onboarding to managing
Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features.
PROSWhat I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart.
CONSThe software integrates with some payroll providers but not ours unfortunately.
Vendor Response
Hey Kevin, How great to hear that our platform has been problem solving for you! I love that you find the system easy to use and intuitive too. Our developers put a lot of thought into making the system consistent in all areas to ensure that this is the case. We're always looking to broaden the list of payroll providers we integrate with. Make sure you've told a member of the team who your provider is so that they're in the mix! Best, Cara
Replied January 2023
Nupur
Verified reviewer
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Recruiting at Ease
HR Partner has been instrumental in our transition from paper-based to digital HR records. Seeking to professionalize our small business’ HR functions, HR Partner has enabled us to streamline, manage and bolster all facets of HR, from recruitment to administration to employee retention and beyond.
CONSDespite its ease of use, the system is somewhat heavy on text. Moreover, if your team organization chart is more dynamic, you cannot assign more than one person to whom a team member reports.
Vendor Response
Hey there Nurpur! Thank you so much for taking the time to leave a review. It's great to read that our platform has helped you transform to a paperless way of working! Your point on the org. chart has been noted and added to our feature request list. We fully appreciate that many of our customers today have more complex reporting lines and this is something we will look to accommodate in the future. In the meantime why not record somebody's dual reporting line in a custom field? Thanks again for posting! Please do reach out to us at support@hrpartner.io to give us some more detailed feedback on where you feel the site is text heavy. We're always looking for ways to improve our platform so feedback like this is invaluable! Best, Cara
Replied January 2023
Alberto
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
HR Partner is the only HR Managment Tool You Need
Overall it is must-have for any organization big or small. It is super easy to onboard and use and I highly recommend. It provides a simple yet customizable platform for you to leverage to provide a strong and professional HR presence.
PROSI love the ease of use and user experience that HR Partner provides. It provides an awesome platform to improve your team's/organization's professional look to your internal team. It also allows for easy to use document signing and team member self-service that is extremely flexible. All our team's information is there in one single pane of glass.
CONSHR Partner says there is an integration with Indeed to track application and their statuses but we have had zero luck with that integration. The software does provide applicant tracking within the HR platform and it works well but it would be great to have that integration they advertise.
Vendor Response
Hi Alberto - thanks a lot for submitting this review. It's great that you're getting benefits from the self-service functions (and looking more professional for your team!). Our integration with Indeed does work, so please get in touch with us if you're still having trouble with this. Thanks, Fiona
Replied August 2020
Kalpika
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
User friendly and friendly towards users!
Coming into the demo, we had a clear requirement list and all of it is being taken care of. We're raving fans! :)
PROSI've used a handful of HR platforms, both as a general user but also as an implementor/ admin. HRp outperforms 99% of those and 100% when considering value for money. [SENSITIVE CONTENT] and the team are absolute rockstars when it comes to support. Setup in itself is extremely intuitive but there hasn't been a query that hasn't been answered within the day, including weekends! There's a host of features and for a scale-up like us, the pricing tiers is perfect. Honestly, in 3 months of using the platform it's evident every feature has been thoughtfully curated. Our company is co-located across 2 countries and this still does a fantastic job across all the modules we're using. There's even a user-pushed feature implementation which is huge!
CONSGenuinely, none that I've used so far. 3 months in and all is gold!
Simon
Furniture, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Feature rich and incredible customer support
HR Partner can manage everything from career advertising all the way through to applicant tracking , contract signing and employee management. Its brilliant.
CONSThere is nothing not to like about this software
Reasons for switching to HR Partner
HR Partner was more powerful and more cost effective
Vendor Response
Hi Simon, Thanks so much for your comments here! We're very glad to hear you're enjoying HR Partner.
Replied March 2021
Jimmy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2020
Decent HR Manager
it's good enough for the basics and for the price that I paid on App Sumo.
PROSI like that it's cloud based, mostly user friendly and user intuitive, so setup is easy, instructions are good enough
CONSit's not a full HR app, we still have to use Microsoft excel to track some things and then print it out and scan into HR partner, this is mainly for performance bonus tracking. Wish there was a way to have a bonus tracking function on the app. Maybe some type of excel function would be awesome
Reason for choosing HR Partner
price on AppSumo was an awesome deal.
Reasons for switching to HR Partner
Wanted one centralized HR platform
Rachel
Civil Engineering, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Top Tier HR Management Software
The support has been amazing. the team are very quick to respond to any questions. Overall I am support happy we picked HR Partner!
PROSThe software is extremely easy to use and manage, which made implementing it to the whole team a quick and easy process.
CONSThe only con would be that i wish the dashboard is more customisable, but I believe that is being looked into.
Reasons for switching to HR Partner
Didn't do what we were told it could do and was hard to use.
Stefani
Internet, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
Your all in one HR Software!
I love so many features about HR Partner, so it's definitely hard to choose one, BUT if I had to choose, I would choose their leave feature. We are at a point in our organization right now where we were using SO many documents and files to keep track of all of our team members' leaves and it was just way too out of hand. With the leave feature, it definitely helps take a load off of our talent & culture team because we were able to add in managers as admins to now approve leaves.
CONSSo far, I would say the display of the organizational chart could be better. If you have a lot of team members, the organizational chart cuts off and doesn't show the whole organization unless you change it to another view.
Hellen
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Excellent tool for your company
It is a very friendly and easy-to-use tool. It has helped our company a lot to be more organized. What I liked the most is that all the information and documentation of each employee is in one place. Even those that require a signature The HR Partner dashboard shows you an overview of your company's departments and your employees. And the most important thing for me is that it has tutorials for both the administrator and the employee on configuring and using the platform.
PROSIt is a very friendly and easy-to-use tool.
CONSThe only downside is that it does not have other languages, but I know they are working on it.
Vendor Response
Thanks so much for your review Hellen! We love to hear that you're feeling more organized with everything in one place. And glad to hear that you find the tutorials helpful!
Replied November 2021
Jim
Internet, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
HR Partner Review
Really well put together SAS package. I have used many and have to say this one really is easy to use and has all the features I need. It can grow with my team and it is flexible enough to cover any changes or updates in my organization. Your team's responsiveness and feature additions have made this a go-to app for my HR needs. Thank you!
PROSEasy to use and very fluid.
CONSI have trouble with the main part of the software (but know how to work around it)... that being the leave balances. What shows up on my employee's page is called a "leave balance" but it is not a balance, it is what is allocated to them. Example, Employee#1 has 10 days allocated to them, and have taken 5 days off from that 10-day allocation. That employee's balance should be 5 days, but the software still shows 10 days. I think it would be helpful for the employee to see their yearly allocation and balance of days remaining. [additional note, most employees will make the allocated days available year to year so being able to reset it per year would be great -and- if an employer needed to make it so it was from hire date to hire date that would be helpful too.
Iris
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
User Friendly
Managing staff leaves
PROSMy team members are very pleased with this software because they find it to be user-friendly and a great way to help them manage their leaves. Our company uses it primarily to streamline leave management and tracking processes. We will be exploring its many features in the near future with the goal of using them on an as needed bases. I highly recommend this software for any HR group!
CONSI wished I had learned about it earlier. It would have reduced a lot of unnecessary paper work.
Vendor Response
Thanks so much for your review, Iris. Streamlining your leave management and making your job easier, is exactly what we set out to do :)
Replied June 2019
Jacob
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE