--- title: "HR Partner Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HR Partner. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HR Partner is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/hr-partner-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [HR Partner](https://www.softwareadvice.com/hr/hr-partner-profile/) / HR Partner Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/hr-partner-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/hr-partner-profile/alternatives/) # HR Partner User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 118 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 91 reviews (77%) - 4 stars: 26 reviews (22%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It handles our essential HR functions efficiently - from employee onboarding and records management to leave tracking and document storage. - It’s especially well-suited for small to medium-sized businesses looking for a straightforward solution to manage employee records, recruitment, and HR processes without complexity. - In addition, I find the 'Reminder' notification capabilities very time efficient. Plus there support staff and very responsive to questions and issues. ### Most mentioned cons - Information isn't always where I would expect and its sometimes hard to differentiate between one section of the UI and another. - You cannot really generate quality reports. - The software integrates with some payroll providers but not ours unfortunately. ## HR Partner customer reviews Showing reviews 1-25 of 118 (page 1). ### Reliable and user-friendly HRIS with excellent support - Overall rating: 4/5 - Reviewer: Krystal M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HR Partner has been a dependable HRIS solution for our growing organization. It handles our essential HR functions efficiently - from employee onboarding and records management to leave tracking and document storage. The platform strikes a good balance between functionality and simplicity, making it accessible for our team across multiple locations. While we sometimes use additional tools for specialised reporting or advanced features, HR Partner serves as our solid foundation for core HR operations. I'd recommend it to small and medium-sized businesses looking for a straightforward, reliable HRIS with responsive customer support. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The support we get from the team is excellent - they're responsive and genuinely helpful when issues arise. The platform provides a clean, straightforward interface for basic HR functions like employee records management and leave tracking. For smaller teams or organizations with simple HR needs, it covers the essentials without overwhelming complexity. The document storage and basic reporting features work reliably for day-to-day operations. The system also meets our strict security, privacy and compliance requirements. #### Cons As our team grows and expands across the world, there are some features that are more basic that haven't yet grown with our needs (candidate screening, forms and reporting). Some of the advanced reporting features require manual workarounds, and we occasionally supplement with external tools for more complex analytics needs. --- ### Nice add on to Xero for HR record keeping and leave approval - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. nice system, once it is set up properly, it works seemlessly. We have been using it for last two years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nice add on solved the Xero leave approval process limited only to admin users. we can assign each employee to their supervisor to approve leave. #### Cons one way posting leave to xero, but not update if it is changed. required some extra adjustment when anything changes. #### Reasons for switching to HR Partner the other package does not integrate to Xero (the new accounting software when we decide to use) --- ### HR partner - Overall rating: 3/5 - Reviewer: sal k. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros going from no software to a software made a huge difference #### Cons Admin should be able to group/mass delete checklists that have been sent to employees, classifications of visibility for private data, #### Vendor response Hi Sal, Thanks so much for your review here. Customer feedback is so important to us and we take it all very seriously. We’re concerned to hear that you’re not completely satisfied though. Looking at our records it seemed that you signed up way back in May 2020 on a lifetime deal that we offered at the time so I’m a bit confused about your ratings - particularly for value. Our customer service is also something that we pride ourselves on and our team is quite disappointed to learn that we’ve somehow let you down here. From our side, it seems that you had 3 tickets with us in February that were all handled in less than 3 hours, but we haven’t heard anything from you since then. Have you tried to contact us at all? In any case, we’ll be reaching out to you to see if we can schedule a call to discuss this further and hopefully help you get more value and utility from the system. Hoping we can get a resolution for you here. Regards, Fiona Replied April 2024 --- ### HR Partner - Very Highly Recommended - Overall rating: 5/5 - Reviewer: Louise G. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We recently implemented this platform across our workplace, and the experience has been outstanding. After reviewing several different providers through demonstrations, this programme stood out as the clear winner. It was by far the most polished, intuitive, and visually impressive platform we saw, giving us confidence that it would be the right fit for our company. The sign-up and implementation process was incredibly straightforward, making the transition smooth and stress-free. The platform itself is extremely user-friendly, with a clean, intuitive interface that has made it easy to get up and running quickly. A special mention has to go to our onboarding specialist, [sensitive content hidden] , who has been absolutely fantastic throughout the entire process. [sensitive content hidden] is patient, knowledgeable, approachable, and always happy to answer my questions. Her support made a real difference and ensured I felt confident every step of the way. Overall, we couldn't be happier with our decision. It's an excellent platform backed by exceptional customer service, and we would highly recommend it to any organisation looking for an easy-to-use, well-designed HR solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HR Partner was one of 3 platforms we had demonstrations of, and this one stood out as a clear favourite for ease of use and excellent customer support. #### Cons There is nothing at all to date that I could say is a con. There are no downsides to this HR platform. #### Reasons for choosing HR Partner HR Partner looked easy to use and a perfect fit for our Company --- ### HRPartner review - Overall rating: 5/5 - Reviewer: Jayne T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with the system overall when considering the cost and ease of use. Staff like the user friendliness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The staff are very helpful, responsive and accommodating. The system is intuitive for staff and offers a lot of customisable features. The cost is competitive. #### Cons There are limitations on its ability to do more complex operations and work arounds can be needed. It is only suitable for a small team. #### Reasons for choosing HR Partner More features were included. Portal was good. --- ### Overall a good HR hub! - Overall rating: 5/5 - Reviewer: April I. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really like how this program can house multiple types of employee data for HR. I'm able to include all time off types (including custom days), house training data, and employee title/pay history. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the fact that employees have access to their HR data and can enter their requests for time off. Then I'm able to set certain people who are authorized to approve or deny that time off, so I'm not solely responsible for seeking approval from the correct person. #### Cons The creation of reports in HR Partner for utilizing the data is somewhat confusing. I know the data I need but I'm not always able to create a report to get that data out in a way I can utilize it. --- ### The Best HR Platform for Small Teams - Overall rating: 5/5 - Reviewer: Alberto O. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we are a team of 15-17 team members at a time and this brought a lot of organizational structure to our team. From hiring, to PTO requests, to org chart, and any other HR process is extremely intuitive to manage and handle in HR Partner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to handle many if not all of the HR processes that our team would need. Also, it is very user friendly. I also find the user portal management easy to manage. #### Cons I would love to see a better mobile app/version of the platform. I haven't used it in a few months but from what I recall the experience could be better. #### Vendor response Hi Alberto, Thanks for your review. We wanted to let you know about a recent update to HR Partner. We've made some big improvements to the mobile experience, and HR Partner is now fully mobile optimized across the Admin Portal, Employee Self Service Portal, and Job Boards. That means admins, employees, and candidates can all use HR Partner much more easily on their phones or tablets, without missing out on any functionality. You can also save HR Partner to your mobile device for an app-like experience, and the details on how to do that are in the link below. https://blog.hrpartner.io/hr-partner-is-now-fully-mobile-optimized/ Replied July 2026 --- ### Good for your HR needs - Overall rating: 4/5 - Reviewer: Eric B. - Verified reviewer: Yes - Industry: Design - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we are very happy with HR partner. We have been using it for almost a year and while it was a bit of a learning curve, it has made things easy for a team of about 36 employees. I cannot stress enough how much a mobile application would drastically improve the experience of HR Partner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, lots of features! For the money, it is a very good platform for all business sizes. We have around 40 employees and this has made life for us much more simple! #### Cons No mobile app, this would drastically change things for the better with HR Partner!! I believe if an app was offered, more people would make the switch to this platform. #### Vendor response Hi Eric, Thanks for your feedback. We wanted to let you know about a recent update to HR Partner. We've made some big improvements to the mobile experience, and HR Partner is now fully mobile optimized across the Admin Portal, Employee Self Service Portal, and Job Boards. That means admins, employees, and candidates can all use HR Partner much more easily on their phones or tablets, without missing out on any functionality. You can also save HR Partner to your mobile device for an app-like experience, and the details on how to do that are in the link below. https://blog.hrpartner.io/hr-partner-is-now-fully-mobile-optimized/ Replied July 2026 --- ### CSPM Consultancy Review - Overall rating: 5/5 - Reviewer: Angie S. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, Cara is also fantastic contact with quick response times and always available to assist with any queries with operational use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having worked previously for a company that used paper files for all personnel information, HR Partner is a breath of fresh air. The easy to use program stream lines all personal records which makes accessing, storing and retrieving simple and efficient. #### Cons Not being able to link our finance information to the program so all data is then consolidated in one place. --- ### HR Partner System Review - Overall rating: 5/5 - Reviewer: Jess R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have used HR Partner for several years now and have had an overall positive experience. When we initially onboarded the system the HR Partner team were very helpful and were willing to answer all our questions quickly, however since the system is intuitive we no longer need to do this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The website it very easy and intuitive to use, making it easy for our whole team to understand and get along with. We use it a lot for booking and monitoring leave and storing documents for staff. We've started to use it more recently- for document signing and recruitment which makes processes more smooth. #### Cons There isn't anything we particularly dislike about the system. There are lots of features but we don't utilize all of them. --- ### Good value, easy to use and comprehensive - Overall rating: 5/5 - Reviewer: James L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great customer support, does what we wanted and needed as a scale up business and is good value for money #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and covers what we need. If i have any questions the team are always quick to respond and helpful. #### Cons Holiday balances is a bit challenging with bespoke arrangements, but the support team sorted it out quickly --- ### Great software for managing all the tasks that go with employing people - Overall rating: 5/5 - Reviewer: Michael R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Cant say enough about it. Well worth the investment. Streamlines everything right from the point of hire through to termination. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is just a great program. Makes managing people much easier with everything you need in the one place #### Cons There is honestly nothing that I can say I do not like about this software. Feature rich and ease of use. Some things have a learning curve when yo do it for the first time but that’s about it. --- ### Business Productivity increased - Overall rating: 5/5 - Reviewer: Dylan L. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There has been a recent rise in productivity among the company while integrating HR partner into the workforce. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Made it much more ease of management for online integration with our business and better quality of services for customers. #### Cons Nothing major comes to mind there are some things that were tricky at first but overall it seems rather easy to use. --- ### Suits us perfectly - Overall rating: 4/5 - Reviewer: Brooke T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We all really enjoy it, Everyone can see when people are taking time off. Managers can take more control by knowing and approving the leave without no one getting lost in the loop and they can easily find HR forms or questions about employees are all written there for them to find themselves. It look a while to set up but it has helped me immensely take a lot off my plate and added the aspect of working from home a lot easier #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that its all in one spot and I can be anywhere and can still check this, I do get a lot less questions as most of them can find answers to their questions by themselves instead of harassing me. The timeclock feature has been very handy for our casuals that work odd hours that way they can clock in and out where they are done. I also like the checklists so that I can create something once and then assign them to employees or managers and they know what they need to do for certain tasks written right there in front of them. Every time I had a question it always got answered pretty quickly so that I was able to figure it out and keep going with setting the program up #### Cons It's a bit to set up so you need the time, I was very time poor at the beginning but I knew this would help me once I had it set up it was just moving everything across the platform. Sometimes the leave accruals aren't always correct and I still have to do a bit of updating in Xero with leave. I would also say some of the subjects on the side can be a bit confusing - I do have to keep re teaching the managers where things are #### Reasons for choosing HR Partner It had more features and we were able to have more of a HR system instead of just a leave system --- ### Best HR software, from recruiting to onboarding to managing - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart. #### Cons The software integrates with some payroll providers but not ours unfortunately. #### Vendor response Hey Kevin, How great to hear that our platform has been problem solving for you! I love that you find the system easy to use and intuitive too. Our developers put a lot of thought into making the system consistent in all areas to ensure that this is the case. We're always looking to broaden the list of payroll providers we integrate with. Make sure you've told a member of the team who your provider is so that they're in the mix! Best, Cara Replied January 2023 --- ### Comprehensive HRMS Portal - Overall rating: 4/5 - Reviewer: Vaidevi J. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered HR Partner is an excellent HRMS system with all the necessary tools for managing employee databases, streamlining the hiring process, and onboarding employees. It offers a comprehensive suite of features, from expense claims to leave management. There is no doubt that HR Partner is an invaluable tool for any organization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The importance of having a good HR tool for running a company cannot be overstated, which is why HR Partner was the perfect choice for us.HR Partner's user interface and organization are of the highest quality. Additionally , it is great to have the ability to electronically sign documents in the portal, as well as store records of documents and files. #### Cons Nothing too special, except maybe an online chat feature to get in touch with their customer service team could be improved. #### Vendor response Hey there Vaidevi! Thank you so much for the lovely review! It certainly sounds like you're really making the most of HR Partner, using many modules to ensure you reap the benefits! I'm sorry to hear that you'd like a better way of reaching our Customer Success Team. Please reach out to us with any suggestions on support@hrpartner.io because we truly pride ourselves on the level of support we provide. We look forward to hearing from you! Best, Cara Replied January 2023 --- ### HRPartner is really good - Overall rating: 4/5 - Reviewer: Shaun B. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - I was looking for software that will help us track paid time off (leave) and I found software that can help us with dozens of other HR needs that I didn't realize we needed including recruitment (job postings, integration with Glassdoor, etc.), employee documentation, sick day tracking, org charts, onboarding/termination checklists, online employee requests, pay scale tracking, position and location tracking, and much more. - The customer service has been absolutely fantastic. Seriously fantastic. They have representatives around the world that can help companies in any time zone. We are in the Eastern (USA) time zone and I have had help from Australia early in the morning and Alaska later in the day. Responses always come in a few seconds. - They are open and very quick to fulfill feature requests. I don't know if I just have good ideas, or if HRPartner is just one of the most effective development teams I have seen in years, but I have requested half a dozen changes and every single one has been added except one. The last one was a timeclock module, and they have said that they are building one that should be rolled out in the next few weeks. Based on their track record, I have no doubt it will be added. - I can tell that the HRPartner team is not huge. I have chatted directly with the CEO. But in this case, that seems like a good thing. It makes them very nimble and able to provide great service and to meet my needs quickly. #### Cons - The software/website is fairly new which means that many features are coming soon. - Some nice-to-have features are still pending. - There are limited integrations: only one payroll integration (Xero) and only one recruiting integration (Glassdoor) --- ### HR Partner helped us scale from 50 to 500 employees - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for our team to get started using it right away. Not to mention their customer support is top notch! They really care about their users. #### Cons Not quite there as an all in one HRIS and recruitment software when it comes to feature set. But they are improving on this all the time coming out with new features. --- ### HR Management Platform - Overall rating: 4/5 - Reviewer: Toni W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros HR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support. #### Cons The only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these. --- ### Good software, affordable - Overall rating: 4/5 - Reviewer: Violaine P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the onboarding is good, and the customer service is very friendly #### Cons the recruitment and application tracking could be much better --- ### HR Partner Review - Overall rating: 5/5 - Reviewer: Becky S. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered HR Partner offers employers the opportunity to support staff by creating a personal document file and thereby saving critical time used to search for documents - in addition to many other support functions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The strength of the product lies not only in the layout and comprehensive solution it offers but in the exceptional online support offered by competent and extremely well-informed staff. #### Cons In the time we have used the program, we have not identified a gap. #### Vendor response Ah Becky, you're making us blush! What lovely words!! Thank you very much for taking the time to write this review, we appreciate it! Best, Cara Replied January 2023 --- ### Great for HR - Overall rating: 5/5 - Reviewer: Otto S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! We have explored other options and returned to HR Partner and decided to integrate HR Partner as a key platform for HR. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The onboarding process and the HR Partner team's support were great! #### Cons The user interface feel and look is a bit dated. Nevertheless, this doesn't take away from the features and usability of HR Partner. --- ### Thoughts after 9 months of use - Overall rating: 4/5 - Reviewer: Hugh B. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Good, it was a worthwhile investment and whilst not perfect is good value. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Really glad we invested in this, proved very useful for moving our HR records away from paper, made recruitment and onboarding much easier to manage and enabled staff to remotely request leave, log sickness, accidents. There are other facilities that we plan to use. Helpdesk very prompt in replying to queries and sorting issues out. Open to suggestions. #### Cons Chose not to use the timesheets facility as not flexible enough for our requirements, which is a shame. #### Reasons for choosing HR Partner Overall seemed best option. --- ### Top Tier HR Management Software - Overall rating: 5/5 - Reviewer: Rachel W. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered The support has been amazing. the team are very quick to respond to any questions. Overall I am support happy we picked HR Partner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is extremely easy to use and manage, which made implementing it to the whole team a quick and easy process. #### Cons The only con would be that i wish the dashboard is more customisable, but I believe that is being looked into. #### Reasons for switching to HR Partner Didn't do what we were told it could do and was hard to use. --- ### Great standard tool that is developing into more - Overall rating: 4/5 - Reviewer: Bryce H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the product has been good. For what we need it is slightly lacking, but for the price we paid (one time fee through AppSumo) it's a tool we'll continue to grow into and grow with over the years. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I especially like the profiles & the ability to onboard. While there are some features lacking on the onboarding, it is still a very solid product that is improving it's ability to onboard new employees. #### Cons The reporting structure and recruitment were my least favorite pieces. Not only was there a lot of difficulties getting people assigned correctly (including separating the values of admin profiles vs employee profiles) but the recruiting integrations did not work well. We saw a significant (nearly 80% decrease) in postings made through HRPartner vs natively to Indeed. #### Reasons for choosing HR Partner One time fee from AppSumo ## More reviews [Next reviews](https://www.softwareadvice.com/hr/hr-partner-profile/reviews/?page=2) --- HR Partner Reviews, Pros and Cons - 2026 Software Advice