Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Ease of use, training, customer service, value for money"
"tracking employees progress, project management tool and scheduling"
"Highly customizeable All in one solution recruitment, employee maintenance, offboarding Work flow automates some processes saving time"
Cons
"Some of the move involved features can be a bit complicated."
"The customer support is none existence! and the funny thing I used this software while working for MATRIX!!! "
"there is only one Cons which we felt while suugesting to for friends was imitation for only larger organizations, Small Medium will not INclude. "
HRMatrix Reviews
Filter by:
December 2017
Brenda from Rockville Volunteer Fire Department
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2017
Great Customer Support
Paperless process, automated workflows, cloud based solution, saves administrative time!
Pros
Highly customizeable All in one solution recruitment, employee maintenance, offboarding Work flow automates some processes saving time
Cons
Not always intuitive. User guide is not comprehensive enough to cover some issues. However, I will say that I'm customizing for firehouse usage--not your standard HR environment. It's very flexible but some of our customizations mean the user guide isn't always helpful. Customer support has been fantastic though.
May 2017
Rodger from South Hills Dental
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2017
Fantastic Potential
Pros
Customizable to our business Great customer support Easy to use employee interfaces Outstanding for organizational communication I test drove no fewer than 10 HRMS on my way to settling on Orblogic. Gary and his team provide terrific training, are completely accessible, and are eager to help. Part of my interest in this program is it is new to the market, and therefor our organization can grow with the program, which was exciting to me. This will soon be the industry standard HRMS.
Cons
Some of the move involved features can be a bit complicated.
December 2018
Einav from Iforex
Company Size: 1,001-5,000 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source
Ease-of-use
5.0
Customer support
1.0
Functionality
3.0
December 2018
Not a bad software but horrible customer support
Pros
Relatively easy to learn the functionalities and nice options to register and manage most of your human resources needs in any size company.
Cons
The customer support is none existence! and the funny thing I used this software while working for MATRIX!!!
December 2014
Shamsul from Inteleglobe Inc
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2014
Great Human Resource Management Product in a Budget
As a growing professional services organization we needed a Human Resources solution that can meet our needs at this time and future. HRMatrix met our needs to manage our employees, projects , planning, accounting and human resource requirements. Most of the modules already comes with with all necessary tools that we needed to manage our day to day resource management for consultants in different locations. In addition, when we needed a custom module specifically needed for our business model, HRMatrix support team was very helpful to come up with the right solution. Since the product is hosted in the cloud, we did not have adhere the extra cost of hosting by our selves. The initial training we received from HRMatrix support was very helpful for our Human Resource and accounting teams to start using the product and structure the organization and projects properly. HRMatrix workflow interface was easy to use for our non technical staff but does require some setup and training to properly setup the product. While experiencing some issues, HRMatrix support was very responsive with quick resolution.
January 2017
Deborah from Unique Indoor Comfort
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Excellent experience so far
This is our company's first venture into HR software and after much research, we decided to go with OrbLogic. Rep came out to meet with us personally and gave us a great demo on all the features that come with the program. It's a very exciting and dynamic environment and we're in the process of web training with a live person, and rep! Great customer service, excellent value, and the company is very responsive to new suggestions. Nice job!
Pros
Ease of use, training, customer service, value for money
Cons
Nothing so far!
April 2018
Lavanya from Taashee Linux Services
Company Size: 51-200 employees
Time Used: Less than 12 months
Review Source
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
April 2018
Good and Best Product for right CRM solution
Pros
We are very satisified with asset matrix , In simple words customer relationship management or CRM is designed to optimize our business interactions of our customer very high capabilites and Featrues 24Hrs support
Cons
there is only one Cons which we felt while suugesting to for friends was imitation for only larger organizations, Small Medium will not INclude.
December 2014
Bud from EXE LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
December 2014
Great Product for the HR Team
This is a great product for HR. We are an expanding company and needed a cost effective way to begin capturing our HRIS information. We went right from spreadheets to HR Matrix. The interactive org charts are great! We were up and running in short order. The sales team listened to our needs and gave us a packaged solution that custom fit. Easy to set up and change on our own..... We do not need IT to change screens! Did not use their payroll module. Hoping they add FMLA and benefits. Product is stable and is easy for our employees to navigate. Just starting to use OrbBook. Thank you OrbLogic!
December 2014
Zahoor from Teen Living Program Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2014
Controller/Director of Finance
The product is simple and precise for HR. No tons of data to manage and complicated worksheets. Outstanding customer support, we went live in a few days. Easy data management, adding fields are very easy. Sales team listened to our need s and gave us the quick and sincere answers that we needed. Technical support team has provided to the solutions to what is not in application and promised improvement in the next release.
March 2016
Emma from Amirit Technologies Inc.
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2016
Great Service
Our company has been using HR Matrix for a few months now. There were a few bumps in the road, but thanks to the fast responsive customer service we received, everything was corrected smoothly. The system now works exactly as we imagined it would, and if there is ever any need for a change, we know they will work with us to provide the best product for our needs.

Response from Orblogic
Replied March 2016
Thanks Emma and appreciate it.
March 2016
Luke from M&D Construction Company
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
March 2016
Great product and better support staff!
Pros: Adaptable to most any type of business/industry Staff willing and able to help. Knowledgeable of their product and even able to make custom tweaks/changes to better fit a specific need or want Price point is very reasonable as well Cons: ......

Response from Orblogic
Replied March 2016
Thanks Luke, appreciate it.
December 2014
shafiq from Financiers & Investors, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
December 2014
Great Software for Human Resource Management
"Orblogic provided us excellent solution to manage our HR operations. It covers most of HR capabilities that we need here. Solution is easy to use. We certainly recommend this solution to others. This solution not only mange employee related data but also has well defined workflow to manage employees."
December 2014
Maliha from Automotive
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
December 2014
ORBLOGIC
Orblogic HRMatrix helped us managing our HR functions. Solution is easy to use with out long training sessions for everyone in the organization. Sales and support team is excellent. It also helped us streamlining our HR workflow. We certainly recommend this to others.
February 2016
Kaylie from Argo Energy, LLC
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2016
HRMatrix is an amazing product!
Gary, Zehra and their team are wonderful to work with. They really made our HR System fit our company! Thank you Orblogic!

Response from Orblogic
Replied February 2016
Thanks Kaylie, appreciate your feedback.
August 2016
amjad from Radiology Reports Online
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2016
HR management software review- Orblogic
Very good HR mangement software, allows you to track employees work, perfrom performance reviews, allows you to keep employee schedules, manage their time, allows you to advertise for jobs, track interviews, do a lot more
Pros
tracking employees progress, project management tool and scheduling
Cons
none