Great Customer Support

Paperless process, automated workflows, cloud based solution, saves administrative time!

Pros

Highly customizeable All in one solution recruitment, employee maintenance, offboarding Work flow automates some processes saving time

Cons

Not always intuitive. User guide is not comprehensive enough to cover some issues. However, I will say that I'm customizing for firehouse usage--not your standard HR environment. It's very flexible but some of our customizations mean the user guide isn't always helpful. Customer support has been fantastic though.

Fantastic Potential

Pros

Customizable to our business Great customer support Easy to use employee interfaces Outstanding for organizational communication I test drove no fewer than 10 HRMS on my way to settling on Orblogic. Gary and his team provide terrific training, are completely accessible, and are eager to help. Part of my interest in this program is it is new to the market, and therefor our organization can grow with the program, which was exciting to me. This will soon be the industry standard HRMS.

Cons

Some of the move involved features can be a bit complicated.

Great Human Resource Management Product in a Budget

As a growing professional services organization we needed a Human Resources solution that can meet our needs at this time and future. HRMatrix met our needs to manage our employees, projects , planning, accounting and human resource requirements. Most of the modules already comes with with all necessary tools that we needed to manage our day to day resource management for consultants in different locations. In addition, when we needed a custom module specifically needed for our business model, HRMatrix support team was very helpful to come up with the right solution. Since the product is hosted in the cloud, we did not have adhere the extra cost of hosting by our selves. The initial training we received from HRMatrix support was very helpful for our Human Resource and accounting teams to start using the product and structure the organization and projects properly. HRMatrix workflow interface was easy to use for our non technical staff but does require some setup and training to properly setup the product. While experiencing some issues, HRMatrix support was very responsive with quick resolution.

Not a bad software but horrible customer support

Pros

Relatively easy to learn the functionalities and nice options to register and manage most of your human resources needs in any size company.

Cons

The customer support is none existence! and the funny thing I used this software while working for MATRIX!!!

Excellent experience so far

This is our company's first venture into HR software and after much research, we decided to go with OrbLogic. Rep came out to meet with us personally and gave us a great demo on all the features that come with the program. It's a very exciting and dynamic environment and we're in the process of web training with a live person, and rep! Great customer service, excellent value, and the company is very responsive to new suggestions. Nice job!

Pros

Ease of use, training, customer service, value for money

Cons

Nothing so far!