Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.0 / 5
Interviewer.AI Reviews
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January 2021
James from The Growth Works
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Innovative and fast evolving
Lovely team, easy to use software.
Pros
We are regularly complimented on our innovative recruitment practices thanks to Interviewer.ai. The ability to rapidly screen candidates in such an intense job market is highly valuable, and we'bve saved days worth of management time not having to meet candidates that don't suit the role in terms of approach, attitude, experience or something else that isn't obvious from the CV. We appreciate not every candidate wants to do a video - we lose a few candidates this way - but this is definitely the way recruitment goes and I believe everyone should get comfortable that you may need to be video-ed as part of your professional life.
Cons
We lose candidates who dont want to do a video. We dont use the AI scoring much. Transcripts have many errors.
Reasons for Choosing Interviewer.AI
The team were responsive.
February 2021
Nikola from Tutlo Sp. z o.o.
Company Size: 51-200 employees
Industry: E-Learning
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
3.0
February 2021
Tutlo <> Interviewer.AI
In our company, the HR department focuses primarily on finding the best English teachers. We are a startup that is growing very fast - many clients join us every day, which is why our recruitment needs for language experts are very high. Fortunately, thanks to the Interviewer.AI platform, we were able to significantly accelerate and automate our main recruitment. Candidates are tested from many angles thanks to artificial intelligence, thanks to which we can immediately hire the best people for our company. This is a huge time-saver as plain CRM is not enough nowadays - especially with a large number of applications, where it is not possible to talk to each person individually and we all know each person is much more than just a CV. I believe it's a great tool for every company!
Pros
It's great that candidates can do videos whenever they want. It saves a lot of time for recruiters because we don't have to reschedule interviews if the candidate didn't show up. Also, the platform is very intuitive and easy to use.
Cons
It would be great if we could search for candidates in general not knowing in which recruitment he's in (for example often call to ask some questions and we don't know on which position he or she applied, so general search in all database would be great). We also miss email history with each candidate.
Reasons for Switching to Interviewer.AI
We wanted our recruitment much more automated

Response from Interviewer.AI
Replied February 2021
Thanks for the feedback Nikola. We are putting your feature request for candidate search in our product roadmap. Will update you once it's ready.
March 2021
Beena from August One Pte Ltd
Company Size: 2-10 employees
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
March 2021
Beena
Pros
The video interviews and the first round of analysis of the candidates
Cons
There is no feature to create reports on the candidates analysis and to export into excel. This would make it a really handy tool when analyzing candidates.
January 2021
Solomon from SISOL LABOUR PROJECTS
Company Size: 2-10 employees
Industry: Human Resources
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
User review
I enjoy the system. It is important for my business and I really see value in the on demand interview functionality.
Pros
I like the speed of support and functionality in that it makes recruitment easy and helps in reducing candidates screening time. My favourite feature is the on demand video interviews. I get to meet the candidates before the actual interview
Cons
I don’t like the fact that when you refer a candidate to your client or hiring manager there is links to developer company. I suggest that they remove that all together and leave the logo. As a recruitment agency this become a problem and clients feel they are forced to subscribe to something they don’t know. Job applicants saved on the system should be used as potential candidates in new jobs if they qualify. I suggest that the system should suggest candidates already on the system for new job opportunities.
Reasons for Choosing Interviewer.AI
It contained functionalities we needed to pivot our businesses and implement strategies.
June 2020
Fan from Nanyang Technological University
Company Size: 1,001-5,000 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Interview Coaching for NBS Postgraduate Students
We are solving an important element of solutions provided by a university career center: interview coaching. Traditionally this had been a tedious process where we had limited touch points with students through the few face-to-face workshops that we could organize in a year. With interviewer.ai it has enabled us reaching a large number of students with regular coaching practice and immediate feedback opportunities. It has been a great experience working with the interviewer.ai team as well on continuous improvement of the platform.
Pros
interviewer.ai is an easy-to-use platform that we adopted since end of 2019. It has enabled us a new way of coaching students their interview skills: on-demand interview coaching. We could easily integrate the platform with our existing process to train a large number of students on standardized virtual interview practices, as well as help students with specific needs on customized coaching. The platform continues to upgrade itself and has provided us with new features that would help us improve our offerings for our students.
Cons
The accuracy of AI text-to-speech recognition for non-native English speakers, as well as feedback for some other AI parameters could still improve to provide more consistent insights for candidates based on AI scores provided by the platform.

Response from Interviewer.AI
Replied June 2020
Thank you Yang Fan. It has been a great pleasure working with you to bring this product to your students at Nanyang Business School.
January 2021
Kumaresan from Hydroleap
Company Size: 11-50 employees
Industry: Environmental Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2021
Excellent and User-friendly app
I am reducing the time taken for the entire hiring cycle and having to pore through many resumes. The resume scoring offers me this feature and also I am also benefitting from the workmap assessment (how much of the candidate's characteristics matches with what the role should have) and the video scoring where I am able to see the candidates through video and observe their nuances and body language as well as their preparedness. I really enjoy using the app.
Pros
I like the video interview feature as well as the various assessments the app offers - resume scoring, workmap assessment and video scoring. It is easy to integrate with my current hiring practices and platform and best of all, it is very easy to set up and use.
Cons
Currently I like almost all aspects of it but what could be improved is the voice to word translation as there are still some errors in there and when I cannot make sense of the sentences I have to listen to the audio file. But this is a minor issue.
Reasons for Choosing Interviewer.AI
I am currently using LinkedIn as my primary tool for hiring and the Interviewer AI app is very complementary to it.
June 2020
Mark from Pureland Global Venture
Company Size: 2-10 employees
Industry: Venture Capital & Private Equity
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
June 2020
A great solution on the raise
Pros
For a small size company, it is exceptional! Given we do not have an HR function, hiring interns and juniors always takes too much time in terms of administration and time. Now with Interviewer.ai, i can customize the questions and have a chance to listen to everyone. It is great because we won't be missing out good candidate. Also post-interview, the AI does the ranking to a reasonable level, so it helps to arrange the candidate in an efficient manner. With very easy to use acceptance and rejection function for us. I would recommend any small size business to take a look.
Cons
Currently, given they are still at the earlier stage, the AI needs to be improved and also would be good to have more functions and filters.
Reasons for Choosing Interviewer.AI
It does everything we need at a good price.

Response from Interviewer.AI
Replied June 2020
Thanks Mark. We will work on the features and Artificial Intelligence (AI) assessments. We are probably one of the only platforms out there that is measuring competencies and transparently sharing how the AI scores them. We will work harder.
March 2021
Prakash from 9 Yards Innovation
Company Size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
March 2021
Great tool with a variety of metrics
Pros
Ample metrics that can be used to better evaluate candidates on top of the video interviews
Cons
There could be an option to pick and choose the crucial metrics relevant to the individual organization.
June 2020

Aurélie from Absolute Internship
Company Size: 11-50 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Great Product to save time!
Pros
Very user friendly Quick to set up Very fast customer service / support High quality videos with lots of personalisation possible
Cons
So far I am not sure, we have been using the software for a month and I can feel the efficiency improving!

Response from Interviewer.AI
Replied June 2020
Thanks Aurelie for the wonderful review. Appreciate it!
August 2020
Anonymous
Company Size: 10,000+ employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2020
Interviewer.AI attempting to accelerate hiring decisions
Mixed experiences while use that to find a new job in this pandemic. Helpful but not up to the promises.
Pros
- For hiring manager it helps screen ghost candidates and and robot resume submitters automatically - Nice integration with LInkedIn to save time entering candidate information - Intimate connection between students and coach (1-1) especially useful in this pandemic
Cons
- The premise is flawed, it is unclear the "AI" is fair or not... - Great candidates may have a bad resume... better meet them in person, unless companies opt for a low false positive rate of hiring. - Advertising images on the front page is quite insulting showing candidates photos which is unfair for physically unatrractive candidates
April 2021
Mohamed from ITV Networks Foundation
Company Size: 11-50 employees
Industry: Broadcast Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Brilliant Product - I rate it 10 out of 10
It saves me a lot of time. If we had to do manually what Interviewer.ai does automatically then it would cost us 10 x the monthly cost of the software
Pros
I found the product very easy to use. It was intuitive and does what it says. Very cost effective Saves a lot of time. This product will pay for itself in one month.
Cons
There is nothing to dislike. It works as advertised.
Reasons for Choosing Interviewer.AI
Not applicable. I did not compare to other products. I liked what I saw and bought it.

Response from Interviewer.AI
Replied April 2021
Dear Mohamed, Thank you for your words of appreciation. Look forward to a long-term partnership.
June 2020
William from SUSS
Company Size: 501-1,000 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
4.0
June 2020
Training of Students for Video Interviews
Pros
The format and questions are easily customized. The AI was able to give good feedback on students' performance/behaviours during the video. The scorer's comments were also translated into pretty detailed and accurate feedback.
Cons
Nothing to not like. However may be good, especially when used for training purposes, that the subject be able to score themselves before instructor score them. Also perhaps some sort of peer scoring, of course with the appropriation permissions and safeguards

Response from Interviewer.AI
Replied June 2020
Thanks William. Look forward to a longterm partnership together.