All Jibble Reviews

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User Profile

May

Verified reviewer

Computer Software

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Simple, efficient and good value for your money

Easier way to log in hours for different clients and track improvement of workflows.

PROS

Jibble allows you to create a team and create clients, which for our business, being able to log in hours for each specific client is crucial and huge help for billing, estimating workflow success and improving and optimizing workflow strategies. Being able to know how many hours we've spent in a certain project is essential for our improvement as a tech team. I like that we can also see weekly summary, edit and allocate to a specific client. We use Slack a lot and I love that you can log in and out from slack directly, you don't even need to open Jibble. Super efficient and easy to use.

CONS

The only think I haven't found yet is the ability to create a project your team is spending hours on. So far, I have done it using the client tool, I create a 'client' for every project that is owned by our company and then have the team log their hours there, but it would be nice if you can actually create projects as easy as you can create clients and log in hours in. Not being able to merge team members is a little bit frustrating (one of my team members created a team member using another email account and it appears as an extra team member) so I tried to merge them, into the same member profile but you can't.

Vendor Response

Great to hear that Jibble is helping your business, May! We are always working on our product and a project management feature/power-up is something on our long term roadmap, so make sure to check our updates once in a while. Regarding your feedback on merging team members, I've shared that with the development team so that they are aware that you're seeking this feature.

Replied December 2017

User Profile

David

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2018

Helping me get the most from my team and ROI on my projects

Overall pleased with the tool. The engagement from the team is high as the tool is easy to use and integrates with our IM client. The real time notifications has helped me keep team members on the priority tasks and reports has let me see which projects are time stinks or not delivering good ROI and where team members are losing time.

PROS

The webapp interface is nice to use and they have some useful integrations making it even easier - switch tasks during a slack conversation. Being able to see what my full team, especially remote workers, are working on in real time and also in historical reports is very helpful. Seeing how much a project cost in developers time when multiple members of the team contributed is so much easier. Support is just a chat message or email away and everyone has been really helpful even taking on feature requests.

CONS

Isn't quite as flexible as we'd like so as we are trying to use it in a slightly different way than intended we have encountered some issues. For example we want to switch the tasks that our developers can say they are working on each sprint but deleting old tasks removes them from the historical reporting. Jibble say they are working on a solution to this but for now we just keep adding tasks and have tried to be more generic with the listings to avoid clutter. No Jira integration means we have to list the tasks manually - again something that Jibble may solve when they launch their api.

Vendor Response

Hi David, Thank you for your honest review! This great feedback for the product team to continue building great features. Regarding your usage of activities, this feature has been released a few weeks ago actually! You can "disable/archive" activities now so they can't be used, but still show up in your reporting. More about that here: https://help.jibble.io/power-ups/activity-tracking/how-to-disable-activities-or-clients-from-being-used. All the best, - The Jibble Team

Replied August 2018

Jason

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Jibble has been amazing

It has been amazing

PROS

It's user-friendly and has great customer service and UI

CONS

It's paid version for few important features

User Profile

Cydney

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2019

Need an attendance and time tracker for a small team? Look no further!

It used to be hard to keep track of where our team was spending the most time. What were our most productive timeframes? What was taking up too much time with very little ROI? I love that Jibble allows us to be able to clock in for specific projects or tasks. It was like saying goodbye to time wasted!

PROS

I love that Jibble can easily be integrated with our team's communication platform, Slack, so we can clock in remotely and on mobile. Talk about working from anywhere and everywhere, productively!

CONS

I don't think it's user-friendly for those who don't come from a tech background or are used to positions where you have multiple systems to keep track of daily.

Vendor Response

Hi Cydney, Thanks for your honest feedback. I was thrilled to read that Jibble adds significant value to your team's productivity! At the same time I understand your concerns on usability which is something high on our improvements list :). I'm curious as to why you rated our support & overall quality a bit lower though, is there anything specific you believe we can improve on?

Replied May 2019

Srikanth Reddy

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A must have for remove work management

PROS

Jibble is easy to setup and integrate with both Slack and MS Teams. Tracking time is a lot easier while doing the work as opposed to filling a timesheet as an afterthought which is both time-consuming and frustrating. Leave and TIme-off management has made it easier to keep track of preplanned leaves. Jibble has simplified our payroll process as we share the timesheets directly to our finance team for salary processing. Overall, Jibble is one such tool which has become irreplicable in our day to day operations.

CONS

While the features in the free version are generous and sufficient for most startups, the upgrades costs are high. Apart, from that Jibble's features work great for our daily time management.

Reason for choosing Jibble

Easy to deploy, simple pricing and integration with Slack and MS Teams.

James Alvin

Legal Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Amazing Jibble

It was a great and amazing tool to track our daily activities.

PROS

What I like about Jibble is that it's a very user-friendly tool and very easy to navigate.

CONS

Sometimes it's not responding properly but it may be caused by an internet connection.

Marie Joy

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2023

Jibble Review

PROS

Time and location trackng. We can extract reports for payroll use.You can view from dashboard who is in or out

CONS

Customer service support - not very efficient with response times.

Cindy

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

Excellent time tracker

This app helps me keep track of the employees hours for payroll purposes. It eliminates the question of when someone clocked in and left for breaks, and for the day.

PROS

I love how easy this is for everyone to use. It is quite simple and user friendly for all ages.

CONS

None that I can think of. This product does exactly what I need it to do.

Reason for choosing Jibble

Ease of useAvailability to my staff

Princess

Outsourcing/Offshoring, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

A One-Stop Shop for All Your Freelance Needs

Positive

PROS

The mobile app is very well-designed and easy to use.

CONS

The Jibble mobile app is pretty great, but it could be even better. For example, it doesn't have all of the same features as the web app, and it can be a bit slow at times. Overall, though, it's a solid app that I would recommend.

Iván

Verified reviewer

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2023

A feedback of Jibble by a Remote Firmware Developer.

Well, I am a remote worker, so In order to start my day I open Jibble and set with my project that I am working, in case that I have a break I turn off or when I finish my day I do also. In case that I forgot to turn on or off in the platform I use to adjust the time.

PROS

-The flexibility to use the sorfware.-The flexibility in case that you forget to start your day in the system (It happens more that often not only for me but also fo the rest of my collegues) you can set the time behind or when you forget to close too.

CONS

-That flexibility of change the time when you forgot to open or finish your journey you could abuse of that so it is important that have layer of control.

João

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2020

Good for Clocking In/out Business Team Tracking, not as good for Project Milestones

Simply measuring my hours. Ideally, I could measure projects milestones as well(but based on my next responses you will see why I do not).

PROS

The fact I can see weekly, monthly and that I can edit my clock-ins and outs.

CONS

The fact that it has to be sync. with google time. Not entirely sure what happens, but sometimes I press I clock-in on the phone and it just does not. No register stays on the phone. I believe it might be due to wireless connection though, yet no warning is given on the mobile application, at least that I am aware of.

Reasons for switching to Jibble

I did not entirely. I still rather use that software to measure my projects at home. Your software is not as agile as theirs. I feel I can be way faster and more specific to my milestones and have those milestones associated with the time I spend on them in a more intuitive way. Though at work I use clockify, because it is the software that is used at work. I believe for teams Clocklify is not as good, to keep tracking of what the employees edit or not, compared to your software.

Vendor Response

Hi Jo?o, Thanks for leaving a review! Jibble doesn't have project milestones which is typical for a Project Management app which we are not but we are glad that it serves the purpose for your time tracking. For the mobile app issue, kindly reach out to our support team via email (help@jibble.io) or via in-app chat. Internet connection plays a big role in the mobile app's performance but we have to check the root cause of any issues that you may encounter so please do reach out to our support team whenever you encounter any trouble. -Jibble Team

Replied April 2020

Dominik

Architecture & Planning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Simply and general

In general very positive. Just keep on going and continue with a good spirit.

PROS

Simplicity and offering options which are just needed.

CONS

Lack of fully customized timesheets (working with Excel). They are sometimes required by our customers.

Reasons for switching to Jibble

It was not good enough and mobile support was very poor.

Vendor Response

Hi Dominik, thank you so much for your feedback. We are very glad to know you enjoy using Jibble. We are continuously working on making the timesheet reports better.

Replied June 2022

Joy

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Jibble Customer Satisfaction Review

Overall experience is good, really it is. not perfect, but it has remain very useful.

PROS

its so flexible to use, the mobility makes it very interesting. I like the fact that employees can log in wherever they are, without having to go to a particular spot in the office

CONS

it does not load quickly times, and miss face recognitions, confusing one person for another

Reason for choosing Jibble

Cause it was easy to deploy and integrate into what I currently have and I can use a free version till I need to increase staff strenght.

Vendor Response

Hi Joy, thanks for your feedback. Please make sure to report these concerns to support@jibble.io. Thanks!

Replied April 2022

Jennifer Love

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2022

Fabulous website/app for tracking time and project management

Our payroll is much more accurate with our Jibble timesheets, and so is our client billing - we don't end up missing out on income due to lack of detail in timesheets. I did have a bad experience with customer service. I added my personal (non-business) payment info 2 days before my trial was up, hoping to pay for the monthly service personally so I could show upper management that the software was worth the investment. That day my card was charged for the full annual payment. When I contacted customer service, I was given the run-around, asked to submit "screenshots" for "proof" that the website said 2 days left in my trial and that I hadn't picked the annual plan, and told that I agreed to the full year's payment up front. Once I sent the proof, the representative said she would talk to her manager and get back to me. It's been over a month and I never heard back, and I had to eat that entire year's payment. That was very frustrating.

PROS

It's simple to use, easy to learn, and quick and painless to implement in our office. Everyone got on board quickly! The management loves the detailed notes about time spent on each project.

CONS

We wish labeling projects were easier. For example, we have different areas of our business, and it would be nice to be able to label a project "area 1" and also have the client name without having to create a "client name area 1" project for every single client we have. We have clients that cross areas and we'd rather be able to keep the client names consistent and be able to apply labels within that client name/project. We also hope for more customizable timesheet exporting. The raw data as exported isn't appropriate for submitting to upper management, and requires formatting and editing. It's also strange that when you choose "include detailed notes from time entries" that it comes on a different sheet in the workbook that needs to be cut, pasted, and then matched with the appropriate time entry - that's a huge time waster for us.

Weldon

Farming, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2019

Excellent product

Really like that my employees can Jibble in/out from the job site. It seems they more readily keep track of their time this way rather than on a paper time card. I also like the fact that at payroll time I can just log in and see all the times without having to collect time cards.

PROS

-Ease of use -Simple to edit Jibble in/out when needed -Aesthetics

CONS

It would be nice to have a place where I could make a list of jobs or projects and where employees could pick what they would like to do and then check them off without the need to assign those jobs or projects to a specific employee.

Reason for choosing Jibble

Price

Vendor Response

Hi Weldon, Thanks for the 5 stars! We appreciate your feedback but it looks like it's leaning more towards a project management feature. I can see the value in that though it is not on our roadmap. I'll put that in our feature request list for now. Glad that JIbble helped you manage your team's time and attendance efficiently! - Jibble Team

Replied August 2019

Nicky

Veterinary, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A good product for our needs

I have found that Jibble really makes it much easier to manage my staff's working hours and with the facial recognition feature there is no question about who was there or not. As said above, the cost escalates from the basic cost as soon as you start using the features, but as a boss who is not always on the salon floor, it keeps track very well for my needs.

PROS

This is easy to use for the staff, although they are forgetful sometimes. But then as admin, I can adjust as necessary. I use this as a non-negotiable tool to distribute pooled tips

CONS

The cost of the product mounts up quite quickly. If the feature exists, I haven't found how to enter leave hours into the system. Sometimes my staff take hours out of their annual leave for holidays off etc... I need to be able to incorporate this into the Jibble System. Presently I am doing this manually

Reason for choosing Jibble

Jibble met my needs as a small company better, and seemed good value for money, but as mentioned previously, costs build up.

Reasons for switching to Jibble

I switched from an app from the Apple app store, as it did not meet my needs like Jibble does.

Vendor Response

Hi Nicky! We are incredibly grateful that you took the time out to leave us this review. Leave Management is coming soon so hang in there. We are excited as much as you are! - Jibble Team

Replied August 2020

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2019

Great for small business time management

PROS

The ability to generate 'activities' that can be clocked in and out of is a great feature that allows us to understand where time is actually being spent, which we can then use to see if new processes are time-saving or not. The application overall is also very easy to use - there's very little setup or 'learning' time.

CONS

The mobile app for android has limited functionality, which means you have to use the web version for almost anything apart from clocking in & out. Access to a summary of total hours worked daily/this week, similar to the dashboard on the web version, would be a good improvement.

Vendor Response

We are incredibly grateful that you took the time to leave us an awesome review. It's great to know that Jibble played a major role in your team's efficiency. As we strive to improve our app further, we commit to keep it intuitive and user-friendly. Viewing of the timesheets and daily/weekly hours worked is already available in the mobile app (both iOS and Android) so please check it out. If you have other cool ideas that would be great for development, do reach out to our support team and we'll definitely look into it. - Jibble Team

Replied May 2019

Youngsook

Financial Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Track Time And Attendece Simply

Jibble is a great solution for time and attendance tracking but for small teams only.

PROS

Jibble offers a simple and efficient solution for time and attendance tracking. Its also facial recognition and GPS tracking for remote teams, along with an intuitive interface and integrations with other tools like Slack and Google Workspace.

CONS

Jibble's reporting capabilities are so limited compared to other time tracking tools. Its may not be meet your needs.

Abigail

Medical Devices, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE