--- title: "Lever Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lever. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lever is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/lever-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Lever](https://www.softwareadvice.com/hr/lever-profile/) / Lever Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/lever-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/lever-profile/alternatives/) # Lever User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 654 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 419 reviews (64%) - 4 stars: 193 reviews (30%) - 3 stars: 33 reviews (5%) - 2 stars: 5 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. - We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. - Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. ### Most mentioned cons - Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. - Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. - Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. ## Lever customer reviews Showing reviews 1-25 of 654 (page 1). ### Clean UI and solid for scale, but pricey and not great support - Overall rating: 4/5 - Reviewer: Samanta J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. Lever solved the core problem of centralizing candidate data and hiring activity in 1 place, which immediately reduced coordination overhead. Having a single system made collaboration between recruiters and hiring managers much smoother, w/o constant back-and-forth or status updates. The built-in automations, particularly around follow-ups and routine tasks, removed a significant amount of admin work from the recruiting process. As a result, the team is more organized, spends less time managing processes, and more time on high-value work like candidate conversations and decision-making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how clean and intuitive the interface is. Onboarding time was minimal, which mattered bc we needed to move quickly, and the initial setup didn’t require much external support. Lever became a core ops tool for us and is used daily. The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. The LI integration works smoothly in practice, and the in-app support chat is useful for resolving small, tactical questions w/o slowing the team down. Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. #### Cons Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the relationship feel transactional rather than advisory. Pricing can also be a constraint for smaller or earlier-stage teams. While the core product is strong, some advanced capabilities, particularly around reporting, come at an additional cost that may not be accessible to all teams, like ours. Finally, the latest analytics layout is difficult to use in practice. Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. #### Reasons for choosing Lever Visibility over complexity - Lever’s UX surfaces the right information without overwhelming. --- ### Lever, easy to use, easy to collaborate - Overall rating: 5/5 - Reviewer: Cara D. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lever provided our team with a great degree of communication, whether that was internally or externally, which played a crucial role in our recruitment processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever was very compatible with our teams outside of HR and recruiting, hiring managers were easy to collaborate with through Lever's features and interface. Overall, Lever was easy to use, even for those who were not trained on the platform. #### Cons Lever comes with some quirks with implementation, and there are certain features like filtering that I would like to see when considering the value for what you pay. #### Reasons for choosing Lever Lever was a bit cheaper and seemed to fit our needs more adequately. #### Reasons for switching to Lever We grew as a company and needed a platform to uphold our capacity. --- ### Intuitive and very simple - Overall rating: 4/5 - Reviewer: Hannah K. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Lever is a good ATS for startups and growing recruiting functions. It is simple to easy, easy to ramp up on, and very intuitive. Most new team members have no trouble adjusting to Lever and comfortably using it. You can often play around and find answers to your questions without having to reach out to support. #### Cons Too simple at times. Could be a bit more robust in its functionality. We often run into issues with integration via other softwares or our accounts. --- ### Smooth Transition To New Lever ATS Platform - Overall rating: 4/5 - Reviewer: Reva O. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] have been great to work with, making the transition as seamless as possible. They have given us consistent support and assistance in guiding us through the process, and customizing it to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Fairly intuitive. We are able to complete tasks quicker. Posting jobs has been very efficient and easy to track in one place. #### Cons It does not carry over resume and notes when adding a candidate from LinkedIn Recruiter to Lever ATS #### Reasons for choosing Lever Seemed like the best value of a platform that met our needs. #### Reasons for switching to Lever The Recruiter part of LinkedIn was going away. --- ### Lever Rocks - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Support staff has been great, lightweight ATS that covers everything you want 1) Candidate and Job management, sourcing, integration with email/calendar, and sequencing emails #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, integrates well with scheduling/calendaring, candidate management, job posting integration to the site. #### Cons Reporting/Dashboards are trickier to learn. Still not quite there. The reporting functionality might be a bit too overdone. I'd think of ways to simplify it. #### Reasons for switching to Lever Because Google sheets isn't scalable for a full ats solution --- ### Lever Should Integrate with HRIS systems Better - Overall rating: 3/5 - Reviewer: Tabatha H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is okay. I can review the feedback notes, send rejection emails from the system. I like that it integrates with Recruitbot which helps with scraping information from the web on candidates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that is tit serves a repository of information and allows for you to easily archive your candidates #### Cons I do not like that it is a standalone and does not integrate with Paycor or Paycom. This causes duplicity with entries. I also do not like that you cannot include additional documents such as health benefits information along with the offer letters. It only allows the offer to go out #### Reasons for switching to Lever The system was not robust enough. Did not provide the correct tracking and reporting we need. Could not determine where the candidate was in the process --- ### It’s okay. - Overall rating: 3/5 - Reviewer: Lainey H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s okay- looking back I would have just spent the extra money for greenhouse. Their customer service leaves a lot to be desired. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It’s pretty customizable, functionality is good for recruiters. #### Cons Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. #### Reasons for choosing Lever Levers team came in with a better price. #### Reasons for switching to Lever The previous system had extremely limited functionality --- ### Recruitment Team Leader - Overall rating: 5/5 - Reviewer: Csilla S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use but has so many features, what i like the most is the LinkedIn lever connection #### Cons at this point I am satisfied with everything #### Reasons for choosing Lever it was a better fit for us, price was lower #### Reasons for switching to Lever it was never meant for recruitment, could advertise any job --- ### Lever for job postings - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company uses Lever to post open job positions for internal and external applicants and for applications. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's quite simple to use and the interface is very straightforward. There are filters that you can use to filter the job postings by location, department, work type, etc. The application form is easy to pre-fill by uploading a CV. We also use it for our internal referral program. #### Cons The interface is too simple and a bit bland. I would add more design on the page. Otherwise, it has all the main functionality. --- ### Best Applicant Tracking System - Overall rating: 5/5 - Reviewer: Genesis C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive. Working with [sensitive content hidden] on the implementation of our new system was a great experience. He led the project with clarity, organization, and consistent support. [sensitive content hidden] kept everything on track, communicated effectively, and made sure the team felt informed and involved at every step. His calm, solutions-focused approach helped us navigate challenges smoothly, and his dedication played a big role in the successful rollout. I truly appreciated his leadership and would gladly work with him again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly and easily organizes my recruitment process. #### Cons Inability to customize colors. #### Reasons for choosing Lever User-friendly and familiarity. --- ### Great privacy and data compliance. to be reviewed unified pipeline concept, it is very uneuseful when you hire different roles in different countries - Overall rating: 4/5 - Reviewer: Ludovica V. - Verified reviewer: Yes - Industry: Entertainment - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What we appreciated most about Lever is its flexibility in data and privacy management, adapting well to the specific requirements of different countries. #### Cons However, the unified pipeline presents challenges, as it forces us to include certain steps only relevant in specific regions. This setup requires HR to manually manage candidate movement through each stage, as delegating this to hiring managers could lead to confusion with steps unique to certain countries, potentially complicating the hiring process. #### Reasons for choosing Lever privacy compliance in europe and possibility to differenciate data and privacy workflow between italy and usa --- ### Game-changing ATS for either Agency or Corporate Recruitment - Overall rating: 4/5 - Reviewer: Aaron N. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Lever for nearly 11 months at two different companies - initially as a super-user, and most recently had the pleasure of implementing it from scratch at the latest organization I'm consulting to. While the full version of the software mostly works while browsing using tablets, support has indicated that they only support Windows or Mac platforms. I have used most features at ease on iOS on an iPad Pro 10", and 12.9" - but certain key features fail, and responsiveness lags despite it being about 80% workable. The sales process was consistently professional and personable. At no point did I ever feel pressure from anyone in the sales organization to make a quick decision on the product as it suited their month or quarter end targets - which spoke to their interest in securing long-term clients. The thoroughness in the implementation process, train-the-trainer, and direct support in hiring manager training further assisted greatly in increasing user adoption. This wasn't just a one-off sale for them, but a long-term partnership - and am grateful to have been able to work with such a superb ATS software vendor from the selection process through post-implementation. I have and will continue to recommend them unreservedly in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intuitive workflows whether an expert or notice on the system. User adoption is high due to terrific UI/UX. Responsive technical support. Implementation leads that really care about the success of the implementation. Feature development and road-mapping that is responsive to end-users. #### Cons Lack of calendar synchronization and room availability support for enterprise users not fully on G-Suite or Office 365. Lack of SMS integration. Lack of consistent bug resolution follow-through. Lack of full support for non-desktop/laptop browsers, ie: Chrome on iOS on a 10" or 12.9" iPad Pro. #### Reasons for choosing Lever Lever was the most collaborative when it came to finding a long-term solution that worked for the organization, and not for their sales pipeline and end-of-month or end-of-quarter targets. The fact that they are on the West Coast and offer support hours that align with our business was also a big win. The company's intuitive design in UI/UX, 3rd party integrations, and overall ease-of-use put them well ahead of the competition. I was further pleased to see the release of new feature sets in very short periods of time. --- ### Lever is the best ATS i've ever used! - Overall rating: 5/5 - Reviewer: Meg B. - Verified reviewer: Yes - Industry: Design - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered It's been an awesome experience from purchase to implementation. I love using it daily! It's a great tool that allows me to do my job efficiently and effectively as a recruiter. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The implementation was great. We had a very clear plan, direction and the weekly meetings were a bright spot in our weeks. The system was easy to use, customize and implement! Recruiter experience - we can save time by utilizing our job posting and candidate templates. We can leverage utilizing multiple locations on job postings. Being able to duplicate job postings is a huge efficiency add. Having the opening and closing statements for postings is also a win. As for sifting through applicant traffic, the archive + email functionality (especially the delay email!) is huge in staying on top of all applicants that apply. #### Cons It's more on our end - our security team is very small and they weren't able to grant clearance to utilize Lever with the sync functionality. Being limited in this way limits our level of efficiency of use within the system. #### Reasons for choosing Lever Ease of use, recruiter efficiency, reporting #### Reasons for switching to Lever Silk Roads was outdated and inefficient in nearly every way --- ### Smooth ATS & Recruitment Software - Overall rating: 5/5 - Reviewer: Neha B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to set up User friendly Integrates with good HRIS systems #### Cons Perhaps customer service could be better. It;s not a concern but something that they can improve a bit #### Reasons for choosing Lever Easy to use tool, intuitive, had the flexibility. To a certain extent customisable #### Reasons for switching to Lever The previous tool was not intuitive, did not have any good features. --- ### applicant tracking system and HR management tool - Overall rating: 5/5 - Reviewer: Andrii L. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Good, reliable solution for applicant tracking process. Priced for medium to large business and stays to be stable and reliable tool. Can be accompanied with standalone payrol solution, specifically to the location or relationship with contractors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros That is scalable corporate grade solution. Different providers of digital signature are supported. Stable work of application combined with reliable data storage. No errors experienced. Awesome dashboards and tools for performance rewiev and capabilities for continuous performance tracking since of sourcing, offer digital sign, onboarding and KPI tracking to hardware and policy documents assignments. #### Cons No solution for work force sourcing. That limits us for using it for construction industry and we are missing for access to contractors data bases. Above the average pricing. Time tracking needs attendance controls automation. Applicant resume parsing needs browser capabilities to be switched on. Good to have unified CV profile applicable to different ATS. Hard to migrate from previous ATS to Lever and needs specific mapping. Can have limits for using in offshore locations. --- ### lever review - Overall rating: 5/5 - Reviewer: Michal P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is from the interviewer perspective. the app does little more then display a resume and allow for feed back notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Lever is pretty straightforward to use. Its function is to display the resume of candidates for a job offer #### Cons The program in our usecase does very little from my view point. It would be easier if there was one application that would just do what the 10 individual ones do in the hiring process. --- ### Painful enough to leave my first review on anything work related - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered Based on the above am clearly not very happy. That said, I have only used Lever and Greenhouse (which is far far better). I feel like some negative grump leaving this review, but in 4 months I have wasted hours trying to get feature requests, figuring simple things out like specific plans for certain roles, only to find it literally isn't an option.I feel like they have given up on this, it could be so much better, get a small team with proper UI/UX skills and it could be a really good ATS. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros It looks ok, isn't slow, I like the font.Customer service is actually good (although feature requests don't get completed). #### Cons No point in listing everything or I'll be here for days, I've already flagged them as feature requests months ago and not heard anything back. This ATS, whilst fast and not completely useless is just so painful in so many ways, the amount of illogical UX/UI that has been put into this is baffling - the main outstanding one being that jobs and candidates are kept in separate channels... what!?- Can't format feedback forms.- Any interview plan you set up is duplicated across ALLjobs.. you can't have specific plans for specific roles, are you kidding me right?- Can't turn off email notifications for reminding to submit feedback, even though there is a notification options in settings (missing the option).- When you are rejecting/archiving people if you type out an email and accidentally click off it's all deleted and does not save, this happens with other parts as well (if you just send a norma email it does save).- Want to return to the candidate after leaving feedback? You have to open a new tab.- Scheduling feels like someone doing A level comp science has built it, basic and not efficient. - No customisation settings - sorry, deal with the grey, bleak looking system (other than the font).- Don't get me started on the analytics, it's so poor. #### Vendor response We are very sorry to hear about your experience. The Lever team is here to help. Please submit a request to the Lever Support team: https://help.lever.co/hc/en-us/requests/new You have opted to keep your contact information hidden; if you change your mind and would like to provide the name of your organization, we can connect you with a rep for support as well. Replied December 2022 --- ### Smooth, easy, and frustration free - Overall rating: 5/5 - Reviewer: Mike G. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered I used Lever for years at RedOwl (but was not involved in the implementation) and implemented it here at Cybrary. It has had an immediate positive impact. I have recommended it to friends in the past from a user's perspective and now that I've gone through deploying/implementing it, I only feel that much stronger and more positive about your product and recommending it. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having the implementation plan and scheduled checkins with cust support has helped a lot in getting me to focus on the right things at the right time. Lever does a great job at striking the balance between "highly configurable" and ready to use out of the box: most of what we need is pre-configured properly (making deployment easy) and the fact that most things are configurable/customizable is great (making it easier to tweak those things where we need to deviate from "norm"). Cust support rep was great and answered many questions that went beyond Lever features/functions/configurations. I enjoyed working with him and he was very helpful -- as the VP of Engineering, "HR" isn't exactly my wheelhouse. He took into account our specific needs and suggested best practices that took into account other considerations (e.g. legal). #### Cons As you are aware, it would be great if EasyBook was more of a global feature. It would be great if a coworker could use the links and email templates I configured. Also I wish schedules could be modified by the people being scheduled rather than just by the owner of the link. Finally, consider treating "Tentative" or "Maybe" as Accepted/Busy on calendars (or making that more configurable); there have been a couple of race conditions on scheduling phone screens: Developer is invited to a planning meeting but has not yet accepted and then gets booked for a conflicting phone screen. Archive reasons should have long descriptions/reminder text/instructions in the app. For example, we "stole" Lever's "Wrong Motivations" archive reason but I'm sure that folks are not clear on what that means and when to use it. It would be great to have reminders/instructions in-app to help folks pick the best one. --- ### Easy to Deploy - Overall rating: 4/5 - Reviewer: Ashley J. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a good experience with Lever for multiple years, at my last and current company. Once you know how to manipulate items in the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lever is easy to implement and get off the ground. The implementation only took a week or so starting with no ATS to begin with. Operates like a salesforce esq platform, sales and marketing typically find it easier to use than other teams. #### Cons Data and reporting has been up and down. They updated reporting recently and I've had some issues with it, hoping they rework it in the future. #### Reasons for choosing Lever Price and ease of use. --- ### Lever: an ATS that delivers on its promises! - Overall rating: 5/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We transitioned to Lever from a previous ATS, we were looking for more functionality and a wider range of features for reporting purposes. [sensitive content hidden], our implentation specialist, was absolutely amazing. We had weekly calls with [sensitive content hidden], who walked us through a different Lever feature, answered every question, assisted greatly in mapping our historical data over, and was avalible via email for my team whenever they needed her. Understanding the system and being guided during the process was so valuable - the Visual Insights (reporting) has allowed us to view data in ways we've never been able to before. Scheduling is also SO much easier, the Recruiting team has nothing but wonderful things to say about how user friendly the plattform is. We've also began using candidate experience surveys, to boost our candidate experience, and are planning to utilize additional features offered down the road. I feel Lever has quickly and truly become a part of our core systems, anytime I have a question Lever support is so helpful and fast as lightning to answer. #### Cons Our Offer process is currently outside of the ATS, the esignature integration we use does not connect with Lever. Docusign is the only option if we want to utilize Lever's Offer process, so we're looking into it. I would love to see more integrations! The Visual Insights were launched with Lever's Winter Release, I am not a fan currently of the exporting options - but I know this is a function Lever is actively working to improve! --- ### Great ATS for getting things done as a Recruiter! - Overall rating: 5/5 - Reviewer: Anthony D. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Lever matches Greenhouse as my two favorite ATS. Very similar in format. I think Lever is a little more bland, but has a better UI for candidates, which makes Lever slightly more practical in my opinion. I highly recommend Lever and think this is a great system to use for Recruiting, HR or CRM needs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The parsing of the resume is outstanding! I'm a big fan of ease of use and the canddiate pipeline breakdown is the best I have seen. Creating interviews takes a little getting used to, but is very straight forward once you get the hang of it. Archiving candidates is easy as well. #### Cons The biggest negative I have detected is if you swap a candidate from one job to another and they already have a forthcoming interview set, it will NOT transfer the interview. It transfers the resume, critical info, etc. but not that. I learned that the hard way and highly recommend fixing that for users. --- ### Intuitive and on-point - Overall rating: 5/5 - Reviewer: Cristina K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Intuitive and easy to use by all stakeholders - Wide array of integrations and smart in-built features - Exceptional implementation & support team - really know how to translate an org's needs into features that can be leveraged(thank you, [SENSITIVE CONTENT]!) - For recruitment teams whose work is heavily dependent on sourcing, the Lever Chrome extension is gold! - A true collaborative platform #### Cons - Access names are a bit confusing, but it does help to clarify them to stakeholders from the start - Would love a more granular approach to location, since LinkedIn doesn't recognize a : " , Remote" format --- ### Super Smooth Lever Implementation - Overall rating: 5/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] provided THE BEST implementation experience. Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort. The layout of the implementation was always concise and clear, with all questions always answered with confidence and context. He was also always a joy to speak to and I always looked forward to the meetings. I couldn't recommend him enough. #### Cons If I had to nit pick, it would be the inability to customize interview buckets for each role. --- ### Love using this ATS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have always enjoyed using Lever and have appreciated the feature and integrations updates they have continued to make over the years which has definitely improved the ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I have been a champion for Lever since I began using it over 4 years ago. It's an ideal ATS for small recruiting teams and has helped streamline the recruiting process while being the source of record for candidates. The platform has great integrations with sourcing tools, hiring platforms, and new-hire tools like background checks and HRIS systems. Overall, I have really enjoyed my time using this platform. #### Cons The cost can be pretty high for the basic software so I'm some smaller companies or startups would not be able to afford this technology. I've always struggled with the reporting section. I find it highly confusing and I don't always feel the data is 100% correct. This can be hard as reporting on data in Recruiting is very important, and you want that data to be correct if sharing it with the leadership team or hiring managers. --- ### Confident it will drive Talent growth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever is the most sophisticated applicant tracking and candidate relationship management system that I have used. What I like best about the product is its ability to house easily accessible candidate information, seamless integrations with other platforms, robust reporting, and the company's willingness to upgrade the software with new and innovative features constantly. In addition, our implementation specialist, [SENSITIVE CONTENT], was of tremendous value in bringing Lever to life within our organization. We would not have been able to complete the migration without Lever's incredible support teams. #### Cons Lack of customizability in setting interview stages and archive reasons. However, this is a feature that will be rolled out in the next system update. There are also some infrequent bugs with the Zoom integration when scheduling video interviews with other team members. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/lever-profile/reviews/?page=2) --- Lever Reviews, Pros and Cons - 2026 Software Advice