--- title: "Lever Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Lever. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lever is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/lever-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Lever](https://www.softwareadvice.com/hr/lever-profile/) / Lever Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/lever-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/lever-profile/alternatives/) # Lever User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 654 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 419 reviews (64%) - 4 stars: 193 reviews (30%) - 3 stars: 33 reviews (5%) - 2 stars: 5 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. - We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. - Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. ### Most mentioned cons - Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. - Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. - Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. ## Lever customer reviews Showing reviews 1-25 of 654 (page 1). ### Clean UI and solid for scale, but pricey and not great support - Overall rating: 4/5 - Reviewer: Samanta J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Before using Lever, we were relying on spreadsheets and a mix of disconnected tools to track candidates, which created a lot of noise and manual work. Lever solved the core problem of centralizing candidate data and hiring activity in 1 place, which immediately reduced coordination overhead. Having a single system made collaboration between recruiters and hiring managers much smoother, w/o constant back-and-forth or status updates. The built-in automations, particularly around follow-ups and routine tasks, removed a significant amount of admin work from the recruiting process. As a result, the team is more organized, spends less time managing processes, and more time on high-value work like candidate conversations and decision-making. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We use Lever as our ATS in a fast-moving, scaling environment where speed of setup and adoption were important. One of its biggest strengths is how clean and intuitive the interface is. Onboarding time was minimal, which mattered bc we needed to move quickly, and the initial setup didn’t require much external support. Lever became a core ops tool for us and is used daily. The customizable workflows and automations are particularly helpful when dealing with higher hiring volume, as they reduce manual coordination and help keep processes consistent across roles and teams. The LI integration works smoothly in practice, and the in-app support chat is useful for resolving small, tactical questions w/o slowing the team down. Overall, it provides enough structure and visibility to keep hiring on track without adding unnecessary complexity. #### Cons Customer support feels more reactive than proactive in our experience. Outside of renewal cycles, there is limited ongoing engagement, which makes the relationship feel transactional rather than advisory. Pricing can also be a constraint for smaller or earlier-stage teams. While the core product is strong, some advanced capabilities, particularly around reporting, come at an additional cost that may not be accessible to all teams, like ours. Finally, the latest analytics layout is difficult to use in practice. Getting to the data needed for day-to-day decision-making isn't always intuitive, and reporting requires more effort than expected unless you invest in higher-tier options. #### Reasons for choosing Lever Visibility over complexity - Lever’s UX surfaces the right information without overwhelming. --- ### Lever, easy to use, easy to collaborate - Overall rating: 5/5 - Reviewer: Cara D. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Lever provided our team with a great degree of communication, whether that was internally or externally, which played a crucial role in our recruitment processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever was very compatible with our teams outside of HR and recruiting, hiring managers were easy to collaborate with through Lever's features and interface. Overall, Lever was easy to use, even for those who were not trained on the platform. #### Cons Lever comes with some quirks with implementation, and there are certain features like filtering that I would like to see when considering the value for what you pay. #### Reasons for choosing Lever Lever was a bit cheaper and seemed to fit our needs more adequately. #### Reasons for switching to Lever We grew as a company and needed a platform to uphold our capacity. --- ### Intuitive and very simple - Overall rating: 4/5 - Reviewer: Hannah K. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Lever is a good ATS for startups and growing recruiting functions. It is simple to easy, easy to ramp up on, and very intuitive. Most new team members have no trouble adjusting to Lever and comfortably using it. You can often play around and find answers to your questions without having to reach out to support. #### Cons Too simple at times. Could be a bit more robust in its functionality. We often run into issues with integration via other softwares or our accounts. --- ### Smooth Transition To New Lever ATS Platform - Overall rating: 4/5 - Reviewer: Reva O. - Verified reviewer: Yes - Industry: Defense & Space - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] have been great to work with, making the transition as seamless as possible. They have given us consistent support and assistance in guiding us through the process, and customizing it to our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Fairly intuitive. We are able to complete tasks quicker. Posting jobs has been very efficient and easy to track in one place. #### Cons It does not carry over resume and notes when adding a candidate from LinkedIn Recruiter to Lever ATS #### Reasons for choosing Lever Seemed like the best value of a platform that met our needs. #### Reasons for switching to Lever The Recruiter part of LinkedIn was going away. --- ### Lever Rocks - Overall rating: 5/5 - Reviewer: Evan P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Support staff has been great, lightweight ATS that covers everything you want 1) Candidate and Job management, sourcing, integration with email/calendar, and sequencing emails #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, integrates well with scheduling/calendaring, candidate management, job posting integration to the site. #### Cons Reporting/Dashboards are trickier to learn. Still not quite there. The reporting functionality might be a bit too overdone. I'd think of ways to simplify it. #### Reasons for switching to Lever Because Google sheets isn't scalable for a full ats solution --- ### Lever Should Integrate with HRIS systems Better - Overall rating: 3/5 - Reviewer: Tabatha H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is okay. I can review the feedback notes, send rejection emails from the system. I like that it integrates with Recruitbot which helps with scraping information from the web on candidates. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like that is tit serves a repository of information and allows for you to easily archive your candidates #### Cons I do not like that it is a standalone and does not integrate with Paycor or Paycom. This causes duplicity with entries. I also do not like that you cannot include additional documents such as health benefits information along with the offer letters. It only allows the offer to go out #### Reasons for switching to Lever The system was not robust enough. Did not provide the correct tracking and reporting we need. Could not determine where the candidate was in the process --- ### It’s okay. - Overall rating: 3/5 - Reviewer: Lainey H. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s okay- looking back I would have just spent the extra money for greenhouse. Their customer service leaves a lot to be desired. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros It’s pretty customizable, functionality is good for recruiters. #### Cons Frequent bugs/glitchy, reporting dashboard could be better, can’t attach word docs to the req requests so it’s inconvenient to have to copy and paste everything in a small box. #### Reasons for choosing Lever Levers team came in with a better price. #### Reasons for switching to Lever The previous system had extremely limited functionality --- ### Recruitment Team Leader - Overall rating: 5/5 - Reviewer: Csilla S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use but has so many features, what i like the most is the LinkedIn lever connection #### Cons at this point I am satisfied with everything #### Reasons for choosing Lever it was a better fit for us, price was lower #### Reasons for switching to Lever it was never meant for recruitment, could advertise any job --- ### Lever for job postings - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My company uses Lever to post open job positions for internal and external applicants and for applications. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's quite simple to use and the interface is very straightforward. There are filters that you can use to filter the job postings by location, department, work type, etc. The application form is easy to pre-fill by uploading a CV. We also use it for our internal referral program. #### Cons The interface is too simple and a bit bland. I would add more design on the page. Otherwise, it has all the main functionality. --- ### Best Applicant Tracking System - Overall rating: 5/5 - Reviewer: Genesis C. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive. Working with [sensitive content hidden] on the implementation of our new system was a great experience. He led the project with clarity, organization, and consistent support. [sensitive content hidden] kept everything on track, communicated effectively, and made sure the team felt informed and involved at every step. His calm, solutions-focused approach helped us navigate challenges smoothly, and his dedication played a big role in the successful rollout. I truly appreciated his leadership and would gladly work with him again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendly and easily organizes my recruitment process. #### Cons Inability to customize colors. #### Reasons for choosing Lever User-friendly and familiarity. --- ### Great ATS for the value and does it's job with reporting/sourcing and candidate management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I think the ease of use is great with Lever, able to have hiring manager review / move candidates along while using the reporting aspect of it to showcase your work.Also the integration part is great as it can integrate with various platform like Hired.com, HireEZ, and of course GEM for sourcing. #### Cons Not much except there's too much updates or info coming from Lever. I wish they could lower their noise with updates and notification. #### Reasons for choosing Lever pricing, ease of use and integration option with linkedin for example. --- ### Lever is a Great ATS for Any Start-up! - Overall rating: 4/5 - Reviewer: Ryan R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over the last 9 years I've used Lever, Greenhouse, Workable, Taleo, Breezy, and Jobvite. Lever is hands-down my number 1 pick for its ease of use, its user interface, countless integrations, and efficient workflow. Lever has also been improving their reporting and analytics making their software a perfect fit for any start-up from a 10 person pre-series A to a 400 person series D/E company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lever was easy to implement (I had it up and running in less than 24 hours), the career page can be integrated with your current website quickly, the scorecards are fully customizable, and the ATS does a nice job at tracking candidates throughout the process. #### Cons At the moment, a user cannot edit the interview stages without submitting a ticket to Lever. I hope they change this in the near future. #### Reasons for choosing Lever User interface, scheduling workflow, reporting and analytics, integrations, and ease of use for my hiring managers. --- ### Easy to configure ATS that provides a great candidate, recruiter, and hiring manager experience - Overall rating: 5/5 - Reviewer: Sydney G. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support. #### Cons We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well. #### Reasons for choosing Lever Contract terms, cost, customer service, configurability, ease of use #### Reasons for switching to Lever We were using the recruiting module in ceridian and it was clunky, not very efficient, and didn't allow good workflow/visual insights. --- ### Smart ATS + CRM tool - Overall rating: 4/5 - Reviewer: Michaela H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We went through the implementation led by [SENSITIVE CONTENT HIDDEN] and that was superb. Overall the customer care is strong and I like the product. There are several features that Lever should work on so it fits better organizations of a larger scale (1000+) as some of the workflows are just not granular enough. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros - sourcing part - integrations with other systems - the system is smart so it is limiting mistakes - reporting is strong (as the system does not allow many mistakes) #### Cons GDPR options are very simple, we need them more advanced as a EU based company user roles - too simple for us, again we would need to have them more granular email/interview templates - it would be great if these could be preset based on the interview name/type - it would save a lot of time to search through templates department/team set up - as this affects the entire system and automation it is very hard to set it up correctly, as we are an organization of larger scale, it is just not enough granular for us job offer approval set up - again not granular enough for us #### Reasons for choosing Lever Lever was better fitting our business needs - strong CRM + ATS that helps with clear reporting #### Reasons for switching to Lever Jobvite did not allow keeping Job postings and requisitions separate The interface was quite old-fashioned and some tasks took way too many clicks to do Jobvite was very rigid when we needed to make any changes from the standard --- ### Implementation was too easy! - Overall rating: 5/5 - Reviewer: Ian E. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Tom was our implementation specialist and he was awesome to work with, made every step of the way extremely easy and we wrapped this up very quick. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using Lever for years and I wanted my new company to start using it instead of Greenhouse. The functionality is easier to use and it makes the day to day flow effortlessly with our TA team. #### Cons There are some features it is lacking that I hope they release very soon, it would make our lives a lot easier #### Reasons for switching to Lever Greenhouse was too expensive for what the product offered --- ### Does the job, recruitment seems to like it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Happy with lever, does the job, UI could be snappier, faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Easy to use, integrates with LinkedIn, has permission system, respects GDPR #### Cons More features meaning is not as snappy as it could be (UI is getting slower) --- ### lever review - Overall rating: 5/5 - Reviewer: Michal P. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience is from the interviewer perspective. the app does little more then display a resume and allow for feed back notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros Lever is pretty straightforward to use. Its function is to display the resume of candidates for a job offer #### Cons The program in our usecase does very little from my view point. It would be easier if there was one application that would just do what the 10 individual ones do in the hiring process. --- ### Lever implementation & first thoughts upon using the system - Overall rating: 5/5 - Reviewer: Miguel M. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered The Implementation process has been great. [sensitive content hidden] has been a lot of help answering all of our questions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interview scheduling capabilities. Being able to reach out to multiple candidates for availability and schedule them seamlessly. #### Cons Hiring managers seem to be able to schedule an interview and it would be nice to be able to prevent certain users from scheduling interviews. Also I would like to be able to Bold candidate names again after they have already been viewed in the pipeline. --- ### Data driven and dedicated - Overall rating: 4/5 - Reviewer: Heather L. - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent. Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes. The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients. #### Cons While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients. The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool. --- ### The most cost-effective for nonprofit organizations - Overall rating: 5/5 - Reviewer: Sara Y. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered In short, I really enjoy Lever and all that it has to offer. While it contain a plain applicant tracking system and the HR functions are basic---it does what it needs to, is cost-effective, and that's why it's ideal for small businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that Lever offers our nonprofit organization a whole lot of recruiting and tracking opportunities without breaking our operational budget. Specifically, I like that we can add and remove teammates with ease to track specific job postings and view where the applicants are within the process. The templates for individual job creation are a huge time saver as well since we never have to reinvent the wheel each time a new position opens up. #### Cons Unfortunately, Lever can be a bit confusing for new folks. I dislike that you have to toggle between tabs in order to get the whole picture (number of applicants & resumes per job opening) and analyzing the talent pipeline with Lever's self-generated information can be unreliable when compared to self-reporting methods. --- ### RLL = Recruiters Love Lever - Overall rating: 5/5 - Reviewer: James G. - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lever is a very intuitive product, and takes the recruiting efforts of any organization to the next level. The interface is extremely user friendly, and helps streamline candidate experience. Their Customer Success team is amazing, and they are always willing to go above and beyond for their clients. I first came across Lever when I was leading recruiting efforts at a startup called Bluecore. I was all but settled on selecting Greenhouse as our ATS, not because I thought it was better than Lever, but simply because Greenhouse was the ATS that I heard the most buzz about. Before pulling the trigger, though, I decided it would be a good idea to see what else was out there, and at least take a look at another option or two. I reached out to my Recruiter network, and my buddy at Foursquare mentioned to me that they were using Lever, and that he really liked it. I set up a demo, and the rest is history. Lever knocked the demo out of the park, and I have had an amazing relationship with the company since. When I eventually left Bluecore to become the Director of Talent at Docurated, I made sure during the interview process that I would be able to bring Lever with me. The product is continuously improving, and I look forward to being a part of the ride. #### Cons I don't really have anything negative to say about Lever, as I am a big proponent of all of it's functionalities. If I had to pick something, I would suggest that Lever start working with more job posting sites to enhance it's capabilities on the frontend. Blasting out job postings to Indeed and other top job sites, besides for just Glassdoor and LinkedIn (I think you can only do this if you purchase job posting slots from these sites), would be awesome. Right now I am using Built In NYC in additional to Lever to ensure I get the most bang for my buck in regards to driving inbound candidate flow. --- ### New rollouts - Overall rating: 2/5 - Reviewer: Karen U. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Lever used to be a great program with lots of features, they just ruined it with the new roll out. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros At the moment nothing is good about this software #### Cons Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place. --- ### Strong ATS Platform - Overall rating: 5/5 - Reviewer: Ed Z. - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2017 - Review source details: This review was submitted organically. No incentive was offered Lever is the 7th ATS that I have used professionally and I have demoed many others, it is one of the best out there. We went through our selection process a year ago and ended up demoing 13 ATS providers and they were the best for our needs. We couldn't be happier with Lever and plan on being a long-time customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros -Great UI/UX-very intuitive and easy to use -Good tracking capabilities: Can create unique URLs, each employee has a unique social/employee referral link, you can drop a Google Analytics tag, and can embed tracking pixels -Easy to get buy-in across the organization -Adds efficiency to the recruiting team saving recruiters and coordinators time in our day to day. We had to do a ton of manual work with our last ATS. -High engagement: Many of our team members weren't a big fan of our previous ATS and now they have turned into power users -Chrome Extension and integrations with other sourcing tools to be able to easily import candidates into Lever to manage the pipeline -Gmail and Google Calendar integration so you can do everything from one platform and not have to continually go back and forth when communicating and scheduling candidates -They are continually upgrading their software as we have been a customer less than a year and have seen many new beneficial releases -Have a CRM product(Lever Nurture) -Great support from initial contact through implementation -During the sales process, they really took the time to understand our business and recruiting processes -Easy to create customized reports -Tons of partner integrations -Streamlined and easy implementation process #### Cons -Doesn't have automated social referral distribution. Employees can't schedule their job posts via social, they need to do it manually each time through Lever. -They don't have Live Chat for customer service -When setting up your job application, if you choose to have a resume as required then the 'Apply with LinkedIn' is pointless. If they 'Apply with LinkedIn' then they still need to upload a resume. Unfortunately, 'Apply with LinkedIn' doesn't cover the resume requirement. --- ### Attentive implementation - Overall rating: 5/5 - Reviewer: Michelle O. - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered The experience has been positive. Changing a new system can be very overwhelming. Lever goes the extra mile to make sure your team is trained and taken care of. We had an amazing Implementation Specialist named [sensitive content hidden] who maintained a very friendly and positive disposition through out our months of training. He was very helpful and excellent representative of Lever. I #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the interviews tab under "candidates". Its so easy to see who is in your pipeline. I also love the clock icon that lets you know when your candidate has gone cold. #### Cons Having the capability to have multiple Reqs for the same job title would be really helpful. Perhaps having the ability to add additional budget IDs would help solve this problem? #### Reasons for choosing Lever Reporting --- ### I don't remember life before Lever!!! - Overall rating: 5/5 - Reviewer: Ivo C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really don't know how we do it without Lever. This is a tool critical for the entire company. Not only for recruitment and talent acquisition but is a platform that makes relations between teams closer. Lever elevates the quality and impact on every single person evolved with Sword, outside and inside. My favorite tool is the add-on in Google Chrome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros ♠︎ Candidate management♠︎ Job Posting / Linkedin integration♠︎ Recruitment processes management/control #### Cons ♠︎ Some errors with the Linkedin integration ## More reviews [Next reviews](https://www.softwareadvice.com/hr/lever-profile/reviews/?page=2) --- Lever Reviews, Pros and Cons - 2026 Software Advice