Lever
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Most Helpful Reviews for Lever
1 - 5 of 615 Reviews
Melissa
Computer Software, 501 - 1,000 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed January 2022
Great Tool for Scale-Up's
Maria
Verified reviewer
Logistics and Supply Chain, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Great tool to support with hiring in a scale-up phase
My company is going through an exciting scale-up stage and to support the company with hiring efforts we decided to modernize our recruitment stack. Implementing Lever was very easy across the whole organisation - the implementation specialist - [SENSITIVE CONTENT] - offered top-notch support during the whole implementation journey and the migration of candidate data from our previous ATS went seamless. Since adoption, the hiring team saved lots of time in sourcing and gathering the interview feedbacks, as it allowed us to automate several critical tasks.
PROSLever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard. And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.
CONSNot a big issue, however worth mentioning: i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only. iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS
Reason for choosing Lever
Nurture feature
Reasons for switching to Lever
We were looking into getting a more powerful ATS to support sourcing efforts - Lever was the only ATS we spoke with who offered the Nurture feature very valuable to us since close to 40% of our hiring requires reaching out to passive candidates.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Lever is a great efficiency ATS for small-mid sized companies
I realized improved efficiency from day 1 with a high volume of candidates scheduled on our books for the same amount of effort.
PROSVery user friendly and features are thought through from the tactical recruiting side. I love easy book links, automated offer letter templates that actually work well, strong email template capabilities with email delay features, integration with slack.
CONSFew glitches with offer letters / integration with background check and HRIS system. I had to figure out some rules myself that weren't documented. Their support team is very fast and friendly though. The built in support articles are also very comprehensive.
Reason for choosing Lever
All of the features I was looking for in one place at a reasonable cost that will scale with us. Most user friendly, built in CRM (not separate), best internal TA features for scheduling, etc.
Reasons for switching to Lever
Ability to keep notes on candidates for life and own candidate records, built in email automation capability for the same price, improved communication with hiring managers, better reporting, more sleek careers page, improved candidate experience, tons of automation features that fill in for the coordinator side of recruiting.
Karen
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2020
New rollouts
Lever used to be a great program with lots of features, they just ruined it with the new roll out.
PROSAt the moment nothing is good about this software
CONSMerging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place.
Donnie
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
If you're looking for a new ATS, look at Lever!
We recently adopted Lever as our new ATS. At the beginning of our ATS search, we went through several demos with other systems, but Lever was the obvious choice for us right from the beginning. Not only did the system offer everything we needed from a new ATS, the customer service at Lever was top notch. [sensitive content hidden] was our Implementation Specialist. In my 14-15+ years, I can hands-down say that I have never received such exceptional customer service and support like I did with [sensitive content hidden]. not only is a Lever subject matter expert, but he is passionate about what he does and it shines through in every conversation. His response time is unmatched. I cannot say enough great things about Lever, and more specifically [sensitive content hidden] . Thanks for such a great product, with great support! I highly recommend Lever to anyone looking for a new ASTS.
PROSEverything about Lever is great. We love the user interface and user experience.
CONSI don't think there is anything specific things I can point to.
Reasons for switching to Lever
Our old ATS was horrible - lacked even the most basic functionality.