What is Lever?

Lever is a cloud-based solution that offers ATS and CRM functionality in one single platform to manage the hiring process. It helps teams of all sizes to source, nurture and manage their candidates, all in one place.

Lever offers automated workflows, integrated sourcing tools and interview scheduling. Lever also has employee referral functionality, including shareable job links for LinkedIn, Facebook and Twitter, as well as a Google Chrome extension that allows employees to put a referral in the company pipeline from their browser.

Lever enables users to leverage data and reporting with customizable reports and tools, and visual dashboards allow for prioritization of specific metrics. Various assignable access levels give...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

460 Reviews of Lever

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(279)

279

4 stars

(152)

152

3 stars

(21)

21

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 460 results

March 2020

User Profile Picture

Morgane from GitBook

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Amazing user experience from end to end with Lever !

Saving time on everything from applications review to interviews feedbacks, including sourcing and nurturing !

Pros

I really enjoyed discovering the Nurture feature that helps me save a lot of time. The team collaboration on hiring is really smooth thanks to Lever from reviewing sourced profiles and applications to completing interviews feedbacks. Using Lever really ease the implementation of new collaborative hiring process within GitBook. My experience with Lever is the first user experience I ever had that encourages me to recommend a product being 100% confident ! I enjoyed every step of my experience with Lever from the very 1st call discovering the product with [SENSITIVE CONTENT HIDDEN], all the way to the amazing on-boarding led by [SENSITIVE CONTENT HIDDEN] until being an actual power user of Lever.

Cons

There is not much things I didn't like about Lever. If I would think of one, it would be the grey UI that is not really appealing and sometimes the UX such as having to go back on settings part to update a template but those doesn't reduce the great user experience one should have using Lever.

Reasons for Switching to Lever

Missing a feature regarding sourcing and nurturing

January 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Lever is a great efficiency ATS for small-mid sized companies

I realized improved efficiency from day 1 with a high volume of candidates scheduled on our books for the same amount of effort.

Pros

Very user friendly and features are thought through from the tactical recruiting side. I love easy book links, automated offer letter templates that actually work well, strong email template capabilities with email delay features, integration with slack.

Cons

Few glitches with offer letters / integration with background check and HRIS system. I had to figure out some rules myself that weren't documented. Their support team is very fast and friendly though. The built in support articles are also very comprehensive.

Reasons for Choosing Lever

All of the features I was looking for in one place at a reasonable cost that will scale with us. Most user friendly, built in CRM (not separate), best internal TA features for scheduling, etc.

Reasons for Switching to Lever

Ability to keep notes on candidates for life and own candidate records, built in email automation capability for the same price, improved communication with hiring managers, better reporting, more sleek careers page, improved candidate experience, tons of automation features that fill in for the coordinator side of recruiting.

April 2021

Emily from Slate

Verified Reviewer

Company Size: 51-200 employees

Industry: Online Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Great ATS for a small HR team

Our initial talks with Lever before selecting the ATS as well as our implementation process could not have been easier and more enjoyable! Ever member of our team was available to answer questions and walk us through the process and troubleshoot any roadblocks (though there were not many!)

Pros

Lever provides valuable insights for a small HR team lacking a dedication recruiter. We were able to streamline our process, implement standardized feedback forms, and more easily communicate with candidates at every step of the process. We love having a single source of truth and know that Lever will be able to grow with our team.

Cons

The reporting feature is a little daunting but that's mostly because my team has never had an ATS before, so this is all new to us! The upcoming additional data visualizations in reporting I think will make this transition easier for me and my team.

Reasons for Choosing Lever

The ability to scale up as our recruiting needs scale. Customization of the system and reporting functions were key in making the decision.

March 2020

Karen from Employment Services

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source


Ease-of-use

1.0

Value for money

3.0

Customer support

1.0

Functionality

1.0

March 2020

New rollouts

Lever used to be a great program with lots of features, they just ruined it with the new roll out.

Pros

At the moment nothing is good about this software

Cons

Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place.

March 2021

Michaela from Kiwi.com

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2021

Smart ATS + CRM tool

We went through the implementation led by [SENSITIVE CONTENT HIDDEN] and that was superb. Overall the customer care is strong and I like the product. There are several features that Lever should work on so it fits better organizations of a larger scale (1000+) as some of the workflows are just not granular enough.

Pros

- sourcing part - integrations with other systems - the system is smart so it is limiting mistakes - reporting is strong (as the system does not allow many mistakes)

Cons

GDPR options are very simple, we need them more advanced as a EU based company user roles - too simple for us, again we would need to have them more granular email/interview templates - it would be great if these could be preset based on the interview name/type - it would save a lot of time to search through templates department/team set up - as this affects the entire system and automation it is very hard to set it up correctly, as we are an organization of larger scale, it is just not enough granular for us job offer approval set up - again not granular enough for us

Reasons for Choosing Lever

Lever was better fitting our business needs - strong CRM + ATS that helps with clear reporting

Reasons for Switching to Lever

Jobvite did not allow keeping Job postings and requisitions separate The interface was quite old-fashioned and some tasks took way too many clicks to do Jobvite was very rigid when we needed to make any changes from the standard