Lever

RATING:

4.6

(593)

About Lever

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike. Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the...

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Lever Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lever

1 - 5 of 592 Reviews

Melissa

501 - 1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Great Tool for Scale-Up's

User Profile

Paul

Verified reviewer

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2020

A simple candidate experience tied to a robust and data rich back office engine

I would recommend Lever over every other product I have used in the past, including products built by Payroll providers ADP, Paylocity and Paycom. More flexible, easier to use and more client intuitive

PROS

Easy to Deploy. Great staff to work with us

CONS

Price is always an issue with Not For Profit, but our time savings has been worth it

Reason for choosing Lever

Better overall product

Reasons for switching to Lever

ADPs system seems like it was created in 2005 and left on the vine to dry out. No updates, not user friendly, impossible to deploy

Sydney

Biotechnology, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy to configure ATS that provides a great candidate, recruiter, and hiring manager experience

PROS

User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support.

CONS

We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well.

Reason for choosing Lever

Contract terms, cost, customer service, configurability, ease of use

Reasons for switching to Lever

We were using the recruiting module in ceridian and it was clunky, not very efficient, and didn't allow good workflow/visual insights.

Alexander

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2018

Clean Functionality, but Major Flaws

PROS

Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

CONS

Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

Szabolcs

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2023

Amazing product for hiring

As a software developer I can only recommend this product as it is simple and focusses only what is actual needed in a hiring pipeline.

PROS

I like the simple interface it has because it does not have any clutter. You can easily see the details of the candidate, it was simple to change the candidate assessment fields to match the company's progression framework and I also like that it sends reminders about upcoming events.

CONS

I honestly cannot mention anything I would like to improve as it fully satisfies my needs. I am only referring candidates and interviewing them so I cannot speak about the price of the service or how easy it was to integrate it with other HR tools.