What is Lever?

Lever is a cloud-based solution that offers ATS and CRM functionality in one single platform to manage the hiring process. It helps teams of all sizes to source, nurture and manage their candidates, all in one place.

Lever offers automated workflows, integrated sourcing tools and interview scheduling. Lever also has employee referral functionality, including shareable job links for LinkedIn, Facebook and Twitter, as well as a Google Chrome extension that allows employees to put a referral in the company pipeline from their browser.

Lever enables users to leverage data and reporting with customizable reports and tools, and visual dashboards allow for prioritization of specific metrics. Various assignable access levels give people the data they need whi...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

432 Reviews of Lever

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(262)

262

4 stars

(143)

143

3 stars

(20)

20

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 432 results

March 2020

Morgane from GitBook

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Amazing user experience from end to end with Lever !

Saving time on everything from applications review to interviews feedbacks, including sourcing and nurturing !

Pros

I really enjoyed discovering the Nurture feature that helps me save a lot of time. The team collaboration on hiring is really smooth thanks to Lever from reviewing sourced profiles and applications to completing interviews feedbacks. Using Lever really ease the implementation of new collaborative hiring process within GitBook. My experience with Lever is the first user experience I ever had that encourages me to recommend a product being 100% confident ! I enjoyed every step of my experience with Lever from the very 1st call discovering the product with [SENSITIVE CONTENT HIDDEN], all the way to the amazing on-boarding led by [SENSITIVE CONTENT HIDDEN] until being an actual power user of Lever.

Cons

There is not much things I didn't like about Lever. If I would think of one, it would be the grey UI that is not really appealing and sometimes the UX such as having to go back on settings part to update a template but those doesn't reduce the great user experience one should have using Lever.

June 2019

Aaron from Trail Appliances Ltd.

Company Size: 501-1,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

June 2019

Game-changing ATS for either Agency or Corporate Recruitment

I've been using Lever for nearly 11 months at two different companies - initially as a super-user, and most recently had the pleasure of implementing it from scratch at the latest organization I'm consulting to. While the full version of the software mostly works while browsing using tablets, support has indicated that they only support Windows or Mac platforms. I have used most features at ease on iOS on an iPad Pro 10", and 12.9" - but certain key features fail, and responsiveness lags despite it being about 80% workable. The sales process was consistently professional and personable. At no point did I ever feel pressure from anyone in the sales organization to make a quick decision on the product as it suited their month or quarter end targets - which spoke to their interest in securing long-term clients. The thoroughness in the implementation process, train-the-trainer, and direct support in hiring manager training further assisted greatly in increasing user adoption. This wasn't just a one-off sale for them, but a long-term partnership - and am grateful to have been able to work with such a superb ATS software vendor from the selection process through post-implementation. I have and will continue to recommend them unreservedly in the future.

Pros

Intuitive workflows whether an expert or notice on the system. User adoption is high due to terrific UI/UX. Responsive technical support. Implementation leads that really care about the success of the implementation. Feature development and road-mapping that is responsive to end-users.

Cons

Lack of calendar synchronization and room availability support for enterprise users not fully on G-Suite or Office 365. Lack of SMS integration. Lack of consistent bug resolution follow-through. Lack of full support for non-desktop/laptop browsers, ie: Chrome on iOS on a 10" or 12.9" iPad Pro.

Reasons for Choosing Lever

Lever was the most collaborative when it came to finding a long-term solution that worked for the organization, and not for their sales pipeline and end-of-month or end-of-quarter targets. The fact that they are on the West Coast and offer support hours that align with our business was also a big win. The company's intuitive design in UI/UX, 3rd party integrations, and overall ease-of-use put them well ahead of the competition. I was further pleased to see the release of new feature sets in very short periods of time.

July 2020

Paul from Hope Services

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

A simple candidate experience tied to a robust and data rich back office engine

I would recommend Lever over every other product I have used in the past, including products built by Payroll providers ADP, Paylocity and Paycom. More flexible, easier to use and more client intuitive

Pros

Easy to Deploy. Great staff to work with us

Cons

Price is always an issue with Not For Profit, but our time savings has been worth it

Reasons for Choosing Lever

Better overall product

May 2018

Alexander from Stellar

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2018

Clean Functionality, but Major Flaws

Pros

Lever has made a great many clever, intelligent design choices. For example, color coding makes for a clean UI with clear calls to action, so that when a candidate needs to be scheduled for an interview, a big blue "schedule" button appears next to their name.

Cons

Our company recently made a terrible discovery about some secret Lever functionality. It turns out that some our top executives have been somehow put on a secret "Suppressions List" which caused all of the messages being sent to them within Lever to be blocked. Many of these messages were time sensitive and mission critical. As a result of this "secret suppression", several top candidates bottlenecked at key points in the hiring process. After not receiving a response, many of them dropped out and extremely valuable talent was lost. So instead of accelerating our recruiting process, this suppression list functionality damaged our process. And the WORST part of all this is that Lever never once informed us about any of this. We discovered it ourselves. No one in our company was notified when our executives were added to this censor list No one in our company was ever informed that this could EVER happen No documentation or info was ever provided to us about this kind of "Suppressions List" functionality We still do not know how this Suppressions List is tracked or maintained This Suppressions List functionality is not covered in any of the Lever on boarding training with new clients This Suppressions List is not described anywhere in the Lever HELP documentation This Suppressions List is not accessible to our Lever Admins Why would any legitimate ATS company build such terrible gestapo like censorship into the bones of their product? We are still scratching our heads on this question, while we try to undo the damage that was caused

May 2020

Daria from Readdle

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

Feedback

We switched to Lever from Ghire to automate and improve operational tasks, customize flow and recruiting stages and for better candidate experience as well. I would like to admit that everyone at Lever were very friendly and wanted to help. We were pleased to cooperate with the Account executive - [SENSITIVE CONTENT HIDDEN], when we decided which ATS to work with and sign a contract. Then, when we already set up the transition and data transfer to Lever, [SENSITIVE CONTENT HIDDEN] - Customer Success helped us and everything went very easily and as conveniently as possible for us. Thank you!

Pros

The system has a lot of different possibilities in order to do outbound and inbound search, many different functions - it is convenient change the candidates stages. I really liked that we can configure everything for yourself, customize almost every step.

Cons

Would be great to have offer approvals without Docusign. Other cons aren't discovered :)