Lever

RATING:

4.6

(616)

About Lever

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike. Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the...

Awards and Recognition

FrontRunner 2024
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Lever Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Lever

1 - 5 of 615 Reviews

Melissa

Computer Software, 501 - 1,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2022

Great Tool for Scale-Up's

User Profile

Maria

Verified reviewer

Logistics and Supply Chain, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Great tool to support with hiring in a scale-up phase

My company is going through an exciting scale-up stage and to support the company with hiring efforts we decided to modernize our recruitment stack. Implementing Lever was very easy across the whole organisation - the implementation specialist - [SENSITIVE CONTENT] - offered top-notch support during the whole implementation journey and the migration of candidate data from our previous ATS went seamless. Since adoption, the hiring team saved lots of time in sourcing and gathering the interview feedbacks, as it allowed us to automate several critical tasks.

PROS

Lever has all of the features we were looking for - an easy to set up careers page, configurable roles and permissions, feedback forms, communication templates, customizable steps in the interview process, scheduling, referrals, internal applications management and a very powerful customizable analytics dashboard. And above all, it has a game-changing Nurture feature that Lever is the only ATS I'm aware of offers that allow the team to engage candidates at scale through personalized email campaigns.

CONS

Not a big issue, however worth mentioning: i)my previous ATS had a mobile app I used on a daily basis - Lever doesn't have one ii) there's no local support in Europe which leads to either asynchronous communication per email or meetings that can take place late afternoon only. iii) impossible to upload a picture (of the hiring team for example) to the job ad, something that was possible with my previous ATS

Reason for choosing Lever

Nurture feature

Reasons for switching to Lever

We were looking into getting a more powerful ATS to support sourcing efforts - Lever was the only ATS we spoke with who offered the Nurture feature very valuable to us since close to 40% of our hiring requires reaching out to passive candidates.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Lever is a great efficiency ATS for small-mid sized companies

I realized improved efficiency from day 1 with a high volume of candidates scheduled on our books for the same amount of effort.

PROS

Very user friendly and features are thought through from the tactical recruiting side. I love easy book links, automated offer letter templates that actually work well, strong email template capabilities with email delay features, integration with slack.

CONS

Few glitches with offer letters / integration with background check and HRIS system. I had to figure out some rules myself that weren't documented. Their support team is very fast and friendly though. The built in support articles are also very comprehensive.

Reason for choosing Lever

All of the features I was looking for in one place at a reasonable cost that will scale with us. Most user friendly, built in CRM (not separate), best internal TA features for scheduling, etc.

Reasons for switching to Lever

Ability to keep notes on candidates for life and own candidate records, built in email automation capability for the same price, improved communication with hiring managers, better reporting, more sleek careers page, improved candidate experience, tons of automation features that fill in for the coordinator side of recruiting.

Karen

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2020

New rollouts

Lever used to be a great program with lots of features, they just ruined it with the new roll out.

PROS

At the moment nothing is good about this software

CONS

Merging had been disabled. We can no longer join new and old profiles into one profile. New and existing profiles - we are no longer notified if a candidate may be a duplicate. Have you ever spoken with a candidate only to find out that they where not a good fit before? Emails do not sync properly - Gmail will not be delivered if sent through Lever. We have found that we must copy and paste the email template to Outlook in order for the recipient to even receive the email. This has been going on for almost year. Emails Part 2 - Entire threads of email conversations do not appear in Lever. They are missing so again we have to cut & paste entire conversations to place in the profile. INDEED Candidates - These candidates must be forwarded into Lever. The same process we have done for 3 yrs, now all of a sudden are forwarding a separate entry of blank information which now must be deleted. It turns out that if you have an image in your signature on your email that is what creates the blank entry. SO if you have a logo, Facebook, Instagram, Twitter logo expect a blank entry. Customer Service told us we were doing it wrong. No their rollout was the most stupid thing we have ever worked with. Different pipeline stages for different jobs makes no sense. You have 1 profile, you can have many jobs associated with that profile, you can have many hiring mangers for that 1 profile, they do not need to be all over the place.

Donnie

Hospital & Health Care, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

If you're looking for a new ATS, look at Lever!

We recently adopted Lever as our new ATS. At the beginning of our ATS search, we went through several demos with other systems, but Lever was the obvious choice for us right from the beginning. Not only did the system offer everything we needed from a new ATS, the customer service at Lever was top notch. [sensitive content hidden] was our Implementation Specialist. In my 14-15+ years, I can hands-down say that I have never received such exceptional customer service and support like I did with [sensitive content hidden]. not only is a Lever subject matter expert, but he is passionate about what he does and it shines through in every conversation. His response time is unmatched. I cannot say enough great things about Lever, and more specifically [sensitive content hidden] . Thanks for such a great product, with great support! I highly recommend Lever to anyone looking for a new ASTS.

PROS

Everything about Lever is great. We love the user interface and user experience.

CONS

I don't think there is anything specific things I can point to.

Reasons for switching to Lever

Our old ATS was horrible - lacked even the most basic functionality.