--- title: "Loxo Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Loxo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Loxo is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/loxo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Loxo](https://www.softwareadvice.com/hr/loxo-profile/) / Loxo Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/loxo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/loxo-profile/alternatives/) # Loxo User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 134 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 105 reviews (78%) - 4 stars: 13 reviews (10%) - 3 stars: 6 reviews (4%) - 2 stars: 5 reviews (4%) - 1 star: 5 reviews (4%) ### Most mentioned pros - The platform saves me time and budget as I'm not wasting money on massive job boards and advertising anymore, since I can do my headhunting more effectively with Loxo and its sourcing tool. - It integrates everything into their user-friendly platform, making recruiting fast and easy, even across time zones. - Overall, Loxo has been more user-friendly, lighter, and tech-integrated with AI and advanced tools, saving me money by replacing expensive sourcing platforms. ### Most mentioned cons - Interview notes and candidate summaries also lose formatting - Automated campaigns are limited and clunky - Great onboarding person. But as we began to try to REALLY get into the software, we needed tech support that was just too slow to respond. ## Loxo customer reviews Showing reviews 1-25 of 134 (page 1). ### Best in class recruitment software - Overall rating: 5/5 - Reviewer: George R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Loxo's user interface is so far ahead of any of its competition that it's actually a system that our team enjoy using. It was really important for us to limit the administrative burden of our CRM/ATS and the clicks needed to add/amend records are far less than any others we've seen. Add in top of the line tech and AI and it's a no brainer for us. #### Cons The AI sourcing feature doesn't always get it right but it's not something that we have been actively using and doesn't affect our usage of the system. #### Reasons for choosing Loxo UI, ease of use, LinkedIn extension, wide range of features --- ### Transformative ATS | Full Recruitment Platform with Robust Integration - Overall rating: 5/5 - Reviewer: Thais C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent experience and customer support. Loxo saves me time and budget by eliminating the need for expensive job boards or sourcing tools. It integrates everything into their user-friendly platform, making recruiting fast and easy, even across time zones. It's a great investment, saving money, time and effort with effective integrations and AI support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that everything in Loxo is fully integrated and user-friendly, making processes like emails, outreach, updating and sourcing candidates fast and easy. It's great that everything is on one screen instead of using multiple apps and websites. The platform saves me time and budget as I'm not wasting money on massive job boards and advertising anymore, since I can do my headhunting more effectively with Loxo and its sourcing tool. The user-friendliness makes life much easier since I don't have to contact support for everything, though the support is great if needed. The integration allows setting up outreach searches and tasks outside regular hours, which is super helpful as I recruit across multiple time zones. The setup was quite easy and smooth; they organised my first onboarding session right away, and the team was always available. The technical side and integrations with phone and email worked well, and adjustments could be made easily according to my needs. Overall, Loxo has been more user-friendly, lighter, and tech-integrated with AI and advanced tools, saving me money by replacing expensive sourcing platforms. #### Cons No dislikes so far. #### Reasons for choosing Loxo I was looking for an AI-powered and better-integrated recruitment platform that could also help save money on expensive sourcing tools and job boards. #### Reasons for switching to Loxo I was looking for an AI-powered and better-integrated recruitment platform that could also help save money on expensive sourcing tools and job boards. --- ### Increasingly disappointing. - Overall rating: 3/5 - Reviewer: Brian C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It started off great. Great sales person. Great onboarding person. But as we began to try to REALLY get into the software, we needed tech support that was just too slow to respond. We also realized that the helpful features that we were excited about were not flexible enough to meet our basic needs. Reporting, sales tracking, etc. just sub-par. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Using Loxo was an improvement over the antiquated ATS that we were using before. The modern look and promised features easily lured us away from PCR! #### Cons We started noticing that all the features that initially intrigued us were not actually built into the app itself. Calls and texts required third party integrations for example. Loxo Source sounded great but seems lacking. The tech support continues to decline and disappoint. We've started our 2nd year with Loxo but I'm already looking for an alternative. #### Reasons for choosing Loxo Better demo and promised features that we were excited to use. #### Reasons for switching to Loxo We needed something better that provided a quicker more modern interface. --- ### Love this product! Best recruiting ats/crm - Overall rating: 5/5 - Reviewer: Alison B. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Great experience !!! I would recommend LOXO to any niche recruiting agency that looking for a all-in-one solution that is easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing product. It was a game changer. If your recruiting agency is growing and and your team is looking for a all-in-one-platform that is built for recruiting agencies LOXO is the way to go #### Cons It's expensive but definitely worth the investment. I loved that Loxo was fully integrated in all aspect of the business. #### Reasons for switching to Loxo The integration features and marketing campaigns --- ### Best in class - Overall rating: 5/5 - Reviewer: John F. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I've been using Loxo for a year now, and it's the best recruitment software I've ever used. The UI is great, they're constantly developing new features, support team is excellent, and they're really focused on continuously evolving and improving the platform. Highly recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Constant innovation and adding incredible new features at a regular basis. The focus on AI is a real plus for our business going forward. #### Cons Nothing really so far, very impressed. One possible note is some of the data in Loxo Source can be outdated, but it's few and far between #### Reasons for switching to Loxo It was time for a change, i'm happy i made the switch --- ### LOXO the good/Bad - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Solid C+. Customer service is mainly AI driven, but figured out the work around, my customer service requests will go to a human if I add a screen shot, and state that in subject. Price increases and under delivers in CRM function and formatting resumes. Not worth the coin #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The connection and searchability it has with Linkedin. ATS portion of LOXO is strong. Web site connection was convenient #### Cons Where LOXO Misses the Mark for My Team, sharing to help and hope LOXO fixes I have been in recruitment a long time and know what works in the real world. LOXO has some strengths, but there are fundamental issues that make it frustrating to use day to day. They need a senior recruiter who has actually used the system for a year or more to audit it properly. CRM Feels bolted on, not a core part of the platform Automated campaigns are limited and clunky Makes proper client management and BD harder than it should be Resume Formatting Word resumes get butchered and lose formatting PDFs are fine, but most resumes come in as Word Constant rebranding and reformatting required before sending to clients Interview notes and candidate summaries also lose formatting Output looks like sloppy cut and paste work Client Delivery Forced branded resume format looks like a LinkedIn profile with a watermark Does not look professional and reflects poorly with clients Formatting is unreliable My team often sends resumes and notes through Outlook instead of LOXO Printing and Document Handling No direct printing from LOXO Every resume must be downloaded to a PC first Small issue, but it adds up fast and clutters storage Job Posting and Integrations Weak results from job board postings, especially free boards Integrations feel clunky and half baked Integrations are expensive for the value provided Implementation Implementation lead was smart but not a recruiter Lacked understanding of real recruiting workflows Came across as smug during integration This shows in how the system is designed and rolled out Pricing Very expensive for what the platform delivers, w/ 5% increases every yr and high integration costs, transferring my old DB was a shit show and rushed to review it, but the errors showed up months after- too late at that point to get them to fix unless u want to pay. Automatic five percent price increases every year Overall value does not match the cost What Works ATS functionality is solid Sourcing tools are strong There is real potential if fundamentals are fixed Bottom Line The demo sold a better experience than what was delivered Core workflow, CRM, formatting, and client delivery need serious work With real recruiter input, LOXO would be ideal Right now, it is not there yet #### Reasons for choosing Loxo Thought the AI and sourcing would be better, the look and USER exp appeared better in LOXO, but not convinced I was right #### Reasons for switching to Loxo Lacked sourcing tools and lacked CRM functions #### Vendor response Thanks for the thoughtful, detailed review. We’re glad searchability, sourcing, and the ATS have been strong for you. We’re disappointed the overall experience didn’t match what you expected, especially in the areas you noted. We take pride in creating a simple workflow, so if something led to extra manual work for you, we're curious to understand this better. Recruiting workflows vary a lot by team, and we’re continuously improving the platform to better support the real-world ways recruiters work. If you’re open to it, we’d love to connect and take a closer look at your setup and examples so we can help resolve what’s happening and share your feedback with the right teams. Thanks again for taking the time to share this. Replied January 2026 --- ### Great All-in-One Solution for ANY Talent Team! - Overall rating: 5/5 - Reviewer: Scott H. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered We had been using a legacy ATS which we had heavily customized for our High Volume RPO business over 10 years. That system was purchased and sunsetted, so we needed a new solution. Through an exhaustive search we found Loxo and were impressed by the potential of the system (it was still very new two years ago). When meeting with [sensitive content hidden] we saw his passion for developing a better system and were willing to work with him and his team to make it better. They have met and exceeded our expectations. His support and development teams are responsive, helpful and quick to solve problems while they are constantly improving the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loxo is a leader in what ATS and CRM systems should be. They are constantly making improvements and adding customizable elements that make the system better every day! Their support team is always responsive and solves any issues quickly. The system is also very intuitive and user-friendly with integrated phone, text, drip marketing and sourcing ALL IN ONE! #### Cons We've been working with Loxo for 2 years now. We knew then that it wasn't everything we wanted because it was so new, but the potential for greatness was there! They have come a long way and are using our input to make updates that really matter! #### Reasons for choosing Loxo Loxo was the only tool that was intuitive and customizable enough for our High Volume RPO needs. #### Reasons for switching to Loxo Bullhorn stopped supporting SendOuts and the Bullhorn product did not meet our expectations --- ### Live Love Loxo - Overall rating: 5/5 - Reviewer: Lexi J. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I love loxo and could not imagine recruiting without it. Recruiting is a grind, and they do a great job at making it as simple as possible. Whether it's the layout and applicant tracking features, or the lists that shave off days to fill when working on a new req. Very happy with loxo and will continue recommending it to fellow recruiters. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about loxo is how user friendly it is. I am not a super btech-savy person, and loxo just makes sense. If for whatever reason there is something you can't figure out, there are countless training videos and their AI customer service bot is actually very helpful. I love how responsive the team is. If I am experiencing or have a potential idea for improvement, I can reach out to someone on linkedin and it is actually heard. #### Cons On occasion, some of the profiles don't update and have out of date information. I expressed this a few times with the team and they actually rolled out a feature where you are able to update a profile if you notice some of the information is missing. So great! --- ### The Best in the Recruitment Space! - Overall rating: 5/5 - Reviewer: Jason C. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Loxo has completely transformed the way our team manages the recruiting process, and I can’t imagine going back to juggling multiple platforms. What stands out most is how intuitive the platform is! The learning curve is minimal, and everything just makes sense. Whether you’re a seasoned recruiter or new to the team, you can hit the ground running without a steep onboarding process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of my favorite features is the way Loxo consolidates all communication in one place. Texts, emails, and call recordings are all tracked within the platform, which makes it incredibly easy to stay on top of outreach and pick up right where a colleague left off. #### Cons If the candidate does not have contact info, the platforms AI will try to scrape for it and it’s usually incorrect or outdated. #### Reasons for switching to Loxo Loxo is easier to integrate as the team grew --- ### Spam generator - Overall rating: 1/5 - Reviewer: Jimmy T. - Verified reviewer: Yes - Industry: Program Development - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Extremely poor. Loxo acts as a 'spam engine' for the recruitment industry. Their outreach automation allows recruiters to bypass standard professional boundaries, resulting in constant, unsolicited pestering on personal phone numbers and emails. It is a privacy-invasive platform that prioritizes 'reach' over professional ethics and data consent. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The user interface for the platform seems modern, but that is irrelevant when the core function of the tool is used to facilitate intrusive and unsolicited outreach. #### Cons The platform’s 'Loxo Source' feature seems to scrape personal contact information without consent. As a recipient, I have been bombarded with automated SMS and email sequences that feel like high-volume spam. There is clearly a lack of 'opt-out' synchronization, and the tool encourages recruiters to prioritize quantity over quality, leading to a terrible experience for anyone whose data is in their system. --- ### Loxo saved us from Bullhorn... finally - Overall rating: 5/5 - Reviewer: Walt L. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered The support team is US-based and responds either immediately or very soon. It's not like Bullhorn where you have to create a ticket and wait... They're on it and will do whatever they have to do to make things work. The support is probably the best of any company I deal with personally and professionally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product just makes sense for what we do as recruiters. Adding candidates and clients from LinkedIn using Loxo's Chrome extension is quick and seamless. Creating jobs, adding candidates to those jobs, and visually seeing where they are in the process via Loxo's candidate pipeline is amazing. Unlike Bullhorn, when you search in Loxo, you can be confident those candidates or clients will show up in the results. It's a night and day difference and in a different league. #### Cons That we used Bullhorn for so long before making the switch. #### Reasons for switching to Loxo Bullhorn was unreliable, overpriced, clunky and endlessly frustrating. Their "updates" to the interface were consistently terrible. Just an awful experience overall. --- ### Sales and Recruiting - Overall rating: 5/5 - Reviewer: Dennis O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software brings together the Sales and Recruiting with strategic reports that enable us to move the staffing business forward. We use it for our prospecting of new and existing clients, operational contact management, and obviously sourcing candidates for recruiting in a tight labor market that Colorado has currently. Shortens the sale cycle, helps us drive out non value, and increase our market share. #### Cons We didn't realize all of the benefits of a coordinated effort between Sales and Recruiting functionality. We where under utilizing this software to define the passive market from both a sales and recruiting perspective. They are a growth company and need to tout the synergy between sales funnels and recruiting funnels. #### Reasons for choosing Loxo The graphical user interface, while moving from milestone to milestone was great in expediting our processes. #### Reasons for switching to Loxo Functionality and integration with sales. --- ### It does it all - Overall rating: 5/5 - Reviewer: Joel O. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered It has been great. I get multiple emails each day from other companies offering me products and services that seem great. But I can always respond, "My ATS already does that at no additional cost." #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loxo is one of the most affordable ATS that I've run across. It does everything that our previous systems did and so much more. Also, it is cleaner, faster, and easier to use. Customer Service is always available. They are always rolling out new features. #### Cons I wish it was easier to bulk select candidates from a list of over 25 people. #### Reasons for switching to Loxo Cost, functionality, features, appearance, ease of use. --- ### Independent Boutique, but should be used by every enterprise - Overall rating: 5/5 - Reviewer: Craig W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered This is as 1 stop shop as I have seen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Being able to easily flush my candidate's Linkedin profile to Loxo is huge, easy and amazing. - Creating drip campaigns is an easy task, to say the least. - Loxo Source is years ahead of other ATSs #### Cons - I'd love to be able to respond through Loxo to people who respond to my drip campaigns. Currently, I have to go back to email. Not crushing, but it would be easier to work out of 1 system. - AI Matching is good. No one is great, but I'd like to see Loxo crush everyone. #### Reasons for choosing Loxo They will be the best soon. Pound per pound, they crush the rest. #### Reasons for switching to Loxo Zoho was limited in comparison although their parsing was spot on and did more than most. There was no campaigning with Zoho unless I bought another product. --- ### Loxo is the new AI powered software to hire candidates for your practice! - Overall rating: 4/5 - Reviewer: Chris D. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Loxo is user friendly and allows you to keep up with candidates in a important way. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Loxo uses AI which is user friendly. It is super easy to tag candidates you are looking to hire and then search hiring groups by tag, which is unique to the software. #### Cons Loxo creates multiple profiles for the same person if they are candidates for multiple jobs. This gets messy and confusing. A few times, emails and text will not sync in real time. --- ### Net Generation ATS - Overall rating: 5/5 - Reviewer: Mike S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent ATS - It may look pricey, but if you add up what you get it is right in the ball park - You get - phone system, email campaigns, email and phone search lookup, LOXO source to search for candidates automatically, lots of email and automation pipeline triggers for auto emails. Reporting is adequate. Support is very strong - conversion was great and easy - we did over 80k records with no issue from PCR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its simplicity - Its design allows for simple navigation that is logical. You can tell it was not a patched system that was put together over the years. It is strait foreword with really simply drag and drop parsing and pipeline candidate tracking . Its source capability and ability to find email addresses and phone numbers is next generation ability beyond other ATS's. It is flexible and allows record field customization and custom forms that we have implemented for candidate intake and qualification and even job order forms. Outreach email automation is awesome. I can drip campaign hiring managers forever if I want. #### Cons The Mobile version is very basic. Its not really anything beyond a contact lookup. They need to improve this so that you can run your business from your phone if needed. I am told that this is coming in 2021. They also need to make the search better with facets that allow further refining a search after you use their search builder categories. If you are a Boolean Pro you can do anything in search but we are not Pro's. You cannot get voice mails on their system from the road because the mobile version is not expanded yet. #### Reasons for choosing Loxo Next generation and all inclusive system, phone, source, email campaigns. Lots easier to use and track candidates. #### Reasons for switching to Loxo Simpler and included Phone, email campaigns and Source. Also much more intuitive and easier to navigate with a great Pipeline visual system. --- ### Simple to use; customer success available for help - Overall rating: 5/5 - Reviewer: Karen D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered Loxo has helped our team stay productive despite working from home during COVID. It has helped them connect with candidates and clients using SMS and email without having to manually document every single message. I also appreciate the back office features that help track placements as well as make customizing Loxo easier. Email and text templates have proven very simple for brand management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros At HealthCare Connections, Inc. we use Loxo every day. I found Loxo quite simple to use after a bit of a learning curve with boolean searches. The chat feature of Loxo is probably the most helpful feature in Loxo becuase if I am unsure how to do something or need help with anything, someone in customer success is always there within minutes to assist. They are also quite receptive to suggestions and constructive criticism. In fact, we have had several of our suggestions integrated into their updates. #### Cons Among our team the least liked feature is the lack of being quickly able to decipher if a job is permament or contract. That said, there is only about 2 clicks required to figure this out, but it could be even easier if the choice showed on a search. --- ### Big fan of Loxo - Overall rating: 5/5 - Reviewer: Lee H. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered Grateful that Loxo came in and changed the talent platform industry. They were desperately needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loxo created a one stop shop for us to be able to find candidates, reach out to them and then track the progress throughout the system. Loxo's customer support team is the most responsive and genuine team I've ever worked with. They always made sure I was in a good spot. Loxo allowed us to remove several outside tools/subscriptions as they had everything you need on one platform. #### Cons A few minor email capabilities but they're the kind of company who truly listens to their users. They'll add modifications and adjustments as they see fit. --- ### I like the product, but still has room to improve the UX - Overall rating: 4/5 - Reviewer: Erika C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The Loxo chrome extension makes it simple to import profiles into the database. The software is user-friendly and here are a lot of helpful features, such as making outreach campaigns and reports. Instead of an installed program on the desktop, I like how the software is in a browser so that our team can always have access to it when on-the-go. They also have an extensive help guide and easy access to the support team if you need assistance. #### Cons Loxo continues to make updates, which I understand is well-intentioned. However, there have been multiple occasions when these updates have ended up setting our team back in productivity due to Loxo changing or removing certain features we have relied on. When reaching out to support, we are often told that they cannot revert these features back to the way things were, which ends up making the UX less enjoyable. --- ### Loxo Review - BEST SYSTEM BY FAR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered By far the best system on the market. If you want to maximize your team's efficiency and get a recruiting solution that actually solves your problems, then Loxo is the platform for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loxo is by far the best solution for recruiting on the market. The team their truly understand the needs of high-functioning recruiting teams. The candidate database is unlike anything else I've used on the market. It's searchable on several different levels making my team more effective, and you can easily add candidates into marketing lists, one-off email sends, and click-to-dial campaigns. Yes, you can call directly from within Loxo with no extra tools needed. With loxo, you also get a unique job view that makes it very easy to manage all search projects. #### Cons So far I have no complaints. I've used Bullhorn, FileFinder, Invenias, Crelate and Zoho and none of them even compare to how great Loxo has been for our firm. --- ### Levo Resources Review - Overall rating: 5/5 - Reviewer: Andrey R. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Great so far. [sensitive content hidden] has been very supportive and the tech support team tackles issues efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User friendly and easy to set up and start working #### Cons Invoice template can be improved by allowing an insertion of my company logo and allow business address modification. Also, for consultants on billing the hour tracking is terrible. It would be nice to see a more robust portal for consultants to enter their weekly hours worked. --- ### Great ATS - Overall rating: 5/5 - Reviewer: Heather R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I appreciate many features Loxo provides from sourcing to ongoing communications with candidates after hire. It is organized, user-friendly and integrates well with online platforms. Makenzie has proven to be an incredible asset providing top-notch customer service when needed! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Loxo is easy to use and I like how easy it is to post a job and candidates progression is easily visible #### Cons I would like to have a feature to forward texts from candidates. --- ### Hands Down Best ATS - Overall rating: 5/5 - Reviewer: jeff m. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Perfect. Easy to use. Easy to customize. Set up for success. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Loxo does everything we need and provided us additional functionality we did realize we needed until it was provided. The customer support is absolutely first class. 100 percent happy customer. #### Cons Nothing that I can think of at the moment. It’s clean, easy to use. We thought a lot about how we wanted to use and set it up prior to implementing. #### Reasons for choosing Loxo Many can not remember all of them - bullhorn, LI and others. #### Reasons for switching to Loxo Last product was slow, search was not effective, lacked ability to structure correctly, bad UI. --- ### Solid product - Overall rating: 4/5 - Reviewer: Kristen W. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I believe if you're purchasing a product, you should be able to log in and go- Loxo does that. Very intuitive. There are probably a ton of bells and whistles I have not taken advantage of but for tracking information, it works well. #### Cons Some of the layout could use some tweaking- I'll add a company address and it's not clearly displayed on the company file etc. Additionally I wish you could add a contact and easily add the company (maybe you can and I just haven't figured it out). #### Reasons for choosing Loxo I liked the interface better with Loxo. I also have a back office group that said they could easily interface with Loxo which helped. --- ### Great Product Coupled with Great Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - initiative and easy to use - able to manage the 360 recruitment process with its tools - excellent reporting functionality - highly responsive customer service #### Cons - lack of mobile app - some functions don't work for Japan ## More reviews [Next reviews](https://www.softwareadvice.com/hr/loxo-profile/reviews/?page=2) --- Loxo Reviews, Pros and Cons - 2026 Software Advice