--- title: "Nowsta Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Nowsta. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Nowsta is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/nowsta-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Scheduling Software](https://www.softwareadvice.com/hr/employee-scheduling-comparison/) / [Nowsta](https://www.softwareadvice.com/hr/nowsta-profile/) / Nowsta Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/nowsta-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/nowsta-profile/alternatives/) # Nowsta User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 283 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 246 reviews (87%) - 4 stars: 34 reviews (12%) - 3 stars: 3 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... - It is incredibly useful for our staff to use the mobile app to accept or decline shifts, see event and shift details, uniform information, and location parking information in the palm of their hand. - It has definitely been a game changer for us in multiple ways and has had a positive impact in all departments, from event staffing to floral staffing to operations staffing and scheduling meetings. ### Most mentioned cons - In the admin side the pages don't refresh even going back and forth between pages, I have to manually hit refresh to get things to update. - The notifications don’t always deliver. - I don't like that they don't have a coordinator app or the functionality to schedule staff on the go. ## Nowsta customer reviews Showing reviews 1-25 of 283 (page 1). ### Best Option out there! - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great interface, really good customer service! Easy to use as a manager and employee. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having a system that communicated with our catering software has been crucial. This allows us to keep budgeting / staffing goals in mind when creating the schedule. #### Cons I wish there was a manager portal / or team portal so that I could login and see who's clocked in, what my labor costs are for that day/period. That is the biggest lack of Nowsta currently. . #### Reasons for switching to Nowsta Communication with catering software, functionality is better suited for our industry vs. restaurant --- ### Love Nowsta! - Overall rating: 5/5 - Reviewer: Graham H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Wonderful, we love Nowsta and the support we've received. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Love the event layout and the ability to move people to different events easily. #### Cons There is no app for admin log in. This could help us a lot when we are editing events from our phones. #### Reasons for switching to Nowsta it was not setup for scheduling, we were growing. --- ### Pier Sixty - Overall rating: 4/5 - Reviewer: Katie S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I really do love this software compared to the excel spreadsheet we used to use for the almost 200 servers that we have. Additionally, the implementation of the Nowsta Labor Market has been huge for our team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ease of scheduling - I can assign people to shifts for an entire month and send their monthly schedule all at once. Bulk actions is my favorite feature! #### Cons I wish that I could schedule people on my phone via the app - hate that I can only use a computer! #### Reasons for choosing Nowsta Price & ease of use & overall look --- ### Love Nowsta - Overall rating: 5/5 - Reviewer: Clayton P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I have been using Nowsta for nearly 7 years now and I have overall truly enjoyed my time using the system. I recommend the system to all of my friends that have any scheduling needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease with which I'm able to see staff's allocation and hours throughout the week. #### Cons The mobile version of the web version could be easier to use. Also I would love if there was a way to organize the staff in the weekly view by confirmed hours instead of just by name. #### Reasons for choosing Nowsta We chose to go with Nowsta for a number of factors including its cost per user and its ease of use for the administrators and the general team members. --- ### Saves Time, So Easy To Use, and Love the app! - Overall rating: 5/5 - Reviewer: Keiry D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Use to do labor calls for catering teams and its a great resource! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use! The best platform to fill open positions for mass labor calls and keep track of people requests. #### Cons Transfer of Data to HRIS, timeclock punch connectivity #### Reasons for switching to Nowsta mass scheduling was essential to making the swich --- ### Good for a mid sized team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Easy to use and understand, great calendar and easy to clock in and out for employees as well as admins. #### Cons They had an update that was very bad but they rolled it back quickly, which was appreciated, smart move. --- ### Easy scheduling - Overall rating: 4/5 - Reviewer: Cindy H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. In the past i have used various systems to schedule staff. Nowsta is user friendly and that has been saved me a lot of time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to attach files to shifts. The announcement tool is very helpful as well. #### Cons Rarely the desktop version is glitchy. Nowata makes scheduling staff easy. --- ### Great experience - Overall rating: 5/5 - Reviewer: Loretta B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am a big fan of nowsta - no big issues #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use - easy for employees to use on their phone #### Cons Not being able to add the same break for everyone all at once - we have to do it one a time --- ### Convenient and Organized Program - Overall rating: 5/5 - Reviewer: Jeremy L. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've used Nowsta for our business for years. The website is easy to work with and our overall experience has been positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Nowsta makes scheduling a large team simple. It provides the convivence of giving employees shift notes while tracking their attendance and hours. It also keeps shift information organized and easy to reference. #### Cons The app is limited in it's functions. There is no quick way to edit shifts without access to a computer. --- ### Wonderful Experience! - Overall rating: 5/5 - Reviewer: Jacob E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Nowsta helps us schedule our event staffing with ease and is a great experience! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Navigating different areas of the program are intuitive and feel easy! #### Cons Tough to identify what I least like…the color coding helps, but I am Slightly color blind with reds looking like greens --- ### Best Product on the market - Overall rating: 5/5 - Reviewer: Caroline F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered We just love working with Nowsta, we really think it's a great product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Nowsta has revolutionized our industry. I love that it keeps track of all my hourly employees time but also if they have two pay rates , their reviews... it's by far the best product on the market for time keeping of big teams #### Cons The updates we ask for take too long to happen --- ### The Best Schedule App Yet - Overall rating: 5/5 - Reviewer: Lauren C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered 11/10 I would send anyone who scheduled large masses of ppl this app #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s ease of use. Nowsta makes it easy for my staffing team to book out staff #### Cons Sometimes can be glitchy but it could be internet access --- ### Essential for scheduling our catering & event staff! - Overall rating: 5/5 - Reviewer: Kt M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We have enjoyed Nowsta for the organization and ease of use for our staff! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We love the personalization of Nowsta and being able to make it work for our company needs. It is incredibly useful for our staff to use the mobile app to accept or decline shifts, see event and shift details, uniform information, and location parking information in the palm of their hand. We also love that it integrates with our catering system, Total Party Planner. #### Cons We wish there was a mobile app for managers & administrators! We are often working in the field and assisting with events so when changes need to be made to a shift or information needs to be updated real-time, we have to rush to a wifi zone and make changes from a laptop (if we even have it with us!) at an event. Making changes via mobile would be super helpful! --- ### Scheduling Software You Need that your Grandma could use - Overall rating: 5/5 - Reviewer: Jennifer o. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Nowsta is always very quick to respond to questions. I feel like they really listen to their customers and take our enhancement requests seriously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Nowsta is a full service scheduling program that integrates with our catering software. It is an amazing tool for scheduling different levels of staff for multiple events at multiple locations. But it does not stop at the scheduling step. Nowsta is also our time clock and produces all the reports we need for direct import into our payroll system. It even allows our employees to cash out prior to our regular payroll date. Nowsta is also a fantastic data bank for our employee records and it has great tools for communicating with our entire staff at one time and/or the staff of a specific event. We used to have a program for scheduling, one for time and attendance, and none for employee communication. Now we have Nowsta and we love it! #### Cons I do not like the mileage feature in Time and Attendance. It is based on time instead of distance. I would love for Nowsta to be able to calculate the driving distance from an employee's home to the venue they are working at so we could compensate for miles driven. Also our tips are often not received until after an event has taken place. I'd like to have a way of entering tip income for employees when we get it but still have it associated with the event they worked. #### Reasons for switching to Nowsta Previous product was quickly going out of date and not enhancing their product. Nowsta offered a lot more functionality. --- ### Nowsta has been GREAT for our company - Overall rating: 5/5 - Reviewer: Cameron D. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Nowsta has helped us streamline staffing for our events and allowed us to focus on building the best teams for our clients. Through Nowsta's many features, we're able to manage and communicate better with our clients and our staff, creating better and stronger events teams all around. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the accessibility and ease of use for each of our team members. Our staff consists of young and old, and everyone seems to understand how to use the app. Getting updated that everyone has clocked in is a great feature, especially when you're running a lot of events daily. The reminders that you have a shift coming up when you're 3 days out, and then again 3 hours out are great too! Lastly, we love being able to see the last time a staff member logged into the app, this helps us manage the teams more accurately. #### Cons We struggle most with the clock in/out feature. It's likely a user error, but we get the most complaints about this feature. When it does work, it's great! #### Reasons for choosing Nowsta I cannot remember the alternative products that were considered, but overall, we felt the price, the ease of use, the features, and the customer service far outweighed the other options. After several years of using Nowsta, we're still really happy with the product. #### Reasons for switching to Nowsta The other software we were using didn't have the features that Nowsta has or the great customer service. --- ### Nowsta is everything you need and more. - Overall rating: 5/5 - Reviewer: Timothy B. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Outstanding program. More than worth its price. Incredible app and mobile integration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely easy to integrate into our organization. We had gone from 4 different programs for 4 years and now we've stuck with Nowsta for almost 3. It does everything we need simply and effectively, the ease of use is the most I like about Nowsta. #### Cons Only thing is I wish it paired with apple calendar. #### Reasons for choosing Nowsta Once we heard about it and saw what it could do, we went to it. No other options. #### Reasons for switching to Nowsta Because the program was not easy to use and had no mobile integration besides an app that did not do what was promised. --- ### Nowsta user review - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It has been very useful and easy to use and understand #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a great tool for me as far as tracking upcoming shows and seeing at a glance what shows still need the positions filled #### Cons Occasionally when using my mobile and I try and put in a shift request I have to turn my phone sideways in order to get to the list of employees that I'm trying to request #### Reasons for choosing Nowsta It was not my decision --- ### Use Nowsta for YOUR Business - Overall rating: 5/5 - Reviewer: Ashley C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered We could not function as an organization without Nowsta. It provides an opportunity to organize dynamic operations and can be utilized reliably in the mobile version for necessary updates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer service is always quick and easy if we ever need back-end information. The worker profiles are robust and great for HR tracking. #### Cons I would like if feature could be added to hide worker profile notes from certain assigned roles. Sometimes the pages lag/cannot keep up with the speed of changes and edits. --- ### Nowsta Review - Overall rating: 4/5 - Reviewer: Victoria S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using NOWSTA for over a year now, and definitely recommend it to all. It is super important for our company because everyone (front of house and back) use it for scheduling. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love NOWSTA because it is super user friendly to all staff that uses the application. The real time updates are so helpful as things typically change in the event industry. #### Cons I do not like how sometimes NOWSTA lags in time and I do not like how sometimes NOWSTA glitches and removes data from already inputted info. --- ### Nowsta review - Overall rating: 5/5 - Reviewer: Christopher W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was particularly impressed by Nowsta's user-friendly interface and the seamless experience it provides for both employees and managers. The scheduling system is intuitive and makes it easy to track shifts, manage availability, and communicate with the team. The integration with payroll systems is a major plus, saving time and reducing errors in payment processing. Additionally, the mobile app is convenient for on-the-go access and helps keep everyone in the loop with real-time notifications. #### Cons One area where Nowsta could improve is the customization of notifications. Sometimes the frequency of alerts can be overwhelming, especially during peak scheduling times. Also, while the platform is generally robust, occasional technical glitches can cause delays or confusion. Expanding the customer support hours would be beneficial as well, to ensure assistance is available during late shifts or weekends. --- ### Outstanding product - Overall rating: 5/5 - Reviewer: Jim D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Outstanding #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy access you can make changes on the Fly works well with cell phones #### Cons Would be great if you could highlight certain key points so employees can see that it is a focus area once putting notes in --- ### We Love Nowsta - Overall rating: 5/5 - Reviewer: Pj H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Overall Nowsta has solved our core scheduling needs. It has also made it simple to know when our team is on site for events by them clocking in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nowsta is the tool we use to schedule and staff our events. Our life has been easier since using the app and our team loves it as well. #### Cons We don't like that we can't see if a team member has read our messages. Our team also cannot communicate/respond to us in the app. #### Reasons for choosing Nowsta Their team made us seem as important as their larger clients, the pricing was within our budget and the platform meets most of our needs. #### Reasons for switching to Nowsta We made the switch due to Nowsta having most of the features we were looking for, it was affordable and their team worked with us in understanding the system and onboarding into the platform. --- ### Nowsta is my co-worker - Overall rating: 4/5 - Reviewer: Dee Z. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered We are able to keep preferred and non preferred list and give our clients better service #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Nowsta has made our ability to staff multiple events in one day with ease . We can pick and choose staff or we can announce a job to all qualified #### Cons Dates of acceptance of the app/ having to keep going back to the whole calendar when trying to see just 1 day events/ there are a few more enhancements that would make a staffing agency life easier #### Reasons for choosing Nowsta The price and the ease of use --- ### Nowsta Effectiveness For Catering - Overall rating: 5/5 - Reviewer: Nick P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to set up and use. And how flexible it is for our workers to use. #### Cons nothing so far. no real major flaws or setbacks. --- ### Catering Company review of Nowsta - Overall rating: 5/5 - Reviewer: Cindy G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it's an easy app to use and as i need to utilize it daily, i'm grateful for a process that is intuitive and easy to work with #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it's easy to switch between different modes and to keep track of staffing progress #### Cons I wish i could see more information on the screen at once; ie the calendar for more than a month #### Reasons for choosing Nowsta it was recommended to us by several staff members and we looked into it and installed ## More reviews [Next reviews](https://www.softwareadvice.com/hr/nowsta-profile/reviews/?page=2) --- Nowsta Reviews, Pros and Cons - 2026 Software Advice