About Nowsta

Nowsta is a cloud-based workforce management solution designed to help businesses streamline the entire employee lifecycle, from managing work requests to gaining insights into labor costs. The centralized dashboard enables managers to create shift schedules, review conflicts, or overtime issues before assigning tasks and get work request confirmation from employees in real-time.

Key features of Nowsta include employee scheduling, automated attendance tracking, payroll management and labor forecasting. Employees can use a mobile time clock to punch-in on an hourly basis from their field locations and verify individual identities by attaching photos. The system automatically captures working hours, calculates wages and utilizes integration with ...


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Supported Operating System(s):

Web browser (OS agnostic)

137 Reviews of Nowsta

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(123)

123

4 stars

(18)

18

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 137 results

July 2018

User Profile Picture

Amanda from Events By Classic

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

This app has been game changing for how we communicate with staff.

Pros

I like the ease of use as a Coordinator. My time spent scheduling has shrunk majorly, leaving me more time to focus on recruiting, on-boarding and training. The calendar makes it really easy for me to see what my week looks like. The sorting function help me isolate events to more easily see events. Even the color and font choices used in the apps is pleasing to the eye! The support from the Nowsta team has been amazing. They always respond within minutes through their direct messaging function and not only resolve the issue, but are a blast to work with. It's been a year that we have used the software and there have been endless improvements to functionality. They have expanded the system in many ways, allowing us to change our payroll functions and save money. Many times, we have seen areas for improvement, have sent the Nowsta team suggestions and then seen the tweaks in the app a few weeks later. The team at Nowsta is the ultimate example of continuous improvement. My staff really enjoys using the app and it has actually been a help in hiring as well. I mention it during the interview and I have seen candidates' faces light up with excitement that we schedule with such a convenient form of communication.

Cons

The timeclock function on the app can be buggy and not record proper times, but I let the Nowsta team know and it's usually fixed right away. It's also an easy fix as a Coordinator, to adjust the times on the desktop.

January 2020

Monica from Purple Onion Catering Co.

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

January 2020

Saves time to book staff

We are a catering company and we use Nowsta for time and attendance for our in-house staff as well as our staff working off-site events out in the field. We love the ability to see how far away the staff member clocks in. Having the captains able to clock in and out the staff is a plus for staff who forgets their phone or is late and doesn't clock in.

Pros

Scheduling staff for events is a breeze. With multiple events displayed at once, we can click and drag staff to the event best suited for them. The report showing a spreadsheet as to the average number of minutes it takes staff to confirm events and the percentage that staff says yes to working an event helps us with prioritizing our staff based on their response. Approving staff on the Time and Attendance page is very easy and the screen is clear to see their times worked. Scheduling staff for the different departments works well .

Cons

Sometimes if the address of the location is not an exact address then the embedded gps map may send the staff to an incorrect location. The app works poorly on some older model cell phones. I haven't found a way to note when staff is on vacation to block those days so they are not accidentally added to the schedule.

Reasons for Switching to Nowsta

Changed to Nowsta to expand our availability to clock in and out in the field, with staff using the app on their phone. Our accounting office said Nowsta was a better fit for payroll.

October 2021

Rosemary from Attitude on Food

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Great Software

Really good!

Pros

Scheduling, worker profiles and availability

Cons

I'd like to be able to print out a user friendly format for reviewing staff performance based on event notes and staff notes

Reasons for Choosing Nowsta

Much easier and less time consuming to schedule staff

Reasons for Switching to Nowsta

They were merging with Nowsta and was a good choice

November 2020

Christopher from Three Gingers LLC

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

November 2020

We like NOWSTA

For the most part...it has been very good.

Pros

Ease of scheduling. Response time from my employees.

Cons

Does not cross integrate with TPP. I thought it did...but it does not seem to do this. MAybe I am doing it wrong. Secondly, the cost of the employee per month adds up quickly.

Reasons for Choosing Nowsta

The integration into TPP

Reasons for Switching to Nowsta

For the integration into TPP

October 2021

Marcus from Thompson Dallas

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Game Changer for Event Management

I have used Nowsta for the past 6 years with three different Catering/Hotel companies because the dedication Nowsta has to their clients is superb, the software is user-friendly with features that save time and energy. The app is loved by my staff and commutation to them through it is seamless. If you want to streamline all things dealing with event management this is the software for you!

Pros

The scheduling and communication features are by far the best in the biz. Geared towards events.

Cons

Definitely wish they had the feature to approve "published shifts request" before our employees are "confirmed". When you have many on-call staff this feature helps with sorting through everyone based on knowing who will 100% Percent pick-up the shift. Nowsta does have a "availability calendar" so staff can easily notify management of their current availability, but with a staff of 50+ enforcement that they keep their calendar updated is easier said than done.