All Officient Reviews

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User Profile

Marc

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

HR administration to the next level

PROS

The integrated approach, all employee information in one place, even the document signing is included. The onboarding of new employees goes smooth and faster. Also the evolution of the solution is great, new features are becoming available, sometimes at the request of customers.

CONS

The integration with our social wage calculation office can still improve, creation of new employees must be done manualy and car assignments must be kept on two places. But these or less important compared with the other benefits we get.

Reason for choosing Officient

Because Officient is much more evolved with all new features !

Katrien

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great HR tool!

PROS

Very easy to use, complete overview of employee information, contract templates, HR process flows that are customisable, integration with payroll partner (sickness, holiday,...), asset management,...

CONS

It is a relatively new tool and a general tool which as such does not fit all aspects of every individual company but they are very open to feedback and new features are still being developed based on that feedback!

Reason for choosing Officient

Link with payroll partner, ease of use, customer support quality

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed March 2022

As an employee I don't really see it's value

Maybe more for HR and managers but not not sure what's the value proposition for employees.

PROS

You get an organigram of who's who and who's who's manager. You can tell when you days off are and see others.

CONS

Maybe super useful for HR but employee wise, not sure what's the benefit. I opened my account once a month in the last 6 months.

Steven

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

A solution we didn't even know how it would improve our office and hr management

PROS

This was a missing piece in our company and immediately showed its value after implementing it. It has an intuitive user experience, it takes care of a professional relationship between our company and its employees, it allows us to get management overviews on certain high-level information and we can zoom in to details.

CONS

Not much, we were early adopters, so it wasn't as feature rich as it is now back then. Nevertheless the core elements were there and we were able to have our input on the roadmap of the product.

Reason for choosing Officient

We were working with shared and protected folders, lots of data on e-mail to our employees, paper contracts being scanned in, use of office materials excel overviews etc. Officient came on our radar through known people in our network and we were immediately sold for the idea after the first presentation of the tool.

User Profile

Evelyn

Verified reviewer

Online Media, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

From not-so-efficient to Officient

Thanks to Officient we don't need to use different folders for every employee anymore or countless spreadsheets that held HR-information. We now have one very user-friendly and clear overview of all our HR-data and a usefull way of getting insights in our HR data as well as making up contracts or documents that our employees need to sign. Whenever you have questions you receive an answer within 5 tot 10 minutes from the always-present support team. I love working with them and I love using their tool! It makes my job a lot nicer.

PROS

Super userfriendly software with a lot of useful features and awesome support!

CONS

Even though they try, it's not always possible to have a custom-made platform which suits your company perfectly, but they try to service every client as best as they can!

Bart

Mechanical or Industrial Engineering, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Officient makes HR administration a breeze

Officient is a tool made by HR for HR and it shows. I'm saving tons of time on paperwork thanks to the automation that Officient provides.Their support team regularly follows up to see if you have any issues. They implement your recommendations into their software if needed.

PROS

-Employees can onboard through self-service and have a self-service portal-Officient automates requesting vacation-Asset and fleet management is an option-Their support is really fast and helpful

CONS

We haven't had any big issues so far, so I really can't say.

User Profile

Suzan

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Greater empowerment of the employees

PROS

With Officient we do not hire an extra HR officer to do the administration. Our colleagues can find all contracts and monthly paycheck in their personal page. They are responsible for address changes, or other personal changes. I do not get questions about their leave balance, they have a overview of the holidays of team members and they have easily access of the professional mobile numbers of their colleagues. I get as HR director more time to focus on other important issues and we also save at HR costs.

CONS

I miss a link with our track and trace program.

Thibaut

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Officient is efficient to scale your HR organization

PROS

Officient is integrated to our current HR system The team is super responsive and implement quickly feature request needed to fasten our internal process.

CONS

Officient could always integrate more feature to fasten our growth, but the team is so responsive and the development so efficient, than for now, I don't have anything to say for the moment.

User Profile

Maarten

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Increase HR efficiency

Our usage focusses on: - Holiday requests & sick absence management - Onboarding for new employees - Remuneration management - Financial planning data

PROS

I love how Officient offers a complete overview and working process of your HR-related matters

CONS

That the process is dependent on the social bureau when setting up. After set-up though, this is not an issue and everything is fully connected. So the dependency can be merely a hurdle in the beginning, but offers great benefits as well.

User Profile

Joeri

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Officient turned out to be a real HR collaboration toolkit for IT1!

Selfservice possibilities helping us daily. Helpdesk has done a great job responding swiftly, even after business hours! Centralized management & log adds overview & security as needed for GDPR. Quite some development decisions were made in favour of our requests / proposals.

PROS

The full circle, app based overview of the total compensation value a employee receives.

CONS

Custom contracttemplates are not really adaptable to fit our look & feel.

Reason for choosing Officient

More complete offering

Reasons for switching to Officient

Selfservice & full circle overview via 1 app

Emy

Graphic Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Efficiëntie & gebruiksgemak

Heel positief, fijn voor HR en fijn voor medewerkers om zo een gecentratliseerde tool in huis te hebben.

PROS

Het is een tool die heel intuïtief werkt en is alomvattend voor HR.Je kan alle essentials hierin opnemen en het is zo modulair.Werk je aan de module opleidingen, dan kan je deze onzichtbaar zetten.Per document heb je de keuze om het zichtbaar of onzichtbaar te zetten.Heel fijn.

CONS

Het is een app die in ontwikkeling blijft. Dat merk je ook en is positief.Soms stoot je op zaken die niet mogelijk zijn en dan is het hopen dat dit wordt gewijzigd in de toekomst.

Reason for choosing Officient

Prijs, efficiëntie en gebruiksgemak.

Reasons for switching to Officient

Geen gebruiksgemak, verouderde interface en beperkte mogelijkheden.

Lies

Verified reviewer

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

I love OFFICIENT

Officient helpt HR om zaken niet te vergeten! ION heeft afgelopen jaren meer dan 30 personen per jaar aangeworven en Officient was essentieel om dit in goede banen te leiden.Officient automatiseert waar het kan en maakt de HR job des te leuker!

PROS

Contracten en policies ondertekenen, onboarding flow, link met payroll, kalender, insights, data,...

CONS

Ik mis nog een software voor opleidingen, maar ik weet ook niet of OFFICIENT hiervoor bedoeld is.

Niels

Industrial Automation, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2019

Officient review from an MD's perspective

One version of the truth for HR data. All in the cloud so eliminating Excel sheets and server directories.

PROS

Ease of use & user interface Possibility to create custom fields to enhance master data. Connection with payrolling company Close connection with owners and developers to discuss new features.

CONS

Pretty basic in certain modules. Needs to be enhanced and extended.

Stijn

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

A no-brainer

The purchase of Officient is a no-brainer. As the owner of a small company, a lot of payroll administration was still done by myself. Through Officient, the most current processes are automated, such as the entry of employees' illness (and the accompanying documents from the doctor) - to say something. We were early users of the software, and I must say that the speed at which new features and updates are pushed is remarkable.

PROS

The look & feel of the interface, the ease of use, the speed of adoptation.

CONS

Exceptions in the field of payroll administration are not always 100% integrated with the software of the social secretariats.

Katrien

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Efficient. Easy & Time saving.

PROS

Officient gives a us a simple and clear overview off most HR-actions, is easy to use for all employees and gathers all info (from documents, contracts, or specific assets s.a. type of car, mobile phones, licensed programs etc. ) at just one platform! A great tool to get updated insights in a minimum of time.

CONS

No cons at all ! ------------

Wim

Events Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Officient Rules

I'm very satisfied to have discovered Officient and would recommend it to anyone who works with staff!

PROS

- Very "user friendly" - You have a very clear overview of your staff; their wage , vacation, car policy, ... - Easy to manage the "leave of absence" - ...

CONS

Once you know how it works, there are no dislikes...

Reasons for switching to Officient

"Wij Helpen" made the switch

Ellis

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2023

Gebruiksvriendelijke tool voor HR & loon

PROS

De software is zeer makkelijk in gebruik voor werknemers. Verlofdagen aanvragen, ziektebriefjes indienen en documenten ondertekenen gaat heel intuïtief. Alles is vlot vindbaar en duidelijk aangeduid. Handig ook dat je alle loonbrieven makkelijk terugvindt en dat je via de kalender kan kijken wanneer je collega's vakantie hebben.

CONS

Tot op heden is het me nog niet gelukt om Officient te koppelen met andere applicaties zoals Outlook (op Mac), al bestaat de mogelijkheid wel.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2022

As an employee it's not the best I used so far

PROS

It's good because I can see who works in the company and under who's management. I can do most admin things that I am required to do, including things like holidays management.

CONS

The UX is not great, not really inviting.

Kenneth

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2019

Review Davo Group

PROS

The ease of use, the user interface is super friendly.

CONS

I have a team of 9 engineers wich I have to manage. So the overview calendar of all engineers together could be better. For example to approve days off for them, so I can see and plan this in an instance on the overview itself.

Frele

Hospital & Health Care, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Perfect easy going software

No more manual paperwork needed. Less time consuming HR work. Perfect overview for every member of the team.

PROS

I like the simple yet complete functionality.

CONS

If I need a printout, it could go easier. Question is, did I really need the printout? :-)

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