Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"the support ist very good und kindly, easy to use, "
"Easyness of Use, Possibilitys in Adjustments. Great Support."
"Easy to use tool with all the necessary options and beyond. It helps me easily manage, track and organise my times on a daily basis."
Cons
"I basically like everything. However the mobile app wasn't on its best, but the web app is good enough to cover the mobile need as well. "
"App, sometime the menu is confusing. Diagrams would be great. "
"Sometimes I had some difficulties to find the right settings in the many different settings pages. But as one doesn’t need those on a daily base, it‘s not a big deal. "
Papershift Reviews
Filter by:
March 2021
Liselot from Wildling Shoes GmbH
Company Size: 51-200 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
March 2021
Lots of features but easy to use
I can log my work, sick days, vacations, and plan my calendar in a few clicks without disrupting my work. The app is very nice!
Pros
At my company, we work remotely and value our personal work/life balance. One of the features is the "Work Balance": I can quickly see how much time I've been working, the upcoming vacation days and holidays, and now I can plan better my own schedule. The time tracking feature is easy to input, we can note our breaks but we also have the setup that calculates it in case we forget. You can register sick dates and upload files related to it, so we don't have to wait to process it during hard times. Everything is in sync with the calendar, but my favorite feature is the sidebar, as it gives you a glance of the work balance hours and the vacation time. It's super easy to use and I know the HR team has everything organized in easy steps!
Cons
The only thing I'm missing is the auto-log hours. The feature is available, as one of the customer representatives from Papershift reached out to me once, but I'm not sure how to activate it. I guess I need to talk to the admin about that.
August 2019
Johannes from makamaka GmbH
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
August 2019
Good Software for Owner
Pros
The Shiftplan is very food to use. For Position Manager as well. Easy to configure
Cons
The Usability for Workers. It will be easier if workers can use a app and login without private mail account. Maybe Personal-ID oder personal Keyword. Not in a browser. In a Android or iOS app.
Reasons for Choosing Papershift
Good Support from the first day. Is so important to be not alone in the first steps.
April 2021
Monika from Lippert Seniorendienste GmbH
Company Size: 2-10 employees
Industry: Human Resources
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
April 2021
Tolles Tool auch für kleine Unternehmen, um den Überblick zu behalten
Wir können unsere komplette Urlaubs-Jahresplanung hier abbilden. Man kann Urlaubsansprüche auch in Stunden angeben und verrechnen lassen, das hilft beim Einsatz von Teilzeitmitarbeitern enorm, um alles sauber abbilden zu können. Die Mitarbeiter selbst haben auch einen besseren Überblick über ihre Arbeitszeiten, Zeiterfassung sowie ihren eingereichten oder bereits genommenen Urlaub. Meine Schichtplanung kann ich auch hierüber abbilden, bzw. den Vertretungsplan in der Urlaubszeit. Die Zeiterfassung hilft, Überstunden besser zu monitoren.
Pros
Den Mitarbeitern gefällt, dass sie ihre Arbeitszeiten auch über die App einsehen können. Für uns als Arbeitgeber entlastet es enorm bei der Schicht- und Urlaubsplanung sowie der Zeiterfassung. Die Urlaubsplanung kann nun in einem Tool für jeden sichtbar gemacht werden, ohne dass Zeiten bereits bestätigt werden müssen. Somit sehen die Kollegen, wo andere bereits Urlaub eingetragen haben.
Cons
Die Software ist für richtige Schichtbetriebe ausgelegt, Hauptaugenmerk Gastro, meines Erachtens. Das ist nicht immer kompatibel mit unseren "starren" Arbeitszeiten, es gibt aber gute Möglichkeiten auch das abzubilden. Die Darstellungsart der Wochenübersicht finde ich momentan noch nicht ideal, aber man kann sich behelfen mit Tags und verschiedenen Ansichten. Optimierungsbedarf gäbe es aus meiner Sicht beim Zurücknehmen von Urlauben, dass die Schichten wieder automatisch belegt werden. Auch bei der Anpassung von Arbeitszeiten und den dazugehörigen Sollstunden kommt es manchmal zu einem Durcheinander, wenn man nicht alle Eckpunkte bedenkt, da könnten Reminder helfen, das Ganze sauber neu aufzusetzen. Auch beim stundenweise Ausbuchen von Urlaub funktioniert die Zeiterfassung meines Erachtens nicht kompatibel. Aber das sind alles Kleinigkeiten, die man manuell trotzdem abbilden kann. Man muss aber höllisch aufpassen, dass es dann bei allen noch stimmt, bei 10 Mitarbeitern mag das noch überblickbar sein, bei mehr Mitarbeitern stelle ich mir das schwierig vor.
Reasons for Choosing Papershift
Ich habe mich für papershift entschieden, da ich es von der Bedienbarkeit am Übersichtlichsten empfunden habe. Wir haben eine tolle telefonische Einführung erhalten und sind gerade zu Beginn super persönlich betreut worden. Somit können wir das Tool auch wirklich effektiv einsetzen. Bei akuten Fragen wird relativ zeitnah im Chat geantwortet. Bisher konnte noch jedes Problem gelöst werden. Der Kundenservice ist außerdem sehr kompetent und freundlich. Das ist in jedem Fall hervorzuheben, da man das nicht mehr häufig erlebt.

Response from Papershift
Replied April 2021
Hallo Monika, vielen Dank fur Deine Bewertung. Leider wei? ich nicht genau, welche Schwierigkeiten Ihr mit "starren" Arbeitszeiten habt, vielleicht kannst Du mir dazu noch weitere Infos geben oder Du meldest Dich nochmal bei unserem Support, die Kollegen haben sicherlich noch ein paar Tipps fur Dich. Bezuglich der Darstellung in der Wochenansicht, hast Du denn schon die anderen Ansichten ausprobiert (uber das Zahnrad rechts oberhalb des Kalenders)? Auch fur Deine anderen Themen, etwa die stundenweise Verrechnung von Urlaub wurde ich Dir gerne einen Termin mit meinen Kollegen empfehlen. Schreib uns dazu am besten einfach im Chat an. Liebe Gru?e Kevin von Papershift
May 2019
Christian from SPARKS GmbH
Company Size: 51-200 employees
Industry: Automotive
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
2.0
Functionality
3.0
May 2019
Good but not good enough.
The operation of Papershift is not intuitive. You have to work with it for a long time so that all functions become clear.
Pros
- Time span freely selectable in 'evaluation' & 'time tracking'. - Search function in 'vacation' & 'time tracking'.
Cons
- No public holidays will be displayed. - Over time is onely available via 'user' -> 'evaluation'. No 'button' on the left side. - Calendar/ overview with holiday of colleagues is hidden.

Response from Papershift
Replied May 2019
Hello Christian, thank you for your review. We appreciate your feedback (positive and negative). Regarding the cons you mentioned: Public holidays should be marked in the calendar (blue font and a note with the holiday) and in the evaluation (blue "f" button). We are currently working improving the employee dashboard (top button) and will most likely incorporate the overtime there. Absences from your colleagues can be viewed in the calendar view (calendar icon with an x) unfortunately in the mobile view this icon will not show at the moment. If you have any further questions you can always contact our support team. Thanks again for using Papershift. Best wishes. Kevin from Papershift.
July 2019
Peter from MyNext
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Really flexible
6 hotels, mostly student staff that needs to change shifts frequently. Different hours every month
Pros
Intuitive to use, fast, platform independent
Cons
App, sometime the menu is confusing. Diagrams would be great.
May 2019
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
4.0
May 2019
Feedback on the Papershift as a user
Pros
Quite comfy and easy way to track your working hours and check when your colleagues are available in the office thanks to the Calendar week graph
Cons
Sometimes the time counter crashes, especially when you use couple of devices i.e Laptop and phone being not at the desk. This fact disappoints me the most since you need to count the time yourself and contact the admin to make the adjustments.

Response from Papershift
Replied May 2019
Hello, thank you for your feedback. The feature you are describing (i.e. multi device tracking) is something we are already working on. We hope that we will soon be able to release this. Thanks again for using Papershift. Best wishes. Kevin
March 2021
Aditya from PixelMechanics
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
March 2021
The apt forware for your payroll attendance tracking
This has been nice and satisfactory to business needs making it worth the deal
Pros
The easiness of punch-in & out for employees, the leave balance, hour balance is clearly shown. The application of leave and work tags make it easier to communicate with the administrator.
Cons
The onboarding can be more helpful overall but it was still good.
April 2021
Ralf from Fiducia & GAD
Company Size: 1,001-5,000 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Functionality
1.0
April 2021
erfüllt die Anforderungen
Pros
- Exportfunktion in Excel/PDF - schnelles "Tauschen" der Mitarbeiter
Cons
- die zuletzt verwendete Auswahl wird beim nächsten Login nicht übernommen - Schichten an einem können nur alphabetisch, nicht aber zeitlich sortiert werden

Response from Papershift
Replied April 2021
Hallo Ralf, vielen Dank fur Deine Bewertung. Leider verstehe ich nicht genau, was Du mit "die zuletzt verwendete Auswahl wird beim nachsten Login nicht ubernommen" meinst. Aber bezuglich der zeitlichen Sortierung kann ich Dir vielleicht helfen: Wenn Du im Dienstplan die Ansicht wechselst zu "Wochenansicht: Stunden" (uber das Zahnrad rechts oberhalb des Kalenders), werden die Schichten nach ihrer Startzeit sortiert (Sortierung nach Endzeit ist ebenfalls moglich uber das Zahnrad). Ich hoffe, ich konnte Dir damit helfen. Liebe Gru?e Kevin von Papershift
August 2019

Niki from clever fit Wolfsberg
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
never without papershift again
i save so much time and its all digital. i love it.
Pros
i love the support. always friendly :)
Cons
u need a lot time to learn to work with it.
Reasons for Choosing Papershift
i tried it 14 days for free. during this time the support-team helped me to configure the template for my business.
April 2021
Phil from Smith Industries
Company Size: 11-50 employees
Industry: Printing
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2021
Einfach. Bedienerfreundlich. Außergewöhnlicher Support.
Einfach. Bedienerfreundlich. Außergewöhnlicher Support.
Pros
Papershift ist total Bedienerfreundlich.
Cons
Es gibt wirklich überhaupt nichts was ich an Papershift auszusetzten habe! Einfach super!
August 2019
Miguel A. from Webhelp
Company Size: 10,000+ employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
August 2019
Definitive allrounder
Implementing the program in the organisation was rather easy and everybody seemed to get along with it from the very begining very nicely.
Pros
The use is very instinctive and user friendly. It is highly customisable.
Cons
It does crush regularly and sometimer it does take way to long to load.
May 2019
Anonymous
Company Size: 501-1,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
2.0
May 2019
its a good way to track working time but there are some issues
I work now over 3 years with PS and its a good tool to plan the working time but there are some not so nice things that they dont have a app for the workers that I don't like.but overall its a good tool and work well
Pros
1. Modern 2. Easy to use 3. Mobile compatible
Cons
1. Website to slow 2. No APP for workers 3. To less options for Planing the working time

Response from Papershift
Replied May 2019
Hello, thank you for your review. Regarding your feedback, we are currently working on new apps for our customers and we recently released our Plan app that lets you keep an eye on your roster and also on your teams plan. If you contact our support via chat or phone we would like to know what options you are missing when planning your work. Thanks again for using Papershift. Best wishes. Kevin from Papershift
May 2019
Amira from LEVELS GmbH & Co. KG
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
May 2019
Papershift
It is a very good software to plan and coordinate work shifts and PTO. We use it on a daily basis and I would definitely recommend buying it.
Pros
- It is very easy to get accustomed to - Most features are self explanatory - There is a huge number of options to choose from - You can adjust the software to fit your company's needs
Cons
- There is no users manual, only a few videos which don't even cover all basic features - There are so many options that you can get lost trying to figure out how to adjust the tool

Response from Papershift
Replied May 2019
Hello Amira, thank you very much for your kind review. Happy to hear that you enjoy Papershift. If you have questions about any options within Papershift you can always have a look at our Helpdesk at https://support.papershift.com If you need more information about something you can also contact our support via chat, email or phone. Thanks again for using Papershift. Best wishes. Kevin from Papershift
May 2019
Winja from Wasserski Langenfeld GmbH
Company Size: 201-500 employees
Industry: Leisure, Travel & Tourism
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
May 2019
Perfect staff planing
Pros
Papershift is for us a big simplification for the personnel planning. Each department can individually arrange its planning, if an employee works in several departments the planning is very clear and well to coordinate. The support is courteous, reacts quickly and is always open for desired changes, furthermore there are regular updates and improvements.
Cons
Unfortunately not every function from the premium or professional tariff can be booked individually.
April 2021
Frank from Pension Schweizerhaus
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
TOP! Wir arbeiten alle sehr gerne damit :)
Sehr gut
Pros
Einfach und Übersichtlich. Am Anfang ist es etwas Arbeit alles einzupflegen aber wenn mal alles drin ist läuft es. Danke für die Unterstützung an den Support.
Cons
Dass bei der Stundenabrechnung die Mindestpause bei 6/9 Std nicht automatisch richtig verrechnet wird sondern nur in bestimmten Paketen
Reasons for Choosing Papershift
Gesamtauftritt, Testlauf Support

Response from Papershift
Replied April 2021
Hallo Frank, vielen Dank fur Deine tolle Bewertung. Freut uns sehr, dass Du mit Papershift und unserem Support so zufrieden bist. Meine Kollegen haben sich sehr uber das Lob gefreut. Zum Thema Mindestpausen: Die automatischen Pausen sind in jedem Paket einstellbar, ich konnte sehen, dass diese bei Euch ja auch hinterlegt sind. Allerdings gibt es noch speziellere Einstellungen, die tatsachlich nur fur bestimmte Pakete einstellbar sind. Solltest Du dazu noch weitere Fragen haben, kannst Du Dich gerne bei unserem Support melden. Liebe Gru?e Kevin von Papershift
August 2019
Christian from Die Rhönwichtel e.V
Company Size: 2-10 employees
Industry: Civic & Social Organization
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2019
Good and Easy To Uwe Team Planner
Pros
- easy to Setup and to use - compies wird statutory requirements - nice UI
Cons
Plans start at 10 Users (5 would be nice)
August 2019
Christian from Vodafone Schaefer
Company Size: 2-10 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
August 2019
easy-to-use
Pros
I like mosteley the planning and vocation tool
Cons
the support / features could be more designated to customers wants. Sometimes some functions just change or get replaced without any possibility to stay at the old status. When asking support they tell, that they will check, but in 2 cases for us nothing happened.
July 2019
Albin from web-vision
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
The one tool I use everyday
There are functionalities for everything I need. It fits perfectly in my daily job. It helps me to manage my times, organise my vacations, track my overtimes.
Pros
Easy to use tool with all the necessary options and beyond. It helps me easily manage, track and organise my times on a daily basis.
Cons
I basically like everything. However the mobile app wasn't on its best, but the web app is good enough to cover the mobile need as well.
July 2019
Volker from Kardiologische Praxis Kerstin Pauli
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Excellent product
Overall we had a great experience with Papershift so far. Especially the support is excellent and very supportive when one is having issues or need help with certain features.
Pros
At our doctors office we were looking for an easy to use software to track our employees working hours. With the support from the Papaershift team it was easy and really straightforward. It’s easy to use for the daily tasks and even the monthly accounting based on the Papershift reports is much easier and faster.
Cons
Sometimes I had some difficulties to find the right settings in the many different settings pages. But as one doesn’t need those on a daily base, it‘s not a big deal.
Reasons for Choosing Papershift
We gave Papershift a try because of a recommendation of a colleague. After a trial period, we decided to continue with it for the reasons above.
July 2019
Gernot from Biergarten am Gymnasium
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Bye bye to cumbersome excel worksheets !
Got rid of cumbersome excel worksheets GIven access to to employees More dynamic shift plans
Pros
Within a short time I got rid of the excel worksheet which I used to to my shift planning. Now I can also ask other employees to do this work and the employees love it because they get access to it from their smartphones. I am not using all features but the extract of worked hours goes straight into my accounting system.
Cons
I am looking for a more direct way to print the shift plan without going through export and download. But at the rate of change the product is experiencing I think this will come soon.
May 2019
Fatih from Young Capital
Company Size: 10,000+ employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
A versatile and easy to use Tool
It was good. I barely had any problems and would recommend using it for your company.
Pros
The simpleness. Being able to do your work and applying your times easily, without hassle.
Cons
A little bit slow and that it's accessed through a website. A dedicated app would be much better.

Response from Papershift
Replied May 2019
Hello Fatih, thank you very much for your kind review. Regarding an app for our service. We actually already offer a time clock app that companies can use to easily track times. However this is only available as a paid feature. We are also currently working on new apps, so keep your eyes open for news regarding this topic. Thanks again for using Papershift. Best wishes. Kevin from Papershift
May 2019
Fabian from VOSS GmbH & Co. KG
Company Size: 51-200 employees
Industry: Civic & Social Organization
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
May 2019
First impression after about 4 months
With Papershift we were able to cover the entire staff planning in the logistics centre. Previously, a weekly schedule required around 8 working hours, now the same work can be done in less than an hour, as the shifts can be booked automatically, or weekly schedules can be easily transferred.
Pros
Papershift makes it very easy to display task areas and working times very well and in detail. The support and the customer friendliness are exemplary. Each problem is dealt with individually and very precisely, within the shortest possible time.
Cons
If different time models are to be created within the created shifts, this is only possible if the shift is created with the respective individual times.

Response from Papershift
Replied May 2019
Hello Fabian, thank you very much for your kind review. We would really like to help you with your time topic. However I am not quite sure I understand the issue. Maybe you could contact our support via chat or phone so we can help you with that. Thanks again for using Papershift. Best wishes. Kevin from Papershift
August 2019
Maximilian from KF
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Easy Usage, good Functions. Would recommend
Easy organizing of our Team members.
Pros
Easyness of Use, Possibilitys in Adjustments. Great Support.
Cons
Nothing, everything fine. Fully Fulfilling our demands.
Reasons for Choosing Papershift
Best Price-Value-Rating
Reasons for Switching to Papershift
Old solution didnt fulfill our demands.
April 2021
Imke from Meditrainment Consulting GmbH
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2021
Ordination Medizin 4 MA
Absolut super zur Einsatzplanung, Zeiterfassung und Auswertung.
Pros
Einfach zu bedienen, schnell auszuwerten, guter Support, gutes Preis/Leistungsverhältnis
Cons
App zum Zeitstempeln hatte im letzten Jahr oft Fehler, scheint jetzt aber behoben zu sein.
Reasons for Choosing Papershift
Bestes Erklärung, soforte Reaktion und guter Support, alles Anforderungen gematched
Reasons for Switching to Papershift
schlechtes Handling, kein Support
August 2019
Merten from Foxxum GmbH
Company Size: 11-50 employees
Industry: Internet
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
August 2019
Solid product for time tracking
It mostly works
Pros
easy to use multiple languages in the UI IP limit for users
Cons
Sometime slow downs during lunch times too many external scripts and requests to external services in the code
May 2019
Muhamed from Web-Vision
Company Size: 11-50 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2019
Papershift Review
Pros
Simple to use, clean and useful as daily tool.
Cons
Mobile app has issues, tried to use but without success

Response from Papershift
Replied April 2021
Hello Muhamed, Thanks a lot for your great review. We're really pleased that you are so happy with Papershift. We are working hard to constantly improve our mobile apps so appreciate all feedback. Please do get in contact with our support team if you experience any problems. Best regards, Alex from Papershift
May 2019
Nils from Phenobyte GmbH
Company Size: 2-10 employees
Industry: Automotive
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
May 2019
Easy to use, with some strange break time managment
Pros
-Easy Views -Easy Vacation planning -Nice Overview on sliding time account
Cons
- Break time managment not equal to german law, very employer-friendly caclulation

Response from Papershift
Replied May 2019
Hello Nils, thank you for your review. Happy to hear that you enjoy Papershift so far. Regarding your issues about the breaks: I think you are referring to our automatic breaks. I am not quite sure what part of the break management does not comply with the German law. Maybe you can get back to me so we can further clear things up. Thanks again for using Papershift. Best wishes. Kevin from Papershift
August 2019
Petra from EisLabor
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
August 2019
Feedback from an ice cream shop with 3 branches
Pros
the support ist very good und kindly, easy to use,
Cons
It would be nice to have a function like "Undo". At some point, when I create or delete a layer for several weeks, the casts were gone and I had to start all over again
Reasons for Switching to Papershift
better automation, always up-to-date for all employees, the service can be quickly learned
May 2019
Adam from Ultrapower.eu
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2019
Very useful, easy in use platform.
Pros
It is very easy to use the platform. It is simple, and allows the superior to have an easy access to all the data kept in the system, so that he can control the hours, holidays, all kind of absences of the worker. It is also very helpful and easy for a worker itself, to have the control of the hours of work done, to communicate with the boss concerning holidays, sick leaves.
Cons
Nothing actually, it is just very helpful, clear and easy to use.
May 2019
Stephen from Dietz hotelbetriebs GmbH
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
May 2019
We are excited about Papershift
Pros
The time savings and workload in the duty planning and working time capture.
Cons
Roster printouts are unfortunately only monochrome.
August 2019
Joachim from Bergunde.Network
Company Size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Papershift for HCM
Papershift is an excellent tool for HCM.
Pros
The Papershift software is very user friendly and the many videos are extremely helpfull for a quick start. Everything is very intuitive and easy to establish. The Papershift App for time logging makes it very easy to keep track of the working time for field service employees.
Cons
A test time of 2 weeks is very short if the project is introduced to a new client.
Reasons for Choosing Papershift
Papershift easy to use and pricing system more favorable
Reasons for Switching to Papershift
The previous software company has been bought by Oracle who decided not to continue with Torex
August 2019
Larenn from TQSR Holding
Company Size: 501-1,000 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
August 2019
Not Perfect but the right choice
Pros
You have acces from everywhere with every Handheld.
Cons
There are very fews points which I did not like about it
May 2019
fabiana from Foxxum
Company Size: 11-50 employees
Industry: Broadcast Media
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Functionality
4.0
May 2019
feedback
it was actually very fine
Pros
that you can see exactzly how many hours you worked in a certain period
Cons
it´s difficulty to manage your holidays (half days or maybe hours would be better)

Response from Papershift
Replied June 2019
Hello Fabiana, thank you for your kind review. If you create a new absence you can actually disable the option that you are taking the whole day off and instead tell the system the exact times of your absence. I hope this helps you. Thanks again for using Papershift. Best wishes Kevin
August 2019
Christiane from Prodeco Pharma
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Perfect for Daily use
We have had no suggestions for improvement or problems so far.
Pros
easy to handle, everything clearly arranged. Each employee can see the absence of the other. Sick days and home office are simply entered. There are no more "forgotten days".
Cons
It would be nicer to have a more clearly arranged calendar
Reasons for Choosing Papershift
Best price-performance ratio. Good service and super nice employees.
July 2019
Merve from Wefa e.V.
Company Size: 11-50 employees
Industry: Civic & Social Organization
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
July 2019
simple and effectiv system to capture the working hours
Pros
Papershift is a modern, simple and user-friendly Programm wit a lot of different and useful tools. You can write notes, change wrong-written dates and make a lot of different tasks. I like it! We use it to capture our working hours and note the days where we are sick leave, incapacitated for work etc. Either you can scan your doctors attest, so you do not have to reach it via hand to your supervisor and it wont get lose or embarassed. Easy using with no effort.
Cons
the logout button could be located openly at the main page.
March 2021
Emanuel from SpielRaum GmbH
Company Size: 11-50 employees
Industry: Wholesale
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
March 2021
Kein Support
Habe mich nur geärgert, damit ist jetzt schluss. Ich werde kündigen.
Pros
Die Software ist übersichtlich aufgebaut und intuitiv nutzbar.
Cons
Der Support ist sehr schlecht, Probleme werden nicht gelöst. Teilweise laufen drei Zeiterfassungen eines Mitarbeiters gleichzeitig. Das Problem wurde seit 6 Monaten nicht behoben.

Response from Papershift
Replied March 2021
Hallo Emanuel, vielen Dank fur Deine Bewertung. Schade, dass Du nicht zufrieden bist mit unserem Service. Ich habe gesehen, dass es bei Euch Schwierigkeiten mit unserer mobilen App gibt. Unsere Entwickler arbeiten bereits an der Beseitigung des Problems. Hattest Du Interesse an einem klarenden Gesprach mit einem unserer Service-Mitarbeiter? Dort konnt Ihr vielleicht nochmal dem Grund fur die anhaltenden Probleme auf den Grund gehen. Schreibe uns dazu am besten eine Chatnachricht, damit wir gemeinsam einen passenden Termin finden konnen. Liebe Gru?e Dein Papershift-Team
May 2019
Julian from Burger House Trier
Company Size: 51-200 employees
Industry: Restaurants
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
The best choice we made in the last year!
We use Papershift for the management of our two restaurants and are very happy that we made the choice for it although the price deterred us. After four months, a lot of gain in time of our leaderships and a lot of appreciated reduction of bureaucracy we really recommend this software!
Pros
The ease of use, the great support (chat or by telephone) and the possibility to make changes in the shiftplan and inform the staff simultaneously without the need to use group chats or so on.
Cons
By now there’s honestly nothing I could complain about. I’d prefer using an app for admins but as far as I know they are already developing one. Furthermore it’s very easy to use it via safari- I can wait until the app is done.
August 2019
Joachhim from Zentrum für Notfallmedizin
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Papershift Review
benefit from paperless shift Plan und Holidays overview
Pros
intuitive, easy to use, good online support
Cons
The paper shift app is not as good as it could be
August 2019
Joachim from Unifontis
Company Size: 11-50 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Review
optimal schedule planer for business
Pros
It is easy to use Online from everywhere
Cons
nothing to complain about sometimes viewing issues in internet
Reasons for Choosing Papershift
ease of use
May 2019
Anonymous
Company Size: 2-10 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Perfect
Pros
User experience is awesome. So many options to work with.
Cons
For me everything seems perfect. Nothing that I like least.
July 2019
Karl from ICS Business
Company Size: 51-200 employees
Industry: Oil & Energy
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
positive reviews
easy handling
Pros
simple and easy handling. My recommendation.
Cons
Not a Pron for this Software. Everything is ok
April 2021
Gerhard from Converttools
Company Size: 11-50 employees
Industry: Internet
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
April 2021
Super einfach und macht genau was es soll !
Gesamt ist das wirklich ein Super Tool, ich habe noch kein Besseres gesehen....
Pros
Einfache und übersichtliche Bedienung ! Die Bedienoberfläche ist einfach und somit sehr gut zu Handhaben.
Cons
Eventuell die Suche nach bestimmte Zeiten könnte noch verbessert werden
August 2019
Simon from Klickwinkel
Company Size: 11-50 employees
Industry: Pharmaceuticals
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
August 2019
If you get into it, it's worth the money
In then end, the CEO decided to go with a functionality that was already available in the pharamacy software. I don't think it was the right decision.
Pros
- great design - mostly intuitive - everyone is encouraged to participate in organizing - iPad time clock is amazing - setting up is complex (not complicated): until all things are configured - how are breaks handled? How do holidays work?... - great overview and statistics - amaaaaaaaazing support. On the phone, immediately, etc.
Cons
- strangely enough, it was too modern for the rather traditional setting of our pharmacy. - I had to experiment quite a bit until I found out how to customize it - annoying ads. As soon as I started to use it, my Youtube ads were completely Papershift, aaaaall the time.
May 2019

Ali from Youngcapital
Company Size: 11-50 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
May 2019
Experience with Papershift
I have had very good experiences with Papershift. The training and test phase I could optimally use to start now. Incidentally, I can not say that I'm particularly good with computers. I think in 4 weeks the transition will be made and we will be able to work completely with the system, duty planning, swapping and vacation planning, but also with time tracking. Many Thanks
Pros
Great tool. Spares me as a manager a lot of work, because many processes run automatically. And the employees appreciate the transparency regarding holidays or hourly accounts.
Cons
Unfortunately, not every feature from the premium or professional rate can be booked individually.
May 2019
Anonymous
Company Size: 201-500 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
May 2019
Feedback
It's solving the timing issue. It's easy to understand the the time i have worked
Pros
Timing option is easy, and it's nice to see the time one has worked
Cons
There is no con at this software. The set up is easy and provides value
August 2019
Christian from HNO Praxis Welsch
Company Size: 2-10 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
August 2019
Simple and good
I am very happy , was looking for a simple Softeware to monitor Working Time
Pros
Easy to use in Daily business, online based, app for the iphone
Cons
Interface could be sometimes more intuitive
Reasons for Choosing Papershift
Didn-´t find something better
May 2019
Julius from November
Company Size: 11-50 employees
Industry: Individual & Family Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
May 2019
Easy accessible tool for the whole sales team
Easy to use tool which is great for the agents.
Pros
It offers a nice and clean overview over all the teams and when someone is working and/or absent. Especially in our company, where every agent has his cases as "one face to the customer" you can always give quick answers about the availability of agents. Changing shifts is easy with help of the planer, the overview offers great flexibility.
Cons
The main problems of what I didnt like is because of our company not having implemented every feature. The program itself has not offered any big cons
May 2019
Sara from Allgate
Company Size: 11-50 employees
Industry: Airlines/Aviation
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
May 2019
Easy way to get an overview
Pros
Perfect and easy overview of all shifts and Working days
Cons
The programm is filling the shifts in the morning first, the result is: shifts in the evening are very offen not complete.
May 2019
Lukas from Deutsche Assistance Service GmbH
Company Size: 201-500 employees
Industry: Insurance
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
May 2019
Easy and clear presentation
Pros
I like most that one can easily set your availabilities when one is available for work. Also the clarity of the caldera which you can change in different views (week, month) and when there is additional time for work.
Cons
It is not optimized for smartphone in the moment and this is sometimes annoying.

Response from Papershift
Replied May 2019
Hello Lukas, thank you very much for your review. If you are not satisfied with our mobile view, maybe you want to try our new Plan app. It lets you check your own and your temas plan at any time. Thanks again for using Papershift. Best wishes. Kevin
May 2019
Nick from Wasserski Langenfeld
Company Size: 201-500 employees
Industry: Sports
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
May 2019
Review papershift
Good for the job
Pros
That you can handle everything easily see how many hours you worked and can see everyone else
Cons
That it’s not an app and you have to login every time again

Response from Papershift
Replied May 2019
Hello Nick, thank you very much for your review. We are glad to hear that you enjoy working with Papershift. We actually offer two apps at the moment. Our free Plan app where you can see your schedule and your teams plan and our time clock app. However, in order to use the time clock app you will have to talk to an admin before you start using it, as it is a paid service. Thanks again for using Papershift. Best wishes. Kevin
Displaying 1 - 50 of 76 reviews