All Performio Reviews

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Toni

Information Technology and Services, 1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Performio feedback

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Use it for Commissions

amazing. always is correct and gets me paid on time

PROS

Great SAAS that makes tracking commissions a breeze. As an employee of a company that uses Performio they always are correct and make sure my pay is the right amount.

CONS

nothing. the software does what it is suppose to do

Ruth

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

You'll need a full time Performio Administrator

Frustrating. They're super helpful during Zoom calls, but then leave it in your court to make changes. Then something breaks. Then you submit a support ticket. Then it get's fixed. Then something else breaks. Extremely frustrating to go back and forth with this.

PROS

In terms of ease of use for our sales reps, it's fantastic. Simple and modern interface allows for quick adoption and understanding for the team.

CONS

Much like you need a Salesforce Developmer/Admin, you need a Performio Developer/Admin because something is ALWAYS needing configuration. Performio has very fast customer support, but deployment took 6 months, and they hit you with a hefty change bill every year when you need to make major adjustments to compensation plans. They expect you to know how to do everything, and offer very little training / resources.

Reason for choosing Performio

Simplistic view / ease of use

Shane

Mining & Metals, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed February 2022

Commission

PROS

Ability to see sales for the month. I just wish it was in real time where it stayed updated

CONS

It does not show your commission in real time they only update it twice a month

Tareq

Building Materials, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

It enables us to clarify and discuss all commission details transparently

Performio has improved the transparency of commission records and enhanced line managers' ability to accurately understand commission data.

PROS

Performio has revolutionized our commission and sales management by consolidating all relevant information and payments into one easy-to-use platform. With Performio, we can provide administrators with accurate compensation figures for closed deals and expected deals in a friendly and dynamic manner. I appreciate the transparency in data presentation that Performio offers, which enables managers to quickly obtain accurate summaries and speeds up the approval process. In addition, the comprehensive analytics and reporting provided by Performio are incredibly helpful in data validation, making our work much easier.

CONS

Although I didn't discover any drawbacks to using Performio, I have found its interface to be a little complicated. I would appreciate further improvements to the interface with upcoming upgrades.

Anh

Medical Devices, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

It's been good...

Overall, we are happy with Performio. The platform have improvements to work on but the Team have been extremely helpful and supportive in understanding our business objectives. They are investing in evolving the platform with improved functions and features.

PROS

What we like most about the software is it's customizable from a box-solution. We were stuck in a box in our previous platform and it was difficult to expand our incentives as well as our reporting.

CONS

The Plan sign-off for the Users need some improvement because it's period based and lacks a pdf upload option. From the admin side, the templates in the box solution should allow more flexibility without needing to find work arounds.

Reasons for switching to Performio

Poor Customer Service support and lack of product improvements.

Spencer

Sports, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2022

Performio in a Sales Management Capacity

PROS

Performio is extremely basic - which in the case of something complex like commission plans and monthly revenue recognition, is key. We want our reps to be able to open Performio, see what they need to see immediately, and not have to question validity.

CONS

Implementing Performio was not without some growing pains. But after a couple years of sticking to it - the complaints from our front line sales teams are very minimal.

Darian

Food & Beverages, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Easy to Navigate

I am able to look out how much I am getting paid out for each deal in which marketing bracket as well as where all of my accounts are at with being activated.

PROS

Very easy to use and navigate through the application to view commission and the explanations behind what is being paid out.

CONS

Nothing needs to be improved. I think overall it is a very well structured application.

Ileen

Logistics and Supply Chain, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Excellent sales commission management software!

PROS

I'm constantly looking for methods to enhance our sales procedures and increase income. That's why I was so thrilled to learn about Performio, a potent sales commission management software that has streamlined our company's commission calculating procedures and more efficiently reward our sales employees.

CONS

Pricing structure, It's quite expensive but definitely worth it!

Ashley

Telecommunications, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Sales Review

Great - one stop shop for KPI purposes and a roll up of performance

PROS

Once all the data is uploaded it's very easy to use and a good way of tracking daily KPI outputs and performance to target

CONS

Not the software but you are reliant on internal data to be uploaded which can drag out the user experience

User Profile

Danielle

Verified reviewer

Education Management, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

2

Reviewed February 2022

Performio

PROS

I like the user ability and visuals within the system.

CONS

I would really like to see accounts broken down by revenue on a per account level.

Lee

Marketing and Advertising, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2022

Length of time to review commissions

7 - see last comment - most other functions are satisfactory

PROS

Ease of use, straight forward dispute section - Keeps up with history of disputes to look back on.

CONS

The most difficult and time consuming part of commissions is the length of time it takes to review my commissions - 6 to 10 hours - Our commisssions are set up on Accounts we upsell, or add onto. Most of my accounts have a Main account "Parent" and all of the locations that fall under the parent "child accounts". What Performio does not pick up are the accounts that are paid through the Parent account. I have a very transactional Book of Business. Each month I find myself going through about 750 t0 1000 lines (contained in an excel spreadsheet) I have to go through each individually to see if the Parent account has paid the new child account. Very Very time consuming. Hope this help -

sabrina

Telecommunications, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

great platform

Its great most days, but can be improved

PROS

easy to use, very user friendly, not complicated,

CONS

sometimes running slow, not loading properly,

Matthew

Computer & Network Security, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2022

Great Product

PROS

Performio has been phenomenal at not only helping me track my earnings but allowing me to model potential scenarios and understand how to achieve my targets. It is super easy to use and has been a major addition.

CONS

I'm not sure if this is a possible function, but I'd love to decouple it from our SFDC instance - it'd be great as a standalone app or website.

Sean

Financial Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2020

Easy, Complete Overview!

I love the ability to have a direct view of commissions and all the details related to each sale.

PROS

Provides clear transparency to my commission and an easy to use platform that helps with tracking not only my monthly but yearly targets. It also helps me breakdown where my quota is coming from and I am able to view each sale/commission line by line.

CONS

The view built into my Salesforce platform is sometimes hard to read and the window is small and tough to scroll (might be my companies platform integration however ).

Cullen

Food & Beverages, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed February 2022

I think performio is a great tool for anyone in sales to track their commission.

Overall experience is certainly positive. I really enjoy it.

PROS

I really enjoy how easy it is to use and the multi function aspect of it. I can see how much money I am making and see exactly where it is coming from.

CONS

I think it is sometimes annoying when it only updates 2 times daily.

Marta

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Performio Review

PROS

It is easy to use very accurate automated und transparent

CONS

I do not have anything I could complain about

Michael

Sports, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

Performio Review

Peerformio fits the needs of my job and makes it easier for me to spend time on other things without worrying about issues with Performio.

PROS

I love seeing my new and renewal revenue all in one place. The commission statements are easy to read and show me exactly what I need to know.

CONS

At first, we had a lot of trouble with missed opportunities and not getting paid for them. In the last 6-12 months this has drastically improved.

Kimberly

Broadcast Media, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed February 2022

Performio Review

I'm an end user and couldn't answer some of these questions correctly (compare price to other products? Have no idea how much we pay for Performio)

PROS

It's really the only software program for commission I've ever used. It's better than pencil and paper!

CONS

I wish it would list all of my accounts in alphabetical order. Or I could switch them by descending order. Or ways in which I can look at my commission differently. There is no rhyme or reason to how it is listed now and it's a very detailed, cumbersome list. Also header is always incorrect. And finally, why can't our DIGAS commission be included in this report as well?

Alex

Telecommunications, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Alex Optus Southland review

Performio lets me track how sales performance is going and it allows me to view my commission payments

PROS

Easy to use and the data that comes through is easy to interpret with the format of the platform

CONS

The look of the software could be improved to make it more modern and less old school.

Haylie

Restaurants, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed February 2022

Performio Review

I am indifferent. If the issue with accurate commissions was corrected I would be satisfied

PROS

I like how the dashboard looks and the tabs are very clear. There are not too many functions so its user friendly and easy to learn

CONS

Maybe it's an integration issue but my commissions are not accurate each month. We use Salesforce so its hard to say if its an issue with SF or Performio

Wayne

Retail, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2018

honest opinion of Performio

honestly it is quite easy to use and very straight forward too. but what it is missing is the information for why my at risk incentive increased or decreased. please provide a brief explanation.

PROS

its very easy to use and easy access to required information

CONS

sometimes it's not very accurate and the results are quite delayed and unexplainable. e.g. I got my incentive at risk but not quite understand why my final incentive is higher or lower.

Olivia

Food & Beverages, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Great tool

I love this software. It keeps me motivated to make more each month.

PROS

This software allows me to see my commissions and keep tabs on my progress throughout the month. Previously to using this software, I had to manually calculate my commissions to know what I was making. This made auditing my money difficult.

CONS

There is nothing I don't like about Performio.

Alli

Computer Software, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2022

Easy to navigate

PROS

I received very little training on Performio when I started, but was able to navigate and teach myself where to find what I needed. It's clean and not full of informational clutter so that I can focus on what's actually important.

CONS

I would love to see real time quota updates, as well as seeing a breakdown list of quota attainment and when certain payments were factored into the quota percentage. Basically a better way of tracking quota progression with details of percentage increases.

Christina

Food & Beverages, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

easy to check commissions

PROS

how our commissions are refreshed a few times throughout the day

CONS

how it is not immediate to show our commissions

Showing 1 - 25 of 331 Reviews