All Qarrot Reviews
1-25 of 72 Reviews
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carl
Verified reviewer
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Increase the commitment and motivation of your employees
With Qarrot we have made our employees feel good emotionally, which generates excellent teamwork.
PROSThanks to the tools of Qarrot we give our employees the necessary social recognition that generates a good work environment and great motivation. The best thing is the automatic function to celebrate the achievements and the campaigns of points and incentives.
CONSIt took a few hours to fully integrate qarrot, but it works perfectly.
Jessica
Banking, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Overall Great Product
I love that it is customizable to adapt to our smaller organization. I also enjoy the automation of our employee birthdays and anniversaries. Qarrot helps us as an organization stay connected to each other even though we have branches spread across 4 different communities. I also enjoy that we can customize the rewards to include small business within our communities.
CONSI wish there was a page similar to a marketplace. We have branches spread out over 4 communities and a wide variety or employees in different stages of life. It would just be another way to connect employees and help each other out.
Richard
Financial Services, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed April 2019
Maybe it's me...
To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper. Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example). Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it. Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway.
PROSI certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment.
CONSI'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other. My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management. We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?) More in the next box.
Janice
Hospital & Health Care, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Qarrot Survey
The recognition and gift cards. I like the gift card options. I only get Esso gift card so I am glad there is at least one gift card I can get.
CONSWould be great if I can get etransfer to my bank account option. I only redeem Esso gift cards but if I didn't drive the other option would be restaurants or Amazon. Otherwise adding Walmart gift card would be an alternative option if available.
Vendor Response
Thank you so much for your review and precious feedback, Janice! We're glad to hear that you've been enjoying the rewards available in Qarrot :) And, good news, the Walmart gift card is available in both Canada and the U.S.
Replied April 2024
Jeff
Retail, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
review of Qarrot
Fantastic. Every time we've had an issue I feel the team has gone above and beyond to help us out or to make things right. Even if we find a small bug they fix it right away they follow up with us to tell us it has been corrected. Excellent service!
PROSThe end user experience. If you want to reward someone for doing a good job, they are not limited by what gift card you can find at the local store. Being able to customize rewards with comply logos is amazing.
CONSBecause you have so many options, it is difficult for some of our team leads to create campaigns. No matter how many times we try to walk people though something they seem to get lost. Also, the hard close on a campaign is a little difficult to work around. We have to end our campaigns a few days after they really end to give the employee enough time to enter in all their data.
Randall
Insurance, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
My honest review
It has been a fun tool to help our team build appreciation for hard work.
PROSThe ease of use, and the fun of doing it. In our office w rely on team work, and this helps us show appreciation
CONSIt could use a few reminders when things expire or about to expire.
Steven
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2019
Qarrot
Qarrot has allowed us to get a much higher level of engagement with our reward and recognition programme. Visibility of the scheme has been increased greatly and easy to use back end reporting is a bonus to the management team.
PROSFriendly and easy to use interface, requires minimal if any training to roll out to employees. Users have quickly engaged with the system compared to previous attempts to run a reward and recognition programme with in-house solutions
CONSSince the recent redesign the scroll area has been reduced to a small column, this has made it slightly less user friendly.
Lukas
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Qarrot, No Stick
The site app is quick, the support is impressively fast, the staff are keen to evaluate and implement ideas, pricing is sharp
CONSLimited integration with other services such as Slack, etc. However, I know they're working on this as of the date of this review. Limited number of badge icons - again, I know this is something they're working on so take it with a grain of salt!
Talia
Furniture, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
What Was It.
amazon gift card, and gift card options are what are the best
CONSI don't like that there are no refunds available for wrongly ordered gift cards.
My
Verified reviewer
Hospital & Health Care, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2019
Qarrot Incentive Platform
We are currently in the pilot phase at our organization and have been working closely with the team at Qarrot and they have been awesome. They are very quick to respond to my inquiries and offer suggestions to help with the set up and launch. Qarrot also provided suggestions and ideas on possible campaigns and badges which were great. We've also provided many feedback and they were really responsive and have implemented many of the suggestions into the platform, which was wonderful!
PROSThe software is pretty simple to navigate. They recently made updates and the new look is colorful and eye-catching!
CONSWe are still in the pilot phase and have yet to launch the software but so far many of our suggestions and feedback have been implemented.
Lee
Printing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Qarrot Gets Employees Active in the Business.
i think that employees think more outside the box and go out their way to help each other when it would be easy not to bother.
PROSIt is really easy to use and gives you some great rewards.
CONSI cannot see any major cons to be honest. there is a constant battle to be top of the month which promotes helping each other.
Samantha
Accounting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Love this product
This product is perfect for meeting our organizations needs.
PROSI like that everyone has a platform to stay connected. It provides an avenue for managers to recognize staff globally and easily give rewards/recognition. The product allows for automatic recognition on birthdays and anniversaries. I also like that peers can give recognition to peers. I love the idea of attributing recognition to our values and hope that it will increase our awareness and strengthen our culture.
CONSThe point system could work better around anniversaries and service awards. We give smaller amounts for anniversaries and larger amounts for service awards. Wish that they could automatically suspend an anniversary reward on years that a staff member reaches a milestone year.
Reason for choosing Qarrot
We liked the price and did not need the discount program that perk spot offered. Qarrot was a better solution for a small business.
Vince
Information Technology and Services, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Qarrot Review - An Aussie User
Its been great, i've earned plently of dollars/
PROSDell use this software to pay us our bonuses, and i have successfully earned plenty. The ease to order a digital code is great
CONSWell there is no APP is the Aussie iPhone App Store. I'd love to be able to claim on the app rather than my work PC.
Reasons for switching to Qarrot
Employee made the change
Vendor Response
Thank you for the review, Vince. Good news! The Qarrot App is now available in the Australian App Store :) Get it here: https://apps.apple.com/au/app/qarrot/id1445942438
Replied October 2019
Abdul
Automotive, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent idea
I have had a good experience with Qarrot so far, I have had the pleasure of being rewarded and recognised by fellow colleagues which always puts a smile on my face and it is nice to know that you can show people how much you appreciate their help and effort in the workplace.
PROSthe ability to easily recognise and reward colleagues. also being able to manoeuvre around the application with ease very well designed and a great idea
CONSthere's not much that needs to be fixed as it has been very successful. I think it would however be nice to add more rewards and expand on the types of badges.
Shawn
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2019
Fluid but pricey
It's a great idea and concept but it is a little expensive. This is also due to the massive use of it.
PROSIt is really easy to use and takes very little time to teach everyone how to use it.
CONSIt's a little hard to get in touch with support. I couldn't find it listed anywhere on the site while logged in.
Vendor Response
Hi Shawn, thank for the review! In the future, you can get in touch with our support team by clicking the top-right corner of your Qarrot account, under Profile you'll find the section 'Help' where you can check Qarrot's knowledge base or leave us a message (we respond within 1 business day ;)
Replied April 2019
Ellie
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great rewards program
Great software which can be deployed in a small, medium or large business.
PROSFast, effective and easy to use. There's no complication and it's very straightforward.
CONSTo purchase vouchers there is an additional cost for the card itself. This is not a software issue and more a services issue.
Reasons for switching to Qarrot
The vouchers took months to deliver and the points took a while to load. Slowness deterred the company for continuing to use their service.
Jennifer
E-Learning, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
The use of this website
The benefits is all the different options we have for gift cards and I can award my coworkers when they did something wonderful and I can acknowledge them.
PROSIt’s easy to use and never have any problems with it. I like that everyone at work can stay connect and everyone can join in on the conversations. I also love that we are able to get gift cards after we earn money. And gift card options are great.
CONSAt the moment there hasn’t been anything I don’t like. Haven’t been on here long enough.
Emilija
Printing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great way of recognising employees and getting everyone involved
Benefits - everyone's getting involved and it's fun to take part in, it can get quite competetive too!
PROSIt's sooo easy to use and takes seconds every time you want to say thanks or recognise someone for their efforts! It also has a great reward scheme, brilliant idea for any business that wants to recognise their emplyees.
CONSCannot think of any cons. So far it's been great!
Mari
Non-Profit Organization Management, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
A great option for employee recognition and reward
So far so good! We had a couple of issues early on but the response time was exceptional and they fixed my issues within 24 hours.
PROSQarrot is an easy to use software to manage recognition and rewards for your employees. It's familiar social feed style allows quick and easy access for managers to encourage and reward their direct reports but for employees to do the same for each other!
CONSWith over 1,000 employees, we look forward to learning more about customizing our teams so that managers are only seeing team members throughout the reward process. When sending rewards, the teams are identified by icons but managers still must scroll through over 1,000 names (understanding that there is the search by name bar).
Marcus
Financial Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2019
I enjoy having a format to show apreciation and also reward collegues
I have enjoyed the use so far along with the update and love the effect it has had on rewards in the business.
PROSI like the simplicity of use and the layout
CONSwould be better to have an option to add emojis and or GIF into the comments
Vendor Response
Hi Marcus, thank you for reviewing us :) Great news: you can now comment on others' posts with GIFs (it was part of our latest update so you might not have seen it yet)!
Replied April 2019
David
Banking, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2024
Use this Product in a former role and highly recommended
It is an easy to use system which helps reward employees but also offers a clear dashboard for management to oversee and gather all the relevant data required in terms of usage, interaction, cost etc,
CONSI only had positive experiences with this tool. Highly recommended
Phil
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Software for Team Building
Easy to set up, easy to use, easy for everyone in the team to get involved and very effective at giving team members a route to thank each other.
CONSOccasional slight glitch but always handled quickly and professionally by their customer service team
Hannah
Printing, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Qarrot Review
It's so easy to use, and it has helped the team become closer as a result. We now always recognise each others hard work - keeping team morale high!
CONSYou don't get notifications if someone comments or likes your post
Ramon
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Qarrot is a great product for a company. it allows you to reward your team for a job well done.
the program have easy access to everything i am in search for.
CONSits was kind of difficult logging in. besides that everything else is a breezy
Anthony
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Stoked
office enjoys rewards where credit is due
PROSreally easy to recognize peers, and have that be seen throughout the whole office
CONSseems like I could only reward someone once a month, but maybe that was our settings.