Qarrot Software

4.53 / 5 (40)

About Qarrot


Qarrot is a full-circle employee recognition software solution, ideal for small and mid-sized companies looking to improve team morale, strengthen workplace culture, drive higher performance, or to simply say “thank-you” to their employees for doing a great job.

With Qarrot, you have the flexibility to design a recognition program tailored to your company's business objectives and organizational structure. Qarrot provides an affordable tool for growing companies to empower your managers and employees to send points and badge-based recognitions, to motivate individual and team performance with goal-based awards, to celebrate birthdays and work-anniversaries with automated milestone awards, to increase their program's visibility with an engaging public social feed and to offer your employees a rewards catalog of 200+ leading brands.

Qarrot also simplifies your life by making your program easy to administer: control your costs with role-based budgets, delegate your program management by setting up multiple administrator seats, customize your rewards offering with company-provided, measure and understand employee engagement with detailed dashboards and reports, and so much more!



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Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

40 Reviews of Qarrot

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

4 stars

(13)

3 stars

(3)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 40 reviews

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April 2019

Richard from Honda Finance

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

April 2019

Maybe it's me...

To reiterate, I know this doesn't really reflect on the designers and creators of Qarrot, so this isn't really a fair criticism and it's certainly not directed at the people behind it. As I said, I think it's a good idea - on paper. Unfortunately it's the average user that either treats it or turns it into something it wasn't really meant for. Or better yet, they misuse the system in a way that's not really intended. (recognising friends for example). Overall, I personally do not use it given how quickly it became something to do "just because", if the average user used it properly and gave recognitions for people that do genuinely go above and beyond or what not, then I would follow suit. Because hard work does need reward in some way, especially for those that deserve it. Still a good idea however, just not with some of the mind-set people have on my floor, from my experience anyway.

Pros

I certainly like the intention behind it, I will always vouch and support something that is designed to encourage reward and recognition within a working environment.

Cons

I'm not really a fan of the social media element it's taken with the social feed and email notifications, perhaps these can be turned off somewhere but they very quickly got annoying. In all honesty, it got to the point where I set up a rule in my outlook to move any emails from Qarrot to my deleted folder, even recognitions, because they started flooding my inbox with everyone recognising each other.

My main criticism is possibly a bit harsh, as it's not really anything to do with the intention, design or even the implementation behind it all, but I don't think it has much staying power. What I mean specifically, is that things like Qarrot soon turn into a popularity contest or something that people do because it's expected of them or they're asked to do it by management.

We are already seeing here at Honda that people are 'recognising' friends over genuine colleagues, where they're both giving 'jokey' awards for not getting points in their Fantasy Football League, or for doing their day to day job. You know, something that would have been the minimum expectation of them before Qarrot was about. People are now being rewarded/recognised for doing their normal Job it seems. ("Thanks for sending over those forms in a timely manner" - is something you might see and think, isn't that expected of you anyway?)

More in the next box.

April 2019

Jeff from Kamans Art Shoppes

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

April 2019

review of Qarrot

Fantastic. Every time we've had an issue I feel the team has gone above and beyond to help us out or to make things right. Even if we find a small bug they fix it right away they follow up with us to tell us it has been corrected. Excellent service!

Pros

The end user experience. If you want to reward someone for doing a good job, they are not limited by what gift card you can find at the local store. Being able to customize rewards with comply logos is amazing.

Cons

Because you have so many options, it is difficult for some of our team leads to create campaigns. No matter how many times we try to walk people though something they seem to get lost. Also, the hard close on a campaign is a little difficult to work around. We have to end our campaigns a few days after they really end to give the employee enough time to enter in all their data.

October 2018

carl from T-Mobile

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Increase the commitment and motivation of your employees

With Qarrot we have made our employees feel good emotionally, which generates excellent teamwork.

Pros

Thanks to the tools of Qarrot we give our employees the necessary social recognition that generates a good work environment and great motivation. The best thing is the automatic function to celebrate the achievements and the campaigns of points and incentives.

Cons

It took a few hours to fully integrate qarrot, but it works perfectly.

May 2019

Randall from CONTRACTOR'S EDGE INSURANCE

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

My honest review

It has been a fun tool to help our team build appreciation for hard work.

Pros

The ease of use, and the fun of doing it. In our office w rely on team work, and this helps us show appreciation

Cons

It could use a few reminders when things expire or about to expire.

April 2019

Steven from Honda Financial Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

Qarrot

Qarrot has allowed us to get a much higher level of engagement with our reward and recognition programme. Visibility of the scheme has been increased greatly and easy to use back end reporting is a bonus to the management team.

Pros

Friendly and easy to use interface, requires minimal if any training to roll out to employees. Users have quickly engaged with the system compared to previous attempts to run a reward and recognition programme with in-house solutions

Cons

Since the recent redesign the scroll area has been reduced to a small column, this has made it slightly less user friendly.

April 2019

Abdul from Honda Finance Europe

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Excellent idea

I have had a good experience with Qarrot so far, I have had the pleasure of being rewarded and recognised by fellow colleagues which always puts a smile on my face and it is nice to know that you can show people how much you appreciate their help and effort in the workplace.

Pros

the ability to easily recognise and reward colleagues. also being able to manoeuvre around the application with ease
very well designed and a great idea

Cons

there's not much that needs to be fixed as it has been very successful. I think it would however be nice to add more rewards and expand on the types of badges.

April 2019

Shawn from Contractors Edge Insurance Services

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

April 2019

Fluid but pricey

It's a great idea and concept but it is a little expensive. This is also due to the massive use of it.

Pros

It is really easy to use and takes very little time to teach everyone how to use it.

Cons

It's a little hard to get in touch with support. I couldn't find it listed anywhere on the site while logged in.

Response from Qarrot Performance of

Replied April 2019

Hi Shawn, thank for the review! In the future, you can get in touch with our support team by clicking the top-right corner of your Qarrot account, under Profile you'll find the section 'Help' where you can check Qarrot's knowledge base or leave us a message (we respond within 1 business day ;)

April 2019

Jennifer from 1st step

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2019

The use of this website

The benefits is all the different options we have for gift cards and I can award my coworkers when they did something wonderful and I can acknowledge them.

Pros

It’s easy to use and never have any problems with it. I like that everyone at work can stay connect and everyone can join in on the conversations. I also love that we are able to get gift cards after we earn money. And gift card options are great.

Cons

At the moment there hasn’t been anything I don’t like. Haven’t been on here long enough.

September 2018

Lukas from SMTP2GO

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Qarrot, No Stick

Pros

The site app is quick, the support is impressively fast, the staff are keen to evaluate and implement ideas, pricing is sharp

Cons

Limited integration with other services such as Slack, etc. However, I know they're working on this as of the date of this review. Limited number of badge icons - again, I know this is something they're working on so take it with a grain of salt!

April 2019

Marcus from Honda Finance

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2019

I enjoy having a format to show apreciation and also reward collegues

I have enjoyed the use so far along with the update and love the effect it has had on rewards in the business.

Pros

I like the simplicity of use and the layout

Cons

would be better to have an option to add emojis and or GIF into the comments

Response from Qarrot Performance of

Replied April 2019

Hi Marcus, thank you for reviewing us :) Great news: you can now comment on others' posts with GIFs (it was part of our latest update so you might not have seen it yet)!

January 2019

My from Ontario Hospital Association

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2019

Qarrot Incentive Platform

We are currently in the pilot phase at our organization and have been working closely with the team at Qarrot and they have been awesome. They are very quick to respond to my inquiries and offer suggestions to help with the set up and launch. Qarrot also provided suggestions and ideas on possible campaigns and badges which were great. We've also provided many feedback and they were really responsive and have implemented many of the suggestions into the platform, which was wonderful!

Pros

The software is pretty simple to navigate. They recently made updates and the new look is colorful and eye-catching!

Cons

We are still in the pilot phase and have yet to launch the software but so far many of our suggestions and feedback have been implemented.

April 2019