--- title: "QuickBooks Payroll Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of QuickBooks Payroll. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Payroll is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/) / [QuickBooks Payroll](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/) / QuickBooks Payroll Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/alternatives/) # QuickBooks Payroll User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 999 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 680 reviews (68%) - 4 stars: 199 reviews (20%) - 3 stars: 61 reviews (6%) - 2 stars: 18 reviews (2%) - 1 star: 41 reviews (4%) ### Most mentioned pros - It streamlines payroll processing, automates tax calculations, and integrates well with accounting tasks, helping save time and improve accuracy. - The biggest advantage is how seamlessly it integrates with the rest of QuickBooks; having our accounting and payroll in one system saves so much time and reduces data entry errors. - The automated tax calculations, tax form filings, and direct deposit options save immense time each pay period. Because it seamlessly links into the broader QuickBooks ecosystem, approved hours, pay rates, and payroll expenses sync instantly into accounting ledgers without manual entry, minimizing human error. ### Most mentioned cons - The navigation isn’t always intuitive when you need older filings, tax forms, or historical records, and it can take extra clicks or searching to locate what you’re looking for. - At times, customer support response times are slower than expected, and certain advanced payroll or reporting features required upgrading to a more expensive plan. - I wish special alerts were sent directly to users when there are upcoing bank holidays that will impact a normal paycheck run. ## QuickBooks Payroll customer reviews Showing reviews 1-25 of 999 (page 1). ### Efficient, All-in-One Payroll Automation for Growing Businesses - Overall rating: 4/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, QuickBooks Payroll provides a robust, reliable solution for managing employee compensation, payroll tax compliance, and business cash flow. It streamlines complex payroll procedures into a straightforward routine, freeing up valuable administrative hours for business operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What stands out most about QuickBooks Payroll is how effortlessly it automates routine payroll processes. The automated tax calculations, tax form filings, and direct deposit options save immense time each pay period. Because it seamlessly links into the broader QuickBooks ecosystem, approved hours, pay rates, and payroll expenses sync instantly into accounting ledgers without manual entry, minimizing human error. #### Cons The pricing structure can get expensive quickly, as monthly base fees combined with per-employee costs add up for mid-sized teams. Additionally, resolving complex payroll errors or tax filing discrepancies through standard customer support channels can sometimes feel tedious, requiring escalation to reach specialized representatives. --- ### Payroll Software That Works With Your Accounting Software Automatically - Overall rating: 5/5 - Reviewer: Matt W. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QuickBooks Payroll is a great secure platform that helps me keep my banking and money management in one place. My experience and use case is for my two restaurants. With restaurants, labor takes up a significant part of my cash flow. Being able to pay everyone and have my accounting software update automatically is truly a time saver. QuickBooks keeps adding new features all the time but as it stands today, it is a complete platform. I also have QuickBooks Payroll handle all my payroll taxes and it is such a nice thing not having to worry about filing all that stuff anymore. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of integration of payroll to the rest of QuickBooks is what sold me. I'm already using the platform for my bookkeeping and accounting, so using them for Payroll was a no brainer. It's cost effective and is easy to use. The online component, Workforce, for my employees, allows them to look up their own pay stubs. #### Cons There are very few cons with QuickBooks Payroll. The two issues I've had are the service being down and paychecks not hitting on time. These are two very serious issues but in the decade plus I've been using them, this has only happened maybe 2 or 3 times. The best part is every time QuickBooks customer support is on top of it, and I normally receive and email telling me about the issue before I run into the issue. #### Reasons for choosing QuickBooks Payroll It was easier to do payroll myself and I end up saving money compared to ADP. --- ### QuickBooks quickly confusing - Overall rating: 2/5 - Reviewer: Jessica B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I really can't seem to figure out the functions they keep toppling on to the software and their customer service representatives seem to be uneducated in the methods of use themselves if you're lucky to get through tone even talk to one of them #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I like the same day direct deposit function the most but it does not out weigh the difficulty in navigating the software nor does it make it better knowing how much they have you pay for the use of QuickBooks #### Cons The price it still costs and how confusing it is to operate or to find your way through just to get one or the other functionalities going --- ### Beware of early payroll tax deposit requirements for automatic payroll features - Overall rating: 2/5 - Reviewer: Alvin W. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Giving Intuit too much control of our money instead of just helping us track and report our finances. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros QBO Payroll is easy to integrate for small business owners - sometimes too easy. It's nice to have everything in one place. #### Cons QuickBooks now takes tax deposits 6 weeks ahead of due date for taxes based on recently client experience. They hold this money in a separate account (earning interest for their pockets - not shared with our clients). My client has had to turn of automatic payroll features because he can't afford to give Intuit his money for 6 weeks at a time. #### Reasons for choosing QuickBooks Payroll It was integrated with our bookkeeping system. --- ### Great Payroll System for Small Business - Overall rating: 5/5 - Reviewer: Kelly D. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I spent 14 years using Quickbooks Payroll and the cost is manageable. I think it's best use is for small business versus larger organizations and there are many small businesses that needs a simple payroll processing system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quickbooks Payroll is easy and reliable for a small business. It tracks benefits, and records the data properly to the accounts the accounting department set in the chart of accounts. The reports are easy to navigate for recording purposes. #### Cons The time off function could be more robust and easily updated to match large payroll providers especially in correcting time. --- ### Helpful Payroll Tool, But Customer Support Could Improve - Overall rating: 5/5 - Reviewer: Robert L. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, QuickBooks Payroll has been helpful for managing payroll, pay stubs, taxes, and employee records. It adds value by keeping business management and payroll tasks organized in one system, which is important when running a business. Security and banking features are also helpful, especially when handling sensitive employee and payment information. That said, the experience is not perfect. There can be occasional bugs, delays, or confusion when trying to fix issues, and customer support is one area that could be improved. For the money, it is useful, but small business owners need reliable support when payroll or banking matters are involved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros QuickBooks Payroll makes payroll much easier to manage in one place. I like that it keeps employee pay, deductions, tax information, pay stubs, and business records organized. The system is fairly straightforward once it is set up, and it helps save time compared to trying to manage payroll manually. #### Cons Customer support could be better, especially when dealing with specific issues or account questions. Some bugs or setup issues can take longer than expected to resolve, and at times it can feel difficult to get clear answers quickly. The pricing can also feel a bit high for smaller businesses. #### Reasons for choosing QuickBooks Payroll Although it is on the higher end of cost, I found it to be easier to use and offer more information regarding what we should do as a small business. --- ### Fabulous Product - Overall rating: 5/5 - Reviewer: Ali S. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 100% Satisfaction! I love this product! I can't believe how easy this payroll program is—it's all-in-one and very user-friendly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this product! It is easy to use, offers great value for money, integrates seamlessly with QBO, and makes it simple to modify employee profiles. #### Cons Currently, there is no option to select a Per Diem Employee designation, which would be useful. For now, I leave that dropdown blank. If I accidentally select Part Time, I am unable to change it. #### Reasons for choosing QuickBooks Payroll It is integrated with my QBO, ensuring my accounting and payroll processes are seamless. --- ### Time Saved - Overall rating: 5/5 - Reviewer: cyndy a. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QuickBooks has been a reliable and comprehensive tool for managing business finances. From invoicing and tracking expenses to preparing for tax time, it streamlines many of the tasks that used to take hours. While the pricing can increase with add-ons, the time saved and overall functionality make it a worthwhile investment for growing businesses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Create and send professional invoices Accept online payments (credit card, ACH, etc.) Set up automatic reminders and recurring invoices #### Cons The way that everything costs extra and really starts to add up. For example: features like Payroll, Time Tracking, and Inventory Management are not included in base plans. Annual price increases — Intuit often raises subscription prices, especially for QuickBooks Online and QuickBooks Desktop. Multiple users = higher cost — Want to add more than one team member? That’s often an extra fee. Support access is tiered — Priority customer support is only included in higher-priced plans. #### Reasons for choosing QuickBooks Payroll Because I am a small business owner, "Time is Money." --- ### QuickBooks Payroll: Convenient, Time-Saving, and Efficient Payroll Management - Overall rating: 5/5 - Reviewer: Sudeep B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with QuickBooks Payroll has been positive. It simplifies payroll processing, provides convenient access to pay stubs and payroll reports, and helps manage payroll expenses efficiently. The platform is useful for day-to-day accounting and financial management. Although there is room for improvement in customer support and system reliability, it is a practical solution for businesses looking to streamline their payroll operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the user-friendly interface, efficient payroll processing, and easy access to employee pay stubs and payroll reports. The platform helps streamline payroll administration, organize payroll expenses, and maintain accurate financial records, saving time on routine accounting tasks. #### Cons Some features could be more intuitive, and occasional technical issues or delays in resolving payroll-related queries can affect the overall experience. Improving customer support response times, system reliability, and integration with banking and accounting functions would make the platform even better. --- ### Quickbooks - So far so good - Overall rating: 5/5 - Reviewer: Krista F. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I have only had a positive experience with QB Payroll. No bugs or issues that I have ever encountered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Biggest pro is Ease of use; being able to find a library of my paystubs makes things way easier when needed. #### Cons The only thing i can think of is that you can only split your paycheck in to two different bank accounts. --- ### QBO is the way to go! - Overall rating: 5/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experiences have been good. Anytime I need assistance, chat support has almost always proven to be the way to go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ability to automate payroll for set hourly and salary employees. I also appreciate the ability to automate payroll tax accruals for filing and payments. #### Cons I noticed that the software doesn't calculate Simple IRA deductions as it should for pre-tax deductions and I have to manually calculate and change on each payroll. #### Reasons for choosing QuickBooks Payroll SurePayroll was not user friendly, the customer support is horrible, and there is a lack of available reports. --- ### Budget estimator - Overall rating: 5/5 - Reviewer: fannie c. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered “Overall, QuickBooks is helpful for small business owners to store and keep track of their business data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros QuickBooks is a very popular software program for small businesses. It helps companies organize, manage, and track their financial data efficiently. #### Cons However, QuickBooks is prone to mistakes, and it can be difficult to edit information. I also cannot increase the font size when I need to read descriptions, which can be frustrating. --- ### Best Small Business Tool - Overall rating: 5/5 - Reviewer: samantha a. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered QuickBooks Payroll is easy to use and helps me manage our payroll with no trouble. Our company is small, so for the time being, we still use paper for the checks and pay stubs. The great thing is that we are in the process of switching everything to being digital. Overall, this software is great. The software is secure, and the set up is straightforward. I can clearly see how much money is going out weekly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how simple it is. This was the first payroll app I've ever used and I didn't have any trouble picking it up. It also made it easy to get my employees setup and paid. #### Cons On occasion we do run into a problem where the taxes are not being taken out. This has only happened once but quickbooks support team was fast and extremely helpful, which helped us get the issue resolved. --- ### QUICKBOOKS PAYROLL - Overall rating: 5/5 - Reviewer: YURI B. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I LOVE USING ALL QUICKBOOKS SYSTEMS THEY ARE SO SIMPLE TO USE AND IT IS THE BEST TO NEW BUSINESSES TO USE. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros THE PROS OF QUICKBOOKS PAYROLL IS THAT IT IS EASY TO USE FOR ANYONE USING QUICKBOOKS. QUICKBOOKS IT SELF IS AN EASY SYSTEM TO USE. #### Cons THE CONS OF THIS SYSTEM IS THAT ITS NOT THE SAME AS OTHER PAYROLL SYSTEMS. THIS IS A MUCH EASIER SYSTEM TO USE. --- ### Well Worth It - Overall rating: 5/5 - Reviewer: ANDREY V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Quickbooks ecosystem is a must have for all around financial management, having payroll sync with everything else helps so much when tax season comes around. #### Cons I don't have much to complain about except price, but you get what you pay for and its worth really every penny. --- ### Basic satisfaction - Overall rating: 5/5 - Reviewer: Tina R. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a good experiences the occasional hiccup put hiccups happen in life. So, no real complaints other than repeating ones self on the repeat calls. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pros I like most about QuickBooks Payroll would include Security, Value for Money, Customer Support. #### Cons Cons I like least about QuickBooks Payroll is what seems to be lack of communication within there call CENTERS s we get repeat calls over and OVER. --- ### Great product! - Overall rating: 5/5 - Reviewer: Stephanie L. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very affordable. When we have issues, customer support is great to work with. The system is easy to use. --- ### Great Investment - Overall rating: 5/5 - Reviewer: DeAndrea P. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it! Staff are able to clock in and out, I am able to change any information that is needed. Direct deposit has been a life saver. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Makes it easy to pay staff and taxes both state and federal. I am still working on how to set up customer information due to having most cases paid by the county and not clients directly. Customer support has been amazing. Any question I have they are quick to resolve. I feel safe proving information to the site as well as saving pay stubs for clients. This is one of the best investments I have made in the 8 years of being a business owner. So far any issues that I have had have been resolved. #### Cons I have no issues thus far with QuickBooks. The only thing that I did not like was the auto draft for employees, it would not catch the additional hours they worked. It would only pay for the set time/schedule. --- ### Quickbooks payroll is proper - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The cost is a little higher than a lot of payroll providing programs but in the end it was all worth it and I will use it next year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It works seamlessly with QuickBooks accounting software, making it easier to manage both payroll and finances in one place. And tax filing, I love that I don’t have to add all employees records one by one #### Cons I’ve only experienced a couple glitches using the app. Sometimes it crashes but it’s no big deal, it happens rarely --- ### Payroll quick master - Overall rating: 5/5 - Reviewer: Cassandra J. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with QuickBooks payroll is that it's great to send payments to staff and it identified in a great way #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros What I like most about QuickBooks payroll is how is so easy to schedule payments to employees directly to their account accordingly #### Cons Nothing I like least this payroll platform is so great to use for payments and scheduling payments very well --- ### QuickBooks Payroll--A Mixed Bag - Overall rating: 3/5 - Reviewer: Kenneth K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. QuickBooks Payroll is a mixed bag. While it does streamline some processes, its cost does not justify the added convenience. While price changes are normal in business, there does not seem to be enough communication or justification for the price changes with QuickBooks Payroll. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros QuickBooks Payroll makes it easy to set up employee payroll. It calculates and updates payroll taxes, and it allows easy payment of taxes to the applicable state and federal governments. #### Cons QuickBooks Payroll is extremely expensive, and the price changes without much explanation or added benefit. --- ### Quicky quick book - Overall rating: 5/5 - Reviewer: Lubais T. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The overall user experience with QuickBooks Payroll is often described as excellent for its core functionality and integration, but frustrating when issues arise due to poor customer support #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Good value if you are already a QuickBooks Online accounting user. The price becomes less competitive as your employee count and complexity increase #### Cons the biggest drawback of QuickBooks Payroll is the poor quality and accessibility of its Customer Support. While the software excels with its seamless integration into QuickBooks accounting, users frequently report frustration with extremely long hold times and being transferred between agents who often lack the specialized knowledge to resolve complex tax or payroll errors, which can be critical for a financial service. --- ### User friendly software - Overall rating: 5/5 - Reviewer: Priya K. - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Highly recommended software and very user-friendly. Its a good payroll processing software and easy to use and learn. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is very helpful and awesome. They always solve an issue. It is very secure and a reliable software. Pay stubs are readily available online to access. Payroll processing is very user friendly. Very few bugs and issues are encountered during payroll processing. It is a good software for value of money and the quality you get in using this software. You will have peace of mind. Highly recommended. #### Cons Sometimes there are updates and it may interfere with payroll processing. But these are easy fixes. And sometimes just refreshing the software solves the issues. --- ### Old fashioned - Overall rating: 4/5 - Reviewer: Rania A. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like that it is reliable. This is an old fashion way of performing payroll. Through QuickBooks desktop payroll we were able to schedule our liability payments as well. I like that you would be able to see everything in one place, but I would not be able to be sure that it went through. #### Cons I don't like the fact that is very rigid, and that is not easy to change payroll from direct deposit to check. Sometimes my clients would be hard-pressed for payroll that period. And would want to do check payment stead of direct deposit payment. --- ### Deliverd Quickbooks Payroll - Overall rating: 5/5 - Reviewer: Junaid H. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It worked excellent with payroll management. It allows for complex tax brackets and calculations. I would hughly recommend for someone who is looking for an easy payroll management software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It seamlessly integrated with Quickbooks Online. Taxes were accounted for in the payroll as well. Can easily track hours and access records. #### Cons There is a heafty annual cost for full accessibility of all the features. I found that the inteface was not so user friendly though. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/reviews/?page=2) --- QuickBooks Payroll Reviews, Pros and Cons - 2026 Software Advice