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> Reviews of QuickBooks Payroll. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if QuickBooks Payroll is a good fit for you!

Source: https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/reviews

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QuickBooks Payroll Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/hr/quickbooks-full-service-payroll-profile/)

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# QuickBooks Payroll Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(671)

4

(195)

3

(61)

2

(17)

1

(41)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.2

Value for money

4.3

Functionality

4.5

* * *

### Pros

"It streamlines payroll processing, automates tax calculations, and integrates well with accounting tasks, helping save time and improve accuracy."

"The program has progressively gotten better over the past number of years, making it interface with time clocks and increasing the ease of making tax payments a breeze. "

"It adds value by keeping business management and payroll tasks organized in one system, which is important when running a business."

### Cons

"At times, customer support response times are slower than expected, and certain advanced payroll or reporting features required upgrading to a more expensive plan."

"I wish special alerts were sent directly to users when there are upcoing bank holidays that will impact a normal paycheck run."

"Customer support wait times can be frustrating when you hit an issue during a payroll run."

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QuickBooks Payroll Reviews, Pros and Cons - 2026 Software Advice