QuickBooks Payroll

QuickBooks Payroll

RATING:

4.45

(752)

About QuickBooks Payroll

QuickBooks Payroll is a technology-enabled HR services platform that offers human resource (HR) and employee management services for small businesses. Serving clients across multiple geographical regions, it helps organizations manage processes for onboarding, compensation calculation, attendance tracking and benefits administration. The HR advisory team provides consultation on topics such as compliance management, hiring best practices, creating job descriptions and more. With its tax penalty protection, QuickBooks Payroll can resolve errors and automatically reimburse penalty charges or interest costs while filing federal or state payroll taxes. Additionally, it offers one-on-one legal guidance on state and federal laws for employee compensation or overtime rule...

QuickBooks Payroll Pricing

Payroll only: Self Service Payroll: $17.50/month for the first three months ($35/month thereafter) + $4/employee/month. Full Service Payroll: $40/month for the first three months ($80/month thereafter) + $4/employee/month. Payroll with QuickBooks Simple Start: Self Service Payroll: $27/month for the first three months ($55/month thereafter) + $4/employee/month. Full Service Payroll: $50/month for the first three months ($100/month thereafter) + $4/employee/month.

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

Overall payroll costs and payment types are visualized before payroll is submitted
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QuickBooks Payroll Reviews

Overall Rating

4.45

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 729 reviews

Alissa

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Reliable and accurate

User Profile

Leilani

Verified reviewer

Company size: 1 employee

Industry: Accounting

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2022

Quickbooks Review

I love using Quickbooks and will continue to utilize its software.

Pros

what i liked most about Quickbooks is that i can easily track and organize transactions, manage and organize expenses from anywhere, quickly reconcile your accounts and gain control of your cash flow.

Cons

Theres nothing i disliked about the software.

Reasons for choosing QuickBooks Payroll

because its pricing , its added features, ease of access and they have great customer support.

Samantha

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Overall A Good Payroll Software for Small Businesses

Pros

Very easy to use for both the employer and employees. You can add different admin users along with changing access, if some admins don't need access to everything. It is very user friendly and walks you through step by step on each and every part of the payroll process. This is the first software I ever used when starting in the payroll department, and had 0% training on it. I was able to navigate my way through it with no help.

Cons

The direct deposit limit is what made me change payroll software. I could not pay all of my employees via direct deposit because of the limit they had on our account.

Reasons for choosing QuickBooks Payroll

The pricing and overall amount of features that you get for the money was amazing.

Karyn

Verified reviewer

Company size: 11-50 employees

Industry: Accounting

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

October 2022

If you want to waste hours trying to find someone to actually solve a problem

Dreadful.

Pros

Payments are made. Nothing else is appealing.

Cons

Getting through the phone tree to speak with a person is a near impossibility and then when you do you are connected with someone on their first day on the job with an accent so thick it hampers the ability to communicate because account numbers are misheard. They serve as a middle man between you and the tech team and literally never know how to help. I have multiple clients with this company's various versions of payroll and not once have I ever gotten someone on the phone quickly who is able to help resolve an issue easily. I dread this company and can't wait until a competitor replaces all of their products. I've worked with Quickbooks for 20 years and the company has gone downhill rapidly. Fix your customer service!

Mary

Company size: 11-50 employees

Industry: Food & Beverages

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

November 2022

Quickbooks Payroll

The ease-of-use, as far as processing payroll AND commissions due, was really great - it's user friendly,m easy to navigate, transparent.

Pros

I liked the interface when running payroll - the way the program is setup when you are running payroll (and commissions), it allows you to pick and choose what is being paid. For example, if you pay Health Insurance stipend only once/month, you have the option to just "check the box" to add that to your paychecks that week.

Cons

The way it was integrated into our main Quickbooks software, I was unable to use this on my MAC - I am only a MAC user and had to get a PC to use our main QB software, which included the payroll features as well. Not many other complaints though!

Reasons for switching to QuickBooks Payroll

We were having trouble with XERO's reporting and ease-of-use!

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