QuickBooks Full Service Payroll software


1,908 reviews(4.0/5)
1,908 reviews(4.0/5)

QuickBooks Full Service Payroll from Intuit is a web-based payroll system that integrates with the QuickBooks accounting platform. It is designed to help small businesses manage accounting and payroll all in one place.

Users can manage employee profiles to determine such things as pay rate, pay schedule and method of payment. Payroll can then be reviewed and submitted at any time, accompanied by detailed reports showing total payroll cost, pay compared between periods and cost breakdowns between wages and taxes, and between employer and employee. The option to print pay stubs is also available.

Behind the software is Intuit’s team of U.S.-based payroll experts, who can handle payroll setup, tax filing (federal, state and local) and tax payments. Accuracy is guaranteed, so if an issue arises, Intuit will act as representation to the IRS. All of this functionality carries over to the Online Payroll mobile app, which is available on iOS and Android devices.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

1908 Reviews of QuickBooks Full Service Payroll

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  • Pamela from Allen, Jane, & Co.

    Number of employees: 2-10 employees

    August 2018

    If you're used to QB Desktop, you'll hate this...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great for someone who has never used an accounting software before. Terrible if you're an advanced user, especially if you're used to the Desktop version. Overall, I would not recommend QuickBooks Online. We decided to go with Xero as it has more advanced features with the simplicity.

    Pros

    If you've never used QuickBooks before, then you might be okay with this version. It is a simplified version fo the desktop software, truly targeting the small business with the idea that software is more and more "in the cloud" rather than installed on a local PC. It has all the basics of invoicing, purchase orders, etc.

    Cons

    It's not strong enough or fully-featured enough for medium or larger sized businesses. The interface is constantly changing making it hard to find something you were used to being in one place. Often it seemed that these changes were not for the better. Support at Quickbooks (any version) has always seemed to be lacking; it's commonly outsourced to countries where English is not the first language and this creates communication barriers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexander from Skoda Minotti

    Specialty: Accounting / CPA

    Number of employees: 51-200 employees

    August 2018

    Quickbooks worked well for the CPA and business advisory firm I worked for.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Self-employed individuals would get a lot more out of the app if it functioned more like the small business app and offered detailed tutorials.

    Pros

    - Compatibility with a lot of different software
    - Information stored securely online
    - Easy to import transactions (link bank account)

    Cons

    - Not easy to use, especially for individuals who are les tech savvy.
    - Self employed app is not easy to use at all, would not recommend.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Raeanne from Kairos Sound

    Number of employees: 2-10 employees

    August 2018

    Online makes it easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I can access my accounts from anywhere I am. We travel a lot and I need access to our business accounts

    Cons

    Occasionally I experience a lag in the upload and if I manually upload I get duplicates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jim from Andyzon Book Emporium

    Number of employees: 2-10 employees

    August 2018

    QuickBooks Online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I do all of my accounting with Quick books online, which enables my accountant to make changes and additions

    Pros

    The ease of setting up your company can be done in a little over an hour. My accountant can also log into my account and do what he has to.

    Cons

    The choices of categories was daunting, lots and lots of choices, and some of the choices. were almost the same

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from WM R Co

    Specialty: Real Estate

    Number of employees: 2-10 employees

    August 2018

    Not bad if you don't have multiple accounts

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This was very easy for us to use and transfer to our accountant. Once you learn your way around it's easy.

    Cons

    Having multiple bank accounts for multiple properties we manage, it was a pain to switch between accounts

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robert from Natura Day Spa

    Specialty: Other

    Number of employees: 11-50 employees

    August 2018

    Quickbooks Online doesn't match up with marketing hype

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If they would go back to making a top/down, forms based approach to QBO I think it would be better. Accounting in and of itself, is a top down business process to begin with and not a social media type application, which is kinda how I feel they allowed to influence their overall design. The question is: does the convenience of accessing your company data, override their poor approach to interface design. It did not have to be this way, and isn't with other similar products.

    Pros

    You can access your company data three different ways: mobile device app, website and traditional client installation on your computer. This is its strongest asset.

    Cons

    Transaction sync with PayPal isn't perfect. They completely redesigned the user interface for the entire product compared to the traditional QB Pro, Premier, Enterprise software. It is as if it isn't even an Intuit product. Hardly anything is where you think it should be in terms of menus/options. I think they spent too much effort trying to make the program more intuitive for a first-time never before user, which lasts about 3 weeks. Once you know what you are doing or if you have any experience with any other accounting software, you will find their interface cumbersome at best. The other possibility is they tried to make the interface more web-like, which is limited at best, so you have to click "X" to close windows, or details all over the place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jason from Neutron Industries

    Specialty: Other

    Number of employees: 2-10 employees

    August 2018

    Super easy to learn to use, but when you aren't sure you're doing it right, customer service isn't great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generally, i think Quickbooks is a very helpful program to help me keep track of all of my customer payments

    Pros

    I am no great person with accounting for my business, so i needed something a bit easier to learn to use. Quick Books online really helped me.

    Cons

    Sometimes I feel like help pages and such aren't near as helpful as getting a real person on the phone to help you. I've only just started with this program in keeping track of my customer accounting. I hope they have good direct customer service. The Help function is useless for ne

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tyler from Atlantic Blue LLC

    Number of employees: 11-50 employees

    August 2018

    Go to payroll manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    used this since i've been working here! works perfectly

    Cons

    im not sure of to many concerns at the moment

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from Be Boss Girl

    Number of employees: 2-10 employees

    August 2018

    Learning curve to manage at first

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I really appreciate Quickbooks and how it makes it easy for me to be able to input invoices and invoice clients. There is a lot that can be done with Quickbooks and as a growing business, you can really benefit from it.

    Cons

    I have found some major learning curves within Quickbooks and have found that I would need help quite a bit until I got really use to the system and settings.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Harish from ITC Limited

    Number of employees: 10,000+ employees

    August 2018

    An online accounting software that’s a great help for small-sized and mid-sized firms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It provides on-premise and cloud-based accounting solutions to small and medium-sized businesses, to accept and manage payments and payroll manipulations. It also provides services such as calculating expenses, tax, the creation of customer invoices for the company and reconciles its credit card transactions as well. The application is very affordable and cost-effective. Provides great flexibility and a lot of third-party integrations. It is very easy to set up the application and you will find tutorials to help you. You can even link your bank account with the application, thereby eliminating the vigorous process of manual data entry and thereby reduces errors. One of the best features is that you can personalize invoices according to your firm’s requirements or policies, and you can send unlimited invoices. You can access the dashboard from anywhere, via your smartphones or tablets.

    Cons

    We can’t find any standardized costs for the application, it can vary from user to user and so it is quite difficult to put up a budget for the application. Even though it tracks expenses for different jobs, it doesn't do the complete job costing. The huge data traffic experienced also affects high availability feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Shaumit from ConsultAdd Inc

    Number of employees: 201-500 employees

    August 2018

    Made Accounting Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were using our internal software for generating invoices and for all other documentations. But as there were limitations, it was becoming very difficult for us to maintain all the records. I discussed all the things with my CEO and told him to move to some standard software which with provide us a professional approach towards accounting. The one software I found on internet which will give one perfect solution to all your problems is QB only. Pricing is good and overall its the best product for accounting.

    Pros

    Being a fresher in accounts you really need to understand each and every module precisely. Quickbooks is a great help for me. I really liked the interface , easy set up and the process of doing each and every part of it. Whether it is Invoicing/ applying payment or creating Balance sheet/ profit Loss sheet, its worth. As it is cloud based, so it is easily accessible from all devices. Along with all this I would really like to appreciate quickbooks Customer Support. Also it connects to bank easily so you apply payment to open Invoices ; you can track your expenses, extract all your payments and maintain financial reports.

    I have all good things to say about this software. Just loving it!!!

    Cons

    Nothing as such. Once you go to through all the tutorials you can easily understand Quickbooks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Gossett Motor Cars

    Number of employees: 201-500 employees

    August 2018

    Online Version Rocks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use for basic features, invoicing straight from the app, bank account integrations, reports are good. CAn set up recurring payments.

    Cons

    Setting up advanced features like recurring payments is not the easiest thing in the world. However they have been working on making it easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Accounting and Bookeeping Anywhere You Can Find an Internet Connection!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    QuickBooks Online is a fantastic online solution to managing your company's finances.

    Pros

    QuickBooks Online gies an accessible and useful platform to organize and update your company's financials. Whether it be updating a paid invoice, or generating one of the many financial reports for an upcoming meeting, this platform is a wonderful addition to any businesse's workflow.

    Cons

    It's a bit much figuring out how to navigate the software at first, but with time, one should be able to find everything they need to keep their business in good financial standing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Great Tax return software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to send tax return file to CPA. Connect directly with bank account.

    Cons

    Features are kinda hard to use. If don't know about accounting knowledge.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    A solid accounting application.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, QuickBooks has been great at keeping all my expenses organized and having the ability to connect my CPA into my account makes tax season less daunting.

    Pros

    QuickBooks has allowed me and my small business a very simple way of keeping all my accounting organized without having to hire an actual accountant.

    Cons

    The application itself is great and I don't have many qualms regarding the functionality. My only reservation is the monthly fee which seems a bit high for what you are getting.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    August 2018

    Great tool to communicate with your colleagues, friends and family

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Offers a quality video and voice calls with file sharing feature as well. I love that it also offers a screen sharing.

    Cons

    It would be good if there's multiple screen sharing option within the group calls.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • William from Will Figg Photography

    Number of employees: 1 employee

    August 2018

    Best software support I have ever experienced

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love it.

    Pros

    I'll be honest its not super intuitive since accounting takes a little learning. But a bit of basic accounting courses your be loving this software. I cant get on without it now. I was trying a bunch of other bookkeeping software out at the same time and Every time i get one of the sales calls now I ask them to just leave me alone.

    Cons

    I mean price is a little high, but i cant complain. Their support staff is far supirior to anything else out there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Fred from Bridgepoint Technologies

    Number of employees: 2-10 employees

    August 2018

    Cloud Quickbooks!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    No server needed and everything is cloud based!

    Cons

    Quickbooks in the cloud has some limitations that on-prem doesn't have. It's not for everyone but great if you don't need all the complex features

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • John from John Tracey CPA

    Specialty: Accounting / CPA

    Number of employees: 1 employee

    August 2018

    QuickBooks Online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's simple to use and Intuit has excellent resources to get you up and running. Invest a little time and you'll easily be able to start using the software.

    Cons

    Information from the bank feeds has to be approved one transaction at a time. You can establish rules to reduce the amount of approving that needs to be done.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Quickbooks for a rookie

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    It was so easy to set up and start using when I went into freelance work. I just need to untangle a couple things yet because I jumped in so quick and easy -- didn't get some payments matched correctly I think. Overall I do like it a lot.

    Pros

    I love the ease of billing and getting paid by clients as well as the automatic record keeping it provides. It was easy to use without getting training for the basics.

    Cons

    I jumped in and started using it without fully understanding. Now I have some issues like my balances not matching my bank statement. I need to figure it out but it is more challenging than I anticipated.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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