QuickBooks Full Service Payroll Software


QuickBooks Full Service Payroll from Intuit is a web-based payroll system that integrates with the QuickBooks accounting platform. It is designed to help small businesses manage accounting and payroll all in one place.

Users can manage employee profiles to determine such things as pay rate, pay schedule and method of payment. Payroll can then be reviewed and submitted at any time, accompanied by detailed reports showing total payroll cost, pay compared between periods and cost breakdowns between wages and taxes, and between employer and employee. The option to print pay stubs is also available.

Behind the software is Intuit’s team of U.S.-based payroll experts, who can handle payroll setup, tax filing (federal, state and local) and tax payments. Accuracy is guaranteed, so if an issue arises, Intuit will act as representation to the IRS. All of this functionality carries over to the Online Payroll mobile app, which is available on iOS and Android devices.

Employees
Employees

Employees

Employee pay details

Employee pay details

Review payroll

Review payroll

Payroll scheduling

Payroll scheduling

Print pay stubs

Print pay stubs

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



2,427 Reviews of QuickBooks Full Service Payroll

Overall rating

4.0 / 5 stars

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Tracy from Canine Country Club Inc

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Great for Small Business

As a non-accountant with no formal education in book keeping or payroll or anything related to that, quickbooks is easy to learn and manage. A general knowledge of terms and how things works is helpful, but it is really simple - especially with payroll and e-payment for taxes. So much simpler than keeping track of when everything is due manually.

Pros

Payroll. It is so simple. I have around 60 employees and entering their times and pressing "submit" is the easiest part of the payroll process. Especially with direct deposit. It's actually enjoyable! I would suggest an email feature when payroll is processed (the way Quickbooks Desktop does) - its nice to add comments to employees paystubs that way.

Cons

When I am processing my quarterly taxes, there is not 1 report that gets me all the employee information I need for our local taxes. I end up printing 2-3 different reports and have to reference all of them for each employee. The reports don't export very well to excel so it would be difficult to combine things that way too. They way it does is hard to find and sort information - should be in a chart layout instead.

Review Source: Capterra

Brigitte from Balanced Business Services, Inc

Industry:  Accounting / CPA

Number of employees:  1 employee

Ease-of-use

Customer support

Functionality

December 2018

Great Software Product for small business Bookkeeping and Payroll needs

We recommend QBO to all of our small business owners. Several options of the program make it simple to pick the right solution for your business. Self Employed, Simple Start, Essentials or Online Plus provide a wide selection so the business can choose what would fit best for their needs.

Pros

It is a great product for the small business. QBO has the benefit that the accountant can work with the client and assist at any given time. The business owner has access to their books in the office or on the road. It is available for the smart phone and tablet. We love working with our clients that use QBO.

Cons

We do not have any cons to report for QBO. QBO is providing great support in many aspects if we do not find the solution right of way. There are many pros and very few cons to the product.

Review Source

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Small business accounting software

Pros

A complete accounting and financial management software for small businesses. Can also be used for big business as well. Many advanced features. And cloud backup. Safe and secure.

Cons

Very detailed features which are complicated and needs so much time to learn and understand. Needs good customer support.

Review Source: GetApp

Joe from Operation Renovation LLC

Industry:  Other

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

We used quick books to do payroll, accounting, and to organize numbers for taxes

Pros

It has a lot of features that will track and report your earnings, jobs, payroll, and business numbers. It also can be integrated with other software like Joist, Fieldpulse, Timesheets, and more to further track and know your business numbers.

Cons

It has a lot of features and some take time to create your own presets for instance creating estimates. Lots of options. Once you use this program for a while your presets become filled and its quicker and easier to complete estimates, reports, etc.

Review Source

Anita from IROKO Partners Limited

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Quickbooks offers dynamism.

Quickbooks online has made it easier to accomplish accounting tasks from anywhere ,and across multiple devices,without having to be physically present in the office.

Pros

I like the ease with which I am able to access Quickbooks,primarily because it is cloud based.Thus allowing me get important task done from anywhere,provided I have got good internet connection.I also find Quickbooks very user friendly and intuitive to use,further accompanied with a short learning curve,which has in turn has led to less financial budget being expended to training staffs to use this program.
Integration with other day to day software we use at work,makes Quickbooks a lovable tool to use in the workplace.

Cons

It is a mess trying to use Quickbooks online with a poor internet connection.

Review Source: Capterra

Ian from Boys & Girls Clubs of Skagit County

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Good Accounting Software on the go...

I can't recommend Quickbooks highly enough, whether online or desktop based.

Pros

Quickbooks online takes the good, standard functionality of tradition QuickBooks, and brings it all to a digital, "online" format. As accounting software, Quickbooks is the best. Simply put. Now, the ability to access it remotely makes it a much better option for those working on the go.

Cons

Quickbooks takes some getting used to. There's a pretty steep learning curve, for anyone not familiar with the software. Additionally, there are limited users on the online program (expected, but still a limitation).

Review Source: Capterra
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Verified Reviewer

Number of employees:  5,001-10,000 employees

Ease-of-use

Functionality

December 2018

So easy!

Pros

It's so easy to use and very easy to learn. Best product on the market!

Cons

Could maybe use a little more information of how to help.

Review Source: Capterra

Ross from Grow Green Financial

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Not Perfect, But a Solid Tool

Pros

QBO has a pretty good interface. For the most part it's easy to navigate around and intuitively do what you need to. It's great with bank feeds (something I've had problems with when using competitors) and has a good set of ready-to-use reports. QBO also has a pretty decent app store where you can find additional features provided by 3rd parties (some free, some not).

Cons

The biggest downside for me is the lack of customization available to reports. It's surprising the number of things that can't be done with the QBO reports. For example, being able to compare to more than one past month, being able to change the layout, or adding custom columns or formulas.

Review Source: GetApp
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

De-facto standard accounting software

Pros

Automated import of bank and credit card transactions

Cons

Each plan is per company. It gets pricey really quick if you have multiple companies working under the same umbrella.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Functionality

December 2018

Quickbooks is simple

It's a great platform that we(our hospital director and I) can use in hospital, but our accounting firm is able to track everything on their side as well.

Pros

It's an easy interface. It wasn't hard to learn, and I haven't had any real troubles with starting it.

Cons

Something strange happens when trying to enter checks. We have to use the WRITE check feature through quickbooks and can't just enter manual checks through the chart of accounts because it doesn't reconcile properly if entered manually and not written through quickbooks.

Review Source: Capterra

Carissa from Self-employed

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

December 2018

quick easy way to budget

Pros

the overall program and software is awesome with lots of organized planning and features

Cons

customer service is not helpful at all when things go wrong

Review Source: Capterra

Spencer from MHCEDC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Quickbooks Online is great for this Small Business

Pros

The best thing about quickbooks online is the ability to view your account anywhere anytime!

Cons

There is quite a steep learning curve - I recommend taking an online class or a local training class to familiarize yourself with the software.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

December 2018

Perfect , User friendly platform for Small busineses and Independent Contractors

Have had a great experience with quickbooks online and I would recommend it to any of my business colleagues that run small businesses.

Pros

What I liked best about this software to start that it is easy to learn and user friendly.
I love that I can maintain a customer data base and keep up with my invoices. Being that I work with a travel agency, and I am constantly on the go, Its great that I can access my database from just about any where.
Its going to be great with tax season right around the corner. I have been able to save so much valuable time with Quickbooks online, while tracking my expenses and mileage.

Cons

I don't really have many complaints or issues. This has been a great tool for me so far. I would like it better if I could sync more accounts, but I am able to maintain with what I have right now. the add-ons can be a bit costly but you get what you pay for. I havent had to contact support but a few times since I started using Quickbooks Online, The first couple of times the reply was slow from Customer support but once I was in touch they were terrific.

Review Source: Capterra

tracy from U3 Advisors

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Quickbooks is Amazing

Exceptional. I use this software every day and highly recommend it to anyone who has a business.

Pros

I use this software all day every day. I know it inside and out. It is the best software for keeping your books accurate and it is super user friendly. There are plenty of reports to access and you can have up to 5 users. Excellent value for the money. You can pay one annual fee or a monthly fee.

Cons

I would like for this software to keep advancing and adding more companies that it "talks" to. I absolutely love QB online!

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Ability to manage all of my accounting

Business problems solved: accounting, tax and financial understanding of business Benefits I've realized: the flexibility and ability to manage various different financial aspects of a business

Pros

This software has been extremely helpful in getting my dads business organized and up and running from a financial/tax standpoint.

Cons

There are some functions within the tool itself that makes it tricky to manage multiple users and easily the UI could be improved.

Review Source: Capterra

SILVIA from ROSALES FINANCIAL LLC

Industry:  Accounting / CPA

Number of employees:  2-10 employees

Ease-of-use

Functionality

December 2018

Great online service

Pros

Having clients out of state helps so much! They give me access to their books and I’m able to correct any mistake or just look at their process. We can access it anywhere!

Cons

So far we like everything about this product. Its online so certainly need an internet connection to access.

Review Source

Carla from Right Cut Media

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

December 2018

Best tool

Pros

Easy to use, very friendly, good support, well organized, easy to manage and learn without expert training

Cons

Not in love with the accounting system its kind of complicated, but i don't use that part very much.

Review Source: Capterra

Becky from Principle Skills Relationship Center

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

Helpful for most needs

Helps to get adequate financial picture of business and track expenses, helps to plan for future.

Pros

Ease of access, can log in using google account as well as regular login credentials. Easily integrates with payroll company Gusto, and payment processing Stripe. Great training videos and support through accounting firm as well.

Cons

Not entirely intuitive to find where errors or corrections are, and could do a better job at automatically identifying source of expense as synced from outside accounts.

Review Source: Capterra

Adrienne from CROSSVILLE VETERINARY HOSPITAL

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2018

I love Quickbooks Online!

As a manager of a busy veterinary hospital , I have found Quickbooks Online to be priceless.

Pros

The layout is extremely user friendly. I am a new user and have found it very simple to navigate.

Cons

I really have nothing bad to say about the online version.

Review Source: Capterra

Shauna from Century 21 HomeTown

Number of employees:  2-10 employees

Ease-of-use

Functionality

December 2018

Wide Range of Features

Pros

Product is intuitive and easy to use. It has a beautiful design and built-in help search.

Cons

Various bugs and crashes which the company doesn't always address in an appropriate manner.

Review Source: Capterra