I needed to step up from spreadsheets and start interacting and building relationships with our candidates. I also needed to have access to reports for my bosses other than a count box in a spreadsheet. This platform allowed me to customize the hiring stages, tag hiring campaigns, and track where each candidate is in the process. They share great articles on their Facebook page to help you connect with your audience.

Our team is connecting and keeping in touch, a more personal approach to onboarding to retention. We can then track where we're losing candidates, where we need to hone up our efforts, and to monitor the efficacy of our recruitment efforts. I've had prompt, excellent customer service.

I love that there is a $20/month option, but with that you lose the perks of not mass emailing, or bulk changes, you have to do that individually. I'd rather do that than pay the extra $$, though.

We were able to completely streamline our recruitment process.

I use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS. - Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts. - You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers. - Recruiterbox can sync with Google Calendar and create appointments for interviews. - You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc. - Many other features... frankly I think it has just about everything recruiting / HR team may want.

- Price is a bit on a high side. - No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example). - Too simple integration with Slack - basically just notifications, no actions. - Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".

There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.

How would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

I have been a user for 5 years, and a couple things stand out about Recruiterbox. The customer service is extremely responsive. And this software is easy to use for key functionality for almost any user.

This is not a fully automated as resume parsing, automatic rating. I would also love to see some text integration.

It's very organized and easy to use. We can manage all our positions very quick. The reports are also great indicators of our work.

The calendar feature could be better. We struggle a little as we do not use a compatible email provider for the calendar feature.

We posted our first job ad in 10 years online and the applications started pouring in. We quickly realized that trying to keep track of everything with email and a Google spreadsheet was not going to cut it. I spoke with Recruiterbox and within 3 days they had the software implemented for us and we were tracking everything that came in! I love their customized assessment forms (we already had one via Google sheets and sending it out via Recruiterbox is so much simpler). I also love that we can link our own job page on our website to Recruiterbox. It's a one-stop place for all applicants and for anybody on our operations team to see where we are in the hiring process with each one!

Recruiterbox makes tracking applicants for a position easy. Communications, resume, and answers to evaluation questions are all stored in one spot along with reviews from everybody who is in charge of hiring.

I'd like a bit more automation on when emails go out to candidates if you advance them to the next stage.

I have loved the ability to track job postings and associate candidates with those openings in one easy to use site. Our team can collaborate on postings and candidates and individualize process flows. The fact that we were able to integrate postings with our website was a major plus. Recruiterbox has become my sole resource for hiring and interviewing needs.

The interface seems to change every 6 months or so. It always takes me a little while to adjust.

Ease of use, better organization and control of sensible data

The ease of using it. It really helps to get things better organised, in a much more professional way. Since I have been using it I have noticed that RB worries a lot about keeping improving the system. I strongly recommend RB as a great tool of the recruitment process.

Some features still need to improve, but I know it's a matter of time to have those improvements put in place.

Using this software for helping us in the hiring. Well equipped software and extremely user friendly. No training required. Extremely happy with the support team. They never fail to amaze us and deliver on time. Looking forward to have many years of even healthier relationship. Keep rocking team!

Hiring for intern positions require us to sift through dozens of resumes. Bulk upload feature is a blessing as the tool can parse PDFs and populate profiles automatically. We love the integration capabilities and it was a breeze to add the job listings to our website. It is great that we do not have to request the website team to update the list of openings manually anymore. Receiving applications directly into the tool reduces the manual effort put into processing the applications. Configurable workflows are helpful. E-mail templates make communication with candidates super easy. Customer support is fantastic - majority of the time the resolution of an issue takes only a few hours.

Easy integration into your website Applications go directly into RecruiterBox Bulk upload of PDF resumes Managing hiring process using custom workflows E-mail templates are time-savers

Calendar integration in Google Apps is not working very well, but this is a minor annoyance only Sometimes the app has problem scanning the PDFs - s they are either not displayed properly inline or have some garbled text. The original resume can still be downloaded and viewed using a standalone PDF viewer application.

I was hired by Healthy Kids in March and one of my tasks was to research and select an ATS. After researching, I decided Recruiterbox would meet our needs and especially my needs as I was very used to working with Taleo for several years. [SENSITIVE CONTENT HIDDEN] trained me initially and did a fantastic job. At that time, due to Covid, I was only working a few hours one day per week so week to week was a "review" of what [SENSITIVE CONTENT HIDDEN] had trained me on prior. He was extremely patient and thorough and I appreciated all the time he spent with me, sometimes going over things a number of times as I would forget from week to week of not using the system. The Support Team has been OUTSTANDING. Anytime I've sent an email to the support mailbox, I receive a response within minutes (very impressive). I do want to point out extra kudos for [SENSITIVE CONTENT HIDDEN]. She is the best - just SPECTACULAR support. What a pleasure it has been working with her. [SENSITIVE CONTENT HIDDEN] has taken time out of her busy day for the last several weeks and had scheduled weekly zoom calls with me so she can answer all my questions in one shot. She is so precise when explaining how to perform a task on Recruiterbox. We shared our screens and she will always show me an example. No question is ever too easy or difficult for her to answer and show me how to do it. I have absolutely loved onboarding and working with [SENSITIVE CONTENT HIDDEN] , especially due to her great attitude, friendly personality and knowledge of the system. Recruiterbox was definitely the right choice

Ease of use Navigating the system Moving candidates through process Offer letter process Customer Service/support desk

There really are no negatives I can think of

Useful tool for managing recruitment efficiently. I had an issue with The application form and the Recruiter box team were really helpful in helping me resolve the issue.

At a quick glance you can see the stage of each of your candidates which is helpful when you have a large number of applicants and multiple positions running at the same time. You can manager interviews, cvs or any additional documents everything is all on the recruiter box which makes managing the recruitment process much more efficient and a lot less stressful.

I have not found any negatives with using the recruiter box. At first it took me time to get used to the system but now I would not manage without, it really helps with the organisation of recruitment.

In case you hadn't noticed, I LOVE this software. It means I recruit NOW rather than putting it off until I have time to come up with a process.

This software revolutionised our recruitment process - it was exactly what I was looking for. We recruit maybe twice a year and, previously, I would have to find an old spreadsheet, remind myself what I'd done in the past, copy it, decide it needed changing, yadayadayada... Recruiterbox does everything I need. It makes advertising the job simple (we commonly use LinkedIn and Indeed, both of which have yielded a good crop of candidates) and quick, and I can manage the candidates through the whole process with a minimum of input. I can see a glance where people are in the process and I can pinpoint the information I need at a stroke.

What's not to like? Sure, there are some small interface tweaks that might make things slightly better, but if anything had really bothered me, I would have contacted the developer to ask for it.

If you're interested in using this product, the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200). As a small organization, we lasted us a solid year before we decided to upgrade.

This software is really easy to use. The layout and user interface are quite excellent - everything is right where I expect it to be. I have used it with my HR team, and also with managers who don't do much hiring, and all of them have had no problems using it. It is a great organizational tool, it properly highlights applicants who might have applied for a job with us before, basing it off name, phone, and email address. No more ctrl+f and a giant spreadsheet.

Really the only downside is that there are only 2 types of users, administrators and basic users, both of which have the ability to work on files and contact applicants. I would like another level of user which would allow people to view files, but not interact with the workflow or email out to applicants. I have a specific user in mind who wants oversight, but doesn't always do software well.

A very convenient and user-friendly ATS! I've been using it more than a year and I see how the product grows and develops! It's like when you have just a thought that some feature would be great to have, but they have already implemented it! And I am very happy with the customer support - all questions are solved almost immediately! And the system is so adjustable - you can build separate hiring workflow for every opening if you need.

Very easy to use ATS! If you have a newcomer, there is no necessity to waste a lot of time in training as the system is so intuitive and user-friendly. You can see that system constantly grow and develops as the new features are introduced or some old features are being re-designed to become even more convenient to use.