From the moment we jumped on board to the present day, Skillsarena has provided amazing customer service. We can't thank them enough for helping shape our recruitment process, saving us time, and providing the software to enable us to find the right people for the job.

From start to finish the platform is easy to navigate, very user-friendly and has enabled us to assess our candidates in a quick efficient manner. With the tests automatically marking, our recruitment process time has been halved. We are quickly able to check which candidates meet the requirements for the job allowing us to shortlist the right people for the role.

No cons, it's easy to use, the test range is great.

Fantastic and responsive business with ever-helpful staff. They always want to go the extra mile to support our business and take time to explain features and benefits very carefully.

Secom use the system for an array for features and predominantly for Personality Profiling. It provides an excellent insight into the candidate makeup and one that you may not ordinarily see during the interview process. It allows us to position questions to tease out salient responses from candidates who may not have ordinarily wanted to cover potentially difficult/weaker areas. The colour wheel also allows us to ensure that team members will work well together and complement one another.

I really cannot think of any major negatives.

> easy to use > Easy to access information about candidates/results

> candidate experience could be improved, see a lot of applicant incorrectly take the test which costs us money when user error could be a result of system not being clear

SA are extremely easy to deal with. They go out of their way to make sure their solution is always adding value, by streaming processes and providing the insight you need to operate effectively.

Everything component of the SA solution adds value and is straightforward to use and deploy. A real value adding part of our toolkit.

There are so many options it can be tricky to stay focused on just using core value adding functionality.

Great experience, Vicky was very helpful in recommending options best suited for our needs.

Skillsarena is a great platform to assess our candidates efficiently and effectively. It is straightforward to use and has provided an additional tool in the selection process. There are a number of other assessments that look useful to add when we next review our assessments.

Nothing specific - it can be difficult to see the text boxes when adding users/candidates thus need to move it to another screen for visibility.

Its enabled us to have a good idea of their profile ahead of interview meaning we have more insights into th areas of competencies and team fit that we can explore more.

The wide variety of options meaning we can screen / test for skills across a multitude of departments and levels. In addition the personality profile adds a great dimension.

The remote feature isn't always seamless in that it can go into a candidate's junk mail. There is a good work around for this but it could be better.

Easy to use and well set out all very clear and information was laid out well

Not had any issues with the product it worked well

The platform has added an additional unbiased element to our hiring stage and helped us to make more informed decisions.

Firstly, the customer service is excellent and so responsive. The platform itself is pretty easy to use and there is a good range of pre-loaded tests to cater for most roles. The grading system is good and easy to use.

A few more specific tests for the legal industry and the UX could be a bit better. There isn't the opportunity as an Admin to view the test to determine if its relevant for the role you are assessing against, although this does get sent out very quickly if you email your Account Manager.

Excellent - would like to see them develop more products

Clean, crisp presentation, easily customisable. Pertinent questions. Great service.

Suggestions for supplementary questions to add would be good.

Easy to use Pre-employment tests are varied and what we required Great service from the team - always on hand when needed / something which does differentiate itself from the competition

Not a huge amount to dislike for our business needs, I would presume larger businesses may opt for this to be integrated as part of their HR / Recruitment system

Incredibly professional and helpful. Great service.

The ease of use and simplicity to navigate means I would highly recommend.

No issues. Great software. Nothing negative to say.

Customer service was incredible - so fast and very attentive and helpful

Some of the tests didn't seem to be hugely reflective of the skills we were trying to test

Great. [SENSITIVE CONTENT] is passionate about what he does and convinced me of the merits of his produce within a very short space of time

I have used and recommended Skills Arena since I first met [SENSITIVE CONTENT] some 7 or 8 years ago. Whilst I am not a complete IT dinosaur , it was good to know [SENSITIVE CONTENT] support team were on hand to manage my shortcomings.

No down side, it does what it does, and very well.

Great implementation and customer support when required.

Easy to use, intuitive, saves me a lot of time

All good so far, minor teething issues which were dealt with quickly by the support team.