SR has considerably improved the recruitment function in our company, group wide.

The simple layout and functionality, the integrations with other softwares

Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries

all recruitment processes kept in one place

I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow. they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates

it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those. I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

It appears easy to use on the surface, and in comparison to other ATS', it isn't so bad in that regard. Customer support is rather quick to answer.

Sponsored jobs on Indeed are no longer supported by SmartRecruiters. This is a pretty big deal. This means resumes for thos job ads do not land in the ATS, statistics are therefore skewed, all of which defeats the purpose of having an ATS. No one at SmartRecruiters bothered informing their customers. No one at SmartRecruiters or Indeed wants to fix this issue. You can only save one job ad as a template, so if you post the same job in multiple languages, this process isn't automated and so is a bit lengthy. Customer support is also only done via e-mail. Watch out for the fine print in their pricing structure. It isn't as was discussed during our negotiation.

When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.

I really don't have many cons system. I really enjoyed using this software.

SmartRecruiters worked exceptionally well for our company and our needs. As a newly created HR department, SmartRecruiters was able to help us become more efficient in hiring and tracking our applicants--while remaining user-friendly and effective.

I am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.

Not very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates

The software is convenient and allowing the recruitment process to be faster with better candidates.

The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.

There isnt anything I do not like about this software.

User friendly tool, it's manageable with basic training which has helped us with our teams and clients.

Process flow is not too sophisticated and might be a bit behind some business needs.

As a recruiter it's made my life a bit easier with submissions, but other than that it didn't do much for me. However as an external user of it, that's not all that surprising.

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.

My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.

As a new manager, I find SmartRecruiters an easy system to use to research and contact applicants. I like that applicants can post multiple resources to their profile and I can easily access them (there's no need for me to save their resume on my computer). It's also fantastic that I can send them messages through the platform and keep a record of their responses that I can access on the site itself.

As of right now, there's not a hiring need that I have that SmartRecruiters has been able to fill. Perhaps if there were video or chat recording software that could help me code responses... then that could be amazing!

Comprehensive ATS that has very effective job posting capabilities!

Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle

Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.

Overall, a good investment if you’re looking for an ATS that is easy to use and deploy.

The software was easy to use. Initially when I was looking for an ATS system I saw a number of options but after careful research SmartRecruiters stood out. It did not disappoint.

When scheduling the interview it would be nice to be able to integrate a video conferencing software instead of just pasting the meeting invite link.

We ended up moving to another vendor, which I am much more impressed with. Smartrecruiters is good for a basic job posting system, but beyond that, it is clearly lacking.

I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.

Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

- Everything is all centralized in one spot - When you create a job posting, it sends it to a ton of sites for free without having to double post - Email communication with applicants is all in one spot

- Some of the paid features a bit clunky - Some of the settings are difficult to navigate for new users

I have yet to reap any benefits from purchasing this system. I highly don't recommend it.

The purpose of purchasing the software was to help with our recruiting and organizing needs. The software did not help at all.

The product was oversold to us. We purchased the software to have a system for our internal recruiters. Once you pay the $5,000+, it seems as though you have to keep paying to get your job posts seen by candidates. I have yet to get one candidate through their system. Also, the customer representatives that helped us when we were purchasing the software are all of a sudden nowhere to be found once you pay them. They were constantly emailing us multiple times a day before the check was sent out. I email them now and I get no response. This was supposed to be a system to help eliminate some of the job boards we've been using, and all it did was make us need those external job boards even more.

Easy to use for both our recruiters and candidates. Mobile applications was easier for users to adapt.

Reporting is still lacking, need to be able to report more with the system and less through the API's

The applicant tracking system! It's so efficient and user friendly. Candidates can be sorted by the stage they're in (lead, interview, hire, etc.) and you can make notes about each candidate (private or public). I also love that you can invite other people you work with to your team to review candidates. They can rate them and provide feedback. The program posts to multiple job sites and allows you to pay for additional advertising if you wish to do so.

I've used this to share several job openings and the only con is that the program doesn't show a position once it's been closed. I didn't know that the first time I closed out a job and had to rewrite the description when I needed to re-post it.

It is easy to use, and provides all the basic functionality I would expect. The candidate experience also seems to be high quality.

The messaging function needs a lot of work. I would like the ability to set out of the office responses, reply directly in the tool instead of via email, and a few other things.