SmartRecruiters
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Most Helpful Reviews for SmartRecruiters
1 - 5 of 133 Reviews
April
201 - 500 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed May 2022
Smart Recruiters
Stephanie
Verified reviewer
Publishing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
This ATS has streamlined our recruiting process and allowed us to manage everything in one place
More efficient process and less time spent having to account for data and manage a spreadsheet of candidates.
PROSIt's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.
CONSWhen I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.
Rachel
Hospital & Health Care, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Highly Recommend SmartRecruiters!
Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!
PROSThe best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.
CONSSometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.
Reasons for switching to SmartRecruiters
Our organization was essentially acquired and we had to adopt to the other organization's recruiting software.
Vincent
Wholesale, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2020
Little to no support
It appears easy to use on the surface, and in comparison to other ATS', it isn't so bad in that regard. Customer support is rather quick to answer.
CONSSponsored jobs on Indeed are no longer supported by SmartRecruiters. This is a pretty big deal. This means resumes for thos job ads do not land in the ATS, statistics are therefore skewed, all of which defeats the purpose of having an ATS. No one at SmartRecruiters bothered informing their customers. No one at SmartRecruiters or Indeed wants to fix this issue. You can only save one job ad as a template, so if you post the same job in multiple languages, this process isn't automated and so is a bit lengthy. Customer support is also only done via e-mail. Watch out for the fine print in their pricing structure. It isn't as was discussed during our negotiation.
Reason for choosing SmartRecruiters
It is bilingual, and their price was hard to beat.
Reasons for switching to SmartRecruiters
At the time, iCIMS was advertized as a bilingual platform. Turns out it wasn't.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Excellence, always upgrades, meets my needs
SmartRecruiters worked exceptionally well for our company and our needs. As a newly created HR department, SmartRecruiters was able to help us become more efficient in hiring and tracking our applicants--while remaining user-friendly and effective.
PROSI am able to work as the only recruiter for our 160 EE company. Without it, we would not have been able to provide the high level of satisfaction to our candidates and new hires.
CONSNot very Canadian friendly for extras such as paid postings, assessment tools, screening. Would like better onboarding. Can be a bit frustrating for candidates
