SmartRecruiters software


93 reviews(4.0/5)
93 reviews(4.0/5)

SmartRecruiters is a web-based hiring platform designed with the end user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all platforms, including Macs, PCs, iPhone and Android. Applicant tracking and applicant sourcing applications make this a platform for all hiring needs.

With a user-friendly interface, users can navigate to post a job, apply for a position, review a candidate or remove an applicant from consideration in few clicks. The solution also offers managers and recruiters a mobile hiring app, with mobile-optimized job postings and career pages.

SmartRecruiter’s social features facilitate collaborative hiring so that users can evaluate, discuss and hire candidates as a team. The solution also features a mobile-ready hiring feed that provides visibility into each stage of the recruiting and hiring process.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

93 Reviews of SmartRecruiters

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  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Good basic structure, lacking in terms of capability

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We ended up moving to another vendor, which I am much more impressed with. Smartrecruiters is good for a basic job posting system, but beyond that, it is clearly lacking.

    Pros

    I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.

    Cons

    Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Corrina from Tipico Ltd.

    Number of employees: 501-1,000 employees

    September 2018

    Been using it for over 2 years now, simple to use and does the job brilliantly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SR has considerably improved the recruitment function in our company, group wide.

    Pros

    The simple layout and functionality, the integrations with other softwares

    Cons

    Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    smartrecruiters

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Good product, but quite pricey. Customer service was not the best when I had questions and I couldn't cancel jobs after the platform costed money. I was not notified about it costing until I tried to login one day and still had people calling me a year later about jobs floating around that I had posted on SR.

    Pros

    This used to be a free product and then one day it went sky high on price. I used it quite heavily but found it difficult to get jobs to free job boards.

    Cons

    didn't post jobs to free job boards, or wasn't the most efficient in doing so

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eric from Consulting

    Number of employees: 1 employee

    August 2018

    user review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    not sure of price but a decent ats

    Pros

    decent search capabilities, pretty easy to upload resumes. good information flow.

    Cons

    not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hussain from Avanceon limited

    Specialty: Engineering

    Number of employees: 51-200 employees

    August 2018

    It’s promising product but raising subscription fee abnormally

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Should introduce economical packages for SMEs

    Pros

    Reliable and ease of use stands at the top. Job boards are very effective and we get quality resume.

    Cons

    It’s started as free app with all the features. The promise of SR was it will remain free. Though it’s still free but full functionality admin controls are now restricted to pod users

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Brittani from Creative Artist International LLC

    Number of employees: 2-10 employees

    August 2018

    Perfect Recruiting Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great program for recruiting the perfect candidate for your company. Easy to use and free.

    Cons

    Did not have any problems or any cons about this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shelley from Columbus State Community College

    Number of employees: 501-1,000 employees

    August 2018

    Needs some critical features added

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Just started using it along with some other recruiting software we've been trying out so I'm still on the fence but certainly hope some upgrades can help satisfy the issues with the recruiting stream.

    Pros

    We recently starting using several recruiting applications to help in difficult to hire positions. Smartrecruiters makes it easy to share candidate and job information with departmental employees and it's easy to store and update data within the system

    Cons

    We need to be able to customize a recruiting stream. Now everyone added to the hiring team can see everything about each candidate, even confidential information. This is a little tricky. We should be able to allow and disallow what people can see at each step throughout the process

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    User End

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).

    Cons

    I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sarah from Boland

    July 2018

    Used this for our company applicant site and to post our career opportunities

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

    Cons

    It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    ATS that allows you to keep on track with your hiring at ease

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    all recruitment processes kept in one place

    Pros

    I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow.
    they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates

    Cons

    it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those.
    I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • rachel from servexo

    Specialty: Other Services

    Number of employees: 11-50 employees

    June 2018

    Really simple to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, no matter what ATS system I am using, I will still use this as well.

    Pros

    This system is super simple, easy to navigate and your best bet for FREE! Provides great candidate flow.

    Cons

    Doesn't have an HR side to it. Need ATS system to integrate with our HR side. Doesn't provide document signage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Patrice from Nzuri Gold

    May 2018

    I love using SmartRecruiters

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the interface and how easy it is to use this software. SmartRecruiters makes it super easy to post position vacancies, filter through applicants and get going throughout the entire process from recruitment to hiring.

    Cons

    I haven't run into any issues with the software, I think there is a lot of value for what they offer even if you're on the free plan and even more if you're on a paid plan which makes perfect sense.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Patrick from CareLuLu

    April 2018

    Good job posting platform. The applicant management features aren't great but it's a free tool!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Many features are free (including the job posting)! You'll have to pay to promote your post, but they'll post it on the site (and other job platforms like Indeed) for free.

    Cons

    The applicant management isn't very user-friendly. Also, other jobs (from other companies) are promoted on you job post (that's understandable though, since it's a free tool; I assume it's not the case when you have a paid subscription).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • randy from eurest

    April 2018

    Consistent updates from job finding

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SmartRecruiter is an excellent software to find jobs for those looking for one, with follow ups and tips from the website.

    Cons

    Free version has a lot of features, but, naturally, does not have many important features that the paid version does.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephanie from Tax Analysts

    Number of employees: 51-200 employees

    April 2018

    This ATS has streamlined our recruiting process and allowed us to manage everything in one place

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More efficient process and less time spent having to account for data and manage a spreadsheet of candidates.

    Pros

    It's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.

    Cons

    When I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.

    Review Source: Capterra
  • Karien from Clear Leaf Consulting

    April 2018

    By far the most user friendly Applicant Tracking Systems I have used before!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use, it makes the recruitment process so easy and you do not have to spend time on unnecessary admin.

    Cons

    We have had problems where mails were not received by candidates, if this was sent from the system directly, but the support team fixed these errors.

    Review Source: Capterra
  • Alan from University of Colorado

    Number of employees: 201-500 employees

    April 2018

    I have been utilizing Smart Recruiters to track and facilitate the hiring process for our department

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Creates the ability to collaboratively facilitate the hiring process in real time as well as being a repository for our hiring data, freeing up cloud space on our servers for other items such as payroll, etc ....

    Pros

    Love its ease of use, flexibility and connectivity to other apps we utilize to track the hiring and on- boarding process

    Cons

    I have found no issues thus far with our utilization of the Smart Recruiters platform other than I wish all the applications we used were as simple and functional as it is!

    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    March 2018

    SmartRecruiters is innovative, mobile friendly, social media integrated game changer!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The number of applicants received has doubled over the previous year (prior to switching to SmartRecruiters). The candidate experience has vastly improved due to social integration and mobile friendly use.

    Pros

    I like the ease of use for candidates and users alike. Social media integration, hiring team collaboration, and customizable applications enhance the candidate experience. SmartRecruiters Hiring App is perfect for on the go candidate review, messaging, and calling. Job postings are easy and automatically push out to multiple job boards.

    Cons

    The marketplace is great for integrated add-ons including assessments, reference checks, and background checks. However there are additional costs for the add-ons.

    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    SmartRecruiters develops a large quantity of candidates

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great value for the price! It is quick and easy to create and publish job postings. Applications start to arrive in 24 to 48 hours. I can choose to contact applicants through the SmartRecuriter platform or directly by telephone or email.

    Cons

    About 20-40% of applicants are not qualified (depending on the job), but this is a better return than the CareerLink site.

    Review Source: Capterra
  • Michael from UserTesting

    Number of employees: 201-500 employees

    March 2018

    Awesome, Simple, and Useful Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very easy to use to track applicants and candidates. You can have your team review the candidates' resumes prior to interviews, and then leave reviews of candidates after interviews.

    Cons

    It's difficult to say what I like least about the software. Perhaps it could load a little bit faster? When switching between pages and tabs, it takes a little bit to load, so load times could improve.

    Review Source: Capterra
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