SmartRecruiters is a web-based hiring platform designed with the end user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all platforms, including Macs, PCs, iPhone and Android. Applicant tracking and applicant sourcing applications make this a platform for all hiring needs.

With a user-friendly interface, users can navigate to post a job, apply for a position, review a candidate or remove an applicant from consideration in few clicks. The solution also offers managers and recruiters a mobile hiring app, with mobile-optimized job postings and career pages.

SmartRecruiter’s social features facilitate collaborative hiring so that users can evaluate, discuss and hire candidates as a team. The solution also features a mobile-ready hiring feed that provides visibility into each stage of the recruiting and hiring process.

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Home

Home

Product designer

Product designer

Profile

Profile

Post job

Post job

Sourcing analytics

Sourcing analytics

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



97 Reviews of SmartRecruiters

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 97 reviews

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Fraser from Ideagen PLC

Industry:  Software / Technology

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

A solid recruitment tool

Pros

- very user friendly
- can integrate with many social media platforms
- keeps everything well managed and in one place

Cons

- no longer a free product
- I have had formatting issues in the past when exporting information into a spreadsheet

Review Source

Blake from Pluralsight

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

SmartRecruiters is Street Smart but not Book Smart

I've worked with better ATSs and I've worked with much worse ATSs. All in all SmartRecruiters is very middle of the road. There is nothing I particularly love or hate about it.

Pros

Easy to disposition candidates and enjoy the delayed disposition feature.

Cons

The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.

Review Source: Capterra

Vaishnavi from National Bank of Kenya

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Simple and Easy to use for both Hiring managers and Applicants.

It has benefited the department of recruiters in that it has automated the process making it simple and easy to use.Talent acquisition has been excellent as the software assists in hiring the best applicants.

Pros

It supports mobile devices and lets one use the software from anywhere when out of the office therefore providing convenience to all its users.

Cons

Some features are missing and needs to be improved.One of them being the reporting feature ,it can be difficult to run reports on a weekly basis on the team did.

Review Source: Capterra

Scott from Predictable Hire

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Perspective from an agency

As a recruiter it's made my life a bit easier with submissions, but other than that it didn't do much for me. However as an external user of it, that's not all that surprising.

Pros

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.

Cons

My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Good basic structure, lacking in terms of capability

We ended up moving to another vendor, which I am much more impressed with. Smartrecruiters is good for a basic job posting system, but beyond that, it is clearly lacking.

Pros

I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.

Cons

Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.

Review Source: Capterra

Corrina from Tipico Ltd.

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Been using it for over 2 years now, simple to use and does the job brilliantly

SR has considerably improved the recruitment function in our company, group wide.

Pros

The simple layout and functionality, the integrations with other softwares

Cons

Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

September 2018

smartrecruiters

Good product, but quite pricey. Customer service was not the best when I had questions and I couldn't cancel jobs after the platform costed money. I was not notified about it costing until I tried to login one day and still had people calling me a year later about jobs floating around that I had posted on SR.

Pros

This used to be a free product and then one day it went sky high on price. I used it quite heavily but found it difficult to get jobs to free job boards.

Cons

didn't post jobs to free job boards, or wasn't the most efficient in doing so

Review Source: Capterra

Eric from Consulting

Number of employees:  1 employee

Ease-of-use

Functionality

August 2018

user review

not sure of price but a decent ats

Pros

decent search capabilities, pretty easy to upload resumes. good information flow.

Cons

not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email

Review Source: Capterra

Hussain from Avanceon limited

Industry:  Engineering

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

It’s promising product but raising subscription fee abnormally

Should introduce economical packages for SMEs

Pros

Reliable and ease of use stands at the top. Job boards are very effective and we get quality resume.

Cons

It’s started as free app with all the features. The promise of SR was it will remain free. Though it’s still free but full functionality admin controls are now restricted to pod users

Review Source

Brittani from Creative Artist International LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Perfect Recruiting Software

Pros

Great program for recruiting the perfect candidate for your company. Easy to use and free.

Cons

Did not have any problems or any cons about this software.

Review Source: Capterra

Shelley from Columbus State Community College

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Needs some critical features added

Just started using it along with some other recruiting software we've been trying out so I'm still on the fence but certainly hope some upgrades can help satisfy the issues with the recruiting stream.

Pros

We recently starting using several recruiting applications to help in difficult to hire positions. Smartrecruiters makes it easy to share candidate and job information with departmental employees and it's easy to store and update data within the system

Cons

We need to be able to customize a recruiting stream. Now everyone added to the hiring team can see everything about each candidate, even confidential information. This is a little tricky. We should be able to allow and disallow what people can see at each step throughout the process

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

User End

Pros

I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).

Cons

I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.

Review Source: Capterra

Sarah from Boland

Ease-of-use

Value for money

Functionality

July 2018

Used this for our company applicant site and to post our career opportunities

Pros

It was originally a free site which we used to post career opportunities and application site. The system was easy to navigate and to search for candidates.

Cons

It didn't offer a variety of features at the time we needed and we changed sites because we needed a system to integrate with our onboarding and payroll program

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

ATS that allows you to keep on track with your hiring at ease

all recruitment processes kept in one place

Pros

I can manage all of my hiring projects in one place, different levels of collaboration, integration with a huge variaties of job boards, easily customisable. you can create all types of templates for different flows from rejection emails, to offer emails. integrates with other systems like video interviews or assessments which creates a smooth and easy flow.
they are now introducing a new feature - an AI assistant and that should be a massive addition to the functionality - the system will now be able match your JD with the most suitable candidates

Cons

it might feel a bit overwhelming with a lot of features that you don't necessarily use. there's lots of functionality which is great for bigger companies but which I personally don't use and they sometimes slow me down, though I totally understand the necessity of those.
I'm lacking notifications to respond to the candidates if I haven't been in touch with them for a while

Review Source: Capterra

rachel from servexo

Industry:  Other Services

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Really simple to use

Overall, no matter what ATS system I am using, I will still use this as well.

Pros

This system is super simple, easy to navigate and your best bet for FREE! Provides great candidate flow.

Cons

Doesn't have an HR side to it. Need ATS system to integrate with our HR side. Doesn't provide document signage.

Review Source

Patrice from Nzuri Gold

Ease-of-use

Value for money

Customer support

Functionality

May 2018

I love using SmartRecruiters

Pros

I love the interface and how easy it is to use this software. SmartRecruiters makes it super easy to post position vacancies, filter through applicants and get going throughout the entire process from recruitment to hiring.

Cons

I haven't run into any issues with the software, I think there is a lot of value for what they offer even if you're on the free plan and even more if you're on a paid plan which makes perfect sense.

Review Source: Capterra

Patrick from CareLuLu

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Good job posting platform. The applicant management features aren't great but it's a free tool!

Pros

Many features are free (including the job posting)! You'll have to pay to promote your post, but they'll post it on the site (and other job platforms like Indeed) for free.

Cons

The applicant management isn't very user-friendly. Also, other jobs (from other companies) are promoted on you job post (that's understandable though, since it's a free tool; I assume it's not the case when you have a paid subscription).

Review Source: Capterra

randy from eurest

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Consistent updates from job finding

Pros

SmartRecruiter is an excellent software to find jobs for those looking for one, with follow ups and tips from the website.

Cons

Free version has a lot of features, but, naturally, does not have many important features that the paid version does.

Review Source: Capterra

Stephanie from Tax Analysts

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

This ATS has streamlined our recruiting process and allowed us to manage everything in one place

More efficient process and less time spent having to account for data and manage a spreadsheet of candidates.

Pros

It's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.

Cons

When I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.

Review Source: Capterra

Karien from Clear Leaf Consulting

Ease-of-use

Value for money

Customer support

Functionality

April 2018

By far the most user friendly Applicant Tracking Systems I have used before!!

Pros

It is easy to use, it makes the recruitment process so easy and you do not have to spend time on unnecessary admin.

Cons

We have had problems where mails were not received by candidates, if this was sent from the system directly, but the support team fixed these errors.

Review Source: Capterra

Displaying 1 - 20 of 97 reviews