SmartRecruiters
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Most Helpful Reviews for SmartRecruiters
1 - 5 of 136 Reviews
April
201 - 500 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed May 2022
Smart Recruiters
Stephanie
Verified reviewer
Publishing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
This ATS has streamlined our recruiting process and allowed us to manage everything in one place
More efficient process and less time spent having to account for data and manage a spreadsheet of candidates.
PROSIt's very user-friendly and has a social media look and feel to it so most people can relate to the functionality.
CONSWhen I export certain reports into excel, they don't always come out clean and I have to do a lot of deleted and un-merging of cells, but once I get that done, the data is very useful.
Rachel
Hospital & Health Care, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Highly Recommend SmartRecruiters!
Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!
PROSThe best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.
CONSSometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.
Reasons for switching to SmartRecruiters
Our organization was essentially acquired and we had to adopt to the other organization's recruiting software.
Madlin
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
Handling approx. 30 job pipelines simultaneously is fairly simple with SmartRecruiters.
Moving the organization around the recruitment process in one tool, communicating with the hiring team on a candidate's profile and setting it as private notes has been of great value. Also the cost per hire becomes more and more attractive even though many websites we publish job ads are not yet integrated. The analytic section however, is very helpful indeed and most of the times shows accurate data.
PROSInviting a whole hiring team, scheduling interviews in the tool, comparing candidates based on a score card.
CONSMissing an option to upload files to a job pipeline, missing search filters in the PEOPLE tab which seem so obvious but aren't there. These two things make the handling of 100+ candidate difficult.
Vendor Response
Dear Madlin, Thank you for taking the time to review us and for your candid feedback. Regarding your inquiry about search filters, there are many possible search filters in the people tab, and you can even combine them. You can filter candidates by location, proximity to the location, title, status, candidate groups (active, past, leads, referrals, internal), the type of candidate (employee, recently viewed, deferred, pending rejection message) the source, tags, `applied to¿, the application field, the recruiter, the created date, rating, company, school/university, rejection reason, withdrawal reason. If you feel like the current filters do not satisfy your needs, do tell us as we take your feedback very seriously. As far as adding files to a job pipeline is concerned, file uploads can only be made to a candidate profile. I hope this helps!
Replied July 2018
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2018
Great value!
When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.
CONSI really don't have many cons system. I really enjoyed using this software.
