SmartRecruiters is a web-based hiring platform designed with the end user in mind. The solution is suitable for companies with more than 50 employees in almost any vertical, and since it runs in a browser, it works well on all platforms, including Macs, PCs, iPhone and Android. Applicant tracking and applicant sourcing applications make this a platform for all hiring needs.

With a user-friendly interface, users can navigate to post a job, apply for a position, review a candidate or remove an applicant from consideration in few clicks. The solution also offers managers and recruiters a mobile hiring app, with mobile-optimized job postings and career pages.

SmartRecruiter’s social features facilitate collaborative hiring so that users can evaluate, discuss and hire candidates as a team. The solution also features a mobile-ready hiring feed that provides visibility into each stage of the recruiting and hiring process.



105 Reviews of SmartRecruiters

Overall rating

4.25 / 5 stars

Filters:

Showing 1 - 20 of 105 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2019

Smart Recruiters

Pros

Smart Recruiters is very easy to navigate and I like the "tracking bar" so I can see what step a candidate is in in the interview process/

Cons

Smart Recruiters seems to have bugs quite frequently.

January 2019

Pardeep from IDC Technologies

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Smartrecruiter Review

Very Good

Pros

Very easy to use and it can maintain our data easy.
Searching resume by Boolean search etc very compatible.

Cons

I never face any issue with smart recruiter.
A little issue can be that It is not that much famous like others ATS.

December 2018

Irum from ISN Corp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Recruiting Smart

The software is convenient and allowing the recruitment process to be faster with better candidates.

Pros

The candidate tracking system is the best part of this software as it even shows the top candidates and allows you to advertise and see the activity.

Cons

There isnt anything I do not like about this software.

December 2018

Brian from EOS USA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Functionality

4 of 5

December 2018

SmartRecruiters

Pros

This software is easy to use with decent available options

Cons

The upgrade cost is a little high for the product.

November 2018

Ashutosh from Intelliswift PVT LTD

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

User Friendly and good functionality.. The UI is very user friendly and the operations are very easy.

This is just easy to use and learn.

Pros

Smartrecruiters has very nice template for creating a job and sending emails to the candidate. This ATS is very easy to use.

Cons

Can not delete the candidate from the job, if we do it send them a rejection email. Job posting- it doesn't show the location of the job location. need to be update this ATS for these points.

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Great value!

Pros

When I discovered SmartRecruiters I worked for a smaller mom and pop business. We didn't have a prior application tracking system. This product significantly improved our processes. It allowed us to post positions easily and manage our applications and share applications to other users. It was easy to set up and to post once and distribute these postings to the job aggregators we chose. The support team was very friendly and trained us. As we expanded our business this software kept up. I highly recommend trying it. We were able to improve our KPI with time to fill.

Cons

I really don't have many cons system. I really enjoyed using this software.

November 2018

Cameron from Pluralsight

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

SmartRecruiters

Pros

It is very well organized and that is always really helpful.

Cons

It seems to have a bug or something come up farily often.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Hands down the best ATS platform out there

I would advise this software to anyone out there in need to find talent.

Pros

The best thing is that SmartRecruiters understands that small businesses and startups cannot afford to pay (a lot) yet that they need the best tools to find the greatest talent.

Cons

The price if you need to upgrade is hefty!

October 2018

Fraser from Ideagen PLC

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

A solid recruitment tool

Pros

- very user friendly
- can integrate with many social media platforms
- keeps everything well managed and in one place

Cons

- no longer a free product
- I have had formatting issues in the past when exporting information into a spreadsheet

October 2018

Blake from Pluralsight

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

SmartRecruiters is Street Smart but not Book Smart

I've worked with better ATSs and I've worked with much worse ATSs. All in all SmartRecruiters is very middle of the road. There is nothing I particularly love or hate about it.

Pros

Easy to disposition candidates and enjoy the delayed disposition feature.

Cons

The mobile app is pretty much worthless. They're woring on it now but it is essentially little more than a baby version with little funtionality at the time being.

October 2018

Vaishnavi from National Bank of Kenya

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Simple and Easy to use for both Hiring managers and Applicants.

It has benefited the department of recruiters in that it has automated the process making it simple and easy to use.Talent acquisition has been excellent as the software assists in hiring the best applicants.

Pros

It supports mobile devices and lets one use the software from anywhere when out of the office therefore providing convenience to all its users.

Cons

Some features are missing and needs to be improved.One of them being the reporting feature ,it can be difficult to run reports on a weekly basis on the team did.

October 2018

Scott from Predictable Hire

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

October 2018

Perspective from an agency

As a recruiter it's made my life a bit easier with submissions, but other than that it didn't do much for me. However as an external user of it, that's not all that surprising.

Pros

I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.

Cons

My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

September 2018

Good basic structure, lacking in terms of capability

We ended up moving to another vendor, which I am much more impressed with. Smartrecruiters is good for a basic job posting system, but beyond that, it is clearly lacking.

Pros

I liked that we could use smartrecuiters to post positions across multiple job boards for one set fee. I also appreciated some of the functionalities like email templates, ratings etc.

Cons

Inability to schedule interviews with candidates and internal hiring members, inability to get notifications when a candidate has emailed us, inability to do so many basic functions. The user interface is also far too complex for such a dialed down system.

September 2018

Corrina from Tipico Ltd.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Been using it for over 2 years now, simple to use and does the job brilliantly

SR has considerably improved the recruitment function in our company, group wide.

Pros

The simple layout and functionality, the integrations with other softwares

Cons

Sometimes improvements take a while to be implemented, and CS can at times not fully understand queries

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Functionality

3 of 5

September 2018

smartrecruiters

Good product, but quite pricey. Customer service was not the best when I had questions and I couldn't cancel jobs after the platform costed money. I was not notified about it costing until I tried to login one day and still had people calling me a year later about jobs floating around that I had posted on SR.

Pros

This used to be a free product and then one day it went sky high on price. I used it quite heavily but found it difficult to get jobs to free job boards.

Cons

didn't post jobs to free job boards, or wasn't the most efficient in doing so

August 2018

Eric from Consulting

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

user review

not sure of price but a decent ats

Pros

decent search capabilities, pretty easy to upload resumes. good information flow.

Cons

not a big fan that when you reply to candidates through its email a weird id shows up vs the user's email

August 2018

Hussain from Avanceon limited

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

It’s promising product but raising subscription fee abnormally

Should introduce economical packages for SMEs

Pros

Reliable and ease of use stands at the top. Job boards are very effective and we get quality resume.

Cons

It’s started as free app with all the features. The promise of SR was it will remain free. Though it’s still free but full functionality admin controls are now restricted to pod users

August 2018

Brittani from Creative Artist International LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Perfect Recruiting Software

Pros

Great program for recruiting the perfect candidate for your company. Easy to use and free.

Cons

Did not have any problems or any cons about this software.

August 2018

Shelley from Columbus State Community College

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Needs some critical features added

Just started using it along with some other recruiting software we've been trying out so I'm still on the fence but certainly hope some upgrades can help satisfy the issues with the recruiting stream.

Pros

We recently starting using several recruiting applications to help in difficult to hire positions. Smartrecruiters makes it easy to share candidate and job information with departmental employees and it's easy to store and update data within the system

Cons

We need to be able to customize a recruiting stream. Now everyone added to the hiring team can see everything about each candidate, even confidential information. This is a little tricky. We should be able to allow and disallow what people can see at each step throughout the process

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

User End

Pros

I used this in my previous role, not currently using. This was used at a school district. It was better than tracking applicants yourself. Appreciated the 'tag' feature (similar to facebook).

Cons

I didn't like that I could see applicants at other schools - this was sometimes confusing. I think a functionality update could fix this.