All Snap Schedule Reviews
1-14 of 14 Reviews
Sort by
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Excellent scheduling tool that improves productivity
The ability for other employees to maintain their own schedule is excellent!
PROSThere are many excellent features such as emailing, reporting, customization, and employees being able to manage their own schedule under supervision by requesting days off and/or trading shifts. The attendance tracking has improved tremendously.
CONSSo far we have not had any issues or complaints with Snap Schedule 365 and will continue to use the software.
Jason
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A Breeze To Work With
A great company to work with from top to bottom. Worked with us to design an affordable tool that worked for our needs, while maintaining great customer support throughout the time we used the product.
PROSWhat I liked most about the software was the customer support followed closely by ease of use by administrators and employees alike.
CONSThe lack of flexibility for the employee to select their shift location when they attempt to punch in from a dropdown list instead of it being predetermined by the scheduler.
Reason for choosing Snap Schedule
The YouTube videos that were out there at the time helped us zero in on this product. Once we started talking with the software developers and saw how willing they were to adjust their base product for our company's needs, we were sold.
Jim
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2016
Waiting for Updated Version
We are still waiting for the update we were promised would be in one month and has now been two years. It was a little clunky and they said they were updating, and we would get the free update.
PROSWorks for our application
CONSOld Interface-Needs updating
Michael
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2019
Software for scheduling, food & beverage companies
Snap schedule had numerous things that I liked about the program, (examples being: ease of use, being able to send to a group of staff instead of he entire staff in the program, being able to drag and drop the job position and location to employees without a lag time
PROSI liked being able to select whom I was sending the schedule out to instead of having to send to everyone in the program
CONSNot able to send the schedule out to more than 20 employees at a time
Reason for choosing Snap Schedule
Was in use before I worked for the company
Lenny
Security and Investigations, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2016
Very good for the most part
This is a very good software program, but there is a feature that would make life much easier. I have suggested it a few times, but nothing changes.
PROSVery easy to use
CONSThe only two categories of an employee are active or inactive. I have several on-call employees. There should be active, inactive and terminated categories. This way I don't have to go through terminated employees looking for someone who is on call.
Stephan
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Good program
Really like the program, it has many functions and operates smoothly. Some functions(mainly the reports) could do with more options. I use daily shift assignments a lot and would love to pick which columns to use (add employee code, remove notes). I would also really appreciate a log/history on the shifts. After changing a shift I can no longer see what it used to be.
PROSGood user interface Option to email the schedules to employees Many functions
CONSNo history log on the shifts Can't get the reports the way I want them
michael
Research, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2017
satisfied customer
does what it says on the tin! we use Snap Schedule mainly to document tasks undertaken throughout the day. This is invaluable in planning for the next year & for OH&S issues.
PROSease of use once set up
CONSdoes not fit 100% with our rostering requirements
Jeffrey
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
Impressive
The system works well for our little organization with assistance from the support department very courteous and second to none!
PROSEase of use
CONSReally have none
Arun
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed December 2016
If you could give the periodic upgrades free, would have been great.
Good to schedule. But customising report is still not available. Hence I am not using this software for reporting purpose. Also an auto email - scheduled - would have been great, but not available.
PROSScheduling is easy
CONSNo report customisation feature No scheduled emails
Jenn
Veterinary, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Snap schedule makes employee management simple
Very easy to use and makes shift scheduling a breeze, no more complications and over or under staffed days
CONSHonestly nothing this program is amazing and keeps our workplace running efficiently
Rama
Packaging and Containers, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2016
Simple & Easy to Use
Snap schedule is one of the tools that we have invested in which helped reduce the amount of time that we spend on schedules. Very simple, efficient and easy to use. Great tool to have and definitely recommend.
PROSEasy to schedule as per the requirement.
CONSNo concurrent usage is available.
Kristia
Food & Beverages, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great product
Quick easy set up and faster implementation into the company
PROSThis product was very easy to use. It is very customers friendly and is used by multiple people within our environment
CONSThe price on this software was a little high. Also a little confusing to explain to others that use it.
Jean
Security and Investigations, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
SNAP - Bank of Canada
I had no problem with the software except with network error, which was identified by your technician on the help desk. I moved the database onto the "C" drive, make all the changes (especially with de shifts and then, move the database back on the network. Great tool. JF
PROSEasiness of building a schedule
CONSSome data lost during data save due to network
Ricardo
Used free trial
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
Snapschedule is a great product which provides all our need, rostering, posting individual info.
Snapschedule is somewhat difficult to read as all its characters are not divided by space, so identifying a particular unit is difficult. a positive feature is; once you have programmed your work schedule for a period of time the rotation mechanism is fine so there is little effort to change one or two anomalies.