The ability for other employees to maintain their own schedule is excellent!

There are many excellent features such as emailing, reporting, customization, and employees being able to manage their own schedule under supervision by requesting days off and/or trading shifts. The attendance tracking has improved tremendously.

So far we have not had any issues or complaints with Snap Schedule 365 and will continue to use the software.

A great company to work with from top to bottom. Worked with us to design an affordable tool that worked for our needs, while maintaining great customer support throughout the time we used the product.

What I liked most about the software was the customer support followed closely by ease of use by administrators and employees alike.

The lack of flexibility for the employee to select their shift location when they attempt to punch in from a dropdown list instead of it being predetermined by the scheduler.

We are still waiting for the update we were promised would be in one month and has now been two years. It was a little clunky and they said they were updating, and we would get the free update.

Works for our application

Old Interface-Needs updating

Snap schedule had numerous things that I liked about the program, (examples being: ease of use, being able to send to a group of staff instead of he entire staff in the program, being able to drag and drop the job position and location to employees without a lag time

I liked being able to select whom I was sending the schedule out to instead of having to send to everyone in the program

Not able to send the schedule out to more than 20 employees at a time

This is a very good software program, but there is a feature that would make life much easier. I have suggested it a few times, but nothing changes.

Very easy to use

The only two categories of an employee are active or inactive. I have several on-call employees. There should be active, inactive and terminated categories. This way I don't have to go through terminated employees looking for someone who is on call.

Really like the program, it has many functions and operates smoothly. Some functions(mainly the reports) could do with more options. I use daily shift assignments a lot and would love to pick which columns to use (add employee code, remove notes). I would also really appreciate a log/history on the shifts. After changing a shift I can no longer see what it used to be.

Good user interface Option to email the schedules to employees Many functions

No history log on the shifts Can't get the reports the way I want them

does what it says on the tin! we use Snap Schedule mainly to document tasks undertaken throughout the day. This is invaluable in planning for the next year & for OH&S issues.

ease of use once set up

does not fit 100% with our rostering requirements

The system works well for our little organization with assistance from the support department very courteous and second to none!

Ease of use

Really have none

Good to schedule. But customising report is still not available. Hence I am not using this software for reporting purpose. Also an auto email - scheduled - would have been great, but not available.

Scheduling is easy

No report customisation feature No scheduled emails

Very easy to use and makes shift scheduling a breeze, no more complications and over or under staffed days

Honestly nothing this program is amazing and keeps our workplace running efficiently

Snap schedule is one of the tools that we have invested in which helped reduce the amount of time that we spend on schedules. Very simple, efficient and easy to use. Great tool to have and definitely recommend.

Easy to schedule as per the requirement.

No concurrent usage is available.

Quick easy set up and faster implementation into the company

This product was very easy to use. It is very customers friendly and is used by multiple people within our environment

The price on this software was a little high. Also a little confusing to explain to others that use it.

I had no problem with the software except with network error, which was identified by your technician on the help desk. I moved the database onto the "C" drive, make all the changes (especially with de shifts and then, move the database back on the network. Great tool. JF

Easiness of building a schedule

Some data lost during data save due to network

Snapschedule is somewhat difficult to read as all its characters are not divided by space, so identifying a particular unit is difficult. a positive feature is; once you have programmed your work schedule for a period of time the rotation mechanism is fine so there is little effort to change one or two anomalies.