--- title: "Snap Schedule Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Snap Schedule. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Snap Schedule is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/snap-scheduling-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [Snap Schedule](https://www.softwareadvice.com/hr/snap-scheduling-profile/) / Snap Schedule Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/snap-scheduling-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/snap-scheduling-profile/alternatives/) # Snap Schedule User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 15 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 3.8/5 - Value for money: 4/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 8 reviews (53%) - 4 stars: 5 reviews (33%) - 3 stars: 2 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Snap Schedule customer reviews Showing reviews 1-15 of 15 (page 1). ### Excellent scheduling tool that improves productivity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The ability for other employees to maintain their own schedule is excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are many excellent features such as emailing, reporting, customization, and employees being able to manage their own schedule under supervision by requesting days off and/or trading shifts. The attendance tracking has improved tremendously. #### Cons So far we have not had any issues or complaints with Snap Schedule 365 and will continue to use the software. --- ### A Breeze To Work With - Overall rating: 5/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered A great company to work with from top to bottom. Worked with us to design an affordable tool that worked for our needs, while maintaining great customer support throughout the time we used the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about the software was the customer support followed closely by ease of use by administrators and employees alike. #### Cons The lack of flexibility for the employee to select their shift location when they attempt to punch in from a dropdown list instead of it being predetermined by the scheduler. #### Reasons for choosing Snap Schedule The YouTube videos that were out there at the time helped us zero in on this product. Once we started talking with the software developers and saw how willing they were to adjust their base product for our company's needs, we were sold. --- ### Wouldnt really waste my time...... - Overall rating: 3/5 - Reviewer: Temple B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered Horrible........... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Nothing just being honest Scheduling if I had to pick one. #### Cons Price and Screen layout and/or Navigation --- ### Software for scheduling, food & beverage companies - Overall rating: 4/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Snap schedule had numerous things that I liked about the program, (examples being: ease of use, being able to send to a group of staff instead of he entire staff in the program, being able to drag and drop the job position and location to employees without a lag time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros I liked being able to select whom I was sending the schedule out to instead of having to send to everyone in the program #### Cons Not able to send the schedule out to more than 20 employees at a time #### Reasons for choosing Snap Schedule Was in use before I worked for the company --- ### Very good for the most part - Overall rating: 5/5 - Reviewer: Lenny W. - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered This is a very good software program, but there is a feature that would make life much easier. I have suggested it a few times, but nothing changes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use #### Cons The only two categories of an employee are active or inactive. I have several on-call employees. There should be active, inactive and terminated categories. This way I don't have to go through terminated employees looking for someone who is on call. --- ### Good program - Overall rating: 4/5 - Reviewer: Stephan d. - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Really like the program, it has many functions and operates smoothly. Some functions(mainly the reports) could do with more options. I use daily shift assignments a lot and would love to pick which columns to use (add employee code, remove notes). I would also really appreciate a log/history on the shifts. After changing a shift I can no longer see what it used to be. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Good user interface Option to email the schedules to employees Many functions #### Cons No history log on the shifts Can't get the reports the way I want them --- ### satisfied customer - Overall rating: 4/5 - Reviewer: michael l. - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered does what it says on the tin! we use Snap Schedule mainly to document tasks undertaken throughout the day. This is invaluable in planning for the next year & for OH&S issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros ease of use once set up #### Cons does not fit 100% with our rostering requirements --- ### Impressive - Overall rating: 5/5 - Reviewer: Jeffrey G. - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered The system works well for our little organization with assistance from the support department very courteous and second to none! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use #### Cons Really have none --- ### Simple & Easy to Use - Overall rating: 4/5 - Reviewer: Rama E. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered Snap schedule is one of the tools that we have invested in which helped reduce the amount of time that we spend on schedules. Very simple, efficient and easy to use. Great tool to have and definitely recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to schedule as per the requirement. #### Cons No concurrent usage is available. --- ### Snap schedule makes employee management simple - Overall rating: 5/5 - Reviewer: Jenn J. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use and makes shift scheduling a breeze, no more complications and over or under staffed days #### Cons Honestly nothing this program is amazing and keeps our workplace running efficiently --- ### If you could give the periodic upgrades free, would have been great. - Overall rating: 5/5 - Reviewer: Arun M. - Industry: Architecture & Planning - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered Good to schedule. But customising report is still not available. Hence I am not using this software for reporting purpose. Also an auto email - scheduled - would have been great, but not available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Scheduling is easy #### Cons No report customisation feature No scheduled emails --- ### Waiting for Updated Version - Overall rating: 3/5 - Reviewer: Jim P. - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered We are still waiting for the update we were promised would be in one month and has now been two years. It was a little clunky and they said they were updating, and we would get the free update. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Works for our application #### Cons Old Interface-Needs updating --- ### Great product - Overall rating: 5/5 - Reviewer: Kristia J. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Quick easy set up and faster implementation into the company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product was very easy to use. It is very customers friendly and is used by multiple people within our environment #### Cons The price on this software was a little high. Also a little confusing to explain to others that use it. --- ### SNAP - Bank of Canada - Overall rating: 5/5 - Reviewer: Jean F. - Industry: Security and Investigations - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I had no problem with the software except with network error, which was identified by your technician on the help desk. I moved the database onto the "C" drive, make all the changes (especially with de shifts and then, move the database back on the network. Great tool. JF #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easiness of building a schedule #### Cons Some data lost during data save due to network --- ### Snapschedule is a great product which provides all our need, rostering, posting individual info. - Overall rating: 4/5 - Reviewer: Ricardo F. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered Snapschedule is somewhat difficult to read as all its characters are not divided by space, so identifying a particular unit is difficult. a positive feature is; once you have programmed your work schedule for a period of time the rotation mechanism is fine so there is little effort to change one or two anomalies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 --- Snap Schedule Reviews, Pros and Cons - 2026 Software Advice