The platform is very easy to use for our entire team. The application tracking system makes life much easier for our managers and creates consistency in the on-boarding process.

The only negative I have run into is for the applicants and I do not believe this is a TalentReef issue. The applicants are not as tech savvy as people may believe and do not remember their passwords, etc. TalentReef has addressed this by allowing us to reset passwords to help the applicant access the platform to complete hiring paperwork.

My overall opinion with Talent reef is that it is a good software for helping with hiring.

Talent reef was a good tool for helping in hiring staff for zaxby's.it would save all applicants online for various mangers to view and hire.

Only cons with this software was that is applicants would forget password and would have to always call costumers services to retrieve it so they could finish online hiring forms

It's rough! Ask for a trial or sandbox before signing a contract. Whatever you do, please do not sign a contract without trying it out first. Try the calendar, text, and navigating, and see how user-friendly it is in actual use. Have multiple users provide feedback on the system's use before making a decision to sign the contract.

The Indeed integration allows you to customize your budget vs. selecting from a predetermined budget.

It has not saved me money or time. They don't offer a sandbox or learning environment. We're being asked to test and train in a live environment. The issues encountered are all discovered in a live environment. We're two months behind schedule as it's not working or functioning in the way it was sold. Their internal implementation team has turned over once. Impressive Kickoff call, but after that, it goes downhill in support, active listening, and addressing real concerns. They will address the low-hanging fruit, they just lack the ability to read the room and address the elephants in the room. Not only are you asked to learn a new ATS, but a project management system, a text, and a calendar application. It's not scalable, it will need to be programmed and templets set up by each individual user. It's been a very difficult road going through the implementation. It's an outdated ATS, they piece together a lot of features, but it doesn't come together as a seamless product. Clunky is the word I would use after using several other ATS providers. Professional recruiters were not considered in the design or layout of the system. Recruiting can be a fun and enjoyable career if you have the right technology, this system takes all my time and effort away from recruiting. Countless hours have been put into testing and troubleshooting their system for them.

Customer support is attentive and the initial set up for our company was well supported throughout the process. Talentreef works extremely well as solid ATS option and has a very good UI in this area.

Talentreef is a very robust ATS, and onboarding solution. It has allowed us to go paperless with most hiring functions and saved a lot of adminstration time. It is a reasonably priced option for our mid size company.

The platform’s HRIS back end is somewhat limited, and functionality is still being refined in some areas. Some of the back end features could have better mobile device usability.

Very user friendly product. The team is eager to improve the product functions. Customer care is evident to be a priority.

I would love more self service functionality but I have been told that is coming. The mobile experience is lacking but there are improvements coming to that as well.

We are still using this software, more out of necessity than the fact that we enjoy using it. I would not recommend it to anyone who does not require it. This is because the product seems unfinished and the interface is buggy.

There are a multitude of HR features that come with this product. It has the ability to accept applicant input from multiple hiring sites (corporately owned, Indeed, Snagajob etc). You can setup permissions for many different types of user accounts (HR manager, admin, general manager, etc.).

There are too many steps to accomplish the basics. There might be a way to save multiple steps into a single custom button, but I have yet to find this. The company may have very few customer service representatives or just not like to take the time to respond to requests. They often point you to their weekly training webinars and online resources to figure things out. Most of our users have found this product unnecessarily frustrating to use. As a result, there is a low adoption rate among our multi-unit franchise.

We've used it to hire our staff for over 4 years so there's that. It just feels like it should do more for the cost.

Onboarding is pretty easy. I think it shows the applicants scoring pretty well and enjoy being able to filter through applicants based on their assessment they take when applying. Easy to also note where we are with their interview process, i.e: "Didnt return contact", "Hired", "In progress", etc.

There were times where my boss the administrator had to change or add forms and it didn't feel real user friendly. Also, he couldn't delegate all of it to me because there's no option to do so which is unfortunate.

We use talentReef for sourcing and applicant tracking only, so I cannot speak to the other features. It is nice that a suite of products is offered.

Our Account Rep is great and responds to things quickly Overall a good product for the price Set up for a franchise environment

Could be more user friendly - some steps in the hiring process are not intuitive Sometimes communication could be improved - a report we use quite often was taken away, but we were not given any warning Some trouble integrating with other systems

Having everything thing online and easy to access. Its nice to go to 1 place to get all our information.

the customer service is not what i would expect. we are a larger company and to get answers and the updates we need are not always there

When employees have problems, they call Account Support, and they take care of them right away.

Store Managers find it very easy to navigate and sort by store. Easy to export W-4 information to our payroll department

Every once in a while have problems generating employee files. When we change a policy, it is the same premise, but slightly different than what we sent.

Very easy when onboarding new hires. Ever y thing is just a simple touch. If there is any glitches, the support team is always available.

The set up process was quick and easy. We had no issues when we went live with Talentreef. Makes my onboarding New Hire's so easy.

I am very happy with this product. I am sure others will be too.

Love the support we get from talent reef. The software is user friendly, we do all our new team members on boarding including I-9's and W2's. It is easy to do back ground checks and WOTC processing as well with their software. The platform does pre-screening for all applicants so our managers know what questions they need to ask for potential team members. The team at Talent Reef are easily accessible and the platform is great to work and use.

None love this system. There is an initial learning curve using this system but once you get past this there are numerous pros to utilizing their system.

Onboarding electronic paperwork helps streamline the hiring process. Really the only good thing about the program is the electronic onboarding process.

System is very cumbersome and not user friendly. If you want any changes to jobs, or to add positions, you must contact customer service, which is not very convenient. There are no email plug-ins, so you must switch between different programs to truly track applicants. We are not done with our year contract, however I am looking for a different program and will most likely cancel early

TalentReef will provide an excellent applicant flow. However if you have multiple locations the hard to staff locations may find some difficulty.

There are no in house options for low applicant stores. In some ATS systems you are able to boost a posting to get greater results.

We are fedup with this provider and now we are switching to snag job which is heaven sent. the problem is that the functions of downloading employee file does not work, now I am stuck and unable to get all the files off, and the customer service email "center of excellence" does not responding to you. Sign up on your own risk.

If you are a go first shot, and never make any changes again, you would be fine. It does bring in applicants and in a decent format, also onboarding is attractive.

No customer service, you have to email and they will reply when they feel like it. The site is difficult to navigate with little common sense in its layouts, sharp learning curve.

Great product for sourcing and on-boarding. E-Signature works well, and it is a cost effective product

It lacks on functionality for employees already onboarded in the company. It is slow at times, and it does not have an easy way to integrate with other systems.

We had an amazing project manager She was so informative on everything we asked of her and the positive attitude through the entire project was amazing.

We are into our third week of being live with talentReef. The amount of applicants has increased from our previous ATS and very pleased with the quality of applicants. The implementation of the software was so smooth and allowed us three weeks to train our employees.

The only draw back we have seen in the software is the customization of particular requests can take up to 4-6 weeks.

Great for streamlining your hiring process.

I have used as an applicant and as a hiring manager and it is very easy to navigate. Step by step instructions and it guides you through the process quickly.

Some of the forms don't load properly on every browser.

Ease of use! The product does exactly what we need it to, makes onboarding a breeze and syncs seamlessly with payroll

Ability to upload our own new reqs but their customer support team is wonderful and always uploads them for us timely