---
title: "Mitratech TalentReef Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Mitratech TalentReef. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mitratech TalentReef is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/talentreef-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Mitratech TalentReef Reviews

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[Overview](https://www.softwareadvice.com/hr/talentreef-profile/)

Reviews

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# Mitratech TalentReef User Reviews

## Reviews summary

- Overall rating: 3.5/5
- Total reviews: 88

### Secondary ratings

- Ease of use: 3.6/5
- Customer support: 3.3/5
- Value for money: 3.5/5
- Functionality: 3.5/5

### Rating distribution

- 5 stars: 27 reviews (31%)
- 4 stars: 23 reviews (26%)
- 3 stars: 17 reviews (19%)
- 2 stars: 8 reviews (9%)
- 1 star: 13 reviews (15%)

### Most mentioned pros

- This platform is available on mobile as well and is easy to navigate for employers and applicants.
- The site is easy to use, intuitive and keeps our employee files and onboarding organized.
- Consistently produces good applicant flow, allows for easy viewing of application questions

### Most mentioned cons

- Customer support isn't always the most responsive if you need something and loading times can be frustratingly slow.
- Having to go through too many steps to either get to the active pool or current (latest) applicant
- I do not like that sometimes the single sign on will not function properly as intended.

## Mitratech TalentReef customer reviews

Showing reviews 1-25 of 88 (page 1).

### All-in-one and easy to learn.

- Overall rating: 5/5
- Reviewer: Ross H.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

TalentReef has been a positive experience since we came over to them. Our HR staff have become much more efficient with talent management since making the switch. Their product has changed many handwritten tasks into completely digital processes. Some of the tasks that we used to have to do in person with a new hire are now able to be completed before they even come in for their first day. We strongly recommend considering TalentReef if you have any doubts or concerns about the current system you are using. You won’t be disappointed!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

TalentReef allowed us to create a personalized hiring website that helps us stand out from other companies. TalentReef will then push our personal site out to many of the job search engines on the Internet. There software is also an all-in-one solution for our on-boarding needs. For our administrators, they are able to select applications, schedule interviews, leaves interview notes, hire, complete the full on-boarding process, and then continue to document employee issues and other events for potential future use. This software helps our team remain professional and ensures that we properly document any employee issues that can then be used in the case of firing an employee or dealing with inquiries from unemployment service.

#### Cons

TalentReef can be slightly confusing at first. Because there are so many features, the learning process can take some time. They do offer great support however to help ensure each client is supported in a timely manner. We recommend spending time just going over their training pages to familiarize yourself with the software. Your experience with the software will be all the better for it.

#### Reasons for choosing Mitratech TalentReef

Their product best met our needs while still being affordable and high quality.

#### Reasons for switching to Mitratech TalentReef

More cost efficient and met our needs better in than Snagajob did. TalentReef is a much more robust software that increased our visibility and made the on-boarding process more efficient.

---

### Carnes Management Review

- Overall rating: 5/5
- Reviewer: Susan M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, our current experience with Talent Reef has been awesome. The customer service department is very helpful, and our customer success manager, [sensitive content hidden], is on top of any questions we may have or any assistance we may need.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of obtaining quality applicants and onboarding. I also really like the online help site with step by step instructions and videos.

#### Cons

I would like the reporting functions to be more customizable and the analytics page is difficult to use.

#### Reasons for switching to Mitratech TalentReef

This allowed us the ease of using 1 site to manage job postings, hire new applicants, onboard, and maintain accurate employee records.

---

### Useful but not user friendly

- Overall rating: 3/5
- Reviewer: Ayaz M.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was the second applicant software I have used. In my opinion it’s not user friendly. If you have multiple locations, it’s hard to navigate from the dashboard

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Number of applicant they generated. The ability to post different positions within an organization on the same dashboard

#### Cons

Having to go through too many steps to either get to the active pool or current (latest) applicant

#### Reasons for switching to Mitratech TalentReef

Cost. At the time, click per candidate pricing was much cheaper for TalentReef

---

### TalentReef review

- Overall rating: 5/5
- Reviewer: Okeya J.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that TalentReef is an application build for location based searches for jobs and hiring.

#### Cons

I do not like that sometimes the single sign on will not function properly as intended.

---

### TR Feedback

- Overall rating: 3/5
- Reviewer: Lauren A.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Talentreef is great for integrations and support. But we have alot of technical difficulties often that i did not experience at Snagajob when it comes to onboarding workflow, the textus extension working, and getting people through the WOTC.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I like the organic applicant flow and all of the partnerships talentreef has with other software companies.

#### Cons

The workflow for applicants to get into the applicant portal - we have a ton of issues getting people into their onboarding paperwork which should be the easiest part about talentreef. But we have issues where people's profiles wont pull up with their phone or email and we have to get them to reapply, which means they have to redo the WOTC and another background check link is sent.

#### Reasons for switching to Mitratech TalentReef

Hiring Manager was bought out by a different tech company and they closed the platform. The only option was to move to PeopleMatter which is more outdated then talentreef.

---

### I wanted it to be a success, its been anything but

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

went from ok to worse. Its like they know you wont leave due the cost and time involved to impliment a system.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

#### Cons

We were sold something that doesnt exist and still 9 months into, doesnt look like it ever will. We were promised a talent network. Nope - its an excel spreadsheet with names. We were promised high traffic flow. Nope - we post jobs for 30 days and get maybe 10 applicants for the most basic entry level position (suppose to be their bread and butter). You need to submit a request to customer service every time you want to add a new job to the library. Applicants are constantly having issues with applying and when they do, we end up with multiple applications from the same person. Something Talentreef said they would make sure doesnt happen. They cant seem to figure out why jobs are not being pushed to the job boards, time and time again. I, as the customer, have to be the go between Talentreef and Indeed to find out what the problem is. Customer support has actually on multiple occassions informed my users to just use the application for the applicant from another client...WHAT!?? I constantly have to find out where things are when submitting a help ticket. Jobs posted via Talentreef dont show up on job boards for days. There are major disconnects with the system working with other systems. The software we were sold almost two years ago still hasnt been built. Sales will blow a lot of smoke up you know where to make the sale, no substance behind it. We were in the implimentation phase before we found out some of the "just released" features were not availible. Run away!!

#### Reasons for choosing Mitratech TalentReef

the features that have not yet materalized and ease of use, which doesnt exist

---

### Talent Reef Review

- Overall rating: 3/5
- Reviewer: Lacey N.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

-Very Affordable - Lots of features - My corporate rep is good/helpful

#### Cons

- Not user friendly/simple enough - Not self service friendly, have to submit lots of tickets - Poor customer service, ticket turnarounds - Long wait time to set up new franchisee

#### Reasons for choosing Mitratech TalentReef

Talent Reef was more cost effective for the features

---

### Promises not fulfilled

- Overall rating: 1/5
- Reviewer: Morgan F.
- Verified reviewer: Yes
- Industry: Mining & Metals
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2020
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Managers are easily able to see applicants who apply to multiple positions/locations.

#### Cons

The system has very little customization capability. The work flow comes as is, you cannot make any changes. Their customer services is highly lacking. We have open tickets that are more than seven months old that have yet to be resolved. With all of this the greatest issue is the poor EEO tracking. We are required to follow OFCCP regulations and the system cannot support that. The system allows applicants to apply without completing EEO data and talentReef has made no effort to modify the system to improve that. Additionally there is always some glitch with the system. For a few months it was telling managers sorry this page is unavailable when trying to post a new job or review resume attachments. Right now the glitch is saying sorry we cannot complete your request at this time please try again later when attempting to update a candidate's status. There is never a day where things are working well and I don't have to contact our account manager for support.

#### Reasons for choosing Mitratech TalentReef

During the sales process they promised to fulfill our needs within our budget but they have really fallen short.

---

### My Review for tR

- Overall rating: 3/5
- Reviewer: Courtney C.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

relationship with my POC [sensitive content hidden]

#### Cons

The amount of time it takes to fix issues.

#### Reasons for switching to Mitratech TalentReef

Was promised some things during the sales process that didnt pan out with talentReef

---

### talentreef

- Overall rating: 3/5
- Reviewer: Jennifer P.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

been a struggle to navigate. finally hired a couple new employees

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Functionality: 3/5

#### Pros

I do not know what i like about it. I have only hired 4 people. I have lots of applicants.

#### Cons

The first employee didnt go thru until after the gal quit. she also didnt have proper paers to work here. it didnt flag her or deny her

#### Reasons for switching to Mitratech TalentReef

They switching platforms.I was refered talentreef thru corporate

---

### Run, Don't Walk Away

- Overall rating: 1/5
- Reviewer: Adam G.
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2018
- Review source details: This review was submitted organically. No incentive was offered

I was held hostage in a one year contract with TalentReef, even though I had numerous documented conversations with their staff on everything they were failing to do. At the end of the day, I took another solution for half the price, that provides me with better support and more than doubles the applicant flow. If you see their booth at a conference, run away. Do not be fooled by their salespeople.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

* Applicants Can Apply from their website - it does do that at least * Onboarding can be done electronically

#### Cons

* More applicants come through if you post for free on the the same sites that TalentReef does (Indeed, Glassdoor, etc.) TalentReef was unable to answer as to why this happens * If you want to edit/add onboarding documents, you have to go through their "support" desk, which is often delayed in responding, or does not follow through with what you asked * The price is ridiculously high in comparison to what other companies offer * Support is virtually non-existent. Don't bother speaking to the supervisors, they don't listen

#### Vendor response

We are sorry about your experience and customer feedback is our #1 input for building out our roadmap. As with many organizations, we admit to having growing pains, which is why we have invested heavily to improve our support structure and system infrastructure with measurable results. There are countless features related to self-service capabilities and recruiting efforts, such as text-to-apply, that have been added to assist customers and boost applicant flow. Thank you for your feedback as it helps us grow to be a better company.

Replied December 2018

---

### Easy to Navigate and Beneficial to Both

- Overall rating: 4/5
- Reviewer: Casey W.
- Verified reviewer: Yes
- Industry: Media Production
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall this is a great tool for both parties, and requesting a demo can be helpful if you don't know if it's right for you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

This platform is available on mobile as well and is easy to navigate for employers and applicants. I love that you can apply on the go, and the customized job postings.

#### Cons

Customer support isn't always the most responsive if you need something and loading times can be frustratingly slow.

---

### Talent Reef

- Overall rating: 4/5
- Reviewer: Angel M.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall opinion with Talent reef is that it is a good software for helping with hiring.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Talent reef was a good tool for helping in hiring staff for zaxby's.it would save all applicants online for various mangers to view and hire.

#### Cons

Only cons with this software was that is applicants would forget password and would have to always call costumers services to retrieve it so they could finish online hiring forms

---

### TalentReef has been excellent to work with as a partner of our business.

- Overall rating: 5/5
- Reviewer: Eric K.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

TalentReef has been excellent to work with as a partner of our business.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Customer support has always been very strong. No matter who your representative is, they are always eager to assist.

#### Cons

There has been some down time as they update their services. They typically do them when it's not an issue (weekends, late at night, etc.)

---

### Reccomend ATS only for companies not looking mobile or social presence.

- Overall rating: 2/5
- Reviewer: Peg M.
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The ATS is satisfactory for creating job postings, tracking applicants internally, and on boarding. Reporting functions adequate.

#### Cons

The ATS does not track applicant sourcing (self reported by applicant). Analytics are limited. The Social Recruiting Site is 1st generation - there is no internal support and no upgrades have been made to the platform in 2+ years. The CRM is virtually useless, as records cannot be imported to EXL or CSV and lack an operational sort method.

---

### Bullied into keep a contact I don't want

- Overall rating: 2/5
- Reviewer: Dustin B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2023
- Review source details: This review was submitted organically. No incentive was offered

It was fine overall, very hard to terminate services.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

It functioned okay. They said it would do more then it actually did.

#### Cons

We signed a 12 month contract in March of 2022. We called and discussed the contract and said we didn't want to renew in January of 2023. We emailed on [sensitive content hidden] to confirm we were no longer using the software. They said it auto renewed on [sensitive content hidden] and we had to give 30 days notice and there is nothing we can do we have to keep paying them for a product we don't want.

---

### Committed to Continuous Improvement

- Overall rating: 4/5
- Reviewer: Erin H.
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Very user friendly product. The team is eager to improve the product functions. Customer care is evident to be a priority.

#### Cons

I would love more self service functionality but I have been told that is coming. The mobile experience is lacking but there are improvements coming to that as well.

---

### Overall a great tool

- Overall rating: 4/5
- Reviewer: Debra L.
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

Having everything thing online and easy to access. Its nice to go to 1 place to get all our information.

#### Cons

the customer service is not what i would expect. we are a larger company and to get answers and the updates we need are not always there

---

### Talent Reef

- Overall rating: 5/5
- Reviewer: Anum P.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use Talent Reef's portal for one of our brand. The overall experience has been great so far and all our employee files are stored there. Helps to totally eradicate the usage of paper.

#### Cons

The overall software is good but it should have a feature like walk me through or answers to some basic questions. First time user will benefit from that

---

### Employee management software that works

- Overall rating: 5/5
- Reviewer: Jelle D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

My overall experience is great, this piece of HR software works well.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

talentReef is a great piece of software, it works well, the UI is good and works fast. For our HR team this software was a good match. It wasn't difficult to learn and the support of talentReef helped us with further questions.

#### Cons

For the administrator talentReef, you can expect spending some hours working with it and helping your team. I have nothing to complain, I haven't encountered any bugs whatsoever.

---

### Do not use!

- Overall rating: 1/5
- Reviewer: Cindy B.
- Industry: Management Consulting
- Company size: 11-50 employees
- Product usage: Used other for less than 12 months
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

A big waste of money and our time trying to make it work.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

This software in theory is a great idea but it doesn't work. Dashboard is user friendly. All support folks are very young and not experienced enough to be helpful over the phone.

#### Cons

The software was meant to pre-approve some candidates so we could get better candidates. What happens is it gives us no candidates! We get about 1 resume a week which in a changing business environment of hourly employees you need to be able to hire one a week and have choices!! Customer support kept telling us various reasons why it wasn't working like we wanted but no solutions were ever provided. Customer service is not good! Product in theory sounds good but doesn't work! They will not let you out of your 12 month contract even after they know it's not working for you!!! They want your money that's all.

---

### Not user friendly, now stuck while trying to move to another provider

- Overall rating: 1/5
- Reviewer: Adrian F.
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2017
- Review source details: This review was submitted organically. No incentive was offered

We are fedup with this provider and now we are switching to snag job which is heaven sent. the problem is that the functions of downloading employee file does not work, now I am stuck and unable to get all the files off, and the customer service email "center of excellence" does not responding to you. Sign up on your own risk.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

If you are a go first shot, and never make any changes again, you would be fine. It does bring in applicants and in a decent format, also onboarding is attractive.

#### Cons

No customer service, you have to email and they will reply when they feel like it. The site is difficult to navigate with little common sense in its layouts, sharp learning curve.

---

### Great Product!!

- Overall rating: 5/5
- Reviewer: Alison B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Ease of use! The product does exactly what we need it to, makes onboarding a breeze and syncs seamlessly with payroll

#### Cons

Ability to upload our own new reqs but their customer support team is wonderful and always uploads them for us timely

---

### Talent reef is a very useful product that makes administrative tasks much easier.

- Overall rating: 4/5
- Reviewer: Jeremiah C.
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Organization and time savings

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

My favorite thing about talent reef is having all required employee paperwork in one place. Even after they no longer work with us, we can always refer back to it.

#### Cons

The only negative I can come up with is that we sometimes come across hiccups where a potential employee is not able to view available job opportunities even if they meet all requirements.

---

### Disappointing from start to finish

- Overall rating: 1/5
- Reviewer: Nichole A.
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We were promised so many things by the salesperson and then when it came to implementation, we didn't have any of the functionality that we needed. And the implementation was messy and not organized or planned at all.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Dashboard is attractive/easy to read

#### Cons

Absolutely no ability to individualize or brand and emails are not recorded. Everything we needed to do would be manual rather than the system being intuitive. (i.e it does not capture emails sent to candidates)

## More reviews

[Next reviews](https://www.softwareadvice.com/hr/talentreef-profile/reviews/?page=2)

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Mitratech TalentReef Reviews, Pros and Cons - 2026 Software Advice