TalentReef

RATING:

3.49

(75)

About TalentReef

Mitratech’s TalentReef platform enables hiring managers to focus on business operations and customers while decreasing time-to-hire. Today's candidates want a fast, intuitive way to find jobs and apply. We go beyond simple job boards with features that drive the fastest hourly employee recruiting experience, like Text Recruiting, Branded Career Pages, a Talent Community, and more. Delays in the hiring process lead to loss of interest. Hiring is complex and requires immediate responses to get the best candidates. Your hiring managers need an automated system that streamlines hiring, drives compliance, and decreases time-to- hire. TalentReef provides seamless third-party integrations that are key to enabling efficiency every step of the way. After you've hired your can...

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FrontRunner 2020
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TalentReef Reviews

Overall Rating

3.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for TalentReef

1 - 5 of 74 Reviews

Jason

Food & Beverages, 1,001-5,000 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2016

Vice President of Operations

I would strongly suggest TalentReef to anyone who is considering this type of service. The TalentReef team will find a way to fill your needs and add value to your organization. We use TalentReef at our corporate support center, corporate locations and franchise locations. Our entire organization uses TalentReef for recruiting, hiring, onboarding and managing employee files. TalentReef has helped us keep our employee files accurate, up to date and easily accessible. One of the best features of TalentReef is that when an employee is hired, we ensure all required documents are completed. We also use TalentReef as the main source for employee information, so all other systems are updated from TalentReef. Our POS, payroll and online learning program all get employee information from TalentReef. All changes happen in TalentReef and then pushed to other areas in order to keep information accurate in all systems. We have been very pleased with our relationship with TalentReef and they have proven to be a strong partner.

PROS

*TalentReef's culture is very impressive. From the CEO on down, the culture is focused and listens to the needs of their clients. During my visit to talentReef I was extremely impressed with the culture and the TalentReef team. Great product and great people! •The service from TalentReef has been top notch! All departments (Sales, implementation, marketing, client services) have been fun to work with and we are looking forward to a long partnership. •The hiring and onboarding process for the manager is user friendly. This gives the manager the ability to focus on other important tasks because they spend less time on paperwork.

CONS

If any organization is looking to use talentReef, I would suggest they make sure they have a project lead. talentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from talentReef. talentReef can provide the basic needs, but the true value comes when you customize the program.

Grace

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2018

Great small business recruiting site!

talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We get a steady flow of applicants and have had a lot of success with the site over the past 2 years. Customer service has improved greatly since we started with them.

PROS

Easy and cost effective way to go to paperless onboarding. Easy to use and track applicant progress, especially when hiring for multiple positions across multiple locations. Applications are thorough. The ability to customize our hiring site is awesome!

CONS

Would be great if as the admin you could add your own positions rather than having to rely on customer service to get new positions added. The "add hire" function for applicants is not very easy to navigate.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed March 2020

I wanted it to be a success, its been anything but

went from ok to worse. Its like they know you wont leave due the cost and time involved to impliment a system.

PROS

In the beginning, a lot of promises: A talent network to tap into, ease of use - post to multiple job boards, high volume traffic aggregator, full integration into systems.

CONS

We were sold something that doesnt exist and still 9 months into, doesnt look like it ever will. We were promised a talent network. Nope - its an excel spreadsheet with names. We were promised high traffic flow. Nope - we post jobs for 30 days and get maybe 10 applicants for the most basic entry level position (suppose to be their bread and butter). You need to submit a request to customer service every time you want to add a new job to the library. Applicants are constantly having issues with applying and when they do, we end up with multiple applications from the same person. Something Talentreef said they would make sure doesnt happen. They cant seem to figure out why jobs are not being pushed to the job boards, time and time again. I, as the customer, have to be the go between Talentreef and Indeed to find out what the problem is. Customer support has actually on multiple occassions informed my users to just use the application for the applicant from another client...WHAT!?? I constantly have to find out where things are when submitting a help ticket. Jobs posted via Talentreef dont show up on job boards for days. There are major disconnects with the system working with other systems. The software we were sold almost two years ago still hasnt been built. Sales will blow a lot of smoke up you know where to make the sale, no substance behind it. We were in the implimentation phase before we found out some of the "just released" features were not availible. Run away!!

Reason for choosing TalentReef

the features that have not yet materalized and ease of use, which doesnt exist

Katherine

Food & Beverages, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

User Friendly

PROS

The platform is very easy to use for our entire team. The application tracking system makes life much easier for our managers and creates consistency in the on-boarding process.

CONS

The only negative I have run into is for the applicants and I do not believe this is a TalentReef issue. The applicants are not as tech savvy as people may believe and do not remember their passwords, etc. TalentReef has addressed this by allowing us to reset passwords to help the applicant access the platform to complete hiring paperwork.

Danny

Food & Beverages, 501-1,000 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

All inclusive and economical solution for hiring, and on boarding of employees, with some limited HRIS functions

Customer support is attentive and the initial set up for our company was well supported throughout the process. Talentreef works extremely well as solid ATS option and has a very good UI in this area.

PROS

Talentreef is a very robust ATS, and onboarding solution. It has allowed us to go paperless with most hiring functions and saved a lot of adminstration time. It is a reasonably priced option for our mid size company.

CONS

The platform’s HRIS back end is somewhat limited, and functionality is still being refined in some areas. Some of the back end features could have better mobile device usability.

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