talentReef software


55 reviews(3.5/5)
55 reviews(3.5/5)

talentReef is a cloud-based recruitment and talent management solution that caters to businesses in food and beverage, retail, distribution, and hospitality industries, helping them streamline their recruitment process.

talentReef's social recruiting and applicant tracking system (ATS) allows candidates to apply for the vacancies posted online. HR and hiring managers can use the solution's onboarding functionality to process paperwork electronically and help new hires set up and come to pace. Managers can also filter appropriate applicants and ensure other possible hires are released to the rest of the talent pool for other opportunities.

With talentReef’s performance management system, once new hires are up to speed, employers can identify employees’ areas of excellence as well as those for improvement. talentReef's training module lets managers assign training at different times, helping to ensure that employees are equipped with the tools they need to perform their jobs well.

Support is offered via phone, email and online product tutorials.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

55 Reviews of talentReef

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  • Mel from Restaurant

    Specialty: Food / Beverage

    Number of employees: 501-1,000 employees

    August 2018

    Overall a Good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use talentReef for sourcing and applicant tracking only, so I cannot speak to the other features. It is nice that a suite of products is offered.

    Pros

    Our Account Rep is great and responds to things quickly
    Overall a good product for the price
    Set up for a franchise environment

    Cons

    Could be more user friendly - some steps in the hiring process are not intuitive
    Sometimes communication could be improved - a report we use quite often was taken away, but we were not given any warning
    Some trouble integrating with other systems

    This review was submitted organically. No incentive was offered
    Review Source
  • Chad from FreeTime Restaurants

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    August 2018

    TalentReef helped me have everything I needed, regarding my employees, in a neat and orderly manner.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product, I am now confident that we are compliant and with ease.

    Pros

    Nothing gets skipped or lost in the shuffle. Having to make sure everything is completed before moving on to the next step is essential.

    Cons

    Colors used on the platform. I wish I had the option to change backgrounds. If that is the worst thing, then there is not much to worry about.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mary from Fox Bros. Pigglly Wiggly

    Specialty: Retail

    Number of employees: 501-1,000 employees

    August 2018

    Glad we went with Talentreef program, and we are saving the trees

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    When employees have problems, they call Account Support, and they take care of them right away.

    Pros

    Store Managers find it very easy to navigate and sort by store. Easy to export W-4 information to our payroll department

    Cons

    Every once in a while have problems generating employee files. When we change a policy, it is the same premise, but slightly different than what we sent.

    This review was submitted organically. No incentive was offered
    Review Source
  • Steven from MARS Restaurant Group, LLC

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    July 2018

    TalentReef is the tool you need!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    TalentReef has really helped my business find the right individuals for the right positions, saving me money and helping my business flourish.

    Pros

    Easy to use, great customer service, makes hiring paperwork easy. The CEO (Center of Excellence) is TalentReef's customer service and resource center and they are always willing to help.

    Cons

    None

    This review was submitted organically. No incentive was offered
    Review Source
  • Carolyn from Union Grove Piggly Wiggly

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    July 2018

    Talentreef has made my hectic schedule more simple by streamlining my hiring process from beginning to end!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having professional organization with everything from post-able links to onboarding all in one place.

    Cons

    Once in awhile I need to log out and then back in due to an error in processing a request, happens very rarely.

    This review was submitted organically. No incentive was offered
    Review Source
  • Mike from ALB

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    July 2018

    Talent Reef has been a huge benefit to my business. We have experience increased number of applications since our rollout.

    Ease-of-use
    Functionality
    Quality
    Support

    We are very happy with our decision to go electronic with Talentreef.

    Pros

    Our team has complete visibility of applications and onboarding from anywhere. We are able to assign application to locations that need them.

    Cons

    We wish it was more direct compatible with QuickBooks. It would save us re-entry of files. There are conversions available but that all takes time for a small business.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kathy from Twin Management LLC , Tumbleweed Restaruants, & Rapid Fired Pizza

    Specialty: Hospitality / Travel

    Number of employees: 1,001-5,000 employees

    July 2018

    Happy with talentReef!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great value and price! The quality of applicants and applicant flow has increased dramatically since we've been using talentReef. The paperless onboarding process is great and definitely keeps us organized and compliant.

    Cons

    No cons really. The software is always improving and the staff is always friendly and ready to help.

    This review was submitted organically. No incentive was offered
    Review Source
  • Katherine from ORG Restaurants Inc

    Specialty: Food / Beverage

    Number of employees: 201-500 employees

    July 2018

    User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The platform is very easy to use for our entire team. The application tracking system makes life much easier for our managers and creates consistency in the on-boarding process.

    Cons

    The only negative I have run into is for the applicants and I do not believe this is a TalentReef issue. The applicants are not as tech savvy as people may believe and do not remember their passwords, etc. TalentReef has addressed this by allowing us to reset passwords to help the applicant access the platform to complete hiring paperwork.

    This review was submitted organically. No incentive was offered
    Review Source
  • zac from Runza

    Specialty: Food / Beverage

    Number of employees: 11-50 employees

    July 2018

    Generally okay. Can be difficult to navigate, and customer support is hit or miss with assisting in trouble shooting problems

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's nice to have online access to personnel files vs. keeping employee folders. Recruiting tools are nice

    Cons

    Difficult to navigate at times. there are several portals/tabs for each employee, which make it on line files seem a little scattered

    This review was submitted organically. No incentive was offered
    Review Source
  • Alison from Lowlands Group

    Specialty: Food / Beverage

    Number of employees: 501-1,000 employees

    July 2018

    Great Product!!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of use! The product does exactly what we need it to, makes onboarding a breeze and syncs seamlessly with payroll

    Cons

    Ability to upload our own new reqs but their customer support team is wonderful and always uploads them for us timely

    This review was submitted organically. No incentive was offered
    Review Source
  • Amy from Pizza King - Indiana

    Specialty: Hospitality / Travel

    Number of employees: 1,001-5,000 employees

    July 2018

    Great Experiance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We had an amazing project manager She was so informative on everything we asked of her and the positive attitude through the entire project was amazing.

    Pros

    We are into our third week of being live with talentReef. The amount of applicants has increased from our previous ATS and very pleased with the quality of applicants. The implementation of the software was so smooth and allowed us three weeks to train our employees.

    Cons

    The only draw back we have seen in the software is the customization of particular requests can take up to 4-6 weeks.

    This review was submitted organically. No incentive was offered
    Review Source
  • Erin from Granite City Food & Brewery

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    July 2018

    Committed to Continuous Improvement

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very user friendly product. The team is eager to improve the product functions. Customer care is evident to be a priority.

    Cons

    I would love more self service functionality but I have been told that is coming. The mobile experience is lacking but there are improvements coming to that as well.

    This review was submitted organically. No incentive was offered
    Review Source
  • Debra from Burger king

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    July 2018

    Overall a great tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having everything thing online and easy to access. Its nice to go to 1 place to get all our information.

    Cons

    the customer service is not what i would expect. we are a larger company and to get answers and the updates we need are not always there

    This review was submitted organically. No incentive was offered
    Review Source
  • Zach from J&A Food Service

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    July 2018

    Vice President of Operations

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Love the support we get from talent reef. The software is user friendly, we do all our new team members on boarding including I-9's and W2's. It is easy to do back ground checks and WOTC processing as well with their software. The platform does pre-screening for all applicants so our managers know what questions they need to ask for potential team members. The team at Talent Reef are easily accessible and the platform is great to work and use.

    Cons

    None love this system. There is an initial learning curve using this system but once you get past this there are numerous pros to utilizing their system.

    This review was submitted organically. No incentive was offered
    Review Source
  • Grace from Wild Ginger and The Triple Door

    Specialty: Food / Beverage

    Number of employees: 201-500 employees

    July 2018

    Great small business recruiting site!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    talentReef has been a life saver in regards to reducing the amount of paper used for new hires. We get a steady flow of applicants and have had a lot of success with the site over the past 2 years. Customer service has improved greatly since we started with them.

    Pros

    Easy and cost effective way to go to paperless onboarding. Easy to use and track applicant progress, especially when hiring for multiple positions across multiple locations. Applications are thorough. The ability to customize our hiring site is awesome!

    Cons

    Would be great if as the admin you could add your own positions rather than having to rely on customer service to get new positions added. The "add hire" function for applicants is not very easy to navigate.

    This review was submitted organically. No incentive was offered
    Review Source
  • Eric from HuHot Mongolian Grill

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    July 2018

    TalentReef has been excellent to work with as a partner of our business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    TalentReef has been excellent to work with as a partner of our business.

    Pros

    Ease of use. Customer support has always been very strong. No matter who your representative is, they are always eager to assist.

    Cons

    There has been some down time as they update their services. They typically do them when it's not an issue (weekends, late at night, etc.)

    This review was submitted organically. No incentive was offered
    Review Source
  • Jennifer from Apple Gold dba Applebee's

    Specialty: Food / Beverage

    Number of employees: 1,001-5,000 employees

    July 2018

    Great Experience

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We've had a great experience with talentReef because of their fast response times and communication. They understand the needs of the industry and the administrator site is user friendly and intuitive.

    Pros

    Easy to use, great customer service and resources. Updates and new features on a regular basis. Consistent communication. They offer a Social Recruiting tool.

    Cons

    There are some features that you are not able to personalize specific to your company. Could be faster.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kornelija from Abba Eye Care

    Specialty: Healthcare / Medical

    Number of employees: 51-200 employees

    July 2018

    Great value!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    i think the value for the money is very good! Would recommend it.

    Pros

    Customer service is top notch! From the sales process, to implementation, to customer support - they are great! They keep in touch long after implementation to make sure everything works right. I love that I have assessments included in the price!

    Cons

    I don't like that I have to open a ticket every time I want to create a new position. This makes it a bit slow to post new jobs.

    This review was submitted organically. No incentive was offered
    Review Source
  • Michael from TTH Hotels

    Specialty: Hospitality / Travel

    Number of employees: 501-1,000 employees

    July 2018

    VP of Human Resources

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you are looking for a simple, cost effective software to manage social recruiting, onboarding, training and performance management, then this is the software that you must use. It is perfect for hospitality and restaurants! The flow to indeed and other sites is seemless.

    Pros

    The ease of use from both the HR side and the applicant/employee side make this the best software all in one package.

    Cons

    The reporting functionality could still use some further development. However, in the 4 years I used the software, it was constantly being updated.

    This review was submitted organically. No incentive was offered
    Review Source
  • Adriana from Health Quest Chiropractic

    June 2018

    TalentReef is helping me organize our hiring and onboarding process!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Organization! When you are constantly hiring new staff, you need a system that keeps all the information and files organized.

    Pros

    TalentReef is supper user friendly, and customer service is excellent. It is amazing how TalentReef helps you keep every candidate's file organized. I am able to keep all employee related documents in the system so when I need something I can find it right away.

    Cons

    The cognitive tests they provide are not very challenging. The tests are good for an entry level position but not for the job openings I have.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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