We use TapMyBack for a number of different things;- a monthly ENPS score for the company, gathering feedback from cross-department team members on certain activities and most importantly, recognising staff contribution based on the company values which we use as the measure for rewarding the employee of the month, which we find the best way as is completely unbiased and also gives all members a change to recognise others, not just limited to the team leaders/managers. The website is easy to use, but the integration to Microsoft Teams is absolutely perfect as we use Teams all the time so have TapMyBack right there available without having to think about checking in online.

Nothing too much to say here - it would be nice if the feature available on the mobile app where you can comment on a particular message could be made available online / on the Teams integration.

I have never experience problems and have enjoyed our teams using Tap My Back for several years.

I love using Tap My Back for my our company employees. It is fun and easy to use and to recognize people's efforts. The teams really enjoy seeing taps to other employees and themselves. It is also convenient to be able to comment on others posts so employees continue to be recognized even after the first "kudos"!

Increase capacity of characters allowed in post, especially if recognizing a team or more than one person in a post. Sometimes you have to find creative ways to abbreviate words.

Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing.

The software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews.

The character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group.

Extremely helpful team and clear platform to use, with interactive support from the head office team

Tap My Back is easy to install and extremely intuitive. The main team made connection with us and helped us understand extra features and even took on board some of our ideas which were later implemented. integration with MS Teams is useful. the main recognition platform is so simple to use plus alignment with our company values is pertinent and clear to use.

As the platform has developed, the extra features don't really have enough launch explanation around them but the core simplicity remains.

Has been a great experience internally and recruiting tool for engagement

Ease of use, visibility into the great things going on in our firm - giving rewards for those things

Seems there are features that may be useful we aren't using - we would like it to automatically score things and automate reward systems

Very very happy

Its so easy to use and an excelllent way to say thank you to colleagues and visable to the whole organisation so everyone can see recent achievements

It keeps logging me out and i have to reset my password every time which is annoying

We use it as a staff appreciation platform for 5 attributes. Staff use it to express their appreciation of others actions, attitude, achievements, advancements, & assistance which is then reviewed & rewarded monthly.

All find it very simple to use & interact with others..

Not sure that i can identify anything at the moment

Good

this software is easy to use and very user friendly

no feature to share the same on linkedIN/ whatsapp

Overall, Tap My Back became part of the company culture at COMON, making the process of collecting and providing feedback an easy, timely and painless task.

Easy of use, both for administrators and end-users. Available on the web, Slack, Microsoft Teams, and mobile app makes it even easier to use and collect feedback. Templates and examples for surveys and forms make the job of the administrator much easier and faster.

Analytics and dashboards still need some improvement.

We've found Tap My Back very motivational within our company, especially during Covid when we want to highlight good points about our team members to bring positivity back to the team.

The app isn't that good, I have found this quite hard to use.

It really helps emphasis on our core values while providing recognition which improves the team motivation.

We use the tool to provide public recognition to other people. We integrated the tool with slack. Every time someone is delivering good quality work internally or to clients. It helps showing appreciation to someone in alignment with the organizational values. We created 13 types of badges. We also use the tool for feedback. Anyone can ask particular feedback on his work via the tool. On regular basis we also evaluate the general mood of the team and how likely they are to recommend one of his peers/friends to work with us.

I think we do not use the tool at its full capabilities. One of the feature I found uneasy to use was the analytics tool. But this might be simply because I don't use regularly.

Our teams can connect and see others achievements and comments, which helps us support each other.

It often is forgotten about. Although super easy to use, I think because you have to log in and write reviews on a different webpage, many people don't utilize it.

Great tool. Recommended for small, medium enterprises who are growing and want to have a well defined employee engagement and recognition process in place.

- The product was complete self-service. Easy to sign-up, setup and roll it out to team within a matter of days - The existing templates made it easy to setup but at the same time provided enough small customizations to make it look specific to our organization - No frills, easy to use UI made it easy for the employees to adopt it - Ability to send pulse surveys to a group or all employees, doing peer-to-peer recognition and also 360 feedback

- There is a big library of options for gifting to employees with cards to brand names. However, sometimes the easiest option and preferred option is cash gift cards and this was not easy to figure out or do on the site

Really pleasant, really good

I like to use it to give feedback to my co-workers and recognize them for what they achieve, really love the integration with other platforms (Slack in my case)

Not so useful dashboard, really should improve that part

Never faced any issues from user perspective... it's always up and running... Benefitted organization by Helping to keep motivation up among employees and building/improving relationships across remote teams. Cheers.

From user perspective... it's a breeze... Super Easy and Real Quick!!!

sometimes face issues with SSO. It would be good if it's integrated on our intranet site instead of accessing and external website URL

My overall experience has been very positive. It has motivated team members.

It is very user friendly. I love how this provides recognition and rewards to staff members and creates a positive work environment . It has been a great tool during this past year.

I did not find any features missing from this software. It is very easy to use and there have been no issues with log in or anything. It has been stellar!

Definitely the ease of use and how it integrates smoothly with Slack.

The mood feature could have more options to be more accurate, but they informed us it should be implemented soon.

it is ok.

Easy to use for entire company. it is easy to set up new users and remove old ones

Reporting needs improvement. reporting is not very good. It is difficult to read

Love providing praise and this platform allows group collaboration and awareness!

The initial versions of this product was slow.

Tap my back helped me have better interaction with my co-workers and have the ideas and suggestions of everyone taken to count.

Thanks to this app I can get the right feedback from my subordinates, taking in count opinions and also ideas for future implementation.

I don´t have cons as for the app, but sometimes the information can loose a little bit of value when the employee feels overwhelmed by the size of the survey.

Very straightforward tool to implement a better employee engagement and recognition process.

Easily integrated in the MS Teams and Slack environment.

So far no cons to the Tap My Back software.

I think its a great tool to rocognize employes and bring the team together. Overall I think its great!

It brings the team together during this pandemic time

There is nothing I dislike, but maybe it could be more intuitive

A workplace aid to encourage others!

Easy to use. This is like a workplace social media but with a reliable substance & positive impact!

There's really nothing I can think of as not likeable about this product. Maybe just maybe, some feedback or affirmations become corny or cheesy?

I like the user interface and the ease of use

Maybe the user experience can be improved

It helps to appreciate effort of our colleagues in just few clicks.

I am using this app for more than 6 months now and I haven't found any cons yet.