All Tap My Back Reviews
1-25 of 94 Reviews
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Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Tap My Back Review
I think TMB brings people together in this period that we are working in homeoffice, and creates a habbit to compliment coworkers.
CONSI think that sometimes its hard to adress the comment to the right person
Vendor Response
Hello! Thank you so much for the review! We're happy that you're enjoying using Tap My Back! We would love to know more about the issue you raised about addressing comments, could you send us an email to team@tapmyback.com explaining it in more detail? Please and thanks! Team Tap My Back
Replied April 2021
Kieron
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Staff Recognition & Microsoft Teams Integration
We use TapMyBack for a number of different things;- a monthly ENPS score for the company, gathering feedback from cross-department team members on certain activities and most importantly, recognising staff contribution based on the company values which we use as the measure for rewarding the employee of the month, which we find the best way as is completely unbiased and also gives all members a change to recognise others, not just limited to the team leaders/managers. The website is easy to use, but the integration to Microsoft Teams is absolutely perfect as we use Teams all the time so have TapMyBack right there available without having to think about checking in online.
CONSNothing too much to say here - it would be nice if the feature available on the mobile app where you can comment on a particular message could be made available online / on the Teams integration.
Vendor Response
Hello Kieron! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally how we can improve our teams integration. If there's anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back
Replied May 2021
Page
Real Estate, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed June 2021
Easy to Implement but difficult to engage
Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing.
PROSThe software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews.
CONSThe character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group.
Vendor Response
Hi Page! Thank you so much for the review! And thank you for the valuable feedback too! Those were good points you've raised. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back
Replied June 2021
Jennifer
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fun and Easy way to recognize employees
I have never experience problems and have enjoyed our teams using Tap My Back for several years.
PROSI love using Tap My Back for my our company employees. It is fun and easy to use and to recognize people's efforts. The teams really enjoy seeing taps to other employees and themselves. It is also convenient to be able to comment on others posts so employees continue to be recognized even after the first "kudos"!
CONSIncrease capacity of characters allowed in post, especially if recognizing a team or more than one person in a post. Sometimes you have to find creative ways to abbreviate words.
Vendor Response
Hello Jennifer! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally the message box characters capacity. If meanwhile you remember anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back
Replied May 2021
Tabs
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Excellent Product
Very very happy
PROSIts so easy to use and an excelllent way to say thank you to colleagues and visable to the whole organisation so everyone can see recent achievements
CONSIt keeps logging me out and i have to reset my password every time which is annoying
Vendor Response
Hey Tabs! Thank you so much for the spectacular review and feedback! We are extremely happy that you're enjoying using Tap My Back! Regarding the password reset issue you're experiencing, could you please send us an email to team@tapmyback.com (so that we can get your contact) so that we can better understand and fix it? Please and thanks, many thanks! Team Tap My Back
Replied May 2021
Carlos
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Engage facilitator
Easy to give (and receive) a public (to the organization) peer recognition
CONSThe application is not always on my top of mind, would be something interesting to improve
Vendor Response
Hi Carlos! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! We are continuously improving our platform, and Slack experience is also on our top of mind :) Thanks again, Team Tap My Back
Replied August 2022
Fabrizio
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
Great platform
Really pleasant, really good
PROSI like to use it to give feedback to my co-workers and recognize them for what they achieve, really love the integration with other platforms (Slack in my case)
CONSNot so useful dashboard, really should improve that part
Vendor Response
Hi Fabrizio! Thank you very much for the review and comments. Regarding the dashboard, is it the Personal Profile one? Could you give us more details by sending an email to hello@tapmyback.com? Thank you so much to give us the chance to continue improving! Cheers, Tap My Back Team
Replied July 2022
Ricardo
Telecommunications, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
The app you didnt know you need until you see it working
Recognition is a main issue for companies, TapmyBack, is in the midpoint of being funny, interactive, but keeping in mind that it is important to recognice.
PROSEasy to implement, adaptative look and feel, lot of features
CONSNot yet, still using it. If I found something will let you know
Reason for choosing Tap My Back
Price and easy to implement
Vendor Response
Hello Ricardo! Thank you so much for the great review! We are very happy that enjoy Tap My Back! If you'd like to send any more feedback and/or suggestions in the future, you can always send us an email at hello@tapmyback.com. We'd love to see more input from you! :) Thanks again, Team Tap My Back
Replied November 2022
Fran
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed July 2022
Great tool, but the UI and features cool be a lot better
It has increased team recognition because of how simple it is to give taps to coleegues
CONSThe UI is not good and it is not very user friendly.
Vendor Response
Hello Fran! Thank you very much for the review and comments :) Regarding the interface, could you give us more details by sending an email to hello@tapmyback.com? Thanks again! Tap My Back Team
Replied July 2022
Dário
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Great tool to build a more connected team
Definitely the ease of use and how it integrates smoothly with Slack.
CONSThe mood feature could have more options to be more accurate, but they informed us it should be implemented soon.
Vendor Response
Hi Dário! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back"
Replied July 2022
Inês
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Tap My Back - The application that brings "backs" closer
The experience has been very pleasant, the application is used every month by our employees who have shown enormous satisfaction, has contributed to the union as a company and to bring together colleagues from various areas of the country. I would recommend a lot to other companies.
PROSEasy to use Attractive design Very noticeable feedback for the company Possibility to choose answers in "animated images" or images and not 100% written answers Various integrations in various software Many very useful templates and examples
CONSHard-to-contact support Several mistakes months apóes months Difficulty in having a follow-up manager Too many notification emails
Vendor Response
Hi Ines, Thank you so much for the super detailed review! Our team loved reading it! We're so happy that MACHRENT is enjoying using the platform! Your specific cons are very concerning, tough. We'll work on providing you with better support! If you have any additional comments, please send us an email to team@tapmyback.com or contact us via the chat widget. We'd love to hear more from you! Many thanks, Team Tap My Back
Replied April 2021
Lee
Utilities, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
Awesome Software
Its so easy to use and motivates the whole team.
CONSCant really think of any. But one thing that isn't included that would be good is that we can give points out of 5 to our colleagues
Vendor Response
Hi Lee, Thank you so much for the review and feedback! We're so glad that you enjoy using Tap My Back! And thanks again for your suggestion! You are referring to a rating system, that's an idea - we'll take note and we'll discuss this with our product team. Meanwhile, if you would like to elaborate more on your idea, or come up with any other improvement suggestions, please send us an email to team@tapmyback.com, we'd love to hear more from you! Many, many thanks! Team Tap My Back
Replied April 2021
Bert
Wholesale, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Tap My Back
average
PROSThe ease of use and ability to tap teams as well
CONScontinual development and add on features
Vendor Response
Hi Bert! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back
Replied June 2021
Tosan
Financial Services, 201-500 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
My Tap my back review
It's been useful in giving recognition to hard working colleagues
PROSIt is impactful to the organization and okay to use.
CONSLogin take a little bit of time, and can be improved upon.
Vendor Response
Hi Tosan! Thank you so much for the review! And thank you for the valuable feedback too! We took notes of it and will carefully think about it but it would be helpful if you could give us more details on your logging in issue. What do you think could be improved, besides the time to login? Go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back
Replied June 2021
Ignacio
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Tap My back review
The posibility to congratulate my parters great work
CONSSince i have been using this software i havent find no cons
Vendor Response
Hi Ignacio, And wow! Thank you so much for the feedback! We love that you enjoy using it! If you come up with any improvement ideas or suggestions, please send us an email to team@tapmyback.com, we'd love to hear more from you! Many thanks, Team Tap My Back
Replied April 2021
Mauricio
Verified reviewer
Hospital & Health Care, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2021
Easiest feedback ever!
Tap my back helped me have better interaction with my co-workers and have the ideas and suggestions of everyone taken to count.
PROSThanks to this app I can get the right feedback from my subordinates, taking in count opinions and also ideas for future implementation.
CONSI don´t have cons as for the app, but sometimes the information can loose a little bit of value when the employee feels overwhelmed by the size of the survey.
Vendor Response
Hi Mauricio and sorry for our late reply. Thank you so much for your review. And we completely agree: shorter pulse surveys are way better than traditional long surveys. Feel free to exchange some ideas with us about surveys templates by sending us an email to hello@tapmyback.com. We'll be happy to assist you! Team Tap My Back
Replied January 2022
Kaline
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT