Tap My Back

RATING:

4.60

(93)

About Tap My Back

Tap My Back is an easy-to-use employee recognition app/software to build a stronger organizational culture and improve performance. Integrated into MS Teams or Slack. Team managers can utilize the application to gain insights into private feedback activity on a leaderboard and track performance using activity graphs. Features of Tap My Back include social recognition, (custom) rewards, user management, customizable branding, analytics, a news feed, skills management, scoring, template management, data export and reporting. It offers a feedback hub, which allows users to give and send feedback, select a deadline for request, rate with skill badges, add comments, and more. Additionally, managers can create template-based pulse surveys for gaining opinions from teams, mu...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Tap My Back Pricing

Start for free with your team. Upgrade when you’re ready! Free forever for teams of up to 10 users. Recognize - Motivate your teams and reinforce company values $2.50 user/month Engage - Full engagement software to build a feedback culture $4.00 user/month Ultimate - Get the best service for the best engagement strategy $9.50 user/month Enterprise - We adjust and customize Tap My Back to your needs Get a Quote

Starting price: 

$2.50 per month

Free trial: 

Available

Free version: 

Available

Social Recognition Taps. Give taps and recognize work efforts of your colleagues & managers
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Tap My Back Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 93 reviews

Anonymous

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: Capterra 

EASE OF USE

5

FUNCTIONALITY

5

April 2021

Tap My Back Review

Pros

I think TMB brings people together in this period that we are working in homeoffice, and creates a habbit to compliment coworkers.

Cons

I think that sometimes its hard to adress the comment to the right person

Response from Build Up Labs

Hello! Thank you so much for the review! We're happy that you're enjoying using Tap My Back! We would love to know more about the issue you raised about addressing comments, could you send us an email to team@tapmyback.com explaining it in more detail? Please and thanks! Team Tap My Back

Replied April 2021

Gary

Company size: 11-50 employees

Industry: Civil Engineering

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2021

Tap My Back & Meon

Extremely helpful team and clear platform to use, with interactive support from the head office team

Pros

Tap My Back is easy to install and extremely intuitive. The main team made connection with us and helped us understand extra features and even took on board some of our ideas which were later implemented. integration with MS Teams is useful. the main recognition platform is so simple to use plus alignment with our company values is pertinent and clear to use.

Cons

As the platform has developed, the extra features don't really have enough launch explanation around them but the core simplicity remains.

Reasons for choosing Tap My Back

simplicity to implment and to operate for end users.

Response from Build Up Labs

Hi Gary, Thank you so much for your super detailed review! You are absolutely right, and we will implement feature announcements soon, whenever we have new releases. Thanks again! Team Tap My Back

Replied April 2021

Fran

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

3

FUNCTIONALITY

3

July 2022

Great tool, but the UI and features cool be a lot better

Pros

It has increased team recognition because of how simple it is to give taps to coleegues

Cons

The UI is not good and it is not very user friendly.

Response from Build Up Labs

Hello Fran! Thank you very much for the review and comments :) Regarding the interface, could you give us more details by sending an email to hello@tapmyback.com? Thanks again! Tap My Back Team

Replied July 2022

NEIL

Company size: 11-50 employees

Industry: Business Supplies and Equipment

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

May 2021

Great Stuff!

Great stuff, we have been using the software for a long time with no issues. It’s a great addition to our HR workflow.

Pros

Easy to use, now integrated into teams makes it so easy to use

Cons

None really... the only additional feature that would be nice to to include gifts to image upload. Fee this could add a bit of extra fun to giving taps

Response from Build Up Labs

Hey Neil! Thank you so much for the great review! We are very happy that you're enjoying using Tap My Back! Do you mean Gifs? It is possible to upload gifs into Taps, perhaps there's something else going on...? Or maybe you're referring to giving taps in the Microsoft Teams integration with gifs attached? Or were you indeed talking about gifts? Either way, please feel free to send us an email with more feedback to team@tapmyback.com, we'd love to hear more from you! Thanks again, Team Tap My Back

Replied May 2021

Rui

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Employee recognition and pulsey surveys became part of our feedback culture

Overall, Tap My Back became part of the company culture at COMON, making the process of collecting and providing feedback an easy, timely and painless task.

Pros

Easy of use, both for administrators and end-users. Available on the web, Slack, Microsoft Teams, and mobile app makes it even easier to use and collect feedback. Templates and examples for surveys and forms make the job of the administrator much easier and faster.

Cons

Analytics and dashboards still need some improvement.

Response from Build Up Labs

Hi Rui! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more detailed feedback and/or suggestions about the Analytics and dashboards, go ahead and send us an email to hello@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

Replied July 2022

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