About Tap My Back

Tap My Back is a human resources solution that helps businesses engage and recognize employees using eNPS, pulse surveys, feedback and recognition tools. Administrators can utilize the application to gain insights into private feedback activity on a leaderboard and track performance using activity graphs.

Features of Tap My Back include social recognition, user management, customizable branding, analytics, a news feed, skills management, scoring, template management, data export and reporting. It offers a feedback hub, which allows users to give and send feedback, select a deadline for request, rate with skill badges, add comments, and more. Additionally, managers can create template-based pulse surveys for gaining opinions from teams, multiple individuals, or...


Read More

Supported Operating System(s):

63 Reviews of Tap My Back

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(39)

39

4 stars

(21)

21

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

June 2021

Sebastian from Tavano Team

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

June 2021

Great tool to create stronger team relationships!

Pros

It's very friendly to incorporate into a team dynamic and processes with plenty of options to share and distribute taps across different channels.

Cons

I guess the biggest drawback as a team leader is that I cannot see how a team member qualifies themself. It would be great to be able to access this so when we meet to set new development plans we both have both evaluations to compare and it can make conversations easier.

Response from Build Up Labs

Replied June 2021

Hi Sebastian! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! That's a good point you're raising there. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

May 2021

Kieron from Meon Ltd

Company Size: 11-50 employees

Industry: Civil Engineering

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2021

Staff Recognition & Microsoft Teams Integration

Pros

We use TapMyBack for a number of different things;- a monthly ENPS score for the company, gathering feedback from cross-department team members on certain activities and most importantly, recognising staff contribution based on the company values which we use as the measure for rewarding the employee of the month, which we find the best way as is completely unbiased and also gives all members a change to recognise others, not just limited to the team leaders/managers. The website is easy to use, but the integration to Microsoft Teams is absolutely perfect as we use Teams all the time so have TapMyBack right there available without having to think about checking in online.

Cons

Nothing too much to say here - it would be nice if the feature available on the mobile app where you can comment on a particular message could be made available online / on the Teams integration.

Response from Build Up Labs

Replied May 2021

Hello Kieron! Thank you so much for the spectacular review and very detailed feedback! We're extremely happy that you're enjoying using Tap My Back! We took notes of your feature request and will discuss internally how we can improve our teams integration. If there's anything else you think we should improve or that you want to add, please let us know by sending an email to team@tapmyback.com, we'd love to hear more from you! Thanks again! Team Tap My Back

June 2021

Bert from Meon Ltd

Company Size: 11-50 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Tap My Back

average

Pros

The ease of use and ability to tap teams as well

Cons

continual development and add on features

Response from Build Up Labs

Replied June 2021

Hi Bert! Thank you so much for the great review! We are very happy that enjoy using Tap My Back! If you'd like to send any more feedback and/or suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back

May 2021

Fernanda from Tavano Team

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Tapmyback un buen aliado para la gestión del Talento

Tapmyback nos está ayudando mucho a poder construir nuestra cultura organizacional.

Pros

Es una herramienta muy intuitiva y práctica que acompaña muy bien la cultura de feedback 360 y reconocimiento. Tiene un buen balance entre simpleza y a la vez poder abarcar aspectos claves. La atención al cliente es muy buena y rápida. También pedí algunas customizaciones simples que fueron resueltas con mucha eficiencia.

Cons

Si completas algo y no das click en confirmar, no se guarda en borrador lo que estabas haciendo. Esto puede ser un poco fustrante si ya habias completado un feedback extenso.

Reasons for Choosing Tap My Back

Porque se ajustaba exactamente a lo que queríamos y lo que no se ajustaba se pudo customizar. A la vez brinda mucha autonomía al administrador en las configuraciones.

Response from Build Up Labs

Replied May 2021

!Hola, Fernanda! !Muchas gracias por la espectacular rese?a! !Estamos muy contentos de que este disfrutando con Tap My Back y nos encanta saber que nuestra plataforma esta ayudando Tavano a construir su cultura organizacional! Tomamos notas de su solicitud de funciones y discutiremos internamente como podemos mejorar nuestra UX. Si hay algo mas que cree que deberiamos mejorar o que desea agregar, haganoslo saber enviando un email a team@tapmyback.com, !nos encantaria saber mas de usted! Muchas gracias, Equipo Tap My Back

June 2021

Page from RealManage

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

June 2021

Easy to Implement but difficult to engage

Overall the service is an affordable way to implement a peer to peer review program but as with any service of this type it take a lot of initial user buy-in or it just won't work to give the culture boost that you are needing.

Pros

The software is easy to implement for most companies, it has the ability to quickly and easily keep lists of your employees and their titles and roles in the organization. It is a fast and effective solution to quickly provide a platform for peer to peer and supervisor to peer reviews.

Cons

The character limit on how much detail you can leave is incredibly difficult to work within. These shouldn't be character limited and I think it would be nice to see if the person leaving you the feedback was on your team or from a different group.

Response from Build Up Labs

Replied June 2021

Hi Page! Thank you so much for the review! And thank you for the valuable feedback too! Those were good points you've raised. We took notes of it and will carefully think about it because it's something we also are thinking of implementing - so many thanks for pointing out this need! If you'd like to send any more suggestions, go ahead and send us an email to team@tapmyback.com. We'd love to see more feedback from you! Thanks again, Team Tap My Back