--- title: "Tazio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Tazio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Tazio is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/tazio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Tazio](https://www.softwareadvice.com/hr/tazio-profile/) / Tazio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/tazio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/tazio-profile/alternatives/) # Tazio User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 24 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.6/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 9 reviews (38%) - 4 stars: 13 reviews (54%) - 3 stars: 1 reviews (4%) - 2 stars: 1 reviews (4%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Platform itself is intuitive and easy to use/navigate - we have assessors who first see it five minutes before an assessment centre starts and they can pick it up straight away after they've had a few clicks around - Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates ### Most mentioned cons - The interface is very basic-looking to candidates and could be brought a bit more up-to-date - Overly complex to administer candudstes ## Tazio customer reviews Showing reviews 1-24 of 24 (page 1). ### Strong customer support. Including the CEO being hands on. - Overall rating: 4/5 - Reviewer: Ali A. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So much easier to actually book in interviews. We have a large collection of candidates who submit their profiles to DigitalGenius. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick, easy and simple to use. Link is easy to access. Majority of candidates have actually mentioned this is much easier to have a first stage interview. #### Cons Sometimes candidates get a little confused on what to expect. Not a major deal but I would suggest a little more information to the candidate taking the video beforehand would be great. Perhaps like a minute demo. #### Vendor response Ali, we have a candidate guide which can be sent out with the interview invite. I'll send you a DigitalGenius branded version. You may also want to add an example question at the start of your interviews to help candidates get comfortable with the process. Tom Replied April 2018 --- ### Recommend A* - Overall rating: 5/5 - Reviewer: Sian E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Liked the system, easy to use, easy to upload and manage job postings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tazio was user friendly for internal and external #### Cons No cons whilst using it, any issues were fixed quickly and efficiently #### Vendor response Hi Sian, Thank you so much for your positive review! We're thrilled to hear you've had a great experience with Tazio. If there’s ever anything we can do to further support you, please don’t hesitate to reach out. We're always here to help! Thanks again, Emily @ Tazio Replied January 2025 --- ### Time Consuming! - Overall rating: 2/5 - Reviewer: Hannah B. - Verified reviewer: Yes - Industry: Online Media - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is extremely time consuming as we spend so much time manually fixing problems and helping candidates/colleagues/assessors to log in. We also spend A LOT of time on the phone/emailing customer services. There are certain clauses that make Tazio work less effectively (it works not at all in fact), such as having extra tabs open/saving Tazio as a book mark/clicking on event links in stead of copy and pasting into browser (this is advice from the customer service team), these little time saving tips stop Tazio from working completely - why? It is also not widely known about these until you speak to the customer service team so external candidates/assessors/colleagues think the system is broken. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Once you know the system - it is fairly easy to navigate. #### Cons Constant log in problems with candidates/assessors Constant bugs with downloading reports Time consuming Tim saving tips (bookmarks/clicking on event links) make Tazio not work #### Reasons for choosing Tazio I came in to the company when Tazio was already being used successfully. We have then taken Tazio on to a new project within the last year where it is being used much less successfully. --- ### Using for benchmarking applicants for work - Overall rating: 4/5 - Reviewer: Tracy J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it helps us to benchmark applicants with real life scenarios they could face in their role before they go to interview and also gives us a good idea of the English language understanding #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use, marking is easy and the process is simple for applicants to use #### Cons Report pulling is difficult to do, there are no help options to help you utilise the information more --- ### Tazio for assessing potential recruits - Overall rating: 4/5 - Reviewer: Sheridan C. - Verified reviewer: Yes - Industry: Government Administration - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Tazio is critical for our assessment process. Assessors mark candidates, candidates read briefs and conduct their written tests amongst other elements. The importing of candidates is simple to use. #### Cons Tazio goes down alot, which impacts candidate experience, there are also alot of issues that show up, including assessor scores and comments deleting themselves, showing as failed when it should be passed. --- ### Tazio - Overall rating: 3/5 - Reviewer: Louise C. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Jo at Tazio is fantastic, she is a real asset and deals with an queries promptly Its relatively easy to use and its good that as an admin am I able to reset questions for the candidates #### Cons I fell like Tazio have fell behind in comparison to other video interviewing platforms that we use, not be able to use it on a mobile phone has meant a huge number of candidates interviews came through but were incomplete. For the target audience (grads and apprentices) this may would the device they would most likely use #### Vendor response Hi Louise, thanks for your review and comments. We're aware of the issue with video interviews being completed on iPhones which was introduced with a recent iOS update. We're currently working on a fix for the problem which is affecting about 5% of candidates and will be releasing an update shortly. Replied June 2022 --- ### Amazing Tazio - Overall rating: 5/5 - Reviewer: Joanne B. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A very positive experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of navigation and how user friendly it is. #### Cons No dislikes. I like everything Tazio has to offer. #### Reasons for choosing Tazio Best option. --- ### Tazio Review - Overall rating: 4/5 - Reviewer: Sarah W. - Verified reviewer: Yes - Industry: Executive Office - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Features I use are mostly psychometric testing and online assessments. #### Cons If something is not fully built, the manual entering of information to ensure it is all correct and set-up. --- ### Tazio - Overall rating: 5/5 - Reviewer: Craig W. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good :) #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really helpful staff. Always there when you need them. Knowledgeable and always willing to help. Also a fast response time :) #### Cons I think it's our software (Talentlink) that could marry up with Tazio better as there are times when we can't access Tazio because the link is missing on our own system, so we can't mark the person unless we login to admin on Tazio. I think it's our system though not Tazio. --- ### Does the job well, although the interface for candidates looks very basic! - Overall rating: 4/5 - Reviewer: Lauren H. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros - Very friendly and helpful team - Assessments are fairly straightforward to set up - Platform itself is intuitive and easy to use/navigate - we have assessors who first see it five minutes before an assessment centre starts and they can pick it up straight away after they've had a few clicks around - Good value for money #### Cons - The interface is very basic-looking to candidates and could be brought a bit more up-to-date - Making changes once something is set up can sometimes be a bit of a challenge - We do find we have to spend some time trying to help assessors log in sometimes, with errors occurring for reasons we can't seem to establish. Some of the errors we have learnt about though and have managed to prevent happening again. --- ### Not applicable - Overall rating: 5/5 - Reviewer: Tracey K. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been good #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Modern and easy yo use both from a user and an administrator point of view #### Cons Sometime updates are made without telling the administrator which causes issues delivering a project #### Reasons for choosing Tazio Not applicable #### Reasons for switching to Tazio Not applicable --- ### Feedback - Overall rating: 4/5 - Reviewer: Michael A. - Verified reviewer: Yes - Industry: Public Safety - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good, easy to use system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros As a user of the system, i do find it easy to use #### Cons As a user i understand the system does most of whats needed. Its all about the configuration / settings that are applied, so i cant think of any cons at this point. --- ### Great tool, slightly clunky at first but Customer Service is excellent - Overall rating: 5/5 - Reviewer: ROBERT S. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. * Tazio has helped us to offer a new solution during the COVID era * We've had our 'teething issues' but the CS staff have been excellent #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * Good features * Great Customer Service staff * Excellent library of help information * Good value for money * Good for HR and clients that use traditional assessment centres #### Cons * Once you publish a project you cannot amend (you have to duplicate and republish) * Currently heavily using Flash which is becoming unsupported by Chrome in Dec 2020. I know that Tazio have alternatives in development #### Reasons for choosing Tazio * Nice people that pitched to us, understood our needs and were not overly pushy * The guy that runs the business is very knowledgeable on technology and HR issues --- ### Very efficient - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being bale to screen candidates autonomously. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very good software, easy to follow and understand. Each drop down is very quick and helpful. And its great save the questions. #### Cons Can sometimes be slow and navigating candidates can be slow when you try and put in a new candidate name and it reloads --- ### Simple to integrate and very helpful support. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have found Tazio to be very easy to implement and Tazio's technical support was extremely helpful. #### Cons The candidate feedback pages could be improved. We ideally want to be able to embed a cut down version of the feedback page into our application. --- ### Great support - Overall rating: 4/5 - Reviewer: Davd G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Support from internal team. Flexibility re our requirements #### Cons Overly complex to administer candudstes #### Reasons for choosing Tazio Flexibility --- ### Tazio - Review - Overall rating: 5/5 - Reviewer: Catherine J. - Verified reviewer: Yes - Industry: Human Resources - Company size: 1001-5000 employees - Product usage: Used other for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Administrator access. Ease of use. Reporting #### Cons Not flexible enough with some client requirements like sending candidate reminders --- ### Met the expectations for the needs in the process - Overall rating: 4/5 - Reviewer: Joanna N. - Verified reviewer: Yes - Industry: Human Resources - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to use, very straight forward, and fast customer service #### Cons very restricted format to add candidates into the event, but once mastered then it wasnt a problem later on --- ### Tazio Review - Overall rating: 4/5 - Reviewer: Ana L. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 10000+ employees - Product usage: Used other for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how easy to is to use. from the candidate experience as well as our professional experience. #### Cons Sometimes when looking at the videos, the quality isn't the best. --- ### Assessment Center - Overall rating: 4/5 - Reviewer: Agnieszka M. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Tak for candidates, assessment of cabdidates. #### Cons Reporting. To many things to do to get reportort. --- ### user guide - Overall rating: 5/5 - Reviewer: Maqsood k. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros all interviews in one place, easy to navigate #### Cons videos on occasions would freeze, therefore this need working on --- ### One of the very best options out there! - Overall rating: 5/5 - Reviewer: francesca t. - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Able to only put through candidates for interview that are really able to present themselves professionally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's amazingly simple to use. The candidates understand it. No downloads necessary. Lots of different functions and interview methods available. Easy to modify templates. No glitches, no down time, it always works. The customer care is fast, responsive and often out of hours. If you need an adjustment or addition they listen and alter things if they can. I longlisted several systems before deciding this one was the one to buy and we are all really pleased with it! #### Cons Screen share. It would be so so useful. I know it's in the pipeline and I'm really looking forward to being able to offer it to candidates. --- ### Video interveiws - Overall rating: 4/5 - Reviewer: Alexandra H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros It is a very useful and easy way to mark and assess video interviews. Easy to use. #### Cons None as such. The product is easy to use for the most part. --- ### From the offset the team at Tazio were very helpful and got us onboarded very quickly - Overall rating: 4/5 - Reviewer: Carl W. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helped with our recruitment process and deal with the volume of applications we receive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use for both us for hiring and for the candidate submitting the application. We did not require long training sessions to use the product. #### Cons Only small comment would be, that I am not a fan of the "Lets get started" pop up when you first log in. But this is such a small point on a great product. #### Vendor response Carl, You can tick a box in the bottom left hand corner of the pop up to stop it displaying each time you login. Tom Replied April 2018 --- Tazio Reviews, Pros and Cons - 2026 Software Advice