All Time Clock Wizard Reviews
1-25 of 87 Reviews
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Abhishek
5,001 - 10,000 employees
Used less than 6 months
OVERALL RATING:
5
Reviewed January 2022
Time Clock Wizard Makes Logging Hours for Payroll Easy!
Preston
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Timeclock Wizard is the most intuitive timekeeping software I've ever used
It's extremely easy to use! It makes payroll so much easier by providing perfect reports. The interface is easy to use and actually intuitive!
PROSTimeclock Wizard is AMAZING! It's very easy to use, the mobile app is super-convenient, and the support staff is absolutely perfect! They're extremely helpful!
CONSThe only problem I've ever had with Timeclock Wizard is on the mobile app, when my connection isn't strong.
Renetta
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
We love Time Clock Wizard and their team!
The Time Clock Wizard app has been extremely helpful in making the business much more efficient in the way we track customer projects and time. The application allows you to invoice directly from the time sheets. Even time tracking through the mobile app makes it so easy to keep up with tracking billable and non-billable time. Also, the Time Clock Wizard customer support has been very friendly and efficient in helping out with integration and implementation issues that have arisen. They help resolve any problems we encounter with the application. Time Clock Wizard's amazing!
PROSUsing Time Clock Wizard allows my staff an easy way to sign in and out from a clients home, allowing them to put notes in for what they helped with that day. I can look on the GPS to make sure where they are, if necessary. Customer service is fantastic, very knowledgeable and courteous. And the application is very simple to use!
CONSThere was an issue where I could not figure it out on my own. I called their support staff and worked with one of their support, she was amazing. She and her team were able to solve and correct the problem, she returned calls as promised and was a delight to work with.
Mark
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2017
More trouble than it's worth
It's fairly simple to set up and use, cost is competitive, however since become a paid for service quality has suffered.
CONSConstantly fails to clock people in on mobile and sometimes says people are clocked in, then when they clock out it erases the clock in for that day showing that member of staff as being clocked in for 30+ hours. No notifications of 'maintenance' which they say they do daily! so at some point every day the website is down, today it was down for several hours so none of my staff could clock in, there was no email to say it would be down and no notification when logging in of scheduled maintenance. Customer service doesn't seem remotely bothered. I take me hours each week to check staff records which are a total waste of my time. I am now trialing other solutions which offer far more for the same or less money per month. The crazy thing is when this was a free service it was great! but since it's gone paid for it's got worse!
Kristina
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2017
This is a really great free timeclock software. It makes tracking employees easy.
I can easily catalog when my employees arrive without relying on pen-to-paper transfer or memories, and I can quickly spot trends or patterns in attendance.
PROSThe simple interfact and "use anywhere" features are fantastic. I love that although they've implemented a paid subscription, they've kept the basic features free, as I've come to rely heavily on this tool!
CONSI understand that business needs change, and when I signed up and saw their "forever free" promise I was skeptical. Normally I avoid using features I don't intend to pay for because I don't like to become reliant on them .... but I absolutely found myself feeling a real hole in my HR space when Time Clock Wizard began charging for their amazing features like tracking tardies, having employees submit time-off requests, etc. It's definitely worth charging for -- it's a robust and straightforward platform -- but I do miss having those features available for free in my tiny office.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Useful!
I use this software as employee to track my times at the office. The software is very easy to use, it allows you to see the hours that you´ve worked in an organized time card with the dates, start and end hours and the duration of your shift. The software is very useful in order to track your next payment because it calculate it according to the hours worked. I know it has an schedule feature but I haven´t used it so far. For me the program is easy to understand and it is a practical software to track your hours and payment.
CONSIf you forget to reload the page after a couple hours and you do a clock in or clock out it doesn´t work so you need to remember to always reload the page in order to be able to perform any action (this is in the case that you left the page always open in your computer)
Saralyn
Religious Institutions, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2018
Does the Job!
The website is very convenient when it comes to schedule requests/adjustments..also, the reports section helps keep up with time off.
CONSThe updated mobile app is very confusing, and not as user friendly as before.
Micheal
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Our rep rocks with the help I needed !!
Great product so far!
PROSThe chat feature and the fact it is usually easy to work in and the cool team members I have interacted with from time to time.
CONSI do not dislike anything at this point in the process.
Annette
Construction, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
I find that this is a very good product and functions well with my needs and my employees time cards
Perfect time sheet totals with employees names and weekdays and pay dates making my payroll easier and faster
PROSIt is easy to use I feel anyone could use this product no matter how little you know about doing time cards sheets ect .
CONSThe only thing I have found is that sometimes it crashes when I am using it but other than that I haven't its good
Vendor Response
Thank you for the great feedback, Annette! We really appreciate it.
Replied April 2018
Lynn
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2017
Bait and Switch
Ease of use and timecard reports I was able to print for our one hourly employee before they changed their policy to not allow printing on free accounts. It has other features that I do not need that might be helpful to some.
CONSStarted out free for up to 3 employees. We have one. 4 weeks later I go to print her timecard and it won't print unless I pay. I know that is not a lot of money but I felt like my information was being held hostage for money. Customer service said they put a notice on the website but I guess they don't realize that all managers don't log in before doing their payroll reports. Did screen printouts of this pay period and will look for a different program.
Jennifer
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
Time Tracking with Ease
Awesome. Love the sync feature for payroll purposes
PROSI really love TimeClock wizard. The free version even tracks and uploads to sync with your time sheet which is incredibly helpful
CONSI honestly cannot think of any cons, this is one of the easiest time track apps I have used with any job.
Lora
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2019
Time Clock Wizard
My overall experience was one of frustration. I think the Wizard would work best in a professional environment with employees that are responsible enough to handle remotely clocking in and out.
PROSThe best feature of this software was that it figured hours, and the time sheet could be printed, with hours already added up.
CONSYou could not update more than one day at a time. There was no way to make multiple corrections for the same employee, during the same week, at one time. Making corrections was a time consuming process.
Arpit
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2018
Amazing application with so many features
Have been using it in our organization for a quite a while now. has all the feature and functionality you need for an organization no matter what system/structure you are following Time clock wizard will be compatible.
CONSWorks all the time but in case of support, It becomes tricker sometimes. It becomes costly when a number of employee increases in the organization.
Kynell
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Friendly and Effective Customer Service
The product itself is incredibly easy to navigate, and the staff are incredibly helpful. the reps helped me this morning. She was great. Everyone is very knowledgeable, friendly and funny.
CONSI wish they offered Time Clock Wizard in Spanish.That's it. Otherwise it's great!
Adam
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Very user friendly and helpful in scheduling my time.
What I like most about this product is being able set up my hours for the week and especially viewing the payroll section.
CONSThe only issue I have with this software is setting up the vacation time and sick days. I get a little confused on that section.
Teri
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great experience with Time Clock Wizard!!
So far so good enjoy the product and customer support is right on.
PROS[SENSITIVE CONTENT HIDDEN] is awesome easy to work with vary helpful.
CONSI have not found anything that I dislike you.
Denise
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
The executive was and TCW team is always very polite and always able to resolve my question or problem
Ease of use and I don't have to wait on hold for more than 2 minutes to speak to a tech. They have always been just perfect
CONSIt is not Time Clock Wizard problem, but we are not using Time Clock Wizard with our Quick Books yet. I run the report right from Time Clock Wizard website which is very easy!
Crystal
Government Relations, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
3
Reviewed December 2021
Good time clock
I'd rate it a good 8 in my opinion
PROSIt was easy to use. Kept track of hours that were worked. It is a good recommended app to have
CONSThere were some gootch e but not extremely bad. The customer service helped out alot
Nikole
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Time Clock Wizard is great!
The ease of use is awesome! I can print payroll reports, keep track of my employees and know where they clock in and out at!
PROSMy employees can clock in and out using the mobile app! Effective at keeping track of where my employees clock in and out with the gps tracker!
CONSNothing I don't like!
Chris
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING: