Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Easy to use and implement. Simple to set up the app opn a smart phone and simple to use as an administrator.. all intuitive."
"Advanced but easy to use as very user friendly."
"Finger print software is a huge support for an industry that is 24/7 with different types of shift starting times. "
Cons
"As Timecloud's mobile app is reliant on the use of the internet / data, at times our merchandising staff have experienced difficulty logging their hours via the mobile app."
"Hard to manage for staff that work after midnight with date rollover"
"Not the software - but getting my staff to remember to clock in and out!"
TimeCloud Time and Attendance Reviews
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December 2019
Jody from Port Nichsolson Fisheries LP
Company Size: 11-50 employees
Industry: Fishery
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Easiest Software to use
My overall experience has been awesome. great customer service, help was always at the end of an email for phone and you never have to wait for hours waiting to be answered.
Pros
This software is very easy to understand and navigate even for people that's aren't that computer literate.
Cons
Haven't came across anything I don't like yet.
Reasons for Choosing TimeCloud Time and Attendance
The handling of my queries, the price and the expertise about thumbprint versus palm print and the best to use. Time cloud never sold me something that I didn't need. Very thorough introduction.
November 2020
Natalee from Avalanche Coffee Ltd
Company Size: 51-200 employees
Industry: Food Production
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Payroll is now a breeze
Timecloud has been a very welcomed addition to our time keeping procedures, by all staff. It has not only saved us money on our weekly wage bill, but it have made the processing of Payroll a breeze.
Pros
I love the fact that biometric Timecloud time clock give us live up to data of who is currently at work. And as the Directors travel a lot, this information is accessible where ever they are. Furthermore, it has also provided us with piece of mind by ensuring our employees are being paid correctly. When is comes to processing our weekly payroll, now this can be completed with the simple click, I can upload my payroll information into MYOB payroll software. No more spending an hours manually calculating employees hour and entering them individually into MYOB payroll system.
Cons
As Timecloud's mobile app is reliant on the use of the internet / data, at times our merchandising staff have experienced difficulty logging their hours via the mobile app.
Reasons for Switching to TimeCloud Time and Attendance
We made the switch as we found that our wage bill was creeping quite high as a result of Time fraud. Timecloud provided us the opportunity to take back control, with a biometric time clock. This meant that the clocking in and out could only be completed by the individual employee. No more clocking in my mates card, cause he is running late or because he forgot to clock out.
December 2019
Phillipa from Ziwi Limited
Company Size: 51-200 employees
Industry: Food Production
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
December 2019
user review
took a while to iron out the kinks, for more complex payroll and multi site setup the user ( client ) would benefit from a hand on set up and training. Prior to the set up a questionaire to the client regarding the setup requirements and type of work they do shifts etc to enable the set up to be smoother.
Pros
simple to set up and use and at price point for our use - scanners looked robust for our manufacturing environment
Cons
functionality of shifts and public holidays for a 24/7 rotating shift organisation Reporting for labour costing and payroll checking needs to be better, reporting tools need to be able to be uploaded or in excel format for sorting etc. Reporting function by division, shift or name Reporting function by site
Reasons for Choosing TimeCloud Time and Attendance
simple finger scanner, product spoke to the payroll system upload. Looked simple to use
January 2020

Neil from Pacific Wallcoverings Limited
Company Size: 11-50 employees
Industry: Consumer Goods
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
January 2020
Pacific Wallcoverings Limited
Very happy with the product
Pros
- Easy to use, gives us quick reporting options and is great for evacuations.
Cons
Would like to tailor the format of the reports Would be good to have a visual output that could show on a who's in screen
Reasons for Choosing TimeCloud Time and Attendance
We upgraded from finger scanner to face scanners
October 2020
Alex from GreenLife Structures
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great Leap Forward
We went from hand written photographed timesheets to a complete online system,.. it took a while for people to get used to using it with their smart phones... but now it is working well
Pros
Easy to use and implement. Simple to set up the app opn a smart phone and simple to use as an administrator.. all intuitive.
Cons
making people be patient to use it so they get comfortable took a while.. the reports function should offer more options that suit different businesses... we have a Living away from home shift (LAHA) for instance
Reasons for Choosing TimeCloud Time and Attendance
seemed to be the best value for money and the easiest to use.
December 2019
Anna from Hospitality
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
We LOVE Timecloud!!!
I have been with timecloud for a few years. Nothing is perfect but this has been reasonably awesome and saved me a lot of time and money!! I recommend Time Cloud to every employer!!
Pros
Amazing to have cloud based time sheets. So easy to upload to smart payroll for wages and a massive time saver. I think we have literally saved hundreds of dollars every week from the staff who forgot the started late or left early when they filled out their written timesheets. Super accurate now and keeps staff honest!!
Cons
It doesn't make my coffee... Seriously though I cant think of anything!
December 2019
Eric from Wawata Group Limited
Company Size: 11-50 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
My review of Time cloud
100% reliable and needed for our industry, cant see working without it now.
Pros
Finger print software is a huge support for an industry that is 24/7 with different types of shift starting times.
Cons
Some reports or reporting not well utilised, maybe due to the need of user training to optimise the availability of its capabilities.
Reasons for Choosing TimeCloud Time and Attendance
N/A
January 2020
Janine from Pink Bin Company
Company Size: 11-50 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2020
Awesome company
Great product that has made payroll so much easier. Once set up the whole payroll process is easy to do. Love that it integrates with our payroll processing company.
Pros
Timecloud has made the wage processing so much easier. Really easy product to use.
Cons
Getting used to the shift patterns took a while but once you are used to them they are great
December 2019
Josh from Sticks Building Supplies
Company Size: 11-50 employees
Industry: Building Materials
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
December 2019
Sticks
I found the team at Timecloud easy to deal with and very helpful in the setup of our system
Pros
The acuracy of employees start and finish time and the data can be sent straight to our payroll people.
Cons
Sometimes the fingerprint scanner does not work for some staff, but either a clean of the screen will help. Having a lunch or smoko time set up would be great too to track how long staff's breaks are
December 2019
Patrick from Amorini
Company Size: 11-50 employees
Industry: Logistics and Supply Chain
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
4.0
Functionality
4.0
December 2019
Reminder
Pretty good
Pros
Multiple scan - Palm, finger and password.
Cons
There is no reminder next morning when there is no logout at the end of day. If there is a reminder and then able to keep in the time of previous logout.
December 2019
Janet from Proform
Company Size: 51-200 employees
Industry: Plastics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2019
TimeCloud
Pros
Advanced but easy to use as very user friendly.
Cons
Nothing as we haven't really had problems.
December 2019
Jenna from YHI (New Zealand) Ltd
Company Size: 51-200 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2019
Very Good
Very good overall
Pros
We can track and pay exactly for time our staff have worked. We can also easily amend times when required. Very easy to check and import into our payroll software.
Cons
Not just being able to overtype times I want to amend but having to create new start and finish times in order to amend just one.
December 2019
Peter from Skellerns Metal Castings Limited
Company Size: 51-200 employees
Industry: Wholesale
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2019
Timecloud plugs the gap
Timecloud has saved us from wasted hours or processing manual time sheets, it has also tightened up on attendance.
Pros
Ease of implementation and support to get it up and running
Cons
Support was a little slow at the beginning but we worked through it okay
December 2019
asif from target nz ltd
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2019
amazing and user friendly
i have been using timecloud for almost 3 years now,. i really love the service and the product
Pros
user friendly, easy to navigate. great reporting options .
Cons
the only con i can think of is that it does not have a mobile app.
December 2019
Guido from Tongariro Lodge
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2019
User Friendly
Pros
easy to use, can use remotely, easy to upload data into MYOB
Cons
After 3 months you have to switch to History
December 2019
Garth from Rogue Graphics Ltd
Company Size: 2-10 employees
Industry: Graphic Design
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2019
solved my time recording problems
TimeCloud was easy to set up and implement,it has greatly decreased our admin time and increased accuracy for the recording of staff times.
Pros
My favourite aspect is the ability to log in and see times and edit users I can adjust shifts when needed with ease
Cons
the power cord is too short, makes locating unit trick or have unsightly cords
December 2019
Megan from Wine Country Foods Limited
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Time Cloud
Great, very easy to use
Pros
The ease of use, and accuracy of times. THe reports are easy to read as well, and easy to relay in to my payroll
Cons
Not the software - but getting my staff to remember to clock in and out!
Reasons for Choosing TimeCloud Time and Attendance
Just looked simple
December 2019
Richard from Wharekauhau Estate
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
December 2019
Wharkeauhau review
Pretty good
Pros
Easy to use, and easy to access from offsite
Cons
Hard to manage for staff that work after midnight with date rollover
Reasons for Switching to TimeCloud Time and Attendance
Did not interface with payroll system
December 2019
Danielle from Far North ITM
Company Size: 11-50 employees
Industry: Building Materials
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
3.0
Functionality
3.0
December 2019
Getting rid of timesheets
Its been ok, system is good but need to work the bugs out.
Pros
No more paper time sheets. Electronic, do not need to be in the office to receive the time sheets. Tracking of acutally when staff turn up.
Cons
Power cuts mean i have to reset the machine. Drops out sometimes
December 2019
Denise from CYB Construction
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2019
Easy Use
Pros
Easy to get around, ties in with existing payroll software. Great support and training provided.
Cons
Nothing that I have come across as yet, it is still early days and we have not yet fully implemented it but at this stage no issues.
Reasons for Choosing TimeCloud Time and Attendance
NZ based and meets our needs.