Time Cloud - Acacia Furniture

Been excellent for us. I recommend it to everyone I talk to when discussing this area in a business.

Pros

We are a family business that has been operating since 1981. Our business didn't have any forms of data collection for about 25 years. Time cloud has allowed up to report on all the activities that are happening in the business, eg machinery maintenance, goods received, jobs. This has allowed us to create a report on how many hours we are spending on non-billable activities vs how many hours we are adding value. The program gives us a host of options for reporting and it very easy to use.

Cons

I would love to see further updates done to the expected costs feature. For example an area where freight costs and material costs could be put in. That way it would lead to a report that could give you all the expected costs of a job + the labour cost and then maybe even add in an invoice amount which in turn leads to a GP amount + GP percentage for each job.

Perfect for our company!

Overall, we've had a great experience with Timecloud. I have recommended it to my peers in the industry and would encourage considering software in this space to seriously consider Timecloud. Great work!

Pros

It was super easy to implement and has made time tracking a breeze. For a company that manages so many projects, we really needed a comprehensive solution to eliminate the need for multiple other software subscriptions AND save a lot in the process. We couldn't be happier!

Cons

It's a smaller company, so the software is not as 'slick' as some other big players out there, but the functionality is incredible, and so well suited to (I'm sure) many other businesses that would usually opt for a bigger provider.

user review

took a while to iron out the kinks, for more complex payroll and multi site setup the user ( client ) would benefit from a hand on set up and training. Prior to the set up a questionaire to the client regarding the setup requirements and type of work they do shifts etc to enable the set up to be smoother.

Pros

simple to set up and use and at price point for our use - scanners looked robust for our manufacturing environment

Cons

functionality of shifts and public holidays for a 24/7 rotating shift organisation Reporting for labour costing and payroll checking needs to be better, reporting tools need to be able to be uploaded or in excel format for sorting etc. Reporting function by division, shift or name Reporting function by site

Making our day easier

Had a few hiccups starting off - communication between Time-cloud and our business was murky at best - training in the systems operations was lacking, but their customer service and immediate attention to our concerns were addressed quickly and we appreciated that. They are very open to conversation about our needs and have been responsive to everything we have asked

Pros

How easy it is for the end user to use. We needed something that wouldn't have a big impact on our staff workload, this is super easy for them to open the app and clock in and out without hassle

Cons

The inability to link some features to our Financial Software XERO

Good solution for Biometric time recording

Okay experience. Has taken a lot of invested time to understand the system and get it implemented - Months when we thought it might be weeks, but now at a point where its working relatively smoothly. Too early to tell if we are making savings (compared to old system of employee input timesheets), but that wasn't the big intention for us. We wanted something that make our overall processes easier (for employees, reviewers and payroll), and early indications are this is a bit easier. Their support team has been great through the process.

Pros

Does what it says on the packet - Records in and out time for employees. Gives us confidence we are correctly paying our staff.

Cons

Would like CSV outputs to be a lot cleaner than they are for external analysis. The Palm / Fingerprint scanner is good, but not great. 1 or 2 times a week we are getting someone's time entry recorded against someone else (perhaps 0.5% of entries). Lots of tiny little bugs that can add up. But on the flipside the support team is easy to get in touch with and quick to get things sorted.

Pacific Wallcoverings Limited

Very happy with the product

Pros

- Easy to use, gives us quick reporting options and is great for evacuations.

Cons

Would like to tailor the format of the reports Would be good to have a visual output that could show on a who's in screen

My Review

For the most part pretty positive

Pros

Ease of use for staff and ease of use to set up new comers

Cons

It seems dated you have to send the machine back to up graded

Vancisco Review

I am happy with the overall experience.

Pros

It has helped us streamline of weekly pays towards staff split into cost codes

Cons

There has been some bugs with the system at times, but after notifying me contact they have been resolved fairly quickly.

User Friendly App

Pros

The fact that we can see the attendance up to date by the minute and know who is working where

Cons

Ring fencing and location tracker is not very up to date

Easiest Software to use

My overall experience has been awesome. great customer service, help was always at the end of an email for phone and you never have to wait for hours waiting to be answered.

Pros

This software is very easy to understand and navigate even for people that's aren't that computer literate.

Cons

Haven't came across anything I don't like yet.

Payroll is now a breeze

Timecloud has been a very welcomed addition to our time keeping procedures, by all staff. It has not only saved us money on our weekly wage bill, but it have made the processing of Payroll a breeze.

Pros

I love the fact that biometric Timecloud time clock give us live up to data of who is currently at work. And as the Directors travel a lot, this information is accessible where ever they are. Furthermore, it has also provided us with piece of mind by ensuring our employees are being paid correctly. When is comes to processing our weekly payroll, now this can be completed with the simple click, I can upload my payroll information into MYOB payroll software. No more spending an hours manually calculating employees hour and entering them individually into MYOB payroll system.

Cons

As Timecloud's mobile app is reliant on the use of the internet / data, at times our merchandising staff have experienced difficulty logging their hours via the mobile app.

Time and Attendance Management

TimeCloud assists in keeping an accurate time of staff clocking in and out. Invariably their time sheets are different but able to pay accurately due to the times captured by TimeCloud Attendance.

Pros

The business already had a version of TimeCloud and had to be upgraded with new hardware. Installation and reprogramming was efficient.

Cons

If s staff member clocks in at 07.30 am and leaves for the day at 11.30 am for the day, I was unable to apply sick leave for the balance hours. Day Card Standard does not record the split between NT and SL

Easy to Use

Overall very good with prompt attention from Timecloud staff when required.

Pros

Very accurate timekeeping of staff clocking in or out available immediately.

Cons

Sometimes the fingerprint scanner does not work for some staff, dependent on what they've been working with on the day but generally sorted quite quickly with swipe of the screen.

UTJ's experience with Timecloud

We keep track of our subcontractors clock in and clock off times on large building projects

Pros

Thumb reader is easy to set up and maintain and is very reliable. The web admin process is also very simple to set up and maintain.

Cons

nil.

Simple and effective!

Employee management is more accurate and has data to back decisions. Labor estimation is more accurate. We have introduced incentives that in the past were impossible to track.

Pros

Easy to implement and use! Customizable to a point and easy integration with Xero payroll

Cons

Not really a software issue, but location can be inaccurate and reception can be an issue for accurate data. Would love to be able to customize the subcodes and cost centers in more detail - would be really valuable for our business!