All TimeFlow Reviews

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Micah

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Excellent Time Keeping Software

Our medical practice transitioned from an old time clock, with its propensity for errors (user and otherwise) to TimeFlow at the beginning on 2015. It has been a success across the board - from correcting an employee's time when they neglect to clock in or out, to running payroll reports, approving time off, etc. It's easy to set up, easy to use, and very easy to maintain. We're tremendously pleased with TimeFlow, and I highly recommend it.

PROS

Ease of use - from the setup to day to day functionality.

CONS

I'd like to be able to alphabetize my employee list, especially as new employees are added.

Vendor Response

Thank you for your review. We are glad TimeFlow replaced a system that wasn't working well for you. We look forward to serving you in the years to come.

Replied March 2017

Marc

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

We saved time AND money using TimeFlow - it works perfectly with our remote work locations.

PROS

Ease of use, simple to understand - nice user interface. Reports were also nice to read and review. This product has helped us facilitate working with employees from anywhere - allowing us to manage the timesheets and deal with payroll from anywhere!

CONS

I don't think there are any cons. It would be nice if it would notify or send text/email to remind user to punch in or out - some users always forget to clock out...!

Tracey

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2018

Problems with Timeflow.....

Not the easiest to get a hold of if you need to speak to someone due to such short hours they offer. I usually have to leave a voicemail and some one will finally email me a response. Not much actual phone contact.

PROS

Cost, easy to use but then again it doesn't offer very many features.

CONS

Every time it seems there is an update it messes up for our employee and she can't log in. She has to delete the program and re-install to get it to work. Very frustrating.

Angelina

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2018

Sometimes the employees will clock out and it doesn't take.

PROS

This software is easy to use. It is easy to clock in and out, check your hours, add new employees, fix time. I like that it shows you if an employee never clocked out for the day.

CONS

A lot of times the employees will clock in or out and it doesn't work. They then have to call me so I can go in and fix it. Always logs off randomly.

Tyler

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

We use this with our team, as they work all over the world

We use this to log hours remotely with our company and pay our team with correct hours

PROS

Our team uses this software to log their hours and it helps since they work remotely. We are able to hold the team accountable through to pay them accordingly

CONS

They don't have an option for if you had less than 10 employees so if you only have 2 that you keep on payroll, then you pay the same amount as a company with more employees

Robert

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2017

Small business needs

All I need is an easy to use time card program. Logins, finding reports, and managing employee data is easy with TimeFlow.

PROS

Logins, finding reports, and managing employee data is easy with TimeFlow.

CONS

Customer service is average

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2018

Good Small Business Time Clock Software

PROS

This makes it easy to manage timesheets for multiple offices in one software program. It's electronic and saves time.

CONS

Not easy to see a time report without individually looking at each employee. It's not completely intuitive, so you have to play with it for a bit to figure out the features.

Tina

Banking, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2016

DuoServ Timeflow

We have been very satisfied with the product. It has fulfilled the purposes that we have needed it for.

PROS

It is user friendly

CONS

They could have better support

Rafael

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

Excellent and easy employee time clock software

Easy installation, was up and running within 5 minutes, time sheet reports are easy to read, print. Clocking and and out is very easy and straightforward

Anonymous

Used daily for less than 2 years

Review Source: GetApp

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2017

Good timeclock software, been using it about 2 years.

PROS

You are able to customize the pay periods, whether you want bi weekly or semi monthly. It's server based and easy to use.

CONS

Sometimes the employees think they are clocking in when they are clocking out, and vice versa. We've had a few mistakes in this area.

Petrina

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2017

TimeFlow not working due to Technical issues, resolved quick and courteously. incentive for review

Quick and easy way to implement in and out times of all our employees. Great aid in doing payroll

PROS

Simple system for employees to locate their name and put in their password. Also the in and out boxed feature helps to prevent errors. Adjustments can also be make easily if there is an error.

CONS

Overall we have had no real problems. Possibly if the in and out time boxes were highlighted differently or if the time after you hit enter on the box was a bit quicker it would prevent some issues.

Katrina

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2018

Generally, we really like it. Simple. Easy to use. However, ability to reach support is a major con.

Simple, Cost Effective, Very few complications. We just need more helpful and responsive customer service when a complication does arise...especially on the phone. Thanks!

PROS

The software is simple and easy to use. Very few problems in that regard. Good options available. Fairly dependable.

CONS

It is Very difficult/almost impossible to get a hold of anyone there on the phone to assist when complications or questions arise. Experience difficulty when needing to transfer DuoServe to a new computer.

Joslynn

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Makes keeping up with the hours easy and accurate. It is easy to learn and print out required report

The easy clock in and out and submitted payroll reports for payroll.

PROS

Easy for employees to clock in and out. Easy to pay for holidays and sick days. I like how all the type of paydays are separated.

CONS

Not much I don't like about the software. No complaints as of yet. The only issue is when there is a server problem and the employees cannot clock in or out. But is simply corrected by reinstalling the software.

Sherry

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2017

Overall Good Program

The program is overall functional and certainly gets the job done. It is slightly difficult to train new people on the admin function - it's not immediately clear how to pull down employee records, but we are not displeased with this program and will continue to use it. Customer service is always very helpful with any issue we've ever had and displays courtesy, patience, and good communication skills every time we've called in.

PROS

Good customer service.

CONS

User interface slightly non-intuitive.

lisa

Veterinary, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2019

Basic and Easy

good customer service

PROS

TimFflow is a nice and simple online time clock. If you dont want a lot of bells and whistles this would be a great product. We went from employees signing in/out on paper to this online system and I'm so glad we did. Printing reports for payroll is fast and easy.

CONS

When you have to clock someone in because they forgot...the steps aren't smooth

Natalie

Veterinary, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered