--- title: "TimeTrakGO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimeTrakGO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeTrakGO is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/timetrakgo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [TimeTrakGO](https://www.softwareadvice.com/hr/timetrakgo-profile/) / TimeTrakGO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/timetrakgo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/timetrakgo-profile/alternatives/) # TimeTrakGO User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 195 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 151 reviews (77%) - 4 stars: 34 reviews (17%) - 3 stars: 8 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. - It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. - He provided us with an awesome presentation and answered all of our questions. Once we signed on, we have two absolutely amazing tech help in [sensitive content hidden]. When I call for a question, the phone is always answered with a real person that can and will help me. ### Most mentioned cons - Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. - I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them. - Also, I don't like that I have to pay the monthly fee for myself when all I do is manage the account. ## TimeTrakGO customer reviews Showing reviews 1-25 of 195 (page 1). ### Simple, Intuitive, and Outstanding Support – A Great Time Tracking Solution! - Overall rating: 5/5 - Reviewer: Vladimir B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with TimeTrakGO has been excellent. The technology performs reliably, and the service and sales teams have been extremely helpful throughout the process. It's a great company that delivers on simplicity and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations. #### Cons One suggestion for improvement would be to integrate an employee timesheet certification or approval mechanism, allowing employees to digitally sign off on timesheets for added compliance and accuracy. --- ### Its a great step up from excel spreadsheets, but still could use some improvements - Overall rating: 4/5 - Reviewer: Laura K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The service team is very responsive to my needs. They respond quickly and work hard to ensure I understand fully the answer to my questions. They respond via chat, email and over the phone. Most needs are met the same day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the ability to access via the phone app or website, no more spreadsheets and formulas. Being able to clock in and out removes the need to remember what time work began and ended each day. #### Cons The report section for payroll and administrative review needs to be improved. More analytical options and easier to customize the reports to our specific needs. Staff do not like needing to hit "save" when entering time via the website, ability to autosave when changes are made would be super helpful #### Reasons for choosing TimeTrakGO non profit pricing, ability to track flex time, total cost #### Reasons for switching to TimeTrakGO to increase efficiency, accuracy and flexibility for staff to access and set up the record keeping system #### Vendor response Hi Laura, thank you for the thoughtful feedback! Great news on reporting — enhancements are already planned for this year and we think you'll notice a real difference. On autosave, the manual save is intentional. In timekeeping, a saved entry directly affects pay and PTO accruals — for companies that accrue on an hourly basis, an unintended entry could automatically add or remove earned time before anyone reviews it. The save step is an important safeguard. That said, it's feedback we're actively thinking through. Reach out via chat or at help@timetrakgo.com anytime — we're happy to help! Best, The TimeTrakGO Team Replied February 2026 --- ### Outstanding service Excellent price - Overall rating: 5/5 - Reviewer: Claudia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with TimeTrack GO It is a great company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great customer service, I recommend it 100% #### Cons Not getting this service sooner, because it’s fantastic --- ### Sign Up Today! Satisfied customer! - Overall rating: 5/5 - Reviewer: Itayekzzit H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We reviewed several platforms before making our selection and getting rid of our old basic time clocks. Putting this simply, we made the right decision! Value for the cost is great and it has helped us cut down on the amount of time and paperwork we needed to keep track of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeTrakGO has been one of the best tools we have added to our daily operations. It's not just a time clock! It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. It's user friendly, our employees have no problem using it and customer service/support does such a great job. #### Cons I can't really say that I do not like a certain feature because it serves most of our needs. I know you are always providing updates to the platform/program and we plan on sticking around to see what all new features come with time. #### Reasons for choosing TimeTrakGO with TimeTrakGo we receive better value for money, flexible time clock options, user friendly and we loved the customer service we received and currently receive. #### Reasons for switching to TimeTrakGO uAttend was just not the right platform for us. It gets the job done but we needed more from our time keeping system. They also do not have the flexibility to be able to make a clock out of a tablet, kiosk, etc. Also, limited ability to pull reports, accrue PTO, etc. --- ### Good Product - Easy to Use - Overall rating: 4/5 - Reviewer: Rachel R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TimeTrakGO was easy to implement, and has given u better insight into when our employees are working. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TimeTrakGo is easy for employees to use. We went from having no time tracking system to using TimeTrakGo with little to no training needed. The employees said it is simple to use. #### Cons I wish it was easier to navigate the back end and there were mor options for how to assign time. A better way for the employees to change their requests, or the administrator to change the request without declining it and creating a new one. Also, a way to look at the time off calendar view without it showing the declined requests. #### Reasons for choosing TimeTrakGO Just the right amount of features - no unnecessary complication with bells and whistles. #### Vendor response Hi Rachel, thank you for the kind review and for taking the time to share such specific feedback! We'd love to better understand what you're finding difficult on the back end so we can point you in the right direction or pass it along to our product team. Please reach out via chat or at help@timetrakgo.com and we'll dig into it with you directly. On time-off requests, the reason declined requests remain visible is intentional — it preserves a record of the original request for accountability and audit purposes. That said, we completely understand that seeing declined requests in the calendar view adds clutter, and a filter option could be a good way to address that without losing the underlying record. We appreciate you flagging it and will pass it along to our product team. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### Good product - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really like TimeTrakGo, it is easy to get my invoices, add/remove users and the alerts are very helpful for me and my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy system to use and we can set up perimeters to reduce what employees do and do not have access to. #### Cons That I get kicked out, as a manager of a remote company in multiple time zones I have to check regularly to ensure employees are on. If they could make that an option it would help out a lot so I don't have to constantly log in. Otherwise great product! #### Reasons for switching to TimeTrakGO They did not allow us to change certain features that we needed #### Vendor response Hi Jessica, thank you for the great review and for the helpful feedback! We completely understand how session timeouts can be frustrating when you're actively monitoring employees across multiple time zones throughout the day. The auto-logout is intentional and in place to protect the integrity of your employee time records. Timecards are legal work records, and an open session allows punch edits, approvals, and access to employee schedules and attendance data. Timeouts ensure that any changes made are by an authenticated, active user — which matters if a time dispute ever arises. This is especially important on shared devices or unattended screens. We recognize this creates friction for managers with your workflow and it's feedback we'll carry forward. In the meantime, please reach out via chat or at help@timetrakgo.com and we'll see if there's anything we can do to make the experience smoother for you. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### YES! Try this program. - Overall rating: 5/5 - Reviewer: Shannon R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love this program, was very easy to train my employees after using another program for at least 15 years. I have been so impressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We started using Timetrakgo about a month ago. After trying several other timeclock programs, I was in love with the ease of use. It can be fancy, or as simple as you need. Customer Service is easily accessible for any help needed. #### Cons The price of the programs are great. I wish there was not an extra administrative fee for the Plus program, but the cost is still very competitive and is worth the extra. #### Reasons for choosing TimeTrakGO They were too complex. They wanted everything to be classified. I just wanted clock in/out. #### Reasons for switching to TimeTrakGO Their cost was too high, when we tried to lower the number of licenses, they wanted to charge us double. --- ### Small Business Win - Overall rating: 5/5 - Reviewer: McKenna H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Time Trak Go has been wonderful and the lady on chat is so so helpful! Grateful to have found this resource. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros So easy to work with and have all the features we need as a small business. Love that it has accruals in the system for our team to see on-demand. #### Cons I wish that you could specify a start time when requesting time off, but that is very minor in the grand scheme of things. #### Reasons for choosing TimeTrakGO price, ease of use, support, setup, free trial #### Reasons for switching to TimeTrakGO It is too cumbersome and confusing to setup. The user experience for TimeTrakGo is much better. --- ### Thank you TimeTrakGO - Overall rating: 5/5 - Reviewer: jamie r. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I left another company for better customer service and easier platform, I found what I was looking for with TimeTrakGO. Our team has had zero difficulty with the transition from systems. I absolutely appreciate the facial recognition and so does our team. I can also create rules to make payroll so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the ease of use and when I call I get to speak with a person. I am extremely busy and your team is very responsive (also very pleasant) #### Cons Nothing as of yet.... I had a short transition period going from one platform to another but your team was very helpful #### Reasons for switching to TimeTrakGO Their customer service is AI, they are not responsive, they do not return phone calls. You can only solve your problems using AI in a chat. Then you decide to cancel your subscription and they charge you anyway. Oh and they change their platform without notice and you come in on a Monday morning and have to figure out the new timeclock and then explain it to everyone. One more thing their time punch button is next to the logout button so as you can imagine that was a constant problem --- ### Overall a good software, could use some improvements though - Overall rating: 4/5 - Reviewer: Isaak K. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ease of setting up users (employees) is good. Correcting time and viewing reports is relatively easy as well. #### Cons The integration for QuickBooks is not as useful as advertised. Importing a file into QuickBooks desktop has never been very easy or intuitive, and TimeTrakGo does not have a Web Connector integration so it really defeats the expectations when it is promised to have an "integration" for QBD. #### Reasons for switching to TimeTrakGO Needed something less expensive but still functional enough to track employee hours and locations. #### Vendor response Hi Isaak, thank you for the honest review — we really do appreciate it. Your point about QuickBooks Desktop is fair and we want to be transparent: our current QBD integration works via CSV export rather than a Web Connector, which requires a manual import step on the QuickBooks side. We understand that falls short of what a seamless integration should feel like, and we hear you. This is actively on our radar as an area to improve. In the meantime, our support team can walk you through the import workflow and get you set up in a way that works smoothly at payroll time. Please reach out via chat or at help@timetrakgo.com — we'll make sure you're not left figuring it out on your own. We're glad the core time tracking is working well for your team and we hope to earn back that confidence on the integration side. — The TimeTrakGO Team Replied February 2026 --- ### Easy to Use TIMECARD SOFTWARE - Overall rating: 4/5 - Reviewer: Whitney K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall signing up was easy. Onboarding was also a breeze. The price is great for what the software can do. My only wish is for somewhere for the team to add notes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple to use, easy to install the app on phones. Billing makes sense and the competitive price. Overall a good product. #### Cons Nowhere for staff to leave notes within the system for missed punches. This creates some inefficiencies that I wish could be improved. I am hoping this note feature will be added. It would shave time off the weekly time card audit task. #### Reasons for choosing TimeTrakGO Better price and Workyard had way more features than we needed. #### Reasons for switching to TimeTrakGO TOO EXPENSIVE and not as easy to use. The only feature I liked was notes on punches --- ### Just what we needed! - Overall rating: 4/5 - Reviewer: Jimmy H. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it's been positive with very few surprises. Very intuitive for both Admin configurations & employee use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cost effective! PTO tracking! Plus - quick & easy to setup & use across multiple locations & devices. #### Cons We offer paid breaks up to a certain amount of time & have to go back in and add these manually for each employee. We're hoping for a feature soon that accomodates these paid breaks so we can automate this process. #### Reasons for choosing TimeTrakGO We're a QB shop, so it made sense to consider their offering first. However it became obvious that the ROI for this feature w/QB just wasn't justified so we decided on a more basic offering at a justifiable cost. --- ### Review of TTG - Overall rating: 5/5 - Reviewer: Peggy T. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had the most awesome experience starting when I reached out to TTG and talked to [sensitive content hidden]. He provided us with an awesome presentation and answered all of our questions. Once we signed on, we have two absolutely amazing tech help in [sensitive content hidden]. When I call for a question, the phone is always answered with a real person that can and will help me. I would recommend this system to a multitude of companies. So impressed and a very happy customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use for all employees! #### Cons I honestly do not have a "least"....it's been an awesome product from the beginning. #### Reasons for choosing TimeTrakGO Less cost and the user-friendly functions for employees, managers and Administrators #### Reasons for switching to TimeTrakGO OptiPro was outdated and they no longer offered any support of any kind. It was also pretty cumbersome to use. --- ### Overall Great Product - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. Great product for a small-to-midsize company like ours. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good design. Easy to use. Intuitive. Perfect for our needs. #### Cons Entering time manually is very cumbersome. #### Reasons for switching to TimeTrakGO Timetrax didn't have capability on online tracking --- ### TTG Jazmín review - Overall rating: 4/5 - Reviewer: Jazmin S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good, it provides the basics but i would like s bit more. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how precise it is and being able to track and add a schedule that will show up red if not completed correctly #### Cons I cannot make breaks paid or send a warning notification. I dont like not being able to follow up on people from my phone. #### Reasons for choosing TimeTrakGO easy to use and the prices were a bit more cheap --- ### TimeTrakGo is a wonderful - Overall rating: 5/5 - Reviewer: Lucinda M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find it very easy to use and it has been perfect for our office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was very easy to learn. I used another complicated time clock program for about 10 years and was never able to learn how to properly use it. With TimeTrakGo it was very easy to navigate. #### Cons I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them. #### Reasons for choosing TimeTrakGO When I researched it, it was simpler to learn and a good price #### Reasons for switching to TimeTrakGO TCP was too complicated and if I had issues they wanted me to pay $3000 for additional training each time. --- ### Great job TimeTrakGo! - Overall rating: 5/5 - Reviewer: Anglena W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very favorable. Anytime I've had an issue, TimeTrakGo employees have always listened and resolved any issue that I've had in the past. For many months now, I've had no issues and truly enjoy the use of TimeTrakGo for my payroll purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TimeTrakGo is its ease of use. I can easily add new hires or archive terminated employees in the system. I can easily adjust times when necessary. I can monitor where my employees' clock in at using the GPS application. Also, reports are easily created for printing or downloading which is great for payroll purposes. I highly recommend TimeTrakGo to any employer. #### Cons I honestly have no dislikes about TimeTrakGo. #### Reasons for choosing TimeTrakGO Paychex was less functional for our employees. #### Reasons for switching to TimeTrakGO The previous product was difficult with less amenities available such is GPS tracking, etc. --- ### TimeTrakGO review - Overall rating: 5/5 - Reviewer: Monika F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing and easy friendly. There’s always someone getting back to you immediately without wait times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The immediate responses when you have a question. There’s always someone responding on the online help with picture guidance step by step. #### Cons There’s no time I experienced any problems and therefore can’t say anything negative or something that I least like about this software. --- ### Best software for our company. - Overall rating: 5/5 - Reviewer: Reymund V. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to setup and get employees going. i like the login option from your phone. we have had this software for 3 years and we love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Administrative tools are great! Easy to deploy new employees. Clean dashboard and plenty of tools to use. #### Cons Can't think of anything. I Guess there are to many tools i don't use. we have a small company and i have no need for extra tools --- ### Simple & Powerful - Overall rating: 5/5 - Reviewer: Jen M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent overall experience. Whenever I have needed assistance, the support team has been responsive and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the simplicity of the time tracking product and the responsiveness of the TimeTrakGO support team. #### Cons We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal). #### Vendor response Hi Jen, thank you for the kind review and for the great feedback! We're glad to hear the simplicity of the product and our support team have been a good fit for your school. On pay periods, TimeTrakGO supports standard pay period configurations and we understand that non-standard start dates can require a workaround. We're pleased to hear you've found a solution that works and we're always here if you need anything. Please don't hesitate to reach out via chat or at help@timetrakgo.com. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### Account clerk - Overall rating: 5/5 - Reviewer: Carole L. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's fun, quick and easy to use. I would recommend it to anyone who wants to keep track of time worked, without a hassle. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's so easy to use and you couldn't get any more accurate. The support staff are friendly and easy to contact. Our office should have had this a decade ago. I've been using it for several years and I love it. #### Cons I only wish we had found out about TimeTrakGo sooner! --- ### Great online time clock service - Overall rating: 5/5 - Reviewer: Sylvia B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great online time clock service that handled our needs and our budget. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How simple and easy to use. Also good cost. #### Cons Looked like an older system. Could have been laid out in a nicer format. --- ### User friendly software - Overall rating: 5/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The process of getting setup and trained was smooth and informative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s user friendly for my employees to log in and out. #### Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. --- ### Outstanding Time Track System - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been in manufacturing for over 30 years and have never found and better system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the software, it's the best system out there, especially for small businesses. You don't spend hours trying to track time, it's minutes. #### Cons Still trying to figure out how to export hours from Time TrakGo to Sage software. It may be as simple as we have to upgrade to the next level. --- ### Just what we were looking for - Overall rating: 4/5 - Reviewer: Lanae M. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. have had a great experience with timetrakgo. the only thing that has been a little negative is they said employees would be able to see time off remaining, after purchase we found out only if have more expensive plan #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros it is really easy to use. customer service get back to you timely and they are always friendly and helpfullove that it is low cost for a business that just needs a timeclock option.love that the reports are customizable to our unique work week #### Cons would like a separate button for time off that is labeled that waywish employees could see their time off time remaining without paying for the bigger plan that we don't need the features forwish I could have two options for holidays instead of just one because not all employees receive the same hours for holidays since they have different work schedules #### Reasons for choosing TimeTrakGO Could be used for small businesses. cost/value for what we needed #### Reasons for switching to TimeTrakGO was a timeclock integrated within a POS system and we didn't like the POS system ## More reviews [Next reviews](https://www.softwareadvice.com/hr/timetrakgo-profile/reviews/?page=2) --- TimeTrakGO Reviews, Pros and Cons - 2026 Software Advice