--- title: "TimeTrakGO Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TimeTrakGO. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeTrakGO is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/timetrakgo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Time Clock Software](https://www.softwareadvice.com/hr/time-clock-comparison/) / [TimeTrakGO](https://www.softwareadvice.com/hr/timetrakgo-profile/) / TimeTrakGO Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/timetrakgo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/timetrakgo-profile/alternatives/) # TimeTrakGO User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 195 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 151 reviews (77%) - 4 stars: 34 reviews (17%) - 3 stars: 8 reviews (4%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Overall the experience has made my job easier in being able to handle employees time for payroll and allowing them a simple log in and log out system to capture their time. - It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. - He provided us with an awesome presentation and answered all of our questions. Once we signed on, we have two absolutely amazing tech help in [sensitive content hidden]. When I call for a question, the phone is always answered with a real person that can and will help me. ### Most mentioned cons - Honestly, there’s not much I dislike, but if I could change one thing, it would be to add email or mobile app alert notifications for certain situations, like missed punches or when someone is close to overtime. - I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them. - Also, I don't like that I have to pay the monthly fee for myself when all I do is manage the account. ## TimeTrakGO customer reviews Showing reviews 1-25 of 195 (page 1). ### Simple, Intuitive, and Outstanding Support – A Great Time Tracking Solution! - Overall rating: 5/5 - Reviewer: Vladimir B. - Verified reviewer: Yes - Industry: Printing - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My overall experience with TimeTrakGO has been excellent. The technology performs reliably, and the service and sales teams have been extremely helpful throughout the process. It's a great company that delivers on simplicity and support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The intuitive design, straightforward setup, and seamless kiosk functionality on tablets make TimeTrakGO incredibly user-friendly and efficient for daily operations. #### Cons One suggestion for improvement would be to integrate an employee timesheet certification or approval mechanism, allowing employees to digitally sign off on timesheets for added compliance and accuracy. --- ### Its a great step up from excel spreadsheets, but still could use some improvements - Overall rating: 4/5 - Reviewer: Laura K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The service team is very responsive to my needs. They respond quickly and work hard to ensure I understand fully the answer to my questions. They respond via chat, email and over the phone. Most needs are met the same day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the ability to access via the phone app or website, no more spreadsheets and formulas. Being able to clock in and out removes the need to remember what time work began and ended each day. #### Cons The report section for payroll and administrative review needs to be improved. More analytical options and easier to customize the reports to our specific needs. Staff do not like needing to hit "save" when entering time via the website, ability to autosave when changes are made would be super helpful #### Reasons for choosing TimeTrakGO non profit pricing, ability to track flex time, total cost #### Reasons for switching to TimeTrakGO to increase efficiency, accuracy and flexibility for staff to access and set up the record keeping system #### Vendor response Hi Laura, thank you for the thoughtful feedback! Great news on reporting — enhancements are already planned for this year and we think you'll notice a real difference. On autosave, the manual save is intentional. In timekeeping, a saved entry directly affects pay and PTO accruals — for companies that accrue on an hourly basis, an unintended entry could automatically add or remove earned time before anyone reviews it. The save step is an important safeguard. That said, it's feedback we're actively thinking through. Reach out via chat or at help@timetrakgo.com anytime — we're happy to help! Best, The TimeTrakGO Team Replied February 2026 --- ### Outstanding service Excellent price - Overall rating: 5/5 - Reviewer: Claudia G. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered I am very satisfied with TimeTrack GO It is a great company #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great customer service, I recommend it 100% #### Cons Not getting this service sooner, because it’s fantastic --- ### Sign Up Today! Satisfied customer! - Overall rating: 5/5 - Reviewer: Itayekzzit H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We reviewed several platforms before making our selection and getting rid of our old basic time clocks. Putting this simply, we made the right decision! Value for the cost is great and it has helped us cut down on the amount of time and paperwork we needed to keep track of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeTrakGO has been one of the best tools we have added to our daily operations. It's not just a time clock! It has helped us save so much time with other aspects related to payroll, PTO tracking, etc. It's user friendly, our employees have no problem using it and customer service/support does such a great job. #### Cons I can't really say that I do not like a certain feature because it serves most of our needs. I know you are always providing updates to the platform/program and we plan on sticking around to see what all new features come with time. #### Reasons for choosing TimeTrakGO with TimeTrakGo we receive better value for money, flexible time clock options, user friendly and we loved the customer service we received and currently receive. #### Reasons for switching to TimeTrakGO uAttend was just not the right platform for us. It gets the job done but we needed more from our time keeping system. They also do not have the flexibility to be able to make a clock out of a tablet, kiosk, etc. Also, limited ability to pull reports, accrue PTO, etc. --- ### Good Product - Easy to Use - Overall rating: 4/5 - Reviewer: Rachel R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TimeTrakGO was easy to implement, and has given u better insight into when our employees are working. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros TimeTrakGo is easy for employees to use. We went from having no time tracking system to using TimeTrakGo with little to no training needed. The employees said it is simple to use. #### Cons I wish it was easier to navigate the back end and there were mor options for how to assign time. A better way for the employees to change their requests, or the administrator to change the request without declining it and creating a new one. Also, a way to look at the time off calendar view without it showing the declined requests. #### Reasons for choosing TimeTrakGO Just the right amount of features - no unnecessary complication with bells and whistles. #### Vendor response Hi Rachel, thank you for the kind review and for taking the time to share such specific feedback! We'd love to better understand what you're finding difficult on the back end so we can point you in the right direction or pass it along to our product team. Please reach out via chat or at help@timetrakgo.com and we'll dig into it with you directly. On time-off requests, the reason declined requests remain visible is intentional — it preserves a record of the original request for accountability and audit purposes. That said, we completely understand that seeing declined requests in the calendar view adds clutter, and a filter option could be a good way to address that without losing the underlying record. We appreciate you flagging it and will pass it along to our product team. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### Good product - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really like TimeTrakGo, it is easy to get my invoices, add/remove users and the alerts are very helpful for me and my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy system to use and we can set up perimeters to reduce what employees do and do not have access to. #### Cons That I get kicked out, as a manager of a remote company in multiple time zones I have to check regularly to ensure employees are on. If they could make that an option it would help out a lot so I don't have to constantly log in. Otherwise great product! #### Reasons for switching to TimeTrakGO They did not allow us to change certain features that we needed #### Vendor response Hi Jessica, thank you for the great review and for the helpful feedback! We completely understand how session timeouts can be frustrating when you're actively monitoring employees across multiple time zones throughout the day. The auto-logout is intentional and in place to protect the integrity of your employee time records. Timecards are legal work records, and an open session allows punch edits, approvals, and access to employee schedules and attendance data. Timeouts ensure that any changes made are by an authenticated, active user — which matters if a time dispute ever arises. This is especially important on shared devices or unattended screens. We recognize this creates friction for managers with your workflow and it's feedback we'll carry forward. In the meantime, please reach out via chat or at help@timetrakgo.com and we'll see if there's anything we can do to make the experience smoother for you. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### YES! Try this program. - Overall rating: 5/5 - Reviewer: Shannon R. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love this program, was very easy to train my employees after using another program for at least 15 years. I have been so impressed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We started using Timetrakgo about a month ago. After trying several other timeclock programs, I was in love with the ease of use. It can be fancy, or as simple as you need. Customer Service is easily accessible for any help needed. #### Cons The price of the programs are great. I wish there was not an extra administrative fee for the Plus program, but the cost is still very competitive and is worth the extra. #### Reasons for choosing TimeTrakGO They were too complex. They wanted everything to be classified. I just wanted clock in/out. #### Reasons for switching to TimeTrakGO Their cost was too high, when we tried to lower the number of licenses, they wanted to charge us double. --- ### Small Business Win - Overall rating: 5/5 - Reviewer: McKenna H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our experience with Time Trak Go has been wonderful and the lady on chat is so so helpful! Grateful to have found this resource. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros So easy to work with and have all the features we need as a small business. Love that it has accruals in the system for our team to see on-demand. #### Cons I wish that you could specify a start time when requesting time off, but that is very minor in the grand scheme of things. #### Reasons for choosing TimeTrakGO price, ease of use, support, setup, free trial #### Reasons for switching to TimeTrakGO It is too cumbersome and confusing to setup. The user experience for TimeTrakGo is much better. --- ### Thank you TimeTrakGO - Overall rating: 5/5 - Reviewer: jamie r. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I left another company for better customer service and easier platform, I found what I was looking for with TimeTrakGO. Our team has had zero difficulty with the transition from systems. I absolutely appreciate the facial recognition and so does our team. I can also create rules to make payroll so much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate the ease of use and when I call I get to speak with a person. I am extremely busy and your team is very responsive (also very pleasant) #### Cons Nothing as of yet.... I had a short transition period going from one platform to another but your team was very helpful #### Reasons for switching to TimeTrakGO Their customer service is AI, they are not responsive, they do not return phone calls. You can only solve your problems using AI in a chat. Then you decide to cancel your subscription and they charge you anyway. Oh and they change their platform without notice and you come in on a Monday morning and have to figure out the new timeclock and then explain it to everyone. One more thing their time punch button is next to the logout button so as you can imagine that was a constant problem --- ### Overall a good software, could use some improvements though - Overall rating: 4/5 - Reviewer: Isaak K. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far it works well for my company since we do not have a large amount of employees and it's easy to review time and extract the hours for payroll. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ease of setting up users (employees) is good. Correcting time and viewing reports is relatively easy as well. #### Cons The integration for QuickBooks is not as useful as advertised. Importing a file into QuickBooks desktop has never been very easy or intuitive, and TimeTrakGo does not have a Web Connector integration so it really defeats the expectations when it is promised to have an "integration" for QBD. #### Reasons for switching to TimeTrakGO Needed something less expensive but still functional enough to track employee hours and locations. #### Vendor response Hi Isaak, thank you for the honest review — we really do appreciate it. Your point about QuickBooks Desktop is fair and we want to be transparent: our current QBD integration works via CSV export rather than a Web Connector, which requires a manual import step on the QuickBooks side. We understand that falls short of what a seamless integration should feel like, and we hear you. This is actively on our radar as an area to improve. In the meantime, our support team can walk you through the import workflow and get you set up in a way that works smoothly at payroll time. Please reach out via chat or at help@timetrakgo.com — we'll make sure you're not left figuring it out on your own. We're glad the core time tracking is working well for your team and we hope to earn back that confidence on the integration side. — The TimeTrakGO Team Replied February 2026 --- ### Small Business Review - Overall rating: 4/5 - Reviewer: Tristan P. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Coming from a physical Time Clock software, I like that the employees are responsible for the equipment. It was a good transition and helped us save money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the geofencing aspect of the software. The reports are customizable and show us what we need. #### Cons You cannot select which people to have Geofencing and not have. I wish there were an auto-clock-out feature if someone was working past a certain point. #### Reasons for choosing TimeTrakGO It was an easier transition from the prior software. #### Reasons for switching to TimeTrakGO Cost and physical hardware forced us to look at other options. --- ### Best Third Party Time Clock You'll Find - Overall rating: 5/5 - Reviewer: Tracy N. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My TimeTrakGO was easier to setup and use than other more well known time clocks. My emps love the app and how easy it is to use. And, they know exactly how many hours they will paid for on the next check. On the admin side, it's very easy to review and correct punches. Just don't forget to hit the save button after adjustments. The reports are all inclusive and calculate OT. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This timeclock was incredibly easy to setup. We used it the same day I set it up. #### Cons There are not many cons to this product. The one worth mention is the reports print several extra blank pages which is cumbersome and wasteful. #### Reasons for choosing TimeTrakGO Honestly I do not recall which products I reviewed. I reviewed about 5-6 products before deciding on TimeTrakGO #### Reasons for switching to TimeTrakGO When we brought payroll in house we needed a time clock and the QBD time clock was much(!!) more costly --- ### Great Time Tracking - Overall rating: 5/5 - Reviewer: Kathy B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Service has been amazing, training on it was smooth. I love how easy it is to process weekly payroll, edit time cards and produce reports. It's also very affordable for smaller companies! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was so easy to set up, use daily and train my people on. #### Cons We don't use it for much of the in depth stuff, so nothing bad to say at all! #### Reasons for switching to TimeTrakGO Downsized company, didn't need to spend that much for a couple of people. --- ### TimeTrakGo is a wonderful - Overall rating: 5/5 - Reviewer: Lucinda M. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find it very easy to use and it has been perfect for our office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was very easy to learn. I used another complicated time clock program for about 10 years and was never able to learn how to properly use it. With TimeTrakGo it was very easy to navigate. #### Cons I need to print time sheets for supervisor and employees to sign and it doesn't have the option to print the time sheets the way I need them. #### Reasons for choosing TimeTrakGO When I researched it, it was simpler to learn and a good price #### Reasons for switching to TimeTrakGO TCP was too complicated and if I had issues they wanted me to pay $3000 for additional training each time. --- ### Great job TimeTrakGo! - Overall rating: 5/5 - Reviewer: Anglena W. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very favorable. Anytime I've had an issue, TimeTrakGo employees have always listened and resolved any issue that I've had in the past. For many months now, I've had no issues and truly enjoy the use of TimeTrakGo for my payroll purposes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about TimeTrakGo is its ease of use. I can easily add new hires or archive terminated employees in the system. I can easily adjust times when necessary. I can monitor where my employees' clock in at using the GPS application. Also, reports are easily created for printing or downloading which is great for payroll purposes. I highly recommend TimeTrakGo to any employer. #### Cons I honestly have no dislikes about TimeTrakGo. #### Reasons for choosing TimeTrakGO Paychex was less functional for our employees. #### Reasons for switching to TimeTrakGO The previous product was difficult with less amenities available such is GPS tracking, etc. --- ### Easy setup, low cost and great functionality - Overall rating: 5/5 - Reviewer: Wendy C. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been great! We have had no issues and my payroll processing time has been greatly shortened due to the great reports and rounding. It was very easy to setup up and any potential issues were easily resolved by customer service/implementation time without any delay. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the facial recognition for the timeclock kiosk so employees don't lock themselves out by typing in the wrong password. I love the low cost and super easy to set up, but it has much more functionality than our last system. Every report I would need is available and I can set up employee groups to filter those reports for just certain populations of the company. I love that I can set up rounding so I don't have to manually round everyone's time. #### Cons I wish employees could submit requests for corrections for missed punches through the system. #### Reasons for choosing TimeTrakGO Not applicable. We didn't consider any other product. #### Reasons for switching to TimeTrakGO The old system was down all the time and wasn't recording employee punches even though the system said it had clocked them in or out. --- ### TimeTrakGO review - Overall rating: 5/5 - Reviewer: Monika F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing and easy friendly. There’s always someone getting back to you immediately without wait times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The immediate responses when you have a question. There’s always someone responding on the online help with picture guidance step by step. #### Cons There’s no time I experienced any problems and therefore can’t say anything negative or something that I least like about this software. --- ### Best software for our company. - Overall rating: 5/5 - Reviewer: Reymund V. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to setup and get employees going. i like the login option from your phone. we have had this software for 3 years and we love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Administrative tools are great! Easy to deploy new employees. Clean dashboard and plenty of tools to use. #### Cons Can't think of anything. I Guess there are to many tools i don't use. we have a small company and i have no need for extra tools --- ### Small Company Review - Overall rating: 5/5 - Reviewer: Theresa H. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a small company. Before we implemented this service, I was in charge of keeping up with time sheets. leave request, etc. all done in paper. This has freed up a lot of my time, and made it way more simple to track employee time and request off. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of real time use. Employees no longer have to turn in paper copies to be corrected, and corrected again. #### Cons I would like to see it be able to line up to Fiscal year time lines. We were able to adjust the time line to make it work, but would be much easier if it was an option to pick. --- ### Simple & Powerful - Overall rating: 5/5 - Reviewer: Jen M. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent overall experience. Whenever I have needed assistance, the support team has been responsive and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love the simplicity of the time tracking product and the responsiveness of the TimeTrakGO support team. #### Cons We don't have the ability to configure our specific pay periods (though we do have a workaround, it's not ideal). #### Vendor response Hi Jen, thank you for the kind review and for the great feedback! We're glad to hear the simplicity of the product and our support team have been a good fit for your school. On pay periods, TimeTrakGO supports standard pay period configurations and we understand that non-standard start dates can require a workaround. We're pleased to hear you've found a solution that works and we're always here if you need anything. Please don't hesitate to reach out via chat or at help@timetrakgo.com. Thank you for being a TimeTrakGO user! Best, The TimeTrakGO Team Replied February 2026 --- ### I like this Time recording system. - Overall rating: 5/5 - Reviewer: Bernie M. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After viewing the startup videos, I was ready to use the program and with no issues I have been able to pick up all of the features we need or are ready to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Because everyone is easily identifiable from their photo, it is faster to learn people's names when you don't work with them every day. the identification software is supper fast and accurate; it can identify people even when they wear a hat or glasses. #### Cons We have had some issues where the internet drops out and the employees are unable to clock in, we are able to come back and manually adjust their time, but it would be nice if the software could record the time and sink up with the system when reconnected. --- ### Using TimeTrakGo Revolutionized the Way We Handle Time - Overall rating: 5/5 - Reviewer: Austin K. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We went from an on premise time clock and tracking vacation time using spreadsheets to a web-based experience with TimeTrakGo. We are so happy with all the features and the employees let us know the time clock is very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TimeTrakGo has revolutionized the way we handle time tracking and vacation tracking in our company. Before we were using an on premise time clock and we were tied to accessing the time data on premise. We love the fact TimeTrakGo is web-based meaning we can work on the time from anywhere. There are so many features included for free and the paid tier is worth the upgrade. The customer support is quick and very helpful. Overall we are very happy making the switch to TimeTrakGo. #### Cons There aren't too many cons to using TimeTrakGo so far in our experience. --- ### Great online time clock service - Overall rating: 5/5 - Reviewer: Sylvia B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great online time clock service that handled our needs and our budget. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How simple and easy to use. Also good cost. #### Cons Looked like an older system. Could have been laid out in a nicer format. --- ### User friendly software - Overall rating: 5/5 - Reviewer: Justin W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The process of getting setup and trained was smooth and informative. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s user friendly for my employees to log in and out. #### Cons As the administrator, I am counted as an employee and billed accordingly even though I do not clock in and out. --- ### Outstanding Time Track System - Overall rating: 5/5 - Reviewer: Chris B. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been in manufacturing for over 30 years and have never found and better system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the software, it's the best system out there, especially for small businesses. You don't spend hours trying to track time, it's minutes. #### Cons Still trying to figure out how to export hours from Time TrakGo to Sage software. It may be as simple as we have to upgrade to the next level. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/timetrakgo-profile/reviews/?page=2) --- TimeTrakGO Reviews, Pros and Cons - 2026 Software Advice