TimeTrakGO

RATING:

4.7

(99)

About TimeTrakGO

TimeTrakGO’s web-based time clock software offers an easy-to-understand user interface to get you and your team up and running in just minutes. More than just timesheets, TimeTrakGO is that perfect mix of a simple employee time clock with basic employee scheduling.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

TimeTrakGO Pricing

Pricing starts at just $2.40\user when prepaying annually with no base fee. Monthly plans start at $3.0\user with no base fee or commitment.

Starting price: 

$2.40 per month

Free trial: 

Available

Free version: 

Not Available

Time And Hours - Editing Time Cards
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TimeTrakGO Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for TimeTrakGO

1 - 5 of 99 Reviews

Nathan

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2024

Effective time management

We are very satisfied with this product. It is worth the cost.

PROS

This is a very simple and easy way to manage our employee hours. It is easy to use and very effective. I can instantly see which employees are putting in extra time, and which employees are lacking. It helps me manage time off to reduce overtime. And it helps me know which employees to reward with bonus'.

CONS

Occasionally it does not recognize a clock in/ out when using the mobile app. It has a number of features that we are paying for that we don't use.

Reason for choosing TimeTrakGO

We were given the recommendation from our accountant/ payroll services for the ease of their ability to read and access the information.

Richard

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

As easy as it gets.

TimeTrakGO has been perfect and fit exactly what we were looking for in almost every way possible. Anytime I have a question or concern someone is always there to immediately answer my question. I'll say it again, I love the look with green & red puzzle pieces, the printouts, and everything else about it. It all adds to make my job much infinitely easier.

PROS

I love everything about it. From its look, to it's ease to learn and use, to the immediate support I receive every time I have a question. It's perfect for what we needed.

CONS

I do have any real issues, but if I had to nitpick is that when I give a suggestion on a feature and they tell me they'll make a note of it. It would be better if someone would get back to you eventually about the specific feature you asked about and tell if you they're actually working on it, implementing it, or give you an estimated time

Reason for choosing TimeTrakGO

It's look is what got me. That's exactly what I was looking for.

Reasons for switching to TimeTrakGO

We were looking for a better system than we currently were using

Melissa

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2024

Glitchy and needs better salesmen

I called and asked for help to possibly upgrade and asked exactly what I was looking for and the salesman did not address my needs and never sent me the video he promoted to upgrade me. He also talked over me and was rude. I dislike how it doesnt autosave and the notes section constantly doesnt save, and users must save and retype several times.

PROS

I like thats its easy to clock in and out, and that it keeps good records for payroll day

CONS

how glitchy it is! people need to save every time they do anything and if they forget it doesnt keep, especially with the notes part.

Vendor Response

Thank you for taking the time to share your feedback with us. We're glad to hear that you find our clock-in and out record-keeping features helpful for payroll management. However, we're sorry to hear you don't like the way the system saves changes. If we were to allow immediate saving it is felt this may cause problems with inadvertent or incorrect entry's being recorded and possibly relayed to employees. Regarding your interaction with our sales team, we apologize for any frustration caused by the lack of responsiveness and professionalism you experienced. This falls short of the level of service we aim to provide, and we'll be addressing this internally to prevent similar incidents in the future. Your feedback is invaluable in helping us identify areas for enhancement. Thank You, TimeTrakGO Customer Care

Replied April 2024

Craig

Logistics and Supply Chain, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Effortless Time Tracking

PROS

The setup is simple and intuitive. The training was simple, and everything just works when we need it to. Nothing like our previous system that required reboots and updates for onsite hardware. Between the Geofencing and mobile app features - TimeTrakGO helps us run our business without having to worry about our employee's attendance or payroll.

CONS

Nothing - I have nothing I dislike about TimeTrakGO.

Reasons for switching to TimeTrakGO

U-Attend did not work and required onsite reboots and had constant issues. Thier customer service was terrible and could never get the solution to work consistently.

Laura

Warehousing, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

TimeTrak GO Saved me Tons of Payroll Processing Time

Overall saving me tons of time and headache processing payroll.

PROS

I like the ease of use. I like that can assign groups to Managers and make them participate in payroll approval.

CONS

PTO Tracking features could use a lot of work.

Reason for choosing TimeTrakGO

Bamboo HR is much prettier to use, but I chose the functionality and price of TimeTrak.