Overall, I love Viventium. You can tell them that you want to see something or suggest an improvement to their software and they listen. They will work on the suggestions and roll out updates to the software. They ensure that any updates they roll out there are training aids for you to access. If you need a live person during business hours, you can get one.
I love Client Services Help. Anytime I am stuck or have an issue, Client Services is there to help.
At first, we had to use a workaround for our accounting software, but they now have a direct feed to it.
Reasons for choosing Viventium Software
The ability to customize the product to our specifications/needs. We were able to tell Viventium what we wanted and how we wanted to do it, and they were able to give us what we needed.
Reasons for switching to Viventium Software
We weren't getting the breakouts that we needed to carry over into our general ledger files.