Viventium Software

RATING:

4.6

(72)

About Viventium Software

Viventium Software is a cloud-based payroll and human resources (HR) solution built for the post-acute care industry. Key features include payroll, HR, talent acquisition, ACA tracking, business intelligence, time and attendance, benefits administration, and learning management. A mobile Employee Self Service (ESS) app is also available for iOS and Android devices. Viventium Software enables users to track employees via the integrated HRIS system - including data on employment, payroll and HR capabilities - and to add notes and upload documents into each profile. Users can then provide employees with essential information, such as employee policy handbooks. Employees can request paid time off using the ESS app, which managers can then approve or decline. Users can run ...

Awards and Recognition

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Payroll

Viventium Software Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Viventium Software

1 - 5 of 72 Reviews

User Profile

Debbie

Verified reviewer

Human Resources, 2-10 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Business Manager

Overall, I love Viventium. You can tell them that you want to see something or suggest an improvement to their software and they listen. They will work on the suggestions and roll out updates to the software. They ensure that any updates they roll out there are training aids for you to access. If you need a live person during business hours, you can get one.

PROS

I love Client Services Help. Anytime I am stuck or have an issue, Client Services is there to help.

CONS

At first, we had to use a workaround for our accounting software, but they now have a direct feed to it.

Reason for choosing Viventium Software

The ability to customize the product to our specifications/needs. We were able to tell Viventium what we wanted and how we wanted to do it, and they were able to give us what we needed.

Reasons for switching to Viventium Software

We weren't getting the breakouts that we needed to carry over into our general ledger files.

Eric

Hospital & Health Care, 1,001-5,000 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Awesome payroll system

Overall it is a great system. In the past we had a payroll system that took 3 employees 4-6 hours to complete each week. Now I do it by myself and it takes less than an hour to complete and also calculate my wage parity benefits for me instead of doing it manually.

PROS

What I like most about Viventium is the accuracy of the calculations from Wage Parity Benefits to payroll taxes. The previous payroll system we used was not calculating taxes correctly and every year we would get calls from employees about the taxes not being taken out correctly and them owing to the IRS. This system uses their home address and pairs it with their address on the NYS department of finance address lookup to accurately determine their tax liability. One of the upsides is that it is superfast to learn and process payroll. I went from taking 4 hours to do payroll for 1700 employees to 30 minutes.

CONS

Cons is still experiencing some issues here and there with the onboarding modules. Sometimes having to skip a step for an employee and manually entering the data later on.

Reason for choosing Viventium Software

Price, functionality and ease of use.

Reasons for switching to Viventium Software

The ease of use. Previous system took too ling to calculate payroll and at times I felt taxes were inaccurate. This system eliminated that for us and made my job easier.

Darlene

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Onboarding and Payroll ease

We have had a good experience so far with Viventium just a couple little growing pains. Our salesperson has been wonderful. We can call and talk to her when customer service is not get us answers we need quicker than we are getting. Our onboarding staff to Viventium was great and helped with any problems or questions promptly.

PROS

I like that once an employee completes all their onboarding paperwork and approved to employee they are set to go for payroll as well. Saves a lot of time for staff to have potential employee finish paperwork a head of orientation.

CONS

The time it is taking to get PTO implemented on our field staffs paycheck stubs. We are not compliant with the state and we have been working on this for over 3 months now.

Reason for choosing Viventium Software

The connivence of doing everything in one place and all the partners they have that we have now started working with. Recruiting software, background studies and continued education are some of the software companies we work with now that work with Viventium. Soon we will be able to log into Viventium and work with all these other services with in Viventium.

Alycia

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2022

I would highly recommend looking elsewhere

Having owned a home care agency for 14 years, my one and only regret has been partnering with Viventium. The concept is great and can be easily sold, but it is a skeleton company. They set you up and disappear. It's alarming that a company can be so novice, unprofessional, and clearly value you as a number over ensuring the accuracy of your payroll and the well-being of your business. If you are only looking for a platform and don't mind doing all the work, they might be a match for you. If you are looking to alleviate any of your workload, and hope to find a competent payroll company, I would highly recommend you look elsewhere. I don't like to complain, but I've never had such an awful experience. I switched to Centex Bookkeeping and Payroll and the level of knowledge, experience, and professionalism has been phenomenal.

PROS

I really loved the idea of having the entire onboarding process online and on one site. Going paperless and having all documents stored online seemed like a dream. That probably should've been my first sign... too good to be true.

CONS

Where do I start? The person assigned to set up my payroll was brand new. My overtime was set up incorrectly and I lost thousands of dollars, but it was "my fault". They put the wrong state on all my paychecks. I asked them to correct it and it was never fixed. One of my employees was missing a day of pay on every paycheck and no one could tell me why. She ended up quitting because she thought we were shady even though we reimbursed her all the missing funds and corrected the issue. The person assigned to my account after we were set up wouldn't respond to my emails for weeks at a time. You have to input all deductions, wage garnishments, and health insurance. I've never worked with a payroll company that didn't handle these things. It ended up being so much more work and more headaches for me which was the exact opposite reason I signed up with them.

Reasons for switching to Viventium Software

Viventium seemed more Home Care focused and I liked the idea of all on-boarding on one site.

Michael

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Viventium is great for my business

Great experience, reliable, easy to use and modify.

PROS

The fact I can import all the payroll information into the software and it gets categorized correctly. I also like that I can call and get a person in the US who can resolve my issue on one call.

CONS

Search function on portal doesn't seem to work that great. If I have an issue, I just call them or email them and they respond.

Reason for choosing Viventium Software

better service, they answer calls, and import feature and less inputing of payroll information.

Reasons for switching to Viventium Software

Import feature was the most valuable and time saving feature.