All YM Careers Reviews
1-25 of 90 Reviews
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Brian
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Great Platform for Job board or Career Sites
Excellent
PROSUI design Job Panel Network of job openings feed
CONSSo far I have not experienced anything I would call a con.
Reasons for switching to YM Careers
Better Features and Sales Team
Vendor Response
Hi Brian, thank you for your review! We're happy to hear that your experience thus far using YM Careers has been a great one, and that you're enjoying the new UI design as well as the Pane View.
Replied October 2020
Lisa
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
There is NO competition to YM's Job Board
Did I say this company and product rocks yet? I had a VERY dismal time with another job board provider, the account rep had an always full mailbox, the tech team while relatively supportive was not very stellar, and the owner of the company literally yelled at my VP once. The quality of care, product and service and caliber of professionalism at YM cannot be understated. And see above for the amazing customer service. Truthfully, for a nice job board site, you would do yourself a disservice not going with YM (and you will probably get some headaches).
PROSFor the software itself, it's very easy to use on both the front and back end. Running reports, helping customers as the administrator is very simple and most of it is out-of-the-box yet customizable to our industry and needs. It is really so easy to do everything I need, including pulling numbers on specific products or users. To post a job on the front end or a resume is incredibly easy as well. I have had no legitimate complaints from customers. Perhaps the best thing about thing about this software though is the customer service. I mean it's incredible on every end and from every angle. We get marketing support, sales support and customer service support for us and our job seekers/job posters. I can't stress enough how awesome the YM Careers team is, especially our account rep Nena. She could not be easier or more fun to work with, she's a fantastic account exec and goes above and beyond all the time!
CONSThe things I like least about the software itself is that I cannot find any issues to help fix! I literally have zero complaints--which is weird for me.
Reasons for switching to YM Careers
The sales, customer service and level of professionalism was completely non-existent. It was like working with a used car club versus a Rolls Royce dealership now.
Vendor Response
Hi Lisa, Thank you so much for such an amazing review! Our team works so hard to provide our customers with not only a stellar technology solution that is continually updated and improved, but expert sales, marketing and support experience to help you improve member engagement and increase non-dues revenue! On behalf the entire team here at YM Careers, thank you so much and please be sure to reach out to your dedicated partner rep if you ever need any help! Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2021
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
YM Careers Review
Layout of website was good, setup, and eye appeal.
CONSThe value proposition of the sales team is lacking.
Reason for choosing YM Careers
The value proposition of the sales team.
Kelli
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Best Job Board Platform Around!
Like I mentioned above...the customer service with [SENSITIVE CONTENT] is phenomenal. She is always looking at ways to improve our Career Center and sending me webinars to attend to help.
PROSWe have been a client of YM Careers (previously JobTarget) for almost 10 years. YM Careers is very easy to use and the customer service is above any other customer service I receive elsewhere ([SENSITIVE CONTENT] is amazing!). I specifically like where we receive an email suggesting that we use a pre-made promotional piece that they send to our employers in the system and elsewhere and usually that same week, we have an uptick in our job postings, which is additional non-dues revenue for us!
CONSThere has been nothing that I would change or like least. It really is simple to use.
Reason for choosing YM Careers
We continually get emails or calls from competitors (like Boxwood, etc.) asking us to attend a demo or to switch to them and I happily turn them down because we are so happy with YM Careers.
Vendor Response
Hi Kelli, Thank you so much for your review of YM Careers - we are so happy to hear that although our competitors are knocking on your door, we are giving you no reason to let them in! :) Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2022
Kelly
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Great Job Board Solution
I have worked with YM Careers for several years now with our Job Board and online Career Fairs. The customer support is excellent. It truly can't be beat. Everyone is super helpful and responsive making it so easy on the client. So many things are completed on YM Careers end so the client can just sit back. The Job Board pretty much runs itself and YM Careers does a great job with marketing and provides the client with great promotional tools. I'm very happy with this company.
PROSI like the ease of use. It does everything that is needed with little maintenance.
CONSI wish it was easier to update marketing content such as ads. Currently this needs to be done through YM Careers and can't be done through an admin portal.
Vendor Response
Thank you Kelly for your awesome review! We are excited to hear you're having a great experience with YM Careers! I wanted to let you know you CAN download the native files for any ad, HTML email, banner, and more on the YM Careers Marketing Resource Center which is available under the Marketing tab in Admin to edit in Adobe. Because we know that not all of our customers have an in-house resource to do this, our team can edit the files for you. All you have to do is talk to your Customer Success Manager and they can enter a creative design request to our Marketing team. Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2021
Angela
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
YM Careers - It Works!
In one word - great! I am confident that my experience is largely in part to the dedication and investment of the Society's assigned Senior Customer Success Manager, [SENSITIVE CONTENT]
PROSImplementing a job board with little set-up time required from the SPR staff was one key motivator in selecting YM careers. However, the YM staff's openness and responsiveness to suggestions and customizations (within reason) are invaluable, allowing the job board to meet the organization's needs. As we know, one size does not fit all.
CONSWhat I like least are the cartoonish-like suggested marketing emails. However, YM recognizes that style may not fit all organizations and provides content and images for organizations to tailor as needed. So, my least favorite item is not a barrier, as YM has identified an alternative option.
Vendor Response
Angela, Thank you for your review and so happy to see your 5 star rating! We recently upgraded our Marketing Resource Center for our customers and you should see dozens of options available to you to download and edit your design software, or you can work with our customer marketing team to assist on many projects Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2022
Franco
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
F. H. Review
we are a nonprofit organization, and we use the Career Center as a benefit to our partners. Our partners are Engineering companies of a variety of disciplines that are souring talent and recruiting NSBE members. We host a number of events every year. We want to ensure the software is either meeting or exceeding the needs of our partners.
PROSWhen working with [SENSITIVE CONTENT HIDDEN], she is always so informative and professional, and she listens and understands the needs of our partners with respect to their use of the NSBE Career Center. She assists me in remedying problems; however, she assists me with respect to brainstorming to determine how to meet and exceed the needs of our partners.
CONSSometimes it takes a long time to implement new project initiatives, but I can say since working with [SENSITIVE CONTENT HIDDEN] she goes and above and beyond with respect to following up with me about the rolling out of new software functionality that is designed to meet the needs of our partners.
Reason for choosing YM Careers
N/A
Vendor Response
Hi Franco, thank you for your review! We're happy to hear that our partner services team has gone above and beyond to provide exceptional customer support and exceed expectations as well. We strive to keep our partners up to date with our product updates and answer all questions that may arrive and provide further explanation.
Replied October 2020
Brock
Defense & Space, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Risk-free way to add member value & increase non-dues revenue!
Partnering with YM Careers helped us raise our profile to continually become the most invaluable resource to people in our industry. Our Career Center is now a major tool for exposure within our industry. It also allows us to capture more non-dues revenue from member organizations that don't fall within their traditional advertising/exhibition/sponsorship budgets. We're now capturing revenue from their Talent Acquisition budgets that were previously not coming to our association.
PROSThe fact that YM Careers runs it's own sales operation and then pays out a royalty to the client, makes this a completely risk-free way to add tremendous value and increase non-dues revenue! It also allows small staff associations to largely "set-it-and-forget-it" once they've determined their market segment and added the appropriate links to their own websites and newsletters.
CONSEven though our AMS is also within the Community Brands family, there still isn't really a true integration with our AMS. New Career Center leads should automatically feed into our AMS, but unfortunately, this still doesn't happen.
Reason for choosing YM Careers
We chose YM Careers because it was a no-cost option because they have their own sales team.
Vendor Response
Hi Brock, thank you for your review! Becoming the premier resource for talent and jobs in your industry is one of the benefits we want all our partners to experience, and we are happy to hear how valuable your association has become to your members and industry professionals. We are also continuing to work on our integrations with our AMS products to provide a more seamless experience for you.
Replied July 2020
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
YM Careers has a quality product and some of the best customer service
What I like most about YM Careers are its customer support services. Our account representative is efficient, fast, knowledgeable, and will assist us with our questions to ensure we got the right solution to our challenges. They even help to anticipate the future needs of our organization and membership, then advise how we can better serve our members with their product services. Truly one of the best customer service experiences I've had the pleasure of working with. It's as if they are a member of our staff!
PROSAs a program manager, I appreciate the quality of administrative control that I have behind the scenes. I've been using the product for under a year, yet the ease of use and the quality of support I can provide our users is excellent! Their products are so well-tailored to our industry; we are considering adopting a second service because of the quality and easy-of-use of there products and services.
CONSWhat I've suggested for future consideration is for YM Careers to consider better integration of single-sign in if we use multiple products. It's a challenge to our members when we have to provide them various usernames and passwords if we were to use different products/services from YM Careers.
Vendor Response
Thank you for your review! We are pleased to hear that your experience using our product has been an easy and productive one! We also continue to work on our integration points to better provide a better overall user experience for members.
Replied June 2020
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
ISBA Career Center
We seldom have any issues, when we do they are addressed immediately and resolved.
PROSEase of use, and provides us with an extra revenue stream.
CONSNo problems with this software. It is better than anything we had previously used.
Vendor Response
Thank you so much for such a wonderful review! Our team at YM Careers works hard to develop career center technology that is easy to use, and helps our association customers better engage with their members and drive non-dues revenue. On behalf of our entire team, thank you for being a YM Careers customer! Best, Dawn DiLorenzo Director of Marketing
Replied April 2021
Marcia
Human Resources, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Invaluable
We have been with YM for a long time. We recently looked at what else was out there and chose to keep our partnership because we have grown together! YM remains responsive and are super receptive to our ideas for customization!
PROSWe have had the best and most responsive support from our Account Managers and our partners at YM!
CONSMaybe reporting but nothing we aren’t able to work around.
Vendor Response
Hi Marcia, Thank you for taking the time to leave a review for YM Careers. We have an upgrade to our reporting coming soon - be sure to look out for the note from our partner services team soon! Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2022
Rose
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Well done!
My opinion is highly colored by experience with YM Careers staff - our Customer Success Manager and Customer Service. They are exceptionally good: they have answers, they seem to be good with the employers and understand the concept of customer service. Without that, the best software could be a bust.
PROSThe software does its job. If we didn't have validation turned on, I would have no problems!
CONSNo easy way to identify a job order to an employer. What's the difference between Item ID and Order ID? I didn't know until quite recently that the purpose of Job Name is to do that.
Kristin
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
The software easy to use
SIAM has successfully partnered with YM for 13 years on our Job Board. YM upgrades the Job Board site, software, and is proactive with introducing new products. My contact, [SENSITIVE CONTENT HIDDEN], works closely with me to convey new ideas, strategized, market, and offers valuable insight. Most recently SIAM has partnered with YM for our Virtual Annual Meeting (AN20) and Virtual Career Fair. SIAM will partner again with YM for our next Virtual Career Fair in 2021. I look forward to collaborating with [SENSITIVE CONTENT HIDDEN] in the future.
PROSThe software is intuitive for all user levels.
CONSI did not require additional training but was offered the resources to assist me.
Vendor Response
Hi Kristin, thank you for your review! We're happy to hear that our partnership is still going strong and you're happy with the offerings we provide. We strive to continuously provide new ideas and strategies for our partners for many more years.
Replied August 2020
Eliset
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2021
Review from PIHRA
My experience has been exceptional. Not only does our association have a great partnership with YM Careers but we have a seen a steady growth in our sales since working on a monthly basis with our direct contact at YM Careers. We feel supported and equipped to continue to help our members use this product.
PROSAs a partner or YM careers I find the product to be seamless and easy to use. The marketing resources and tools housed in the platform help guide our association to better market the Career Center to our members and provide better service.
CONSOur priority is providing excellent and timely customer service to our members. At times we have experienced delays when it comes to YM Career servicing our members. Better customer service would be helpful to ensure members and nonmembers get the most out of YM Careers.
Brittany
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Used for Resume Database and job board
Mari is a savior and could not function without her!
PROSThe filtering, and candidate report were most beneficial to our sponsors
CONSlimit of functionality. No bulk download, when viewing resumes, there is no identifier that you already viewed etc.
Reasons for switching to YM Careers
More functionality, better UI/UX etc.
Vendor Response
Hi Brittany, thank you for your review! We appreciate your feedback and are happy to hear that Mari excels at providing you with support when needed. We also continue to work on new updates, functionality, and capabilities in order to provide our partners with the best overall experience.
Replied July 2020
John
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great Review
Very Good.
PROSEasy to use and always innovative with the job board market. Fantastic website and ability to measure success
CONSNothing Really. I cant see myself using any other.
Vendor Response
Hi John, thank you for your review! We hope to continue providing innovative ideas for our products and our partners who contribute to our success.
Replied June 2019
Greg
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
YM Careers is an excellent business partner and innovator
Excellent! The team of YM Careers is made up of top-notch pros.
PROSEXCELLENT marketing tools for job board promotion
CONSMore revenue metrics needed on our business partnership
Reasons for switching to YM Careers
Poor performance and interaction with partner
Crissy
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
NAWIC loves YM Careers
Wonderful
PROSThe ease of use and helpful tools. The customer service is fast and great!
CONSI honestly can not think of any cons. This software is wonderful for our association.
Carrie
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
YM Careers, a hands off approach to great job baords!
Got off to a strange start, the sales team was a bit hard to follow as to what features are available and how I as the customer make my selections as to what is included and what is not in terms of features. Once I made it past the sign up, all else was mostly smooth. It would have been nice to have been given a comprehensive list of available options with pricing and exactly what needs to be done to implement additional features. We were selling postings with features that we were not aware were not yet set up.
PROSThe hands off administration once the job board is set up. The customer service team is timely and helpful!
CONSThe Job Board itself is less customizable than I would like, however, it is very clean and modern in both looks and usability so there is less I am seeking to customize than previous boards.
Reasons for switching to YM Careers
We were doing no business with the other company. They said they would work to sell our board, none was done as far as we could see.
Vendor Response
Hi Carrie, Thanks so much for leaving this review, we greatly appreciate your feedback. We're so glad you switched to YM Careers and hope you continue to enjoy the hands-off approach, user experience, and customer service. Let's ramp up your business! Best, Lauren Lanz Farrar | YM Careers Marketing Specialist
Replied December 2022
Toks
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
YM Careers Review- Dashboard/Software
Customer support- [SENSITIVE CONTENT HIDDEN] were great at responding to issues that took place and providing simplified explanations to dashboard/reporting
CONSCertain parts of the dashboard didn't allow for customization, which would've been helpful.
Vendor Response
Hi Toks, thank you for your review! We are happy to hear that our customer support/partner services team has been able to provide quick turnaround responses to your questions. We pride ourselves in exceeding our customers expectations.
Replied October 2020
Donna
Non-Profit Organization Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Ease of use
The product is relatively easy to use and to implement for an association.
CONSI wish it was more refined like other products where the postings looked like a profile vs. text.
Vendor Response
Hi Donna, Thank you for taking the time to leave a review for YM Careers. We are so happy to see the career center solution was easy to implement and use for your association. Without more information on your feedback on the posting layout, it is hard to comment directly, but I would reach out to your customer success rep for more information, or to be able to discuss this feedback in more detail. Feedback like this helps our product team know where we need to keep working on our product, and our customer success team know where we need to focus on training and communication with our customers. Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied April 2022
Kryste
Non-Profit Organization Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Great non-dues revenue generator
The YM Career customer service is superb. They provide us with great marketing templates and help us keep up-to-date on current trends.
PROSThe YM Careers software is easy to use and implement. As a YM AMS customer this was a no-brainer to add onto our existing services. We can generate non-dues revenue and provide another service to our members.
CONSIt would be nice to have more control over the homepage layout and design for those of us that know how to operate our main website.
Vendor Response
Hi Kryste, thank you for your review! Being a revenue generator for our partners is a #1 priority of ours and we're glad the customer service our teams provide your association is valuable. We will also take your feedback into consideration when we make future updates to layout and designs.
Replied August 2020
Dave
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed December 2021
OK platform but our payments have stopped coming
everything ran smooth until this year
PROSit's pretty easy to use. I like having the ability to approve the campaign each month
CONSwe haven't received our payments in several months - why?
Vendor Response
Hi Dave, Thank you for taking the time to leave a review, and we are sorry to hear you are not seeing payments coming in recently. If you could reach out to our customer success team at - YMPartnerReps@communitybrands.com as I am unable to see your contact information in the Capterra portal, therefore, cannot track down a resolution for you. It could be something very simple like the wrong address or contact but it would be best to touch base with our team to help you. They are always available to work with our customers and solve any issues. Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied December 2021
Mariah
Education Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Overall Great Career Center for our association
The best part of this career center is how specific it is to our field of work. Our members work in K-12 Schools and having a career center that caters to those job postings and job seekers is the best.
CONSThe rollout was a little bumpy and I would suggest this to anyone looking to have a career center, but I would suggest that they ask many questions and make sure you understand the features on the back end and front end before you launch.
Reasons for switching to YM Careers
We switched because the features of this career center are awesome, the resources are awesome, and the look of the website is professional and modern.
Vendor Response
Hi Mariah, Thanks so much for leaving this review, we greatly appreciate your feedback. We love to hear that the industry-specific career center helps your members, whether they are employers or job seekers. We're so glad you switched to YM Careers and hope you continue to enjoy the features, resources, and user experience. Best, Lauren Lanz Farrar | YM Careers Marketing Specialist
Replied February 2023
Reggie
Information Technology and Services, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2021
Women in Technology
Our representative, [SENSITIVE CONTENT HIDDEN], is incredibly responsive and great to work with!
PROSEase of use and how it fits nicely into our website.
CONSThere is nothing at this time I would like to change.
Vendor Response
Hi Reggie, Thank you so much for the review - we are so happy that you are finding it easy to use and that it integrates easily into your existing website! Our product team works hard to make that a seamless transition for your staff and members. And thank you for the shout out for your customer success rep - they work so diligently to make sure every customer is taken care of! I will be sure to pass along the note. Best, Dawn DiLorenzo Director of Marketing YM Careers
Replied June 2021