YM Careers Software

Find out more:

PriceDemo

FrontRunners 

Find out more:

PriceDemo

About YM Careers

YM Careers is the industry leader and most trusted career center platform for 20+ years and counting, bringing innovation to the niche career center industry and association market. We power the largest association network job board network in the world. Associations leverage YM Careers to provide a valuable member service, acquire and engage new members, and generate non-dues revenue by helping their industry employers find talent. YM Careers leverages various integrations with other third-party applications to acquire new members. YM Careers is part of the Community Brands association software suite, a complete set of solutions that helps member-based organizations increase revenue, improve efficiency and digitally engage members. - More than $500M sent to associat...
Close

Image 1 of 4

YM Careers career page

YM Careers User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 82 reviews

User Profile

Tamara

Verified reviewer

Company size: 11-50 employees

Industry: Executive Office

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2021

Great automated solution

Pros

We were able to implement this job board through single sign on to provide a seamless experience for our members. The YM team worked with us on creating a site that will be similar to ours. We are doing an revenue shared model and it works well for us as we were able to get this technology with no set up charges.

Cons

Their customer team can be more proactive and provide a more personalized experience rather than automated reminders. However, it’s a huge step up from what we used to have and the job board is self-sufficient, which helped us free our plate.

Reasons for switching to YM Careers

To automate this process and decrease administrative burden

Response from Community Brands

Hi Tamara, Thank you so much for taking the time to leave a review for YM Careers! We are happy to hear the SSO provides a positive experience for your members, and that your revenue share has been a win for your organization. I can certainly understand the need for more frequent, personal communications with our customer success team - they are always available to answer any questions around the technology as well sales and marketing strategy to increase engagement and drive revenue. I will reach out to our team and have someone follow up with you. Please be sure to check your Admin portal as we upload the latest sales and marketing tools there for your review on a regular basis. Best, Dawn DiLorenzo Director of Marketing YM Careers

Replied August 2021

Ivan

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

My YM Careers Review

Overall, the software is the best selection for my company's job board. The software is easy to use, it has all the features and benefits I'm looking for. It's very competitive with other platforms and while I'm not too keen on the cost, the customer support really balances it out. The customer support is amazing. [SENSITIVE CONTENT] are always there to assist me and both are very responsive. They have great ideas to assist in growing the business and are great partners to work with.

Pros

The software is user friendly. Very easy to use.

Cons

The virtual career fair product is way over priced. I really want to use the product for my career fair, but I have to go outside to another vendor due to pricing. I wish the YM Virtual Career fair would at least price match. The current cost is too much of a risk for my organization to take at this time. The current model guarantees a large amount to the YM virtual career fair platform, and not enough to the end user.

Reasons for choosing YM Careers

It really is the customer support that has kept me here for so long. Others have approached me, trying to secure the business, but customer support is very important to me. I stay for that reason.

Response from Community Brands

Hi Ivan, Thank you for your review of YM Careers. We are happy to hear the software is user friendly for your and your members and that you are experiencing great customer service. We really appreciate your loyalty. In regards to our virtual career fair platform pricing, there are fixed costs that YM Careers has to cover to offer this turnkey, white glove service. We have many associations that utilize this service very successfully and are able to generate new non-dues revenue while providing a tremendous service to their members. Hopefully you can revisit the option in the future. Best, Dawn DiLorenzo Director of Marketing YM Careers

Replied April 2022

Ann Marie

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

TODAY, we are proud of our career center!

Our non-dues revenue related to our career center increased 10x since we moved to YM Careers.

Pros

We love that YM Careers has salesperson working on our behalf. They follow-up on leads we send them and make the sale! We also love the marketing emails that go out every month!

Cons

Some of our hiring sites have had difficultly setting up their job postings and paying VIA credit card. That is disappointing.

Reasons for choosing YM Careers

Because of the connection to YourMembership!

Reasons for switching to YM Careers

They gave us very little support and our job board looked pitiful. And we did all the work for no or very little return.

Response from Community Brands

Hi Ann Marie, Wow! "Today, we are proud of our career center!" We couldn't have written that review better ourselves. Thank you so much! I've passed your feedback along to our product and customer success teams as I'm not sure if this is a product or training issue. Someone should reach out to you, or feel free to touch base with your customer success rep for more information. Best, Dawn DiLorenzo Director of Marketing YM Careers

Replied April 2022

Alex

Company size: 1 employee

Industry: Writing and Editing

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

December 2021

Disappointed with sales and marketing efforts

The software seems to work very well. I've been disappointed that despite YM's claims they seem perfectly content to take my monthly payment without making any apparent effort to drive sales.

Pros

The software seems to work well. I'm confident that should we build up the number of employers and job seekers in the database, it will function well.

Cons

I selected the YM Job Board because the company said its sales and marketing efforts would support our job board. The salesperson told me I could expect YM to perform approximately 400 sales activities a month. Three months in they have not generated a sale or even, as far as I can tell, an employer to sign up for the system. Today I learned that a salesperson did not respond to an email from someone looking to place a job post. My numerous requests to address this and to receive periodic reports on their sales activity have gone nowhere.

Reasons for choosing YM Careers

It's been a big disappointment that YM does not seem to be offering the sales and marketing support it touts as part of its value proposition.

Response from Community Brands

Hi Alex, I'm sorry to read of your experience with your YM Careers Job Board. I cannot see your contact information in this portal, but please reach out to our customer success team at YMPartnerReps@communitybrands.com to schedule a call, and feel free to copy me - dawn.dilorenzo@communitybrands.com. I can't speak to your specific situation without more information but our sales and marketing teams work hard to support our customers - averaging at least 35% more revenue than other job board providers, depending on the industry and economic conditions, and we are happy to work with you on a solution. Best, Dawn DiLorenzo Director of Marketing YM Careers

Replied January 2022

Jocelyn

Company size: 11-50 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

May 2022

Just Right for Associations

Pros

YM Careers allows us to provide a job board for our members with manageable administrative input. Members can post and search job opportunities to maximize their careers. We can easily access a data dashboard that shows how our members are using the service.

Cons

I cannot think of anything that doesn't make this tool easy.

Response from Community Brands

Hi Jocelyn, Thank you for leaving this great review! We love your review title - "Just Right for Associations" - as that's what we strive to be for organizations across all industries and professions. Our goal is to grow your members' careers while our software and Customer Success team takes all the heavy lifting away from your association staff. If you ever do have any questions or concerns, please don't hesitate to reach out to our team! Best, Lauren Lanz YM Careers Marketing Specialist

Replied May 2022

Popular YM Careers Comparisons