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> Reviews of ZipRecruiter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZipRecruiter is a good fit for you!

Source: https://www.softwareadvice.com/hr/ziprecruiter-profile/reviews

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ZipRecruiter Reviews

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[Overview](https://www.softwareadvice.com/hr/ziprecruiter-profile/)

Reviews

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# ZipRecruiter Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(5,346)

4

(3,168)

3

(1,742)

2

(439)

1

(240)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.2

Value for money

4

Functionality

4.2

* * *

### Pros

"The convenience in terms of the recruitment process is unbelievable and within no time we are able to get skilled B2B sales persons in our new ceramic and concrete divisions with automated email communication."

"As a manager, ZipRecruiter helps hire for us during our busy times and can look for seasonal staff, different job positions and you can filter through applicants very easily."

"Overall, ZipRecruiter is an effective recruiting tool that streamlines the hiring process and offers strong reach, making it a solid choice for employers looking to fill positions efficiently."

### Cons

"Its violent subscription rates do not give good value to a mid-size, 50-people manufacturer, and the customer service is not always helpful when we require customization of the system to do a niche glass industry job posting or built in personnel management software."

"ZipRecruiter can have outdated listings, lots of competition, and not every application gets a response."

"Not sure how much of this is ZipRecruiter's problem, but the candidate pool is not what it once was and I feel a lot of it is because of the way hiring companies have become dead-ends for applicants"

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ZipRecruiter Reviews, Pros and Cons - 2026 Software Advice