ZipRecruiter Software

ZipRecruiter Software

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FrontRunners 2016

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About ZipRecruiter

ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly online interface. ZipRecruiter provides an integrated social recruiting component that helps post jobs on social networks such as Facebook, Google+ and Twitter. This solution is suitable for businesses of all sizes. ZipRecruiter allows multi-city job postings for broad exposure of job advertisements. Candidate screening is done through online interviews. The system offers brandable job pages, and multiple users can be added to a single account, so team members can collaborate on rating candidates. Other main features of ZipRecruiter...
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ZipRecruiter User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 10,301 reviews

Susan

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2022

Did not find quality candidates

User Profile

Eddie

Verified reviewer

Company size: 51-200 employees

Industry: Staffing and Recruiting

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2019

ZipRecruiter is still going strong!

ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!

Pros

Overall ZipRecruiter seems to be experiencing a resurgence in attracting high caliber applicants within the service industry from what I've seen overall in the last year. The database is another great tool that gives us access to candidates that we wouldn't get on other platforms such as Indeed. Not only that, but I feel it's a higher level of professional candidates across the board. The user interface is very easy to learn and you can customize alerts to your liking.

Cons

I felt for a while the site was a little dated, but it appears that they've modernized their look, user interface and are still able to attract top-notch talent. I think the value for service is greater when you're able to buy in larger quantities than on an individual basis, but that's the nature of the business.

Reasons for switching to ZipRecruiter

The value of the service ZipRecruiter over Indeed is night and day. I don't have to sort through countless applications that are not even remotely relevant to the position I post.

Response from ZipRecruiter

Hi Eddie! Thank you so much for providing your wonderful and extensive feedback with us! We're so glad you've found success within your hiring journey while utilizing ZipRecruiter. Our product team is constantly making updates based on our customer's feedback! We encourage you to stay on the lookout for any upcoming advancements. As always, our team is here to help. We're here 24/7, so please always feel welcome to contact us directly for assistance. Happy Hiring! Kind Regards, Tier III Support

Replied August 2019

Justin

Company size: 11-50 employees

Industry: Judiciary

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

#1 Job Website

ZipRecruiter is a fantastic site that is great to use for both applicants and recruiters. Applicants have a wide variety of job postings to choose from, while recruiters have the highest quality applicants to choose from. ZipRecruiter is simple to use, as anyone can easily use and understand the website.

Pros

ZipRecruiter allows companies to hire the best candidates possible. ZipRecruiter is very easy to use and has a very organized interface. The website displays a vast array of different jobs, allowing applicants to find the best suited job. ZipRecruiter is great for both recruiters and applicants, as I highly recommend anyone and everyone to use the site.

Cons

ZipRecruiter does not post to the biggest job boards similar to Indeed. However, the pros of using this site certainly outweigh the negatives.

Reasons for switching to ZipRecruiter

ZipRecruiter was easier to use and had the highest quality applicants and job postings.

Roger

Verified reviewer

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

August 2022

ZipRecruiter is a good tool, but could use some improvements.

ZipRecruiter does generate applicants, but we have had a harder actually getting to the interview stage mainly because we ask candidates to take an employment assessment and some applicants aren't willing to take that extra assessment.

Pros

It is very user friendly and quite simple to post listings and manage them.

Cons

We have reached out to candidates based on their resumes sometimes, and realize that they don't look at our listing and apply. Then when we contact them, and they have sometimes interviewed then withdrew their application because they looked at the listing and saw that the pay rate wasn't what they desired. Also we use employment assessments with our hiring process, and ZipRecruiter doesn't allow for an applicant to be redirected to the assessment site to take the assessment. Indeed, lets us redirect, which is very helpful. Also there isn't a way when you have multiple users on your account to only allow them to see applications for a specific position only and not the others, which has caused different departments to contact applicants who applied for a position in a different department.

Yvette

Company size: 1 employee

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

August 2022

Great place for employers and employees.

Ziprecruiter made it so easy for me to make and post job posting for my company. The site even helped with setting up interviews and managing them, not to mention I was able to have video interviews right there on Ziprecuiter. Being able to navatigate the website with ease made it so simple to get done exactly what I got on to do.

Pros

My favorite part of ZipRecruiter has to be the ease of using the site. Each different part of the website is simple to use and easy to navigate. Search for jobs and applicant searches in just a few clicks makes it easy to use.

Cons

Now ZipRecruiter is a great site. But for some people searching for employment there, some said to have encountered a scam or two.

Reasons for switching to ZipRecruiter

On Indeed it was not as easy to make job posting. The list of potential applicants was not as good as they are on Ziprecruiter.

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