What is ZipRecruiter?

ZipRecruiter is a Web-based platform that helps streamline the overall hiring process. It enables organizations to post jobs to hundreds of job boards with one click, and users can manage all applicants through a user-friendly online interface.

ZipRecruiter provides an integrated social recruiting component that helps post jobs on social networks such as Facebook, Google+ and Twitter. This solution is suitable for businesses of all sizes.

ZipRecruiter allows multi-city job postings for broad exposure of job advertisements. Candidate screening is done through online interviews. The system offers brandable job pages, and multiple users can be added to a single account, so team members can collaborate on rating candidates.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

8,420 Reviews of ZipRecruiter

Average User Ratings

Overall

4.19 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(4,061)

4,061

4 stars

(2,516)

2,516

3 stars

(1,351)

1,351

2 stars

(339)

339

1 stars

(153)

153

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 8420 results

August 2019

Eddie from EHS Hospitality

Verified Reviewer

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

ZipRecruiter is still going strong!

ZipRecruiter is great for assisting our clients in smaller to mid-size markets where we don't have a large candidate flow already in place. ZipRecruiter lets us target candidates with greater detail than other services. Example: Targeting a specific suburb or zip code of Chicago instead of (LinkedIn) "The Greater Chicago Area" - This ability to dig into locations and source from the database is outstanding!

Pros

Overall ZipRecruiter seems to be experiencing a resurgence in attracting high caliber applicants within the service industry from what I've seen overall in the last year. The database is another great tool that gives us access to candidates that we wouldn't get on other platforms such as Indeed. Not only that, but I feel it's a higher level of professional candidates across the board. The user interface is very easy to learn and you can customize alerts to your liking.

Cons

I felt for a while the site was a little dated, but it appears that they've modernized their look, user interface and are still able to attract top-notch talent. I think the value for service is greater when you're able to buy in larger quantities than on an individual basis, but that's the nature of the business.

Response from ZipRecruiter

Replied August 2019

Hi Eddie! Thank you so much for providing your wonderful and extensive feedback with us! We're so glad you've found success within your hiring journey while utilizing ZipRecruiter. Our product team is constantly making updates based on our customer's feedback! We encourage you to stay on the lookout for any upcoming advancements. As always, our team is here to help. We're here 24/7, so please always feel welcome to contact us directly for assistance. Happy Hiring! Kind Regards, Tier III Support

August 2020

Nicholas from Waikiki Health

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

ZipRecruiter Continues to Help Me Find Jobs

Overall, ZipRecruiter is a great recruitment tool in comparison to sites like Monster or LinkedIn. I have already recommended this site to many friends with success.

Pros

ZipRecruiter helped me find my way to a permanent full-time position after working as a temp agent for a number of years. And now, ZipRecruiter is an excellent tool to build upon what I learned and find a another permanent position that suits my needs

Cons

The application process set up by employers could be facilitated. I found myself answering questions on ZipRecruiter for certain companies, only to find that there is another questionnaire or application process sent to my email afterwards. It would've been convenient to complete the entire application process on one medium, instead of making clients double their workload on different sites.

November 2019

Lee Anne from Palme

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

November 2019

It did not help us

Was not a good experience and for the price we did not find any candidates that were even close to being a match for the positions advertised.

Pros

I like the idea that we could post a job and have candidates be already in e system assigned to our posting.

Cons

The candidates that were assigned to our post were not at all qualified and the ones that contacted us were all from foreign countries or had no related experience. Even if we specified that the applicant had to be close by in the same country.

Reasons for Choosing ZipRecruiter

The advertising and reviews.

Response from ZipRecruiter

Replied November 2019

Hi Lee Anne, Thank you for submitting this review and we would like to apologize for your experience in receiving qualified candidates as I know how important it is to make those hires as quickly as possible. Although our system does work to identify the best-matched candidates for your job, there are other tools that we encourage customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. There is a skills section within the job ad which has a matching technology and this field is a very important part of the process, my suggestion would be to add very specific skill words that match the job title so the algorithm will work in your favor. We are happy to explain these to you further should you decide to use us again. We can be reached by phone at 877-252-1062, chat or email at support@ziprecruiter.com. Leticia, Tier III Support Customer Success Team

June 2020

Nicholas from Jacobs Creative Services

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

June 2020

Fantastic Platform for Finding Relevant Jobs

Time is money and wasted opportunities are mitigated with how easy it is to set up a profile and apply for jobs!

Pros

ZipRecruiter is a fantastic solution to wasting time filling out form after form, upload after upload of resumes. They make it simple with their 1-Click Apply feature. That's all it really takes, and you're done! Their emails are relevant and detailed to better educate me on open positions and required qualifications.

Cons

It's actually my preferred job board for ease-of-use alone. I wish all other platforms were more like ZipRecruiter. If I had any complaint it would be to please make other platforms just as great.

Reasons for Choosing ZipRecruiter

The other products are fine. Glassdoor is a very close second choice for ease of use, but not all job postings keep you in Glassdoor. They give the option to link out to the company's site. Which I deplore. ZipRecruiter keeps you in the platform, and negates the need to re-enter so much information!

Response from ZipRecruiter

Replied June 2020

Thank you so much for your kind and encouraging words, Nicholas! We appreciate you allowing ZipRecruiter to be a part of your job search journey. Keep on 1-click applying! --TC

June 2020

Madalyn from Explore Washington Park

Company Size: 2-10 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Functionality

3.0

June 2020

Generated lots of leads, most of which were not stellar

I would use it for a job that I wanted to have high visibility.

Pros

It allowed us to post a job very quickly. The post had high visibility and we had lots of candidates apply.

Cons

It generated so many applicants that it was actually a bit of a hassle to weed through. Our better candidates came through smaller more industry-specific channels such as business associations, city committees, etc. Also, we had a separate application on our website applicants were required to complete, and Zip-recruiter made it harder to communicate the necessity of this additional document.

Reasons for Choosing ZipRecruiter

We hadn't tried it yet, but it sounded good from the ads.

Response from ZipRecruiter

Replied June 2020

Thank you for using and reviewing our service. We appreciate you doing business with us! If you decide to post jobs with us again, please contact our Customer Care Team at support@ziprecruiter.com, 877-252-1062, or live chat. We can show you how to use screening questions to filter your candidates and answer any other questions you may have. We are available 24/7 and we are always happy to help! ~DW