---
title: "ZoomShift Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of ZoomShift. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZoomShift is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/zoomshift-profile/reviews/"
page_type: "reviews"
language: "en"
---

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ZoomShift Reviews

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# ZoomShift User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 119

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.5/5
- Value for money: 4.5/5
- Functionality: 4.3/5

### Rating distribution

- 5 stars: 78 reviews (66%)
- 4 stars: 33 reviews (28%)
- 3 stars: 4 reviews (3%)
- 2 stars: 1 reviews (1%)
- 1 star: 3 reviews (3%)

### Most mentioned pros

- The platform is affordable, user-friendly, and works well for scheduling and team management. While customer support and data retention could definitely be improved, it still provided good value for our business needs.
- Labor is such a high expense for any business and I love that I can see the project cost of my schedule and track the actual costs through the timesheets as the week goes on.
- Zoomshift has made it easy for me and my manager to make our weekly schedule and manage time off requests.

### Most mentioned cons

- The biggest downside was the lack of over-the-phone customer service support when issues came up.
- Cost to add only one simple utility that I need was way too much.
- Not able to pull reports easily - guess it is in the upgrade

## ZoomShift customer reviews

Showing reviews 1-25 of 119 (page 1).

### The best all-around retail scheduling software

- Overall rating: 5/5
- Reviewer: Chelsea Sloan C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

We've been with them for several years and they continue to develop and improve. This is a company that is investing in their tech and that cares about their customer experience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A recent round of timeclock demos confirms what we believed about Zoomshift -- that it is exceptional for retail stores. Our network of stores are able to quickly and beautifully make great schedules that are easy to read, easy to manage, and easy to shift as sales trends shift.

#### Cons

Would love integration with ADP or Paychex to make payroll slightly easier. The export file does work great.

#### Reasons for choosing ZoomShift

Price, value, functionality. It's just a more sophisticated experience.

---

### Overall very user-friendly for admin and staff

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

It has worked well for us for many years. We like the customization, easy access for staff, and decent value.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It works well for our complex and custom scheduling needs because you can customize positions, times, and add special notes. It's also very user-friendly, and easy for admin and staff to learn and use.

#### Cons

It can stall out or spin when trying to use it. Sometimes it doesn't display a saved change, but when you make it again, it suddenly appears twice.

#### Reasons for choosing ZoomShift

It was more accessible to staff, and more modern.

#### Reasons for switching to ZoomShift

It was very limited on what it could do, it was expensive, and it staff could not access via app.

---

### YoGi snow + treats

- Overall rating: 5/5
- Reviewer: Carla M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Awesome program to use for small businesses, affordable, has alot of benefits. Even though the only option is to email staff to get an answer, im still happy with Zoomshift. My daughter recommend this program to me, since they also use it at her job.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Its REALLY affordable for us, we own a small family business. Its EASY to use , not perfect but it REALLY helps.

#### Cons

I have to email every time i need help with something & wait for a reply vs chatting or calling, which is easier.

#### Reasons for switching to ZoomShift

I run a small seasonal business, Zoomshift is helpful & affordable for me. Alot less stressful.

---

### Does what it needs to do

- Overall rating: 3/5
- Reviewer: Natalie C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with ZoomShift was positive despite some frustrations along the way. The platform is affordable, user-friendly, and works well for scheduling and team management. While customer support and data retention could definitely be improved, it still provided good value for our business needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

ZoomShift is fairly easy to use, has a clean interface, and offers great pricing compared to other scheduling platforms. It helped simplify employee scheduling and made it easier to manage shifts and team communication overall.

#### Cons

The biggest downside was the lack of over-the-phone customer service support when issues came up. We were also frustrated that client information was deleted after one year, which created extra work and made it difficult to reference older customer records when needed.

#### Reasons for switching to ZoomShift

Functionality and pricing played a huge factor for us.

---

### Mission critical to our operation

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It helps keep an overview of all staffing, allows them to check-in, and for me to approve timesheets. End of the month staff download their timesheets for the period and send them in with an invoice. Because the hours they download are the same as the ones I see there are never any issues in reconciling.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It's the most effective scheduling software that we have used since opening our business 5 years ago. The ability to see staffing and make updates on the fly is incredibly powerful.

#### Cons

We have yet to find anything we dislike about the software specifically. We did however turn off the ability for staff to check in on mobile unless they were connected to the local wifi.

#### Reasons for choosing ZoomShift

We tried Zoomshift and had already made a decision before getting to Deputy.

---

### Zoomshift features

- Overall rating: 5/5
- Reviewer: Mattie R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I really appreciate the functionality of Zoomshift and features like the costs. Labor is such a high expense for any business and I love that I can see the project cost of my schedule and track the actual costs through the timesheets as the week goes on.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Zoomshift has made it easy for me and my manager to make our weekly schedule and manage time off requests. We have a lot of time off requests and varying schedules every week and this tool has helped us manage those.

#### Cons

I wish there was more flexibility in creating a standard weekly schedule or shift. There is some but I wish I could make multiple templates.

---

### Ease of schedule

- Overall rating: 5/5
- Reviewer: Jared N.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

eight years of scheduling we have had the opportunity to use any other service outside of scheduling so far we love to be able to mangae the scheduling with ease

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the ease of employee scheduling management, saves time by employees having accest to pick up and trade shifts.

#### Cons

after 8 years of using this scheduling sofware so far nothing comes to mind as far as any negative issues

---

### We Love ZoomShift!

- Overall rating: 5/5
- Reviewer: Anne R.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Our overall experience has been super positive. It has made scheduling and shift changes very easy! Employees handle submitting time off and when they need a sub, the app handles that also!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Murraywood Swim and Racquet Club has been using ZoomShift for 8 or more years now. We love that ZoomShift is a smartphone app. Our employees always have their phones close at hand!

#### Cons

Not sure there is anything so far that we don't like....I'll have to think on that and report back later!

---

### Good for Starter... Too expensive for anything more

- Overall rating: 5/5
- Reviewer: Cynthia M.
- Verified reviewer: Yes
- Industry: Individual & Family Services
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

It's great for scheduling and comparing schedules to timesheets... But to get the full functionality I really need (which is one simple utility) I'd have to pay more than double. And since the staff I'm using it for is non-income generating that's a real issue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of scheduling. It's really easy to use. The customer service to get started was great. The introductory price was very good.

#### Cons

Cost to add only one simple utility that I need was way too much. I'm using this for a non-income generating staff. So cost is really factor.

#### Reasons for choosing ZoomShift

Ease of use was my primary deciding factor

---

### Amazing company

- Overall rating: 5/5
- Reviewer: Katya P.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

A wonderful experience overall. My team works independently now with minimal effort thanks to Zoomshift!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Simple to use and effective. Their Customer Service Team is absolutely wonderful!!! They took care of my concern within minutes of me messaging them.

#### Cons

Nothing, they are a wonderful organization and have done an amazing job so far. I highly recommend them

---

### Perfect schedule tool for our team to use to stay on track to meet our business goals.

- Overall rating: 5/5
- Reviewer: Timothy F.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

Efficiency in scheduling and having information immediately connected to staff is a blessing compared to our previous manual individual set scheduling policy. It has normalized the regular need to adjust start times, stop times and work assignments (You know....Vacation liability, PTO, call outs, unexpected client demands and on and on). We can now focus on providing the excellent client and patient care that we strive to achieve every day with the comfort that we have the proper skilled labor in position to meet that goal. And when we don't we have a much easier time adapting.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

For me it's quick and easy to set up a complex schedule of staff (They have varying skill) that collaboratively work with each other throughout our client/patient experience. Just when you have everyone where you want them something comes up. Problem solving is quick. Everyone sees the entire schedule, real time, on their phone. They proactively help ensure that we are ready to go for future days work. Payroll "time cards" are a breeze. The developers ask for ideas and every once and awhile your idea shows up in an update. They obviously are listening. I look forward to updates and have never lost a feature that I like.

#### Cons

Technology always finds a way to disappoint you. It's the way of the world. Not much to complain about here. User error is the only problem I have run into and that's on us. The help feature lets you get to the bottom of the problem quickly.

#### Reasons for choosing ZoomShift

I was able to use ZoomShift free of charge for a month. Within a couple weeks I could tell it was going to solve all the problems we had with our manual system. It was easy to say yes and the dollars made sense for our size business.

---

### Easy Scheduling for Small Business

- Overall rating: 5/5
- Reviewer: Candice W.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Entering the schedule takes little time and the website is easy to maneuver and very user friendly. We like that everyone is informed and has access to the information through the app. ZoomShift is easy to make changes and alert any employee(s) of those changes instantly. The added feature of putting in Events helps with Staff meetings and additional clinic functions.

#### Cons

For our small business, we have not had any reason to look at other products. So we don't have any cons.

---

### Very intuitive software

- Overall rating: 5/5
- Reviewer: Nikki M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

Keeps things more clean and organized, less room for error b/c before we were just using google docs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the ease with which me and my team can use it, very user friendly and intuitive, i like the ability to replicate weeks at a time, love how easy it is to track payroll

#### Cons

I hate that you have to request each individual shift for coverage requests, would love the ability to request multiple shifts at once

#### Reasons for choosing ZoomShift

was the most user friendly, easy to use and figure out

#### Reasons for switching to ZoomShift

needed more organization and something with less room for error

---

### Super simple and easy to use for a small company without a physical time clock on site.

- Overall rating: 5/5
- Reviewer: Jon S.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We use the mobile clock in and clock out functionality every day and it just works, no problems, no complaints. Setup is easy, just create a new user in the system and the system sends an email with all the instructions for the user to get started. We don't need alot of bells and whitles but ZoomShift has them but the interface isn't so complex that the extras get in the way.

#### Cons

We don't use alot of the functionality but what we do use if flawless, no complaints.

#### Reasons for choosing ZoomShift

Simplicity of use, mobile app, functionality and price.

#### Reasons for switching to ZoomShift

The other tool didn't work very well, it was also more expensive.

---

### Central Veterinary Center/County Line Veterinary Hospital

- Overall rating: 4/5
- Reviewer: Bill F.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

Not having to do things manually.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy for employees to navigate and understand.

#### Cons

Needs more PTO features and reporting enhancements

#### Reasons for choosing ZoomShift

Overkill for our current staff

#### Reasons for switching to ZoomShift

Minimal features, horrible support

---

### Great Customer Service!

- Overall rating: 5/5
- Reviewer: Shannon M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

Zoomshift came into my life when I was totally overwhelmed with making and maintaining a schedule for my employees. Staff was submitting request off's and preferred work days, etc. and it got really hard to manage on a simple spreadsheet. I knew there had to be a more efficient way of doing this and another small business in town connected me with Zoomshift. I haven't looked back since!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of Use ... even with changes and upgrades to the interface, it takes only a matter of minutes to figure out the best way to navigate Zoomshift. It's very intuitive, which I appreciate greatly in any sot of database that I use on a regular basis. I also love the customer service! We started with Zoomshift when it was relatively new and the service hasn't changed much since then. It seems like they've added people to the team so I speak directly to the owners less, but everyone has been wonderful to work with!

#### Cons

The price. It's totally reasonable for what we get and I don't question the value, but there are certainly less expensive ways we could be doing our scheduling. We also don't use all the features Zoomshift offers so that changes the perceived value a bit for me.

---

### Great for my small business

- Overall rating: 5/5
- Reviewer: Mary Z.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2024
- Review source details: This review was submitted organically. No incentive was offered

User friendly, cusstomer service is prompt

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

As a small business owner I needed something free to do my scheduling since that was the only thing I was looking for. I didn't need the extras that come with a fee. This gave me what I needed.

#### Cons

When they took away the free priveledge to schedule a month in advance.

---

### zoomshift review

- Overall rating: 4/5
- Reviewer: kevin z.
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2016
- Review source details: This review was submitted organically. No incentive was offered

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 2/5

#### Pros

Love the ease of use, and I love the support

#### Cons

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

#### Vendor response

Kevin, Thanks for the review and feedback! It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup. -Ben

Replied August 2016

---

### Dependable & Cost Effective Scheduling

- Overall rating: 5/5
- Reviewer: Brenda B.
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2020
- Review source details: This review was submitted organically. No incentive was offered

It is an "out of sight, out of mind" app that helps us take care of business. It allows all staff and management to be on the same page for scheduling.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

It does what we need it to do. It's cost effective, dependable & easy to use. It continues to evolve with features that we didn't even know we needed.

#### Cons

Slight learning curve at the beginning, very slight.

#### Reasons for switching to ZoomShift

Needed away for employees to discuss shift swaps & changes with management oversight and tracking.

---

### Perfect stop-gap solution

- Overall rating: 4/5
- Reviewer: Laura K.
- Product usage: Used unspecified for unspecified
- Reviewed: December 2015
- Review source details: This review was submitted organically. No incentive was offered

We are using ZoomShift in the Amazon Books store while we wait for our Kronos implementation to be complete. We started with the scheduling piece, which is very user-friendly/easy to understand and manipulate, and are incorporating the new time clock feature within the next couple of weeks. Our associates use the app to check their schedule and send availability and timeoffs, which they love, and the drag-and-drop scheduling is a hit with our managers. In HR, we love being able to see everything that's going on from anywhere, and the built-in reporting on hours scheduled vs. worked saves us hours of manual work. While ZoomShift doesn't offer every single functionality that we'd like as a big company, it's been great as a stop-gap solution. ZoomShift customer service is the most responsive and helpful I've ever encountered. We're moving fast, and it's so nice to know that anytime we reach out to them we'll have an almost immediate answer and solution. Once, they even built a feature we asked for that they didn't have yet...within one day of us asking about it. I'd highly recommend ZoomShift to anyone looking for a time and attendance system for a small- to mid-sized business.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

---

### I really like the scheduling software a ton. It makes my life easier.

- Overall rating: 4/5
- Reviewer: Nicholas W.
- Product usage: Used unspecified for unspecified
- Reviewed: August 2015
- Review source details: This review was submitted organically. No incentive was offered

The pros: 1. Super simple to use. 2. Great customer service. 3. Quick to fix & make it right. 4. Always finding easier ways to schedule and work for the employees. The cons: 1. Sometimes the schedule prints out to small. 2. The software will change a ton almost to much at some point it can stay if it works for everyone.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5

#### Vendor response

Nicholas, Thanks for your review and honest feedback! I understand your pain with the schedule printing out too small. We are working on adding a way for users to change the size of the print view. This should help make the print outs work no matter the size of your schedule. Also, as one of the guys who works on the code for ZoomShift everyday, I will admit that it has changed a ton over the past couple years. We are always trying to make the product better and this has resulted in some drastic changes. This has been our approach to figuring out what works best for our customers. The company and product are now more mature and major product changes are unlikely in the future. We will always be adding new features, but hopefully nothing that doesn't make you smile :). Ben Co-Founder @ ZoomShift

Replied August 2015

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Sarah G.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is good for the most part. Really helps keeping hours organized.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It’s very easy to use, makes it super simple to clock my hours and stay on top of it. Seeing how much I earn everyday.

#### Cons

I didn’t like that sometimes it doesn’t save right away so you have to refresh before your hours come up - sometimes causing confusion whether I had successfully clocked in or not.

---

### Review for Zoomshift

- Overall rating: 4/5
- Reviewer: Sara C.
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2016
- Review source details: This review was submitted organically. No incentive was offered

For some reason Jenny choose this instead of working with Google Calendar. OK. We are here. It is my understanding that you were helpful to Jenny when she was setting it up.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I like that it shows the amount of money billed per job per week for an employee.

#### Cons

I would like our cleaners to be able to adjust their own schedules without having to have manager capabilities and seeing others schedules and pay rates. I don't like that it is hard to use on my phone. Yes I can see my shifts, but it is harder to change things.

---

### Zoomshift review

- Overall rating: 4/5
- Reviewer: Linley M.
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: January 2017
- Review source details: This review was submitted organically. No incentive was offered

As we are a small business we did not want an expensive scheduling system and this was perfect as you pay per user. In saying that it is also easier to use than some of the more expensive systems I tried. Customer support is very quick at responding to any questions I have.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use

#### Cons

I would like to print a few weeks at a time without having to export each week (and be in week view, not month view, still)

---

### Easy and accessible tool for both employees and employer to help manage scheduling and payroll.

- Overall rating: 5/5
- Reviewer: Chiharu G.
- Product usage: Used unspecified for unspecified
- Reviewed: April 2016
- Review source details: This review was submitted organically. No incentive was offered

Zoom shift is a flexible and accessible tool for employees to be able to change their schedule to fit their needs. It's easy to make last minute changes to schedules, adjust employee hours while simultaneously being able to keep track on how much your spending on payroll. They offer exporting tools that are convenient for accounting. Overall i'm very satisfied with the product. The customer service is great, always friendly and checking up answering question and offering tips. It's very affordable for everything that it offers. It's a very user friendly tool that is easy to use for both employees and management. It has taken out all the hassle of scheduling!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

## More reviews

[Next reviews](https://www.softwareadvice.com/hr/zoomshift-profile/reviews/?page=2)

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ZoomShift Reviews, Pros and Cons - 2026 Software Advice