Brightidea Software


 

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of funds. It also enables users to compare projected and actual financial impacts after completion.

 

Brightidea - Idea portal
 
  • Brightidea - Idea portal
    Idea portal
  • Brightidea - Idea survey
    Idea survey
  • Brightidea - Member profile
    Member profile
  • Brightidea - Member stats
    Member stats
  • Brightidea - Reporting
    Reporting
  • Brightidea - Member stats
    Member stats
Supported Operating System(s):
Web browser (OS agnostic)

34 Reviews of Brightidea

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Steve from BT
Specialty: Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Very flexible and reliable application that gets better and better

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Functionality

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Value for Money

Pros

It’s so simple to set up and managing the challenges we run is first-rate, the support offered is top rate and the portal has a wealth of information.
The ideas space where fellow Innovation programme managers share ideas is a place to see what other organisations are looking at rolling out. Finally, the user experience is very simple which is essential.

Cons

Whilst we can get all of the reporting data we need out of the Brightidea application - improving the real-time dashboards would be something I would like to see improved further

Review Source
 
 
 
Showing 1-20 of 33

Chris from Oil Search Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Extremely intuitive and user friendly interface to capture creative solutions

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Introduction of the software was a catalysts to changing the behaviours and culture of the business whereby challenging each other, sharing problems and solutions and constantly looking for opportunities for improvement are becoming the norm.

Pros

Ease of use and flexibility. The breadth of scope of the platform from initial challenge submission, to idea generation, screening and review through to tracking of results makes it an invaluable tool for generating and managing large numbers of quality ideas and innovations.

Cons

Back end statistical representation could be more effective, the ability to slice and dice data and determine which areas of the business are heavily engaged and also to track commercial benefit of specific challenges, ideas or groups of ideas.

Review Source: Capterra
 

Kyton from Children's Miracle Network Hospitals
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

This tool is a life saver for innovation teams.

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Pros

I love the pipeline management tool and back-end reporting. I think that the user interface is also incredible. They also update with cool new features often. The support team is very quick.

Cons

The cost is very high for a nonprofit. The tool can get pretty technical at some times and a little difficult but the Support team is very quick to help.

Review Source: Capterra
 

Avi from HP Indigo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

great easy to use program

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Pros

the challenges app is one of my favorites , we can use it to describe our top challenges and to easily expose it to all of our employees

Cons

to many applications can confusing the end user , i think that bright idea can help their admins with suggestions to internal communication (it will help us to extend our program and it is a share interest for us)

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Avi! We were so excited that you travelled all the way to SF for our user conference! We've worked to categorize our Apps to help you understand which Apps to use for which use cases - please check out our newly released Apps Pillar page. Also, take a look at the Knowledge Base for sample content you can leverage for internal communications, for example the Solve App Challenge Sponsors Guide.

 

Lindsey from Dairy Farmers of America

October 2017

October 2017

It's simple to use

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Pros

I like that it's mostly intuitive and user friendly. I like that we have a great consultant that walks us through.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for taking the time to give us a great review Lindsey!

 

Laura from Black & Veatch

October 2017

October 2017

The Brightidea platform enables innovation at our company, connecting us to global professionals.

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Pros

I appreciate the flexibility and ease of customization. We have been able to use the platform for a variety of use cases; some of these are pre-programmed by the Brightidea team but often we are customizing our own challenges and pipelines to fit our needs.

Cons

Often, I have to export to Excel rather than analyzing within the platform. It would be preferable to have more analysis within the platform.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks, Laura! We recently released a new dashboard that allows you to visualize the business impact captured from your innovation activities. We plan to add more dashboard functionality in the future. Please let us know on Ideaspace if you have any specific requests.
https://bi.brightidea.com/ideas

 

Laurie from Cox Communications

October 2017

October 2017

new user have run two pilots

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Pros

platform is easy to use, team is open to new ideas. The over all graphic support is nice and we can make challenge look good with out much effort.

Cons

Would like to see a user community supported by the Bright idea team to allow users to collaborate on lessons learned and best practices across industries to reduce learning curve and make sure we are getting the most out of our investment in the solution.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Hi Laurie,

We appreciate your review! We're so glad that your pilot is working out well.

You're not alone on your request for a user community. We're looking into how to best implement this for you guys! Any thoughts or suggestions on that just let us know, otherwise stay posted for updates on it.

Thanks,
Daniel

 

Jennifer from Flagstar Bank

October 2017

October 2017

Great test cases of products in motion

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Pros

The variety of apps and ease to create the challenges. It's very easy to use and as with many systems, all the hard work is planning properly for integration and adoption

Cons

being a new customer, it's very easy to get lost in the different apps and keeping it straight which app to use when. Or more so suggestion which app to use to challenge sponsors

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Jennifer, and welcome to Brightidea! With our recent Fall Release, we've updated the Apps Pillar page to include Category filters on the left-hand side of the page to help you narrow down which app to use. The App detail pages also provide more information about the use case for each of the Apps, to help guide selection.
If you need any additional help, don't hesitate to reach out.

 

Lisa from Flagstar Bank

October 2017

October 2017

we are just starting out but the support from the bright idea team has been fabulous

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we are just starting out and will be learning the capabilites and would likely have more feedback a little further down the line

Pros

ease of use and user interface. it has been very easy to learn the software and the capabilities of the admin role

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the great review, we look forward to working more with you and your team Lisa!
-Daniel

 

Ahmad from General Motors

October 2017

October 2017

Lots of great features, solid UX, curious what a more curated platform might look like.

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Pros

It works! Right now.

Cons

So many features and multiple ways to turn on and turn off those features that it is difficult to know if you did it right or wrong. For example the software sent 60 emails to my company's Executive Vice President and I thought I had emails turned off but turns out that was only at the challenge level not enterprise level. Not great.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review Ahmad, I'm sorry to hear about all of the emails that went to the Executive Vice President. Let's chat soon so we can figure out how to prevent that from happening to you again, and to other customers.
-Daniel

 

Kalvin from Nike, Inc.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Robust tools with lots of features.

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Successful launching of Open Innovation Program. It's hard to tell the story and show proof of engagement without this tool. Thank you!

Pros

Great customer support from the BrightIdea team, from sales to technical support and training. Wonderful support on boarding new customer and tremendous value.

Cons

User interface design can be a bit more simplistic. e.g. like Apple website, or aesthetics of Apps like Slack.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thank you for your feedback, Kalvin! It is part of our design process to stay abreast of the modern design landscape - not just within B2B but also for B2C products like Slack - to identify opportunities to continually evolve and update our product. We are also continuing to invest in growing our product design team. We hope you will like the UI/UX for the latest round of product updates that we've made. Over time, we will also be cascading our updated style guide to more parts of our existing platform.

 

Carlos from Coca-Cola FEMSA

October 2017

October 2017

Very good platform and you obtain all benefits quickly

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Pros

Ready to use, very flexible to configurate. So you can use it without a necessary configuration with your infrastructure.

Cons

Need a wizard to help you to understand different scenarios. When you have a crowdsourcing ideas, you never imagine new options to use it

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Carlos! If you are referring to a wizard that helps you understand more about each of the different apps, in addition to the description pages we have for each app, we've also created App Playbooks and Knowledge Base Articles for each of our apps - to highlight important options to configure for the use case, as well as to explain key steps in the process. Please let us know if this does not address your question!

 

Navin from Clorox

October 2017

October 2017

Easy tool to use

Ease-of-use

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Pros

I entered one of the challenges launched in our company and loved the simplicity of using the tool.

Cons

The ability to edit my submission wasn't there. I was not able to incorporate feedback I received from others.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Navin! I'm so glad you love the simplicity of the tool. I'm sorry you weren't able to edit your submission. It sounds as if the appropriate idea editing options were not enabled. Any system or pipeline admin can configure the idea editing settings under the Ideas tab, within the Webstorm Setup area.
Let us know if you need any further help with that.

 

Serafettin Cemil from Turkish Airlines

October 2017

October 2017

It is very flexible and has a lot of great apps for your specific challenge needs.

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A lot of profit' cost saving and innovative thinking.

Pros

This Platform has and easy to use interface and customizability just great for tweaking it for your specific needs.

Cons

It would be great to give out some minor admin permissions like dashboard view access and reporting to ordinary users for limited times. This would allow the people learn more about the system and get involved even more while making life a little bit easier for the system and web storm admins.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Serafettin! Many customers leverage our Moderator role to assign light administrative permissions to users. This role is restricted to viewing reporting and light submission management. I hope this will be helpful to you!

 

Fatih from Turkish Airlines

October 2017

October 2017

Practical software helps corporate innovators do their jobs best

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Pros

A lot of useful and plug and play options in it. It helps corporate innovators easily start idea competitions and gives opportunity to practically managing idea pipeline

Cons

Not much customizable for specifical needs. Customer support can be much creative in solving problems.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thank you for your review, Fatih! We do believe that the Brightidea innovation platform is the most customizable solution available on the market. Please reach out to us on Ideaspace if there is particular area where you are getting stuck.
https://bi.brightidea.com/ideas

 

fethi yasir from turkish airlines

October 2017

October 2017

easy to implement and tools are very functional. brightidea team is very helpful. glad to choose

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Pros

easy to use, functional and customizable. mobile app is helping us to reach all workers. new features are coming to make our work easier.

Cons

doesn't support multi language and facing bugs. web storm admins need more role in the platform.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Fethi! It was great connecting with you at our user conference and learning about how your team is using Brightidea. I'm sorry to hear that you've encountered bugs. Our support team will ensure any issues are resolved as quickly as possible. The software can be configured to support a number of different languages; please reach out if you need help.

 

Leslie from Express Scripts

October 2017

October 2017

Can't say enough about our Account Team at Brightidea - outstanding assistance, patient, and helpful

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Pros

It's completely different than anything we're doing in our organization. Crowdsourcing has been difficult, and it gives us the flexibility to reach out to employees with a digital platform who wouldn't otherwise have a voice to ideate.

Cons

Would like some additional flexibility in customization without needing to engage BI developers as needed.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Leslie! We love that you're giving a voice to employees whose ideas wouldn't have otherwise been heard. Once you've achieved the custom style that you're looking for, you can leverage the "Duplicate" utility on the Apps Pillar page to carry that style over when creating new initiatives. You can also select "Copy Design from an Existing Initiative" from any App Setup Wizard.

 

Lisa from Express-Scripts

October 2017

October 2017

In the infancy stages of learning!

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Pros

I appreciate the feel and look of the sight. When you are in the application, it does not feel like "work"...like you are completing a task that you have to do...that you are told you must complete. The collaborative feel and functionalities that are available make the innovation process easier to manage.

Cons

At times, there are limitation to the admin adjustments that we can create on our end (i.e. color schemes, pixel adjustments, hiding of functionality, etc)

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thank you for your review, Lisa! You can likely make the adjustments you need by leveraging our "Custom CSS" functionality. Please reach out if this does not address your needs!

 

Stephen from General Motors

October 2017

October 2017

The fast and agile Brightideas team has helped us launch quickly and effectively. Huge impact.

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Pros

The wide variety of apps and features has been very beneficial in helping us tackle challenging problems in our company. We have been able to move quickly to vet ideas and processes and make a real impact.

Cons

There are some features that the software doesn't have that are unique to our industry and business case, but Brightideas is willing to talk and help us develop the tools we need.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thank you, Stephen, for your partnership. We are thrilled to be working with you and your team to extend GM's innovation capabilities.

 

Chase from CB&I

October 2017

October 2017

Enjoyable, though having to learn tips and tricks to operate w/out error.

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Pros

Fundamental function of the software and ease of use for the end use. Easy to set up challenges and import users.

Cons

Multiple options/settings menus, and multiple areas to extract participation data:Pipeline, webstorm, enterprise, etc.. It can be challenging to remember which setup menu specific items reside, ex: scorecard is in the pipeline setup, and newsletters in the enterprise setup.
There's a few different ways to do common tasks, and the end result isn't always the same, such as importing users (pillar v enterprise), reporting, extending step timelines.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review Chase! Many customers leverage our extensive support portal to discover how to best take advantage of all of the configuration settings and functionality that Brightidea has to offer. I hope this can be helpful to you. At the same time, we are committed to continuing to simplify and streamline the software, to make it easier for users to perform key tasks.
If you have other product suggestions, feel free to submit them in IdeaSpace - https://bi.brightidea.com/ideas

 

Azam from Plymouth Tube

October 2017

October 2017

I am a new user so i have very little experience thus far

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Pros

Flexibility and intuitiveness of the software and support We are investigating this software to see how it will fit in out organization

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Welcome to the Brightidea family, Plymouth Tube! We're looking forward to bringing you on board to show you how you can derive the most value from the platform and resources you now have access to. As you continue to evaluate Brightidea, let us know how we can help improve your experience.
-Daniel

 
 
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