Brightidea Software


 

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of funds. It also enables users to compare projected and actual financial impacts after completion.

 

Brightidea - Idea portal
 
  • Brightidea - Idea portal
    Idea portal
  • Brightidea - Idea survey
    Idea survey
  • Brightidea - Member profile
    Member profile
  • Brightidea - Member stats
    Member stats
  • Brightidea - Reporting
    Reporting
  • Brightidea - Member stats
    Member stats
Supported Operating System(s):
Web browser (OS agnostic)

31 Reviews of Brightidea

Showing 1-20 of 31

 

Start your review of Brightidea

Click to start
https://www.softwareadvice.com/idea-management/brightidea-review/

Avi from HP Indigo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

great easy to use program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

the challenges app is one of my favorites , we can use it to describe our top challenges and to easily expose it to all of our employees

Cons

to many applications can confusing the end user , i think that bright idea can help their admins with suggestions to internal communication (it will help us to extend our program and it is a share interest for us)

Source: Capterra
 

Lindsey from Dairy Farmers of America

October 2017

October 2017

It's simple to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it's mostly intuitive and user friendly. I like that we have a great consultant that walks us through.

Source: Capterra
 

Laura from Black & Veatch

October 2017

October 2017

The Brightidea platform enables innovation at our company, connecting us to global professionals.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate the flexibility and ease of customization. We have been able to use the platform for a variety of use cases; some of these are pre-programmed by the Brightidea team but often we are customizing our own challenges and pipelines to fit our needs.

Cons

Often, I have to export to Excel rather than analyzing within the platform. It would be preferable to have more analysis within the platform.

Source: Capterra
 

Laurie from Cox Communications

October 2017

October 2017

new user have run two pilots

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

platform is easy to use, team is open to new ideas. The over all graphic support is nice and we can make challenge look good with out much effort.

Cons

Would like to see a user community supported by the Bright idea team to allow users to collaborate on lessons learned and best practices across industries to reduce learning curve and make sure we are getting the most out of our investment in the solution.

Source: Capterra
 

Jennifer from Flagstar Bank

October 2017

October 2017

Great test cases of products in motion

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The variety of apps and ease to create the challenges. It's very easy to use and as with many systems, all the hard work is planning properly for integration and adoption

Cons

being a new customer, it's very easy to get lost in the different apps and keeping it straight which app to use when. Or more so suggestion which app to use to challenge sponsors

Source: Capterra
 

Lisa from Flagstar Bank

October 2017

October 2017

we are just starting out but the support from the bright idea team has been fabulous

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

we are just starting out and will be learning the capabilites and would likely have more feedback a little further down the line

Pros

ease of use and user interface. it has been very easy to learn the software and the capabilities of the admin role

Source: Capterra
 

Ahmad from General Motors

October 2017

October 2017

Lots of great features, solid UX, curious what a more curated platform might look like.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It works! Right now.

Cons

So many features and multiple ways to turn on and turn off those features that it is difficult to know if you did it right or wrong. For example the software sent 60 emails to my company's Executive Vice President and I thought I had emails turned off but turns out that was only at the challenge level not enterprise level. Not great.

Source: Capterra
 

Kalvin from Nike, Inc.
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Robust tools with lots of features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Successful launching of Open Innovation Program. It's hard to tell the story and show proof of engagement without this tool. Thank you!

Pros

Great customer support from the BrightIdea team, from sales to technical support and training. Wonderful support on boarding new customer and tremendous value.

Cons

User interface design can be a bit more simplistic. e.g. like Apple website, or aesthetics of Apps like Slack.

Source: Capterra
 

Carlos from Coca-Cola FEMSA

October 2017

October 2017

Very good platform and you obtain all benefits quickly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ready to use, very flexible to configurate. So you can use it without a necessary configuration with your infrastructure.

Cons

Need a wizard to help you to understand different scenarios. When you have a crowdsourcing ideas, you never imagine new options to use it

Source: Capterra
 

Navin from Clorox

October 2017

October 2017

Easy tool to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I entered one of the challenges launched in our company and loved the simplicity of using the tool.

Cons

The ability to edit my submission wasn't there. I was not able to incorporate feedback I received from others.

Source: Capterra
 

Serafettin Cemil from Turkish Airlines

October 2017

October 2017

It is very flexible and has a lot of great apps for your specific challenge needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A lot of profit' cost saving and innovative thinking.

Pros

This Platform has and easy to use interface and customizability just great for tweaking it for your specific needs.

Cons

It would be great to give out some minor admin permissions like dashboard view access and reporting to ordinary users for limited times. This would allow the people learn more about the system and get involved even more while making life a little bit easier for the system and web storm admins.

Source: Capterra
 

Fatih from Turkish Airlines

October 2017

October 2017

Practical software helps corporate innovators do their jobs best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

A lot of useful and plug and play options in it. It helps corporate innovators easily start idea competitions and gives opportunity to practically managing idea pipeline

Cons

Not much customizable for specifical needs. Customer support can be much creative in solving problems.

Source: Capterra
 

fethi yasir from turkish airlines

October 2017

October 2017

easy to implement and tools are very functional. brightidea team is very helpful. glad to choose

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use, functional and customizable. mobile app is helping us to reach all workers. new features are coming to make our work easier.

Cons

doesn't support multi language and facing bugs. web storm admins need more role in the platform.

Source: Capterra
 

Leslie from Express Scripts

October 2017

October 2017

Can't say enough about our Account Team at Brightidea - outstanding assistance, patient, and helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's completely different than anything we're doing in our organization. Crowdsourcing has been difficult, and it gives us the flexibility to reach out to employees with a digital platform who wouldn't otherwise have a voice to ideate.

Cons

Would like some additional flexibility in customization without needing to engage BI developers as needed.

Source: Capterra
 

Lisa from Express-Scripts

October 2017

October 2017

In the infancy stages of learning!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I appreciate the feel and look of the sight. When you are in the application, it does not feel like "work"...like you are completing a task that you have to do...that you are told you must complete. The collaborative feel and functionalities that are available make the innovation process easier to manage.

Cons

At times, there are limitation to the admin adjustments that we can create on our end (i.e. color schemes, pixel adjustments, hiding of functionality, etc)

Source: Capterra
 

Stephen from General Motors

October 2017

October 2017

The fast and agile Brightideas team has helped us launch quickly and effectively. Huge impact.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The wide variety of apps and features has been very beneficial in helping us tackle challenging problems in our company. We have been able to move quickly to vet ideas and processes and make a real impact.

Cons

There are some features that the software doesn't have that are unique to our industry and business case, but Brightideas is willing to talk and help us develop the tools we need.

Source: Capterra
 

Chase from CB&I

October 2017

October 2017

Enjoyable, though having to learn tips and tricks to operate w/out error.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fundamental function of the software and ease of use for the end use. Easy to set up challenges and import users.

Cons

Multiple options/settings menus, and multiple areas to extract participation data:Pipeline, webstorm, enterprise, etc.. It can be challenging to remember which setup menu specific items reside, ex: scorecard is in the pipeline setup, and newsletters in the enterprise setup.
There's a few different ways to do common tasks, and the end result isn't always the same, such as importing users (pillar v enterprise), reporting, extending step timelines.

Source: Capterra
 

Azam from Plymouth Tube

October 2017

October 2017

I am a new user so i have very little experience thus far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Flexibility and intuitiveness of the software and support We are investigating this software to see how it will fit in out organization

Source: Capterra
 

Sarah from United Airlines

October 2017

October 2017

Good user interface on the front end, back end is a bit trickier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is easily scalable and easily accommodates our many users. We enjoy being able to launch many different challenges fairly frequently.

Cons

We would love to have more support for 'open ideation' platforms at a large scale. It is valuable for companies to engage their employees beyond ROI of their ideas by making them feel heard and listened to.

Source: Capterra
 

Gregory from United Airlines

October 2017

October 2017

Entering ideas/suggestions in the tool is simple from the end user perspective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I find the tool is very end user friendly. Our customers (employees) find submission of their thoughts to be an easy exercise.

Cons

For future improvement, I think support for more general ideation could be improved, including enhanced tools for idea reviewers to reply to and track the implementation of ideas.

Source: Capterra
 
 
Write a Review