Brightidea Software


 

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of funds. It also enables users to compare projected and actual financial impacts after completion.

 

Brightidea - Idea portal
 
  • Brightidea - Idea portal
    Idea portal
  • Brightidea - Idea survey
    Idea survey
  • Brightidea - Member profile
    Member profile
  • Brightidea - Member stats
    Member stats
  • Brightidea - Reporting
    Reporting
  • Brightidea - Member stats
    Member stats
Supported Operating System(s):
Web browser (OS agnostic)

49 Reviews of Brightidea

 

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Software Advice Reviews (3)
More Reviews (46)

Showing 1-3 of 3

Christine from Long Grove Psychological Associates
Specialty: Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Pretty Good Software

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software is easy to use. There are different evaluation tools available which is great. It's easy to customize and makes collaboration between our staff super easy.

Cons

Would love to see the set up menus consolidated. Managing communication can be sort of confusing. The design could be more simplistic.

Review Source
 
 

Chris from Kroc Center
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great software that's user friendly!

Ease-of-use

Functionality

Product Quality

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N/A
Pros

User friendly and flex configuration makes it easy. Platform is nice and beneficial for peer to peer collaboration. Love all the apps, customization, and reporting. Great customer support.

Cons

Had issues with not being able to translate to foreign languages. Some technical challenges and glitches found that had to be worked through with customer support, but they were a big help to resolve.

Review Source
 
 

Steve from BT
Specialty: Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Very flexible and reliable application that gets better and better

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Functionality

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Value for Money

Pros

It’s so simple to set up and managing the challenges we run is first-rate, the support offered is top rate and the portal has a wealth of information.
The ideas space where fellow Innovation programme managers share ideas is a place to see what other organisations are looking at rolling out. Finally, the user experience is very simple which is essential.

Cons

Whilst we can get all of the reporting data we need out of the Brightidea application - improving the real-time dashboards would be something I would like to see improved further

Review Source
 
 
 
Showing 1-20 of 46

Debabrata from Travelers
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

This is a awesome product to crowd source, evaluate and select ideas for business problems.

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Lots of ideas were generated and lots of innovation initiatives were identified. This increased the business capabilities and sales.

Pros

This product is very easy to use. The campaign set up is very quick and the dashboard gives quick statistics about the activities.

Cons

There are some out-of-box reports available, but they are not enough. However, you can extract data to excel and do your own reporting.

Review Source: Capterra
 

Claudia from Pwc

April 2018

April 2018

Good experience but the software has some limits that can be improved

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Functionality

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Value for Money

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Pros

Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons

No possibility to assign an idea to a specific evaluator (some clients ask this functionality in particular when they start to use the platform). The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team). The absence of a project management tool (the functionality in the workspace is really poor). The low flexibility of the dashboard (in particular the dashboard shows the ideas in specific step and not in the stage- the step in the pipeline is typically used to make easier the activities and is not relevant in terms of process). The submission form is not effective. The development tool is assigned mainly by the submitter in a dynamic way (and specific resources defined) but if the ideas are published by a team the development tool doesn't permit to fill in the tool by all members. The absence of links to ideas and possibility to merge them if really similar or complementary. The chip can be cool but the employees are not incentivized to use them (if the employees make a good investment they gain the chips- if the employees do not invest chips have the same amount of chips)

Review Source: Capterra
 

Ernie from Avanade

March 2018

March 2018

My experience with BrightIdea application and the vendor has been outstanding.

Ease-of-use

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Pros

The extensive features, configurability and the customer support from the vendor. The product is very feature rich and has supported all of our requirements for Innovation challenges.

Cons

Can be challenging to configure complex webstorms. This is always a challenge because the product is feature rich which makes it more configurable, but that can create challenges with setup.

Review Source: Capterra
 

Janice from Cisco Systems, Inc.

February 2018

February 2018

Smartzone supports our always on Innovative initiative.

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Pros

Automatic notifications as idea moves through the process. Easy to use. Easy to customize. Ability to vote on ideas and to crowdsource ideas. Great collaboration tool.

Cons

Better reporting capability, the @notification doesn't work consistently - seems to be a bug. Would be happy to share experience via webex.

Review Source: Capterra
 

Kammi from CB&I

January 2018

January 2018

Great product for the price! Customer service team was very attentive (Brian Benson and Matt Kenny)

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Easy roll out for company wide innovation system

Pros

Very user-friendly and graphically pleasing- good customization options. Best product and license structure for the price especially compared to Hype and Spigit

Cons

Mobile app dev team was behind on deployment schedule, did not communicate with the platform setup and training team we worked well with and was slow to respond to questions and requests.

Review Source: Capterra
 

Toni from Unum

January 2018

January 2018

We use talent sharing functionality giving us the ability to strengthen our cross functional skills

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Pros

Brightidea gives my organization the ability to collaborate more cross functionally and strengthen skills and experiences across the board. We love the ability to post opportunities for others to volunteer for. We also leverage the functionality to be able to solve challenging questions and source for opportunities to simplify and be more efficient at what we do. We connect these opportunities to our performance and coaching sessions for our organization to measure the success that we are gaining using Brightidea. Overall, we are very satisfied with Brightidea and look forward to use it in other creative ways to support growth and experience within our organization!

Cons

The only thing that challenges us is the pricing and limited Admin seats we have. This makes us have to rely on our IT partners for support and administration.

Review Source: Capterra
 

Kayla from Unum

January 2018

January 2018

I used Bright Idea to source & implement ideas from an organization of 1,200+ on an ongoing basis.

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This software made it easy to collect, sort, organize, analyze, and communicate about ideas submitted by a 1200+ person organization spanning sites across the east coast (as well as an array of home workers across the country).

Pros

The software is intuitive and mirrors social media that most people are familiar with. It is easy to customize on the whole, and meets the objectives for our business goals.

Cons

I wish there were more options to support an ongoing program like the one we have. At Unum, we aren't looking for ideas in small spurts of time, but rather using the site as the foundation of an ongoing engagement and continuous improvement program spanning office locations and multiple departments/skills. Although we are using the tool in a way that it isn't necessarily intended, we have seen tremendous success. It'd be great to see BrightIdea work to tailor a version of the platform to a business goal like ours.

Review Source: Capterra
 

Alison from CB&I
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Nice platform that was relatively intuitive and easy to use.

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Able to utilize employee's who have knowledge and ideas but aren't necessarily in a position to be recognized or heard.

Pros

I like that there are several different applications, so that it can be used for all different initiatives.

Cons

Lack of permissions for evaluators. In webstorm when we have to hide ideas from the submitters, it's difficult to sort/filter the ideas without having a admin or moderator access type. It'd be helpful if this was possible.

Review Source: Capterra
 

Smitha from CB'I

January 2018

January 2018

I have just recently started using the software and it is great. The software is user friendly.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Most of the features are self-explanatory. I really like the layout of the platform, the navigation tools are very effective. I like how all the ideas are displayed on the side when you click on one.

Review Source: Capterra
 


December 2017

December 2017

Easy to use with great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Pros

I would like to say that I like the Flexibility and easy to customization. Rules of engine and automated email notification is my favorite for our organization.

Cons

feature for collaboration is not fully built into the platform. In current dynamic business environment, we need more collaboration with thinking of Agile mode.

Review Source: Capterra
 

Robyn from Colleaga

December 2017

December 2017

Brightidea makes frequent improvements to the software and keeps up with industry trends.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

It is robust and configurable to a high degree. This flexibility makes it a very powerful tool. There are limitless use cases for this product.

Cons

Some underdeveloped features are still lingering around and the documentation is not always up to date.

Review Source: Capterra
 

Jordan from Vans
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2017

December 2017

Fantastic Innovation Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Complete management of my innovation pipeline.

Pros

The Brightidea platform is constantly growing and optimizing their product. They really listen to their clients and deliver useful updates consistently.

Cons

The ease of use is definitely something the end user needs to be experienced in using online platforms.

Review Source: Capterra
 

Charles from CB&I

December 2017

December 2017

Enjoyable and rewarding

Ease-of-use

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Employee engagement. Critical in fostering a culture of innovation, and sourcing sustaining and disruptive ideas to our product line, services, operations, and industry.

Pros

Ease of use for end-users and administrators. The program is fun to use. Employees in our company enjoy having a platform to share their ideas and collaborate with their peers.

Cons

Setup menus can be consolidated. Different types and managing communications is confusing: Enterprise Set-up > Site > Newsletters; Enterprise Setup > Site > System Email Messages; Communications pillar; Setup pillar > Rules Engine > Email Templates.

Review Source: Capterra
 

Chris from Oil Search Ltd
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Extremely intuitive and user friendly interface to capture creative solutions

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Introduction of the software was a catalysts to changing the behaviours and culture of the business whereby challenging each other, sharing problems and solutions and constantly looking for opportunities for improvement are becoming the norm.

Pros

Ease of use and flexibility. The breadth of scope of the platform from initial challenge submission, to idea generation, screening and review through to tracking of results makes it an invaluable tool for generating and managing large numbers of quality ideas and innovations.

Cons

Back end statistical representation could be more effective, the ability to slice and dice data and determine which areas of the business are heavily engaged and also to track commercial benefit of specific challenges, ideas or groups of ideas.

Review Source: Capterra
 

Kyton from Children's Miracle Network Hospitals
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

This tool is a life saver for innovation teams.

Ease-of-use

Functionality

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Value for Money

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Quality
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Pros

I love the pipeline management tool and back-end reporting. I think that the user interface is also incredible. They also update with cool new features often. The support team is very quick.

Cons

The cost is very high for a nonprofit. The tool can get pretty technical at some times and a little difficult but the Support team is very quick to help.

Review Source: Capterra
 

Avi from HP Indigo
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

great easy to use program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

the challenges app is one of my favorites , we can use it to describe our top challenges and to easily expose it to all of our employees

Cons

to many applications can confusing the end user , i think that bright idea can help their admins with suggestions to internal communication (it will help us to extend our program and it is a share interest for us)

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Avi! We were so excited that you travelled all the way to SF for our user conference! We've worked to categorize our Apps to help you understand which Apps to use for which use cases - please check out our newly released Apps Pillar page. Also, take a look at the Knowledge Base for sample content you can leverage for internal communications, for example the Solve App Challenge Sponsors Guide.

 

Lindsey from Dairy Farmers of America

October 2017

October 2017

It's simple to use

Ease-of-use

Functionality

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Pros

I like that it's mostly intuitive and user friendly. I like that we have a great consultant that walks us through.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for taking the time to give us a great review Lindsey!

 

Laura from Black & Veatch

October 2017

October 2017

The Brightidea platform enables innovation at our company, connecting us to global professionals.

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Pros

I appreciate the flexibility and ease of customization. We have been able to use the platform for a variety of use cases; some of these are pre-programmed by the Brightidea team but often we are customizing our own challenges and pipelines to fit our needs.

Cons

Often, I have to export to Excel rather than analyzing within the platform. It would be preferable to have more analysis within the platform.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks, Laura! We recently released a new dashboard that allows you to visualize the business impact captured from your innovation activities. We plan to add more dashboard functionality in the future. Please let us know on Ideaspace if you have any specific requests.
https://bi.brightidea.com/ideas

 

Laurie from Cox Communications

October 2017

October 2017

new user have run two pilots

Ease-of-use

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Pros

platform is easy to use, team is open to new ideas. The over all graphic support is nice and we can make challenge look good with out much effort.

Cons

Would like to see a user community supported by the Bright idea team to allow users to collaborate on lessons learned and best practices across industries to reduce learning curve and make sure we are getting the most out of our investment in the solution.

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Hi Laurie,

We appreciate your review! We're so glad that your pilot is working out well.

You're not alone on your request for a user community. We're looking into how to best implement this for you guys! Any thoughts or suggestions on that just let us know, otherwise stay posted for updates on it.

Thanks,
Daniel

 

Jennifer from Flagstar Bank

October 2017

October 2017

Great test cases of products in motion

Ease-of-use

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Pros

The variety of apps and ease to create the challenges. It's very easy to use and as with many systems, all the hard work is planning properly for integration and adoption

Cons

being a new customer, it's very easy to get lost in the different apps and keeping it straight which app to use when. Or more so suggestion which app to use to challenge sponsors

Review Source: Capterra

  Response: Brightidea, Brightidea, Inc.

Date: October 2017

October 2017

 

Thanks for the review, Jennifer, and welcome to Brightidea! With our recent Fall Release, we've updated the Apps Pillar page to include Category filters on the left-hand side of the page to help you narrow down which app to use. The App detail pages also provide more information about the use case for each of the Apps, to help guide selection.
If you need any additional help, don't hesitate to reach out.

 
 
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