About Brightidea

Brightidea is a cloud-based innovation management solution designed for midsize and large companies. It offers communication tools and suggestion management. Android and iOS apps are also available.

Brightidea features discussion management, which provides users with a collaboration platform to share and comment on ideas. Users can also view comments based on teams, topics and ideas on a physical map.

Users to create microsites focused on specific issues or challenges. A scoring mechanism allows users to evaluate solutions based on their feasibility and cost-effectiveness. Brightidea also offers a portal that enables users to submit business proposals as part of a team or individually. Managers can then score these ideas and decide on approval of fund...


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Supported Operating System(s):

Web browser (OS agnostic)

106 Reviews of Brightidea

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(49)

49

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 106 results

January 2018

Kayla from Unum

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2018

I used Bright Idea to source & implement ideas from an organization of 1,200+ on an ongoing basis.

This software made it easy to collect, sort, organize, analyze, and communicate about ideas submitted by a 1200+ person organization spanning sites across the east coast (as well as an array of home workers across the country).

Pros

The software is intuitive and mirrors social media that most people are familiar with. It is easy to customize on the whole, and meets the objectives for our business goals.

Cons

I wish there were more options to support an ongoing program like the one we have. At Unum, we aren't looking for ideas in small spurts of time, but rather using the site as the foundation of an ongoing engagement and continuous improvement program spanning office locations and multiple departments/skills. Although we are using the tool in a way that it isn't necessarily intended, we have seen tremendous success. It'd be great to see BrightIdea work to tailor a version of the platform to a business goal like ours.

September 2019

Oliver from Willis Towers Watson

Company Size: 10,000+ employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Robust and highly capable idea management platform

The service at Brightidea stands out. Throughout the sales process and more importantly, since the sales process, Brightidea have been attentive while giving us the space to explore and use the platform. There a good transparent processes for raising requests for future enhancements. In the first few months we have set up a range of challenge in the platform with very few issues - overall, it is early days, but has been a good start.

Pros

The platform is not that big on frills, but it feels highly dependable. The navigation is intuitive and we feel no need to issue user guides.

Cons

Currently, the reporting is robust and fairly extensive, but the ability to create custom reports would be a great addition to the platform.

Reasons for Choosing Brightidea

Brightidea had several key functionalities that we were looking for, particularly in the review process where their solution was the only one that met our needs in that regard.

August 2020

Larry from Petro-Canada Lubricants

Company Size: 5,001-10,000 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Great Innovation Platform!

The experience with Brightidea has been great so far! I believe we made an excellent choice as a company for choosing Brightidea 2 years ago. The fact that Brightidea is also evolving and willing to take on suggestions as a means of continuous improvement of their platform is quite commendable. The company lives and breathes innovation par excellence!

Pros

I have found the customization features relatively easy to use compared to previous platforms that we adopted. The ability to add steps and create rules in the innovation pipeline set up helps to create the various dynamics that we needed as we shape our relatively complex innovation and product development process. Integration with our processes was a bit challenging at first, but overtime we found ways to adapt the platform to meet our needs.

Cons

The ability to have all the functionalities we enjoy on the desktop version within the mobile app option would definitely be a good improvement.

Reasons for Choosing Brightidea

We had an extensive RFP process and Brightidea came on top for ease of customization and one of the key advantages that Brightidea had was the ability to have the business do their own customizations rather than raise an IT ticket every time a process change or modification needs to be made. This decision came down to the total value proposition for the company and not just for a few departments within the company.

April 2018

Claudia from Pwc

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

2.0

April 2018

Good experience but the software has some limits that can be improved

Pros

Flexibility in terms of customized pipeline, different evaluations tools, open to external and business model canvas and business impact that allow digitalizing some activities. Customization in terms of look & feel.

Cons

No possibility to assign an idea to a specific evaluator (some clients ask this functionality in particular when they start to use the platform). The activation of the workspace is centralized and permitted only to the admin (a high effort to innovation team). The absence of a project management tool (the functionality in the workspace is really poor). The low flexibility of the dashboard (in particular the dashboard shows the ideas in specific step and not in the stage- the step in the pipeline is typically used to make easier the activities and is not relevant in terms of process). The submission form is not effective. The development tool is assigned mainly by the submitter in a dynamic way (and specific resources defined) but if the ideas are published by a team the development tool doesn't permit to fill in the tool by all members. The absence of links to ideas and possibility to merge them if really similar or complementary. The chip can be cool but the employees are not incentivized to use them (if the employees make a good investment they gain the chips- if the employees do not invest chips have the same amount of chips)

August 2020

Luca from PwC

Company Size: 10,000+ employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Great Innovation management tool

Pros

The tool allow to manage complex innovation program both involving employees and external actors such as start-ups etc. It is extremely flexible and it scales with the ambition of any innovation team. Great evaluation tools. Amazing API library that allows both to integrate new functionalities as well as other third party systems

Cons

The project management tools might be improved. However I guess this is not born as PM system. I think that the front-end design might be slightly improved (it should be in the next releases).

Reasons for Choosing Brightidea

Flexibility, ease of use and pricing model